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As of August 1st, 2019, Carlisle Homes is offering each reviewer a $100 E-gift Card to their customers to encourage them to write a positive or a negative review. It is possible that reviews were written by customers who received such a reward. Previous Incentives: From September 5th, 2018 until July 31st, 2019 a $100 Visa Universal Gift Card for a positive or negative review.
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DeanGreater Melbourne (Metropolitan), VIC
- Verified customer
Can’t wait to move into my new Carlisle home
My experience so far with Carlisle Homes has been great, [name removed] and [name removed] have been very helpful and made it an easy and stress free experience. I have just chosen the colour selection and upgrades and am very happy with everything and looking forward to moving in. I would highly recommend Carlisle homes and there easy living range.
1 comment
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- Verified customer
Excellent,It’s a great package too.
We both were overwhelmed by how we where treated with respect and cared for from our consultant, had an real opportunity to choose what we like and given the time to ask & given answers too. No issues with any thing at the moment and waiting for the final cost too.
1 comment
Carlisle M.Carlisle Homes
Hi Jemal,
It is so lovely to read that you are having such a positive experience with us so far.... Read more
We pride ourselves on the way in which we treat and interact with our clients. It certainly seems as though your spectra consultant has set a high standard in regards to customer service and we are confident that this high level of service will continue throughout the remainder of your journey with us. Jemal, we look forward to presenting you with your tender document in the upcoming weeks. Thank you for your review. Kind regards, Carlisle ManagementSimilar opinion? Write a review on ProductReview.com.au!
- Verified customer
Amazing quality builder
We chose Carlisle Homes for the home we are living in now and for our new build.
Your build is complete timelessly with quality products being used. We have an a superb experience with Carlisle. We have never had any major issues at any stage but even if we did the staff was very helpfully and sorted out any problems or questions.
1 comment
Carlisle M.Carlisle Homes
Hi Manori,
What a review title 'Amazing quality builder' We love it! ... Read more
Thank you so much for choosing Carlisle for a second time. We are very excited to take this journey with you again. All of our staff really appreciate your feedback and it certainly does not go unnoticed. Manori, thank you for your wonderful review, we are so happy to have you on board again! Kind Regards, Carlisle ManagementSimilar opinion? Write a review on ProductReview.com.au!
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shameufordGreater Melbourne (Outer), VIC
- 8 reviews
- 8 likes
- Verified customer
Shocking
Now that we have finished building with Carlisle Homes I can now honestly write this review based on my entire experience. Not straight after the color selection when we were encouraged to complete a positive review with a $100 eftpos card as a reward. Color selection was perfect. From the start through to the end product Im not satisfied with a lot of things. From reverse building where plasterboards were hung before the actual building is water tight to having to put up with squeaky floor and stairs. The overall workmanship is below avera...Read more
ge. Nails are going everywhere but not where it meant to be. Even paces where it meant to be nailed were entirely neglected. Instead of using two nails they just used one nail just to save cost. If I were to build again I wont use Carlisle Homes and neither recommend it to anyone else.1 comment
Carlisle M.Carlisle Homes
Hi shameuford,
Thank you for your honest review. We are sorry to read that you have not been satisfied with your overall build process and are experiencing some potential defects, this is not what we want for any of our clients. ... Read more
We are constantly looking at ways in which we can improve. As such, your comment regarding our reverse build process will be passed onto the appropriate department. shameuford, we take your feedback seriously and encourage you to please contact our customer care team directly at customercare@carlislehomes.com.au where we can discuss your concerns further. Kind Regards, Carlisle ManagementSimilar opinion? Write a review on ProductReview.com.au!
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NicholasGreater Melbourne (Inner), VIC
- Verified customer
Well organised and easy
Up to colour selection stage and so far the experience with Carlisle has been superb. The staff I have interacted with have been very helpful and accommodating. I haven't had to chase anyone. The colour appointment was done virtually which was extremely helpful as I was unable to attend in person. The staff member was very accommodating and helpful in presenting options and ideas to me and it made the day very easy for me. I am looking forward to continuing my build journey with Carlisle and I am excited to see the finished product this year.
1 comment
Carlisle M.Carlisle Homes
Hi Nicholas,
Thank you for your review. ... Read more
We are so pleased to note that all of our staff have been of great assistance to you during your experience with us so far. It certainly sounds as though your Spectra Consultant has also been able to offer guidance and support throughout appointment and we are confident that this high level of customer service will continue throughout the remainder of your course with us. We look forward to an exciting journey to come! Best of luck with everything Nicholas. Kind Regards, Carlisle ManagementSimilar opinion? Write a review on ProductReview.com.au!
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Joseph M.Greater Melbourne (Metropolitan), VIC
- Verified customer
The experience is simply amazing.
[name removed] from Carlisle Homes in Botanical, Mickleham handled things professionally and in a supportive manner. Purchasing my first phone and building on a piece of land is pretty daunting, however out of all the processes from dealing with the land vendor, banks, conveyancers, evaluators etc... the building process was probably the most seamless transaction of them all.
Definitely making my first experience an effortless one! Will definitely build again with them in the future.
1 comment
Carlisle M.Carlisle Homes
Hi Joseph M,
Congratulations on purchasing your first block of land and for building your first home! What an exciting time for you! We are so pleased to read that you are thoroughly enjoying your experience with us so far. ... Read more
You are correct in noting that building a home is often a daunting task given the detailed process required to build a new home. It certainly sounds as though your consultant provided a lot of guidance and support, which is fantastic! Joseph M, best of luck with the remainder of your journey with us. We have no doubt you will be offered the same level of support as you move through each key stage of the process. Kind Regards, Carlisle ManagementSimilar opinion? Write a review on ProductReview.com.au!
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aneela adeelGippsland, VIC
- Verified customer
color selection
So far the experience has been good, we are in the pre- build stage and have recently completed our color selection, which was made stress free thanks to the consultant.
We have previously build a house with porter Davis, our experience with Carlisle none the less was same.
Now we are eagerly waiting for the building process to start and see our dream coming true!
1 comment
Carlisle M.Carlisle Homes
Hi aneela adeel,
Thank you for your review on your recent Spectra appointment. ... Read more
We are so pleased to read that all of our team have provided you with such wonderful service and that you have found our process to be straight forward and stress free. This is exactly how we hope all of our customers experience is and we are confident that this will continue throughout the further stages of your journey. aneela adeel thank you again for your review and we wish you all the very best for the upcoming stages of your journey. Kind Regards, Carlisle ManagementSimilar opinion? Write a review on ProductReview.com.au!
- Verified customer
This is perfect ! Excellent service and very good experience
My experience with Carlisle is best. The whole team is friendly and skillful with excellent quality of service. Spectra consultant has made it very easy for me by explaining me in depth with her great experience to choose right colour selection and house upgrades.
I very happy customer and definately reccomend Carlisle.
1 comment
Carlisle M.Carlisle Homes
Hi First Home Buyer,
Congratulations on building your first home! We are thrilled to be on this journey with you. ... Read more
We are so pleased that all of our team are providing you with excellent service. This is exactly what we aim to provide all of our customers with and we are confident that this will continue throughout the upcoming stages of your journey. Thank you for sharing how your experience has been so far, we really appreciate your feedback. Kind Regards, Carlisle ManagementSimilar opinion? Write a review on ProductReview.com.au!
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- Verified customer
excellent experience
It was fantastic.
Carlisle homes' colour selection center is a very pleasant environment. We have done all selections in one day, thanks to the help of the consultants. They are very helpful, friendly and professional. It was a fantastic experience and would highly recommend Carlisle homes to others around me.
1 comment
Carlisle M.Carlisle Homes
Hi David,
Thank you for your great review.... Read more
We are so pleased to read that your Spectra consultants provided you with such wonderful, accommodating customer service. This great customer service continue throughout your upcoming stages of construction and we are sure you will be very happy with your new home. Daivd, thank you again for your review – we really appreciate it! Kind regards, Carlisle ManagementSimilar opinion? Write a review on ProductReview.com.au!
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- Verified customer
Fantastic Service
My partner and I are first home own buyers so obviously going into this process was a scary thing. But the team at Carlisle were absolutely Fantastic and help us with every step of the way and answered all questions no matter how silly they were. We can’t thank them enough
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Jake D.Greater Melbourne (Inner), VIC
- Verified customer
Awesome experience with the Carlisle team
We had a great experience with Carlisle homes. [Name Removed] and [Name Removed] made the confusing and intimating 1st home builder process easy and stress free.
Their communication was speedy and straightforward to us as first home buyers.
We chose a home from the easy living range, the 6 pre made colour options made colour selection alot easier and less daunting, while still leaving us with colours we are very happy with.
We 100% recommend Carlisle for anyone and especially first home buyers.
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- Verified customer
Effortless experience for our first home!
From the beginning of our search for our dream home, our experience with Carlisle has been fantastic. We are currently in the pre-build stage and have just recently completed our colour selection, which was very easy and stress free thanks to our consultant who was very knowledgeable, patient and wonderful.
Any questions were promptly answered by the relevant staff members which has given us clarification and confidence throughout the process so far.
We cannot wait to see our beautiful new home come to live! Highly recommend Carlisle for your next build!
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AishaGreater Melbourne (Metropolitan), VIC
- Verified customer
Colour selection
So far I have had an amazing experience with Carlisle right from the beginning my sales consultant answered every question and always got back to me via email or phone.
Colour selection was easy and I felt like she really understood what I wanted and made it really easy for me.
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- Verified customer
Very happy with the team
Couldn’t be happier with the team, from our sales consultant to our colour specialist and CLE every single person has been kind, helpful and always prompt when replying to our emails. We only hope to have this kind of service throughout our build! Cant wait for start site and to start this new chapter!
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MelroseGreater Melbourne (Inner), VIC
- Verified customer
Colour selection experience was Great
working with Carlisle Easy Living range for my first home. I had my colour selection and Electrical appointment few days ago and it was simple and less stressful. Both consultants were very helpful and accomodating and always respond to my calls or email within reasonable time.
I would definitely recommend Carlisle.
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Celina M.Greater Melbourne (Outer), VIC
- Verified customer
We had an amazing experience
I'm very happy with how Carlisle treated us from the very start.
Our sales consultant was absolutely wonderful to speak to on the phone and in person. He answered all my questions out of hours in a matter of minutes and made sure we knew exactly what we were getting into.
We have just finished our colour selection appointment and I cannot speak highly enough of meeting with the design team! They really know what they are doing and really enjoy their jobs which made the whole day enjoyable for us.
We felt like our requirements and ideas were...Read more
considered the whole time and we have walked out of the appointment with our dream home exactly as we imagined it! The process was really easy and structured well, nothing felt overwhelming or unclear. The staff throughout the team are incredibly friendly and made the experience really easy for us as first home buyers with no clue what to expect. We look forward to our new home!Similar opinion? Write a review on ProductReview.com.au!
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- Verified customer
Great experience.
It had been a long day for the contract appointment mainly coz of the few changes we have made last minute. We have been booked for a telephone/ online appointment but changed to one in person upon last minute request from us. However, the appointment was hassle free and so much relaxed. The CLE was awesome. Nothing was too much trouble.
house type: Canterbyry grant delux
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Pooja CGreater Melbourne (Outer), VIC
- 3 reviews
- 2 likes
- Verified customer
Very happy customer
Very happy with the overall experience we had with Carlisle. They have very nice and friendly staff who understand your needs. So far we had a very positive experience, staff are very approachable and assist you promptly. Our colour selection appointment was positive and stress free one thanks to very professional and understanding staff we had on that day.
1 comment
Carlisle M.Carlisle Homes
Hi Pooja C,
We love reading your review. ... Read more
It sounds as though you have enjoyed a really positive experience with our team so far and have felt comfortable to ask any questions you have had. We also love that you were impressed with your Spectra appointment, it is fantastic to read that this appointment was stress free thanks to the help of our very friendly and professional staff. Pooja C, best of luck with the remainder of your journey with us and thank you for taking the time to leave your review, we really appreciate it. Kind Regards, Carlisle ManagementSimilar opinion? Write a review on ProductReview.com.au!
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- Verified customer
Great Colour Selection Experience
We just started our build process and had our colour selection meeting with Design ([Name Removed]) and Electrical (Thanks) Consultants. Both consultants listened our requirements and recommended the best possible options to stay within our budget.
We are relieved that the selection process went smoothly and hoping to get the similar experience rest of our build journey.
1 comment
Carlisle M.Carlisle Homes
Hi sherlion,
Thank you for your review on your recent Spectra appointment. ... Read more
We are thrilled to read that you experience such a positive experience during both of these appointments and that our staff were friendly and accommodating, we are very confident that this high level of service will continue throughout the remainder of your journey with us. sherlion, we appreciate you taking the time to leave your review - Thank you! Kind Regards, Carlisle ManagementSimilar opinion? Write a review on ProductReview.com.au!
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Silky LekhiGreater Melbourne (Inner), VIC
- Verified customer
Colour and Electrical Appointment- Carlisle
We completed our colour and electrical appointment yesterday at SPECTRA. This is our first build experience and we were pretty stressed-out about making the right choices given there are so many decisions to make in such a short span of time. Due to the Government grants, there is an increased volume of buyers in the market (we assume) and everyone needs to stick to the contract timelines of Mar 2021. We were not given any opportunity to do mock appointments in the studio. We were also not allowed to change the colour appointment date, which wa...Read more
s scheduled at about 10 days after making the initial sales deposit. Needless to say, there was not much preparation time, but, we were asked to look at the suppliers names on Spectra online and visit them individually to make the selections. This was a huge task (quite impossible) to undertake given the time constraints and holiday period. However, we were able to make good use of Carlisle Visualiser to make the colour combinations we wanted. We were also able to learn from other people’s feedback/experiences/photos of their Carlisle homes and make our decisions accordingly. We spent some time doing our research online and our sales consultant was wonderful enough to look at our choices and help refine our electrical and colour combinations. The actual appointment went wonderfully well. The colour consultant was amazing and provided us the required support in making every big and small decision. We found that the electrical consultant was a bit tough and was more interested in showing her expertise (which is positive), but, it’s important to allow clients to have some time to discuss amongst themselves and then also discuss with the consultant before making these big decisions for their home. We found the conversation to be very formal rather than a good appreciative discussion. Nonetheless, we are happy with the suggestions offered and the decisions we made. Hoping for the best results!!1 comment
Carlisle M.Carlisle Homes
Hi Silky Lekhi,
Thank you for your wonderful review! ... Read more
We love reading that you have enjoyed the sales and Colour Selection phases despite the quick turn around with your appointments. These are both very important milestones in the overall process. It is also so wonderful to note that our support tools such as Carlisle Connect, Visualiser and the Spectra Online tool have provided an avenue for you to research and prepare for your upcoming build. Best of luck with the remaining phases of your journey Silky Lekhi, we are confident our team will continue to guide and inspire you. Kind Regards, Carlisle ManagementSimilar opinion? Write a review on ProductReview.com.au!
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Questions & Answers
Johnsonasked
Hi,
I would just like to ask if you build on a sloping block?
Ours has a fall of 2.0m.
Babi R.asked
How much need deposit for house and package?
2 answers
We built in the Easy Living range and paid 2k deposit for the build. The land deposit will depend on your developer.
Carlisle M.Carlisle Homes
Hi Babi R,
Thank you for your question and for getting in contact with us.
All clients are required to pay a $2000 non refundable deposit when depositing to build with Carlisle Homes.
Once you have gone through the pre-site phase and move to the contract stage you will then be required to pay the remainder of your 5% deposit.
If you have any further questions please feel free to visit one of our many display homes where one of our helpful sales consultants will be able to assist you further.
Kind Regards,
Carlisle Management
Palak Patelasked
Hi
we bought our house which was 8 months old built by Carlisle homes. After 1 year, cracks start to emerge. Carlisle homes fixed few cracks initially. After few months, new cracks start to merge and today its nearly after 1.5 years those cracks are getting bigger and worse. They give 7 year structural warranty so the inspector took 1 year to take level samples on every corner of the house and asked me to do concrete around the house ( which is ended up doing it ) and gave me list of things to be done outside the house to stop the movement. It looks like the inspector does not want to do fix the cracks and is making issues on the landscaping and other things and refuse to fix the cracks until the issues are not fixed by me. I have already spend $11,000 fixing the issues that they ask me. But still not he refuse to do the job.
No answers
Details
Category | Home Builders |
---|---|
Types of Homes Available | One-Storey and Two-Storey |
Major Defects Warranty | 25 years |
Knockdown & Rebuild | Yes |
Build Areas | Melbourne South-East, North, West, and Geelong |
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Carlisle M.Carlisle Homes
Hi Dean,
Wow! What a glowing review. Thank you for taking the time to share your thoughts. ... Read more
Our team will be so thrilled to read that you have enjoyed your experience thus far. We look forward to delivering you your home that we can all be truly proud of. Kind regards, Carlisle Management