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Carlisle Homes
4.7 from 6,541 reviews · View Statistics
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Listing monitored by Carlisle Homes

Reviews

  • Build Stage
  • Customer Service
    4.6 (196)
  • Site Admin
    4.5 (166)
  • Timeliness
    4.6 (161)
  • Structural Integrity
    4.5 (94)
  • Plumbing & Waterproofing
    4.5 (62)
  • Electrical & Lighting
    4.3 (60)
  • Flooring
    4.4 (56)
  • Transparency
    4.4 (159)
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Pankaj
Pankaj
  • 2 reviews
  • 3 likes
  • Verified

Just perfect

published

Easy process of building, 3rd build and have no issue so far. Construction finish on time, all process is well communicated. Site supervisor update you every week with detail information of build.

  • Customer Service
  • Site Admin
  • Timeliness
  • Structural Integrity
  • Plumbing & Waterproofing
  • Electrical & Lighting
  • Flooring
  • Transparency
  • Build StageMid-Construction
Carlisle Homes
Carlisle M.Carlisle HomesSend a private message
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Gary
GaryGreater Melbourne (Inner), VIC
  • 2 reviews
  • Verified

Great Experience

published
  • Customer Service
  • Site Admin
  • Timeliness
  • Structural Integrity
  • Plumbing & Waterproofing
  • Electrical & Lighting
  • Transparency
  • Build StageMid-Construction
Carlisle Homes
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Kevin R.
Kevin R.Greater Melbourne (Inner), VIC
  • Verified

Our new home journey with Carlisle Homes

published
  • Customer Service
  • Site Admin
  • Timeliness
  • Transparency
  • Build StageMid-Construction
  • Construction End DateDecember 2022
Carlisle Homes
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Tin Tsui
Tin TsuiGreater Melbourne (Inner), VIC
  • Verified

Good customer service

published

I would like to thanks Carlisle Homes customer service help me to understand what to do before the land site started, and advice me how to do it, but at last Customer Liaison officer [Name Removed] helping me to soft the problem. [Name Removed] has been consistently communicating with us throught the various stage. She is very patience to listen and answer all my question. Happy with the Carlisle service.
Tin

  • Customer Service
  • Incentivised Review No
  • Build StageMid-Construction
Carlisle Homes
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Lim
LimGreater Melbourne (Inner), VIC
  • Verified

This is perfect service at spectra color , I really love it.

published

We have appointment for spectra color today. Whole Carlisle team very warm welcome. We didn’t have experience for build home this is our first home. But we feel lucky that have [Name Removed] helpful and knowledgeable. She made us get good Choices with beautiful as we want too. She made us no stressful and fun. I’m very glad to choose Carlisle Home to build our dream home.

  • Customer Service
  • Site Admin
  • Timeliness
  • Structural Integrity
  • Plumbing & Waterproofing
  • Electrical & Lighting
  • Flooring
  • Transparency
  • Build StageMid-Construction
  • Construction End DateMarch 2023
Carlisle Homes
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  • Verified

Has been a great experience so far.

published

[Name Removed] has been working with me to ensure the build happens seamlessly. The build is on its initial stages and [Name Removed] has been a gun support me through it. [Name Removed] my site super has also been proactive in sharing progress and calling out delay when and as they happen for pertinent reasons. Appreciate all the support from the team and would keep engaging with them to help build my dream house. Cheers.

  • Customer Service
  • Site Admin
  • Timeliness
  • Build StageMid-Construction
Carlisle Homes
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  • Verified

My color appointment went well in person and had a good experience

published

I had a color appointment at Carlisle head office and they had good options to choose from and my color consultant was also supportive and helped us to select the colors that we like and within our requirements, Looking forward to see the completed build with our sections soon, build is mid way at the moment.

  • Customer Service
  • Site Admin
  • Timeliness
  • Structural Integrity
  • Plumbing & Waterproofing
  • Electrical & Lighting
  • Flooring
  • Transparency
  • Build StageMid-Construction
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Vari
VariGeelong
  • Verified

So far so good.

published
  • Build StageMid-Construction
Carlisle Homes
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Jasmine N
Jasmine N
  • 2 reviews
  • 2 likes
  • Verified

Mid Construction review - Private Inspection is a Must!

published
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  • Customer Service
  • Timeliness
  • Structural Integrity
  • Plumbing & Waterproofing
  • Electrical & Lighting
  • Transparency
  • Incentivised Review No
  • Build StageMid-Construction
  • Construction End DateApril 2022
Carlisle Homes
Carlisle M.Carlisle HomesSend a private message
Jasmine N
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  • Verified

Great building journey

published

We are at the pointy end of our build journey and so far we had a great experience particularly in dealing with Client Liaison Executive and Site Supervisor. Looking forward to see the final quality product. One thing I must say that whenever we sent our query, we get timely response.

  • Build StageMid-Construction
Carlisle Homes
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Santhosh M.
Santhosh M.Greater Melbourne (Outer), VIC
  • Verified

So far so good

published

This is our 2nd home but first time with Carlisle homes. Frame stage completed and lockup stage has started. Overall we are satisfied with how everything is going. Had couple of issues with pricing. There a big difference in estimated cost provided by sales agent and final cost. That rectified few and we have to bare few cost.

  • Customer Service
  • Site Admin
  • Timeliness
  • Transparency
  • Build StageMid-Construction
  • Construction End DateFebruary 2022
Carlisle Homes
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  • Verified

Good with the build process

published

From the colour selection to almost completing the build, working with Carlisle has been a quick process. Communicating with the team has been efficient. Due to the lockdown restrictions, we were a bit concerned about delays and other problems that may come with it however Carlisle has done an excellent job and so far keeping up with the time line.

  • Customer Service
  • Site Admin
  • Timeliness
  • Transparency
  • Build StageMid-Construction
Carlisle Homes
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Aman cheema
Aman cheema
  • 2 reviews
  • 1 like
  • Verified

Very bad experience

published
  • Customer Service
  • Site Admin
  • Timeliness
  • Structural Integrity
  • Plumbing & Waterproofing
  • Electrical & Lighting
  • Flooring
  • Transparency
  • Incentivised Review No
  • Build StageMid-Construction
Carlisle Homes
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  • Verified

Good Customer Services

published

We are building Chelsea 34 from Easy Living Range. Walking thru their display at Clyde was just amazing. Their display ticked all the right boxes and more. The sales consultant at Kaduna Park were very helpful and accommodating, while our CLE was awesome and very responsive to our queries. Moreover, we appreciate our Site Supervisor who always gives weekly updates on the build. We can’t wait to move in soon!

  • Customer Service
  • Site Admin
  • Timeliness
  • Transparency
  • Build StageMid-Construction
Carlisle Homes
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  • Verified

Good experience

published

The build so far is going well. Our site supervisor has been amazing
We are in frame stage at the moment, there has been a few delays but that’s no issue for us
Our colour appointment went very smoothly and the team was very helpful and gave us ideas during the appointment

  • Build StageMid-Construction
Carlisle Homes
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Page 1 of 9

Questions & Answers

Karthik P.
Karthik P.asked

Hi,

Can you please share contact details of a responsible Managerial person handling QA issues.

I have concerns regarding my ongoing build and I would like to discuss it with someone who has an intent to attend.

I have requested the CLE too. No response.

Thank you.

Regards,
Karthik Pushpala

1 answer
Carlisle Homes
Carlisle M.Carlisle HomesSend a private message
Joseph IVY
Joseph IVYasked

Hi with carlisle can you change from T- Ranges home to Affinity home before your contract signed

2 answers
Amandeep Syal
Amandeep Syal

Hi Joseph
I believe you have to start from scratch in that case right from the sales consultant.

Carlisle Homes
Carlisle M.Carlisle HomesSend a private message

Hi Joseph IVY,
A change of product of this nature would require new sales paperwork and re-commencement of the building journey.
Regards,
Carlisle Management

theseeker
theseekerasked

Hi there,
I'm building Canterbury Grand 43 (Affinity). I want it to be all-electric (no gas at all). So far, I have chosen an induction cooker and an electric water heating system (cost: $6000). I have asked that the ducted heating unit be ugraded to electric rather than gas ( I'm yet to receive an answer for this) - how much could this cost? Is there anything else I need to include in the design to make it all electric? I will be installing solar and battery back up after hand over - what are the special provisions I need to make for this?

1 answer
Carlisle Homes
Carlisle M.Carlisle HomesSend a private message
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Details

CategoryProject Home Builders
Types of Homes AvailableOne-Storey and Two-Storey
Major Defects Warranty25 years
Knockdown & RebuildYes
Build Areas

Melbourne South-East, North, West, and Geelong

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