Everyone at Carlisle has been helpful and friendly. Any questions or requests have been handled quickly and easily and all aspects including costs have been as advertised/estimated. Despite not being able to meet in person due to the pandemic, communication has been excellent and extra care has been taken to compensate for this. Construction has been very efficient and the work appears to be of good quality.

My husband and l had great experience specially when we were choosing our colours for our home they where very helpful with helping us to choose the right colours our supervisor was friendly and made sure to keep us updated with what is happening and the process of the build

This is our second build with Carlisle Homes, and the first for our son, being is his first home. Our experience has been nothing short of excellent and we thank all the team for their efforts, communication and professionalism. Looking forward to being completed in the early new year and our son moving into a magnificent new home - Thanks Carlisle Homes for making the process simple, seamless and effective.

Right the initial contact we dealt with [name removed] who was very friendly and informative about what to expect. We then moved on to [name removed] who assisted us with our colour appointment. It was a smooth transition. [name removed] was very friendly and helpful. We then moved on to our finial contract. We have been consistently update at each stage both peter and [name removed] have been great easy to deal with and highly recommended.

Excellent customer support by [Name Removed] and project time management by [Name Removed]
At pre pour slab private building inspector was satisfied with the quality of work and workmanship.
Had some issues in pre construction where I felt let down by the sales team but customer support handled swiftly and professionally well
Final cost less than estimated

Carlisle after making promises that they can't keep, during sales pitch are now even refusing me to hire a building inspector. My rights as a consumer are clearly being violated.
Carlisle is using stage 4 restrictions as an excuse not to have a private inspector, so that they can cover up their botched jobs.
I even have a email from department of jobs, precincts and regions, addressed to me, explicitly mentioning that I am allowed to have a private inspector.
Carlisle is still refusing me to hire a private inspector.
They have come up with their own set of rules to allow only certain inspections that they see fit.
When I got a call from one of the managers at Carlisle, they even warned me not to do a review online.

Currently we are in the mid construction stage and we are very impressed by Carlisle customer service and quick response across all levels. Everyone has been really helpful right from the beginning and we get weekly updates from our site supervisor. The Carlisle connect app is a excellent tool to keep us updated on the progress levels and stores all the important documents that can be downloaded anytime.
We look forward to building our dream home with Carlisle.
Thank you!

They have basically taken advantage over this whole COVID pandemic by not allowing private inspectors to do their job. Even now that the restrictions are starting to ease and more people have been allowed to go back to worksites, they still would not allow private inspections. They are totally going against my right to have someone representing me do the inspections. If you really think your quality is good, what are you so afraid of then? It is not helpful that the CLE has been totally useless during this whole debacle. If I could rate a no star for Carlisle I would!

If you are considering going through the building process as a single and independent women, strongly reconsider choosing Carlisle Homes and look elsewhere. You will be patronized, bullied, and spoken down to constantly by supervisors and construction managers thinking they can bully you in to agreeing with them or accepting faulty items.
When you ask for doors to be replaced because they were exposed to significant water before they were sealed yet this is too much to ask, its a red flag. Then when you disagree with a conclusion on an issue to be told "you should have chosen a different builder" (and yes that is a quote), there is clearly no value for customers.

My wife and I were very delighted with the guidance provided by our Client Liaison Executive, [name removed]. She has been very helpful, informative and quickly addresses all our concerns promptly. As a first home buyer, we are new on this process and had so many questions, but we felt everything has been answered accordingly. So far we have had a very smooth experience throughout the process of building our first home. We are confident that Carlisle Homes will exceed our expectations towards the construction of our house. Our build starts tomorrow! Exciting times ahead!

It was an amazing Customer service at woodlea estate by [Name Removed] He helped us a lot And he told us everything we gonna get in building our new home n there is no hidden cost it was all very well explained and we love the Maison 33 display home and very fist day we decided to build with Carlisle homes.
Highly recommended.....
thanks
Sahib singh