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Carlisle Homes
4.7 from 5,764 reviews · View Statistics
See the Best Home Builders in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Carlisle Homes

Reviews

  • Build Stage
  • Customer Service
    1.2 (10)
  • Site Admin
    1.2 (9)
  • Timeliness
    1.8 (6)
  • Structural Integrity
    2.0 (4)
  • Plumbing & Waterproofing
    1.3 (3)
  • Electrical & Lighting
    2.0 (4)
  • Flooring
    2.0 (4)
  • Transparency
    1.1 (11)
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Reviewer Photos & Videos

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Aman cheema
Aman cheema
  • 2 reviews
  • 1 like
  • Verified

Very bad experience

published
Customer Service
3/5
Site Admin
1/5
Timeliness
2/5
Structural Integrity
4/5
Plumbing & Waterproofing
1/5
Electrical & Lighting
3/5
Flooring
4/5
Transparency
2/5
Incentivised Review No
Build StageMid-Construction
ggsautohouse
ggsautohouseVictoria
  • Verified

Be alert when u sign the contract big cheater your dream house will destroy

published
Customer Service
1/5
Site Admin
1/5
Structural Integrity
1/5
Flooring
1/5
Transparency
1/5
Incentivised Review No
Build StageMid-Construction
Construction End DateJuly 2021
ggsautohouse
ggsautohouse

Teena singh

Carlisle Homes
Carlisle M.Carlisle Homes

Other Home Builders

 
 

0.0
(1,234)
Angshuman
AngshumanGreater Melbourne (Inner), VIC
  • Verified

Extremely disappointed and frustrated

published
Site Admin
1/5
Transparency
1/5
Incentivised Review No
Build StageMid-Construction
Carlisle Homes
Carlisle M.Carlisle Homes
krsaggi
krsaggiGreater Melbourne (Metropolitan), VIC
  • Verified

Avoid at all cost.

published

Carlisle after making promises that they can't keep, during sales pitch are now even refusing me to hire a building inspector. My rights as a consumer are clearly being violated.
Carlisle is using stage 4 restrictions as an excuse not to have a private inspector, so that they can cover up their botched jobs.
I even have a email from department of jobs, precincts and regions, addressed to me, explicitly mentioning that I am allowed to have a private inspector.
Carlisle is still refusing me to hire a private inspector.
They have come up with their own set of rules to allow only certain inspections that they see fit.
When I got a call from one of the managers at Carlisle, they even warned me not to do a review online.

Customer Service
1/5
Transparency
1/5
Incentivised Review No
Build StageMid-Construction
Carlisle Homes
Carlisle M.Carlisle Homes
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Thomas S.
Thomas S.Victoria
  • Verified

Refusing Independent Inspector Against Legal Rights

published
  • Thumbnail
  • Thumbnail
Customer Service
1/5
Site Admin
1/5
Timeliness
1/5
Transparency
1/5
Incentivised Review No
Build StageMid-Construction
Carlisle Homes
Carlisle M.Carlisle Homes
Thomas S.
Thomas S.
Syed Ahmad
Syed AhmadGreater Melbourne (Outer), VIC
  • 4 reviews
  • 1 like
  • Verified

Sneaky builders

published
Customer Service
1/5
Timeliness
3/5
Transparency
1/5
Incentivised Review No
Build StageMid-Construction
Carlisle Homes
Carlisle M.Carlisle Homes
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  • Verified

Wished I had not gone with this Builder

published

They have basically taken advantage over this whole COVID pandemic by not allowing private inspectors to do their job. Even now that the restrictions are starting to ease and more people have been allowed to go back to worksites, they still would not allow private inspections. They are totally going against my right to have someone representing me do the inspections. If you really think your quality is good, what are you so afraid of then? It is not helpful that the CLE has been totally useless during this whole debacle. If I could rate a no star for Carlisle I would!

Customer Service
1/5
Site Admin
1/5
Timeliness
1/5
Transparency
1/5
Incentivised Review No
Build StageMid-Construction
Carlisle Homes
Carlisle M.Carlisle Homes
Downtown
Downtown

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Rachelle.D.
Rachelle.D.Greater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 6 likes
  • Verified

Proceed with caution! - independent women especially!

published

If you are considering going through the building process as a single and independent women, strongly reconsider choosing Carlisle Homes and look elsewhere. You will be patronized, bullied, and spoken down to constantly by supervisors and construction managers thinking they can bully you in to agreeing with them or accepting faulty items.
When you ask for doors to be replaced because they were exposed to significant water before they were sealed yet this is too much to ask, its a red flag. Then when you disagree with a conclusion on an issue to be told "you should have chosen a different builder" (and yes that is a quote), there is clearly no value for customers.

Customer Service
1/5
Site Admin
1/5
Transparency
1/5
Incentivised Review No
Build StageMid-Construction
Carlisle Homes
Carlisle M.Carlisle Homes

Other Home Builders

 
 

0.0
(1,234)
Kanwar B.
Kanwar B.Greater Melbourne (Outer), VIC
  • Verified

Beware. Avoid. Not Better Than any other builder out there.

published
Customer Service
1/5
Site Admin
1/5
Timeliness
3/5
Structural Integrity
2/5
Plumbing & Waterproofing
2/5
Electrical & Lighting
2/5
Flooring
2/5
Transparency
1/5
Incentivised Review No
Build StageMid-Construction
Carlisle Homes
Carlisle M.Carlisle Homes
Kanwar B.
Kanwar B.

In the same time that you spend on copy pasting a saved reply, you could have actually discussed the issues....!!!

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Tarun
TarunGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • Verified

Horrendous Experience and terrible customer service for Affinity range house

published
Customer Service
1/5
Site Admin
3/5
Electrical & Lighting
2/5
Transparency
1/5
Build StageMid-Construction
Carlisle Homes
Carlisle M.Carlisle Homes
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Skg
SkgAU
  • 5 reviews
  • 17 likes
  • Verified

Terrible experience building our dream house with Carlisle homes

published
Customer Service
1/5
Site Admin
1/5
Timeliness
1/5
Structural Integrity
1/5
Plumbing & Waterproofing
1/5
Electrical & Lighting
1/5
Flooring
1/5
Transparency
1/5
Incentivised Review No
Build StageMid-Construction
Construction End DateJune 2019
Carlisle Homes
Carlisle M.Carlisle Homes
Skg
Skg

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0.0
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Questions & Answers

Vaish
Vaishasked

I really like your Sheraton Deluxe design from the Affinity range, but can i please know why we cant opt for cornerless bifold door in the alfresco when we are willing to pay the extra cost? We were told that only Canterbury 43FF comes with cornerless option.
This could be a deal breaker for us as its one of the preferences we have. None of the other builders have have said no to that option , including Henley, Metricon and Orbit, but we truly love this floorplan and highly appreciate if we can add the cornerless variation. Please help!

1 answer
Carlisle Homes
Carlisle M.Carlisle Homes

Hi Vaish,

Thank you for your question. We are glad to read that you really like our Sheraton Deluxe floorplan.

Unfortunately we are not able to provide the corner bifold door option to this selected house type as there would not be enough support to the upper floor level.
The reason we are only able to provide this option to a Canterbury 43FF is because the Alfresco is not supporting an upper level.

We appreciate that this is important to you and your needs in a floorplan, however unfortunately this is not something that Carlisle Homes can accommodate.

Kind Regards,
Carlisle Management

Thomas
Thomasasked

HI I am planning to build a sustainable zeronet home.
1. Is Carlisle part of sustainability victoria. Currently, I can see only Metricon and SJD homes in it
https://www.sustainability.vic.gov.au/news/news-articles/building-a-zero-net-carbon-home-for-efficiency-and-affordability

2. Do you have any zero net carbon home display house in VIC.
3. To check the quality of your houses, do you provide a blower test and Thermography test

thanks

2 answers
Carlisle Homes
Carlisle M.Carlisle Homes

Hi Thomas,

Thank you for your question.

Unfortunately Carlisle Homes is not set up to build sustainable zeronet homes.

We wish you all the very best with your future building endeavours.

Kind Regards,
Carlisle Management

Thomas
Thomas

Thanks for the response. National construction code is changing in 2022 and will require the builders to raise the thermal performance of homes to a 7 -star NatHERS rating. I guess you will have to raise the building quality by then.

Gaurav and dimple
Gaurav and dimpleasked

Is that possible to get butlers pantry in trange homes
How much will it cost in Kensington grand 40

2 answers
Ross Cincotta
Ross Cincotta

Hi there, we were able to upgrade to a butlers pantry for additional cost there are a few different options at different costs.

Carlisle Homes
Carlisle M.Carlisle Homes

Hi Gauruv and dimple,

Thank you for your question.

For the Kensington Grand 40 we offer our clients a standard option to upgrade to a Butlers Pantry, along with options for additional upgrades to the Butlers Pantry.

Please feel free to contact one of our sales consultants to discuss quotes and pricing for the Kensington Grand 40 option.

Kind Regards,
Carlisle Management

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Details

CategoryHome Builders
Types of Homes AvailableOne-Storey and Two-Storey
Major Defects Warranty25 years
Knockdown & RebuildYes
Build Areas

Melbourne South-East, North, West, and Geelong

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