As of August 1st, 2019, Carlisle Homes is offering each reviewer a $100 E-gift Card to their customers to encourage them to write a positive or a negative review. It is possible that reviews were written by customers who received such a reward. Previous Incentives: From September 5th, 2018 until July 31st, 2019 a $100 Visa Universal Gift Card for a positive or negative review.
Reviewer Photos & Videos
A Big Thank You!
Stage - Color Selection
I must admit that I was super stressed about my Color Selection a day before my color appointment. I looked at Spectra website multiple times before the appointment and I was worried that I might end up picking odd color combination from the heap of options available. But to our surprise, it was a really smooth experience since our Color Consultant was very helpful and guided us through the process effortlessly. The Color Consultant asked our preferences and what categories we were interested in, and suggested us the bes...
Third build and still the same great experience
This is our 3rd build with CH in last years and we have build all three ranges they offer. I have been super impressed with the well managed process during the COVID times as well. Sales was breeze, well looked after and the color selection too was very well organized and really helpful keeping customer taste, preference and livability in the house rather than pushing for expensive upgrades. Has been a great process so far and hope it continues through the contract build and post handover too. Highly recommended.
Colors and Electrical Appointment
The colors and electrical appointment was great. Especially [Name Removed] and [Name Removed] were thorough professionals, there experience was very valuable in making an informed decisions.
They explained pros and cons of certain selection and were pretty spot on with their suggestions. Our lives was made very easy.
Carlisle homes did provide plenty of options to choose from, which was great.
Customer service was excellent from [Name Removed], [Name Removed] and [Name Removed].
We had preselected most of the items on the Spectra Online tool prior to our consultation. This made our consultation process much easier and quicker. In saying that our Consultant was excellent, helpful and very knowledgeable and provided us with some ideas that we hadn't though of. We were very happy with overall colour selection process.
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Great homes, great people!
We haven't started building yet, but so far I am so impressed. Firstly the house designs are so good, I saw the Langholm online and knew straight away that it was the perfect home for us. When we went to look at the display home it confirmed that thought. From the first person we spoke to to our CML our experience with each person has been so positive. They have all made the experience extremely enjoyable. So far so good!!
Easy Breezing Colour Selection!
Our colour selection today was made super easy and enjoyable because of the well informed and experienced consultants at Carlisle Homes. My husband and I left feeling relieved and excited about our future build with confidence that we will remain within our budget and still achieve our dream home goal!
Straight forward and honest
Pre building stage with Carlisle homes. They have been a straight forward and honest sales team, have been excellent and helpful in answering all my questions and always quick to reply.
Look forward to working with Carlisles during the building stage and hope it is as good service as it is with the sales team.
Good Experience so far!
We had a great experience with our color selection. Even though it was virtual, we are very satisfied with the way the color selection was conducted online. The consultants were very professional and courteous. They helped us with all our queries. We can't wait to see our new home come to life.
Easy process for first time builders
We ended up at Carlisle homes after pulling out with another builder. We have signed the contract with Carlisle homes and are waiting for the approvals to come through to commence the build. The key thing that stands out with Carlisle is the frequent and clear communication. We are first time builders, and the process so far has been quite easy because of this. Every person that we have met so far from the Sales consultant, consultants at the colour browser, selection and review sessions, the CLEs and tender consultant have been extremely helpf...ul and have provided us a lot of information. We've had 2 CLEs, because the first one took up a different role within Carlisle. Both CLEs have acknowledged every e-mail that we have sent within a couple of hours, and any question that we had was clarified promptly. The only glitch along the way was at our colour selection, which had to be done virtually because of the COVID lockdowns. However, when we communicated that we were not happy, our CLE promptly organized another colour review. The contract documents were sent to us a week in advance so that we had ample time to get clarifications and decide on any variations. The online tools that Carlisle has like the Spectra selection guide, the visualizer and the Spectra selection centre virtual tour are quite useful as well. We can't wait for the build to start and hope the rest of the process runs as smooth as this.
Stress Free Consultation
We had a really stress free experience when coming in for our colour browse and colour appointment. We were able to do our research for what we wanted and the consultants had the knowledge to help create the vision for our house. We completed our electrical appointment on the day of the colour appointment. The documents for all the changes we made and the upgrades we picked were emailed that day, which will give us lots of time before the tender appointment. It's the first time I've built and the process has been great.
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First Time builder - Happy so far
We liked Carlisle home design and inclusions and decided to build with Carlisle. We have completed colour selection so far and waiting for the build stage. Carlisle journey has been pretty good so far, starting with an extremely helpful and fantastic sale consultant. Customer service has been spot on so far, Colour selection went smooth and the consultants were professional and helpful when you don't know how to decide.
Excellent customer service!
As a first time builder, I am very happy that I selected Carlisle Homes. When I attended the display home in Kaduna Park I found the staff were very patient, informative and knowledgeable. They guided me through each step of the process, making helpful suggestions and clarifying my questions. I would highly recommend them to anyone building a home.
Build with Carlisle
Thankfully we got to deal with friendly and experienced staff. It was easy to go through the initial process. Since we choose 'Easy Living' build category , variations were pretty standard and simple ,Carlisle made up neat presentations/displays . Electrical and colour selection went smooth and well. Although there were few excusable delays , overall Carlisle is quite effective in communication . It was really great to see Carlisle is doing so good in such a difficult time!
Color selection virtual meeting with [Name Removed]
the full session was completed well, with the assistance we were able to color match what we liked .the appointment was on time and all details was expained and choosen by us with the help of this appointment.the electrical appointment was very good as well explained in every details good job
Very positive experience so far
Signed my build contract with Carlisle homes last month and the journey so far been very positive. Sale consultant to my CLE, everyone helped a lot to understand the process and requirements. Colour selection was good and we are very happy with the choices. [Name Removed], [Name Removed] and [Name Removed], thank you for making this journey smooth so far.
Questions & Answers
I am building a house with carlisle in Affinity range. Got the brivis ducted heating inclusive in my plan. Will the thermostat controller for heating be changed to network controller like "Nest". If so what should be the procedure pls. Thanks.
They did tell us there was an option to upgrade the controller with wifi kit ( for my memory around $700), which means you could use app to control the heating and cooling remotely.
Congratulations Josan. and thank you for choosing Carlisle to build your brand new home.
What a great question but a little tough for us to answer here. It all depends on what house you have chosen and promotion you have signed up for.
We would like to advise you further so if you could contact us at email@example.com we can assist you further.
I would like to get more details about the current "5% Builder Deposit" promotion. On Carlisle's website and initial quote it doesn't mention the complete promotion details. On the top of it when I asked the sales consultant multiple times I was advised of something completely different every single time.
1. Let's say if the quote total or final contract amount is 250K and I make $2k initial deposit. The 5% of 250k is $12500. Now $12500-$2000(initial deposit)=$10500.
$250K-$10500=$239500 Does it mean that I've to pay $239500 for the house?
2. The amount which is required at base stage, Is it the remaining 5% of 250K or 239500?
I'm waiting for your response.
Thank you for your question.
As per our Easy Living contracts, a variation will be raised at contract signing as a credit for the balance of the 5% deposit based off your base house price.
If you could please contact us directly at firstname.lastname@example.org so we can look further into your particular job that would be appreciated.
Can you answer it here, so others know too?????
I am considering the Sheraton Deluxe design, one thing i noticed is all WIR are through Ensuite bathroom. Anyone here built this design? Did it cause any inconvenience? Would you recommend to add additional door to the WIR and additional exhaust? Is there any option to change floorplan to be able to access WIRs for the bedrooms directly/ seperate instead of going through the bathroom?
I'm building the Vaucluse and I added sliding doors to the WIR's so it can be added if you want. You just have to pay extra
Thank you Raymond. The vaucluse deluxe has separate entry for bathroom and WIR for the ensuits. However Sheraton deluxe has the WIR designed such that it can be only accessible through the bathroom. I am interested to know if that causes any inconvenience e.g. does clothes or belongings become mouldy due to the steam from bathroom after shower or any other problem from the usage of the bathroom and toilet. Has anyone faced problem who built this design and what is recommended? Would there be any option by Carlisle Team to change the floorplan so access to WIR can be separate? Thanks again.
A lot of their designs have the main bedroom next to ensuite as well but I'm guessing it shouldn't be an issue as long as there is good ventilation in bathroom (and there is exhaust above shower and steam should go straight to ceiling). But for peace of mind though best to ask them that question.
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|Types of Homes Available||One-Storey and Two-Storey|
|Major Defects Warranty||25 years|
|Knockdown & Rebuild||Yes|
Melbourne South-East, North, West, and Geelong
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