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Carlisle Homes
4.7 from 6,541 reviews · View Statistics
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Reviews

  • Build Stage
  • Customer Service
    4.8 (2,906)
  • Site Admin
    4.7 (821)
  • Timeliness
    4.7 (1,277)
  • Structural Integrity
    4.8 (376)
  • Plumbing & Waterproofing
    4.7 (280)
  • Electrical & Lighting
    4.7 (420)
  • Flooring
    4.8 (371)
  • Transparency
    4.7 (1,971)
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R Dsouza
R DsouzaGreater Melbourne (Outer), VIC
  • Verified

Easy and very understanding person

published

So far everything is going very smoothly with Carlisle.. All the people we encountered so far are really helpful.. definitely concerned about the final price.. hopefully everything will go well..

  • Customer Service
  • Timeliness
  • Transparency
  • Build StagePre-Construction
Carlisle Homes
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Abbey
AbbeyGreater Melbourne (Inner), VIC
  • Verified

Amazing!

published

We have had such a great experience so far! We just did our colour appointment and our Design Consultant made the process so easy and reassuring! Very happy and satisfied!

  • Customer Service
  • Transparency
  • Build StagePre-Construction
Carlisle Homes
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  • Verified

Sacremento 29 build with Carlisle

published

We are about to do the colour selection. So far, everything is good. There are many selections options in the basic category . Sales executive was very helpful and CLE is providing all information necessary in a timely manner. We are extremely happly with the process so far.

  • Customer Service
  • Site Admin
  • Timeliness
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  • Build StagePre-Construction
Carlisle Homes
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R and M Binghay
R and M BinghayGreater Melbourne (Outer), VIC
  • Verified

Thorough and informative

published

My husband and I recently had our Colour Selection appointment at Carlisle's Spectra Showroom with our lady consultant. She has looked after us very well along with the ladies at Reception. The whole day was exhausting going through each showroom section but the Carlisle team was hospitable and have provided us light refreshments in between breaks. Our consultant was accommodating and have provided us a thorough run through and informative colour selection process. We're very excited to get to the next stage. No doubt the Carlisle team will provide us with guidance and excellent advice along the way in completing our forever home.

  • Customer Service
  • Site Admin
  • Timeliness
  • Structural Integrity
  • Electrical & Lighting
  • Flooring
  • Transparency
  • Build StagePre-Construction
Carlisle Homes
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Evelyn Goh
Evelyn GohGreater Melbourne (Inner), VIC
  • Verified

Prompt and excellent service

published

The service provided was prompt and efficient. Went beyond call of duty to answer my calls for clarificaton and to make amendment to plans. Adhere to appointment at the appointed time punctually.
Colour selections was an enjoyable journey as the combinations are very tasteful with good ideas and advice given. Staff was efficient and execute her duties with great proficiency and knowledge. Hope my next experience with Carlisle for the building process will be the same to meet my expectations.

  • Customer Service
  • Timeliness
  • Build StagePre-Construction
Carlisle Homes
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George K.
George K.Greater Melbourne (Outer), VIC
  • Verified

Stress less for your colours appointment!

published
  • Customer Service
  • Site Admin
  • Timeliness
  • Build StagePre-Construction
Carlisle Homes
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Jai K
Jai KGreater Melbourne (Outer), VIC
  • Verified

Very helpful and Informative - Color Selection Appointmet

published

Staff assisted us with Colour selection today was very knowledgeable. Great work ethics and true display of being part of the journey. Took us through different options and catered our needs in the best possible manner. Without doubt, it was one of the great experience so far we have had in this building journey. thanks again for making this color selection so smooth.

  • Customer Service
  • Timeliness
  • Incentivised Review No
  • Build StagePre-Construction
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Nisansala
NisansalaGreater Melbourne (Outer), VIC
  • Verified

Friendly Service

published
  • Customer Service
  • Timeliness
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  • Incentivised Review No
  • Build StagePre-Construction
Carlisle Homes
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JAG
JAGSydney, NSW
  • Verified

Very Nice Experience

published

Carlisle representatives are very accommodating. Despite many changes I made they have accommodated me with patience. They also suggest not only what is best for their business but also what's best for clients. Can't wait for my house to be built in the future.

  • Customer Service
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  • Build StagePre-Construction
Carlisle Homes
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AWMP
AWMPGreater Melbourne (Inner), VIC
  • Verified

Quotation to contract - Exceeded expectations

published

Quotation to contract experience exceeded our expectations. Any questions, issues or concerns around process, build and options were clearly communicated in a timely manor. The easy living range house and land package was reasonably priced, with the additional features we added. I was able to customise certain structural features, like the garage extension to boundary. We were able to stay within our budget as both consultants were transparent about the cost of our add ons. Great Communication overall. We are looking forward to our build commencing.

  • Customer Service
  • Timeliness
  • Transparency
  • Build StagePre-Construction
Carlisle Homes
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mahesh
maheshGreater Melbourne (Outer), VIC
  • Verified

Excellent customer service

published

It has been a great experience working with Carlisle homes. They have very friendly sales executes and provides us with excellent guidance on new home that we will be building in 2023. Prices are affordable and we have found a good range of construction materials to select. I am very happy with the quote they have provided and I have recommended Carlisle Homes to my friends.

  • Build StagePre-Construction
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Sachin
Sachin
  • 3 reviews
  • 17 likes
  • Verified

A fantastic experience with the superb staff @ Carlisle Spectra Colour Selection!

published

We recently had our colour selection at Spectra and we can't thank [Name Removed] enough for being so understanding and helpful. Very good experience! The selection process was made easy and our ideas accepted. Very happy with the outcome!

  • Customer Service
  • Transparency
  • Build StagePre-Construction
Carlisle Homes
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Amir A.
Amir A.Greater Melbourne (Outer), VIC
  • Verified

Great Team...Very Cooperative!

published

We have now entered the next phase of our build by having a CLE assigned to us. However, the sales team was very cooperative and understanding of our requirements. We went back and forth fixing and sorting things out with them till our plan looked good enough on paper and we were happy with the end result.

In this new phase with CH and the newly assigned CLE, we are seeing progress here as well and hope the experience is consistent till the very end. I will update this review as things progess further.

  • Customer Service
  • Site Admin
  • Timeliness
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  • Build StagePre-Construction
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Satwant Singh
Satwant SinghGreater Melbourne (Metropolitan), VIC
  • Verified

Colour Selection Appointment

published

Thanku George was my color Selection consultant she is very professional, response time was very quick.

She helped me get exactly what I was looking for. Very committed to great service and is very friendly, her work ethic was awesome .

I am giving a 4 star because I had an electric selection appt the same day, the girl who did the electrical plan rushed her work, didn’t provide me much ideas or plans.
She didn’t really put in effort or time in the appt which disappointed me.

  • Customer Service
  • Electrical & Lighting
  • Build StagePre-Construction
Carlisle Homes
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Jack
JackGreater Melbourne (Outer), VIC
  • 2 reviews
  • 1 like
  • Verified

Colour Selection Appointment

published

Our experience with the colour selection stage was amazing, The colour consultants in the show room are very expert and they give a lot of recommendations and tried to make it fits our budgets as they can, Highly recommend Carlise Homes

  • Customer Service
  • Build StagePre-Construction
  • Construction End DateMay 2023
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Page 1 of 10

Questions & Answers

Karthik P.
Karthik P.asked

Hi,

Can you please share contact details of a responsible Managerial person handling QA issues.

I have concerns regarding my ongoing build and I would like to discuss it with someone who has an intent to attend.

I have requested the CLE too. No response.

Thank you.

Regards,
Karthik Pushpala

1 answer
Carlisle Homes
Carlisle M.Carlisle HomesSend a private message
Joseph IVY
Joseph IVYasked

Hi with carlisle can you change from T- Ranges home to Affinity home before your contract signed

2 answers
Amandeep Syal
Amandeep Syal

Hi Joseph
I believe you have to start from scratch in that case right from the sales consultant.

Carlisle Homes
Carlisle M.Carlisle HomesSend a private message

Hi Joseph IVY,
A change of product of this nature would require new sales paperwork and re-commencement of the building journey.
Regards,
Carlisle Management

theseeker
theseekerasked

Hi there,
I'm building Canterbury Grand 43 (Affinity). I want it to be all-electric (no gas at all). So far, I have chosen an induction cooker and an electric water heating system (cost: $6000). I have asked that the ducted heating unit be ugraded to electric rather than gas ( I'm yet to receive an answer for this) - how much could this cost? Is there anything else I need to include in the design to make it all electric? I will be installing solar and battery back up after hand over - what are the special provisions I need to make for this?

1 answer
Carlisle Homes
Carlisle M.Carlisle HomesSend a private message
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Details

CategoryProject Home Builders
Types of Homes AvailableOne-Storey and Two-Storey
Major Defects Warranty25 years
Knockdown & RebuildYes
Build Areas

Melbourne South-East, North, West, and Geelong

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