1 photo
Carlisle Homes
4.7 from 5,558 reviews · View Statistics
Listing monitored by Carlisle Homes

Reviews

  • Build Stage
  • Customer Service
    4.9 (2,527)
  • Site Admin
    4.8 (1,052)
  • Timeliness
    4.8 (1,338)
  • Structural Integrity
    4.8 (674)
  • Plumbing & Waterproofing
    4.7 (581)
  • Electrical & Lighting
    4.8 (688)
  • Flooring
    4.8 (662)
  • Transparency
    4.8 (1,935)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
Yash
YashGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • Verified

Color selection

published

[Name Removed] was awesome, she knew what she was doing, very helpful. We really appreciate your suggestions. It was great experience with her.
Thank you very much. She made this process very easy and effective. She helped us to make decisions in ko time. We were thinking it is going to be hassle but it came out so good day.

Customer Service
Build StagePre-Construction
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Sateesh
SateeshGreater Melbourne (Inner), VIC
  • Verified

Excellent Experience So Far

published
Build StagePre-Construction
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Other Home Builders

 
 

0.0
(1,234)
Shraddha Agarwal
Shraddha AgarwalGreater Melbourne (Inner), VIC
  • 2 reviews
  • Verified

Good experience professional service

published

So far process was good and clear. The contract creation section has been very well handled.
Good experience we had with Carlisle Homes in the past.
Quality of build is good, They have done an amazing job at explaining every aspect of the build and being clear with expectations.
Good options in the color appointment.
Cost is within budget.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Incentivised Review No
Build StagePre-Construction
Carlisle Homes
Carlisle M.Carlisle Homes
Home Builders

Find out how Carlisle Homes compares to other Home Builders

Know better, choose better.

Compare all
  • Verified

Professional and Amazing Experience

published

We are new to Carlisle Homes and the colour and electrical selections were really impressive. Though we had colour and the electrical appointments virtually, we were able to select and design for our new home in our own comfort. Both consultants were friendly, accommodating, approachable and with their proficient skills enabled us to go through the process smoothly.

Customer Service
Build StagePre-Construction
Carlisle Homes
Carlisle M.Carlisle Homes
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Get quotes

Get quotes from Home Builders servicing your area

Receive up to 3 quotes with ProductReview.com.au

Get quotes
Rav
RavGreater Melbourne (Inner), VIC
  • Verified

Great Experience So Far

published

I was referred by few of friends as they had positive experience with Carlisle. We have reached our final contract appointment now. So far we had very good experience with Carlisle. They are very professional and found no delay on any of our appointments. All staff members are very helpful and knowledgeable.

Customer Service
Timeliness
Transparency
Build StagePre-Construction
Carlisle Homes
Carlisle M.Carlisle Homes
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Related Articles

Previous

Tips for Choosing a Home Builder

Ready to build your dream home? For the best outcome, a lot of planning prior to building is recommended, so here are some tips to help you with choosing a home builder.

Wendy Z.
Wendy Z.14 Feb 2020
tips-for-choosing-a-home-builder

Making ProductReview.com.au's home builder reviews work for you

A quick guide to getting the most out of ProductReview.com.au when researching home builders. If you're feeling overwhelmed by information, we're here to help you cut through the noise and easily pinpoint the most useful reviews for your situation.

Nathan S.
Nathan S.14 Feb 2020
making-productreviewcomau-work-for-you

The best home builders in 2020

ProductReview.com.au has an extremely active community reviewing home builders all over Australia. We've harnessed their collectively knowledge to deliver a comprehensive list of the best builders in NSW, VIC, QLD, WA, SA, ACT, TAS, and an overall #1 winner for the whole country.

Nathan S.
Nathan S.7 Nov 2019
the-best-home-builders-in-2020
Next
  • Verified

Professional and friendly

published

The contract creation section has been very well handled. As first home builders we have had millions of questions where our dales team has done an excellent job being patient and getting back to us.
They have done an amazing job at explaining every aspect of the build and being clear with expectations.

Customer Service
Build StagePre-Construction
Carlisle Homes
Carlisle M.Carlisle Homes
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Yasitha
YasithaMelbourne
  • 2 reviews
  • Verified

Amazing experience

published

This was our 2nd colour selection appointment due to a change of house plan. Our colour consultant and the electrical consultant did a great job providing their assistance for designing a beautiful home. All our queries were answered well and they spend a good amount of time assisting throughout the selection process. We even felt like we had a better experience this time compared to the last colour selection appointment.

Customer Service
Build StagePre-Construction
Carlisle Homes
Carlisle M.Carlisle Homes
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Asha Nilukshi
Asha NilukshiMelbourne
  • 2 reviews
  • Verified

Great colour selection experience

published

We've really enjoyed our colour selection process with Carlisle Homes. Consultants were friendly and provided us with all the necessary information without rushing through the process. Though we are not so creative to design our home, we've been given various options to choose from based on our inspirations and ended up designing a beautiful home.

Build StagePre-Construction
Carlisle Homes
Carlisle M.Carlisle Homes
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Other Home Builders

 
 

0.0
(1,234)
Hari Ganapathi
Hari GanapathiGreater Melbourne (Metropolitan), VIC
  • Verified

Awesome experience with the build

published

From the start of the build to the end, the communication has been spot on from the CLE. She has had me updated throughout the build process and even though I had 3 SS through the build, having a CLE like her I did not have to bother.

Build per se, I had my house handed over today and all the minor defects that were identified during the PCI had been rectified. Even though I did not get regular updates from the SS but looking at the build, I am completely satisfied with how it has come out. Thanks Carlisle team.

Customer Service
Site Admin
Timeliness
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateJuly 2021
Carlisle Homes
Carlisle M.Carlisle Homes
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Home Builders

Find out how Carlisle Homes compares to other Home Builders

Know better, choose better.

Compare all
  • Verified

Design consultant was amazing during my virtual colour selection

published

Today I had my virtual appointment and I can’t praise my design consultant enough for being amazing. She made the whole experience for me easy and was so on point with what I visioned for our first home. ThAnk you so much absolutely brilliant I am extremely happy we have chosen to build with Carlisle so far the process has been nothing but enjoyable and just the level of care and understanding I cannot fault it

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePre-Construction
Construction End DateFebruary 2022
Carlisle Homes
Carlisle M.Carlisle Homes
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Get quotes

Get quotes from Home Builders servicing your area

Receive up to 3 quotes with ProductReview.com.au

Get quotes
  • Verified

True to their reputation

published

[Name Removed] who was our Design Consultant during our colour selection appointment was so helpful and patient with us. Her level professionalism, suggestions and advise towards clients should be recognised and is very much appreciated. Overall as a family we were very pleased with the service provided by Carlisle Homes.

Customer Service
Timeliness
Transparency
Build StagePre-Construction
Carlisle Homes
Carlisle M.Carlisle Homes
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Brad
BradGreater Melbourne (Outer), VIC
  • 2 reviews
  • Verified

Look No Further

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Incentivised Review No
Build StagePost-Construction
Construction End DateJuly 2021
Carlisle Homes
Carlisle M.Carlisle Homes
Simrandeep
SimrandeepGreater Melbourne (Outer), VIC
  • 2 reviews
  • Verified

Amazing experience

published

We had amazing experience, only thing is we are gone over budget. We had a very good consultant who understood our likings and advised us accordingly.
We are happy so far, let’s see when final results come! Carlisle has been good as per our expectations so far, no complaints at all!

Customer Service
Timeliness
Transparency
Build StagePre-Construction
Carlisle Homes
Carlisle M.Carlisle Homes
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

jk88
jk88Greater Melbourne (Inner), VIC
  • 3 reviews
  • Verified

Customer experience- sales stage

published
Customer Service
Build StagePre-Construction
Carlisle Homes
Carlisle M.Carlisle Homes
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Other Home Builders

 
 

0.0
(1,234)
Hayley C.
Hayley C.Greater Melbourne (Inner), VIC
  • Verified

Excellent

published

So far Carlisle have been fantastic to we are pre construction and all staff have been amazing to deal with. Our colour selection was online and still managed to get the most out of it, carlises have said that we can still come in for a 90 minute browse to make sure but overall so impressed and glad we went with them.

Customer Service
Timeliness
Electrical & Lighting
Build StagePre-Construction
Carlisle Homes
Carlisle M.Carlisle Homes
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Home Builders

Find out how Carlisle Homes compares to other Home Builders

Know better, choose better.

Compare all
Page 1 of 119

Questions & Answers

Josan
Josanasked

I am building a house with carlisle in Affinity range. Got the brivis ducted heating inclusive in my plan. Will the thermostat controller for heating be changed to network controller like "Nest". If so what should be the procedure pls. Thanks.

2 answers
J.KE
J.KE

They did tell us there was an option to upgrade the controller with wifi kit ( for my memory around $700), which means you could use app to control the heating and cooling remotely.

Carlisle Homes
Carlisle M.Carlisle Homes

Congratulations Josan. and thank you for choosing Carlisle to build your brand new home.

What a great question but a little tough for us to answer here. It all depends on what house you have chosen and promotion you have signed up for.

We would like to advise you further so if you could contact us at customercare@carlislehomes.com.au we can assist you further.

Kind Regards,
Carlisle Management

Deep
Deepasked

I would like to get more details about the current "5% Builder Deposit" promotion. On Carlisle's website and initial quote it doesn't mention the complete promotion details. On the top of it when I asked the sales consultant multiple times I was advised of something completely different every single time.

1. Let's say if the quote total or final contract amount is 250K and I make $2k initial deposit. The 5% of 250k is $12500. Now $12500-$2000(initial deposit)=$10500.
$250K-$10500=$239500 Does it mean that I've to pay $239500 for the house?

2. The amount which is required at base stage, Is it the remaining 5% of 250K or 239500?

I'm waiting for your response.

Thanks!

2 answers
Carlisle Homes
Carlisle M.Carlisle Homes

Hi Dee,

Thank you for your question.

As per our Easy Living contracts, a variation will be raised at contract signing as a credit for the balance of the 5% deposit based off your base house price.

If you could please contact us directly at customercare@carlislehomes.com.au so we can look further into your particular job that would be appreciated.

Kind Regards,
Carlisle Management

Deep
Deep

Can you answer it here, so others know too?????

Shahed K.
Shahed K.asked

I am considering the Sheraton Deluxe design, one thing i noticed is all WIR are through Ensuite bathroom. Anyone here built this design? Did it cause any inconvenience? Would you recommend to add additional door to the WIR and additional exhaust? Is there any option to change floorplan to be able to access WIRs for the bedrooms directly/ seperate instead of going through the bathroom?

5 answers
Raymond
Raymond

I'm building the Vaucluse and I added sliding doors to the WIR's so it can be added if you want. You just have to pay extra

Shahed K.
Shahed K.

Thank you Raymond. The vaucluse deluxe has separate entry for bathroom and WIR for the ensuits. However Sheraton deluxe has the WIR designed such that it can be only accessible through the bathroom. I am interested to know if that causes any inconvenience e.g. does clothes or belongings become mouldy due to the steam from bathroom after shower or any other problem from the usage of the bathroom and toilet. Has anyone faced problem who built this design and what is recommended? Would there be any option by Carlisle Team to change the floorplan so access to WIR can be separate? Thanks again.

Raymond
Raymond

A lot of their designs have the main bedroom next to ensuite as well but I'm guessing it shouldn't be an issue as long as there is good ventilation in bathroom (and there is exhaust above shower and steam should go straight to ceiling). But for peace of mind though best to ask them that question.

See all Carlisle Homes questions

Get an answer from our members and Carlisle Homes representatives

Details

CategoryHome Builders
Types of Homes AvailableOne-Storey and Two-Storey
Major Defects Warranty25 years
Knockdown & RebuildYes
Build Areas

Melbourne South-East, North, West, and Geelong

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

Find the right Home Builder

Receive up to 3 quotes with ProductReview.com.au

Start NowNEW SERVICE