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Carlisle Homes

Carlisle Homes (page 2 of 112)

4.7 from 5,069 reviews · View Statistics

Reviews

  • Build Stage
  • Customer Service
    4.9 (1,885)
  • Site Admin
    4.7 (510)
  • Timeliness
    4.7 (764)
  • Structural Integrity
    4.7 (235)
  • Plumbing & Waterproofing
    4.7 (168)
  • Electrical & Lighting
    4.7 (250)
  • Flooring
    4.8 (227)
  • Transparency
    4.7 (1,507)
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Hasnah

Hasnah

  • 4 reviews
  • 1 like
  • Verified customer

Colour selection review

published

The colour selection process was smooth. I would like to point out that during the pre-selection process we should be introduced to the available options so that we have an idea of what we can choose.
For the colour selection process, we have looked at spectra online and that gave us an idea of the colour scheme we want. Once our consultant knew what we had in mind, it was smooth sailing. The consultant was very helpful, giving input for colour matching and making sure we have continuity in our colour scheme.

Customer Service
Timeliness
Transparency
Build StagePre-Construction
Construction End DateAugust 2021
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

JessG

JessGGreater Melbourne (Outer), VIC

  • 2 reviews
  • 2 likes
  • Verified customer

Colour Selection facilitated by and amazing Design Consultant

published
Customer Service
Incentivised ReviewNo
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
ARCT73

ARCT73Victoria

  • Verified customer

Such a positive experience

published

So Far the whole experience with Carlisle homes has been smooth process. communication has been excellent and we were glad we did our homework for the colour appointment as it made it easier on both us and the colour consultant was able to spend more time with us on the things that mattered the most to us

Customer Service
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

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Steve H

Steve HGreater Melbourne (Outer), VIC

  • Verified customer

Colour Selection made easy

published

Both our consultants made us feel at ease through the colour selection process. After outlining our base colour palette we were offered insightful and knowledgeable suggestions without pushing opinions past ours. The Electrical selection part was similar . We felt the process was seamless and pleasurable given we were almost dreading the day. Overall , the costs seem quite reasonable and fair for upgrades although entry level bricks could have more selections with darker non brown or cream bricks ( our only disappointment) . The consultants were extremely helpful to allow us reach a great outcome to which we are both very happy with

Customer Service
Site Admin
Transparency
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

Josh

Josh

  • 2 reviews
  • Verified customer

Fantastic Service

published

Carlisle has been fantastic to deal with all the way through from selecting the right house, through to the building permit stage. Not only have I used and would recommend Carlisle to anyone, my sister has also used them and would highly recommend them to anyone. Thanks for the wonderful experience Carlisle team.

Customer Service
Site Admin
Timeliness
Transparency
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

Ben M.

Ben M.Greater Melbourne (Metropolitan), VIC

  • Verified customer

Seamless, Easy and Helpful.........

published

The whole process so far has been so seamless and smooth. The communication and assistance has been so reassuring and confirms the fact that we have chosen a premium builder. We were quite anxious about the whole selection process however [Name Removed] made everything so easy with her expertise and patience that we walked away so much more certain and happy. Can't wait for the construction to start!

Customer Service
Timeliness
Flooring
Transparency
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

  • Verified customer

Smooth communication and hassle free pre construction

published

Communication and planning the build with carlisle homes has been smooth thus far. No issues noted. Final cost for the build seems reasonable. Looking forward to see how the build will turn out. Hoping the construction itself and post construction would go smoothly. We are very excited to see the results.

Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

  • Verified customer

The best builder with the best customer service!

published

The day we decided to build our house with them until now all the process has been great ! Fast and easy ! For the colour appointment, they already have sets of selection so you don’t need to pick colours for each items . Also standard inclusions were much better than what other builders were offering so we didn’t need to upgrade anything! We are so happy with the customer service and the process so far and we can’t wait to see the house !

Customer Service
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

James M

James MGreater Melbourne (Metropolitan), VIC

  • Verified customer

Helpful & Easy

published

So far my partner and I have had a great experience with Carlisle. Our sales consultation was very easy, we had [Name Removed] who provided honest advice which was refreshing. During our colour selection we had [Name Removed] who was super patient with us and helped us make 50-50 decisions.

We will be commencing our build later in the year, but so far everything has been great.

Customer Service
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

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  • Verified customer

Exceptional building experience

published

We have built with other builders before.
However, Carlisle offers an unbeatable service and a range of products.
We are truly excited to see the end of this journey with Carlisle.
Not only they have some amazing designs, their staff is absolutely on top of the game.
They are well prepared, educated, and have a great understanding about their clients needs.
Simply, they are on top of the game.

Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

Ourwestlake25

Ourwestlake25Greater Melbourne (Outer), VIC

  • Verified customer

Smooth Sailing

published

We are only early on with our dealings with Carlisle so far though all team members we have spoken to from Eliston and Kaduna Park offices have been friendly , helpful , time efficient and super accomodating in trying to find us our family home. Once our perfect home was found we then had our colour appointment which was very easy we were walked through the colours the choices and given some very helpful points that we may have not considered ourselves.
We look forward to heading to construction and the completion of our home in the near future.

Customer Service
Transparency
Incentivised ReviewNo
Build StagePre-Construction
Construction End DateNovember 2022
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
Shaun

ShaunGreater Melbourne (Outer), VIC

  • Verified customer

Way to go Carlisle

published

[Name Removed] was very helpful and professional and made the process easy, she walked us through the process step by step and made sure we understood our selections and if we needed help she was more than eager to aid us in our selections.
Thank you so very much Carlisle Holmes and [Name Removed]

Customer Service
Site Admin
Timeliness
Incentivised ReviewNo
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
Sally and Tim

Sally and TimGreater Melbourne (Metropolitan), VIC

  • Verified customer

Colour Selection Appointment

published
Customer Service
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

Pushkar Anand

Pushkar Anand Greater Melbourne (Outer), VIC

  • Verified customer

Great Experience

published

Absolutely love Carlisle Home's and their customer experience . The fact you can visit prior to making all your decisions means you can do all your homework and things out prior to locking them in and committing to them. Very well set up - lovely team, no doubt the Customer experience rating is amazingly good, well done and keep it up team !

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePre-Construction
Construction End DateJune 2021
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

Reeta A.

Reeta A.Greater Melbourne (Outer), VIC

  • Verified customer

Great experience throughout with great customer service.

published

The cost was unto my estimation with great inclusions. The sales person, [Name Removed] and [Name Removed] were very courteous and professional and gave great advice on everything that made the start of the journey smooth and seamless. We have built with Carlisle before and couldn't have gone to someone else for the customer experience they provide.

Customer Service
Incentivised ReviewNo
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Bianca W.

Bianca W.Greater Melbourne (Outer), VIC

  • Verified customer

Fantastic customer service! Couldn't recommend them enough!

published

The sales team at Carlisle homes in the Olivine estate have been absolutely amazing. We started our experience at Carlisle very stressed and with a lot of timelines and they helped us without a question. They were very prompt with any question or enquires we had. Provided lots of advice and really help us speed the process along to meet our deadlines. They provide wonderful, well informed and friendly service and anyone who is looking to build I would definitely recommend Carlisle Homes and the team at the Olivine estate, Donnybrook. We have signed our contract and are waiting for construction to start in April. Looking forward to our time with Carlisle homes!

Customer Service
Site Admin
Timeliness
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

Abhi

AbhiGreater Melbourne (Outer), VIC

  • Verified customer

Great Experience

published

We were excited and nervous on the day of colour selection but our consultant [Name Removed] was very patient and helpful. A big shout out to our Sales Consultant [Name Removed] who has been amazing so far and has helped us in every possible way.

We recently had our tender appointment and have made lot of changes. Tender presenter [Name Removed] was very easy to work with and with few rounds of review tender was perfect and signed.

Last but not the least, CLE [Name Removed] has been very prompt to answer our queries and was available via call or email.

Fingers cross for SS. Hopefully we will get a good one and have positive experience during construction phase as well.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

Nupur B.

Nupur B.Greater Melbourne (Inner), VIC

  • 5 reviews
  • Verified customer

Building our first home from Carlisle's Affinity Range Homes

published

Carlisle leads in terms of ensuring that you're being looked after even if you're 'just walking in to have a look' or 'buying/building your home' no matter how busy they're. Secondly, our Sales Consultant has been friendly, confident, honest, knowledgeable and supportive from day one. He has always helped us to better understand the building process from all perspectives which in a way greatly drove us towards making informed & sound decisions. They've great promotions and are always willing to go an extra-mile for customer satisfaction. We're looking forward to our color appointment and hope all further stages are as seamless as the pre-construction stage :)

Customer Service
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

Sandadinithi A.

Sandadinithi A.Greater Melbourne (Inner), VIC

  • Verified customer

Colour selection

published

We had a wonderful and very relaxing experience in Colour selection at Carlisle. The consultant was very friendly, supportive and flexible. With her support we could manage to done all selections of our home without and doubt. Highly recommend the consultant as well as Carlisle builder. They have great exclusions and designs...

Customer Service
Build StagePre-Construction
Construction End DateSeptember 2021
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

  • Verified customer

Excellent staff!!

published

We just finish our colour selection and the colour consultant [Name Removed] is really professional. She made this process extremely smooth and easy than what we thought. We are really glad we had her on that Big day. Also the sales consultant [Name Removed] in Keysborough help us a lot at the beginning. He was very patient and professional, answered us a whole bunch of questions tirelessly and helped us changed our plan a lots of times. We are really happy and excited about our building journey with Carlisle. Hopefully it will last until the end of this journey.

Customer Service
Site Admin
Build StagePre-Construction

The reviewer stated that an incentive was offered for this review

Page 2 of 112
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Questions & Answers

TAG

TAGasked

HI, May I know whether you would do knock down and rebuild in Surrey Hills, Victoria ?

Thanks.

1 answer
Carlisle Homes
Carlisle M.Carlisle Homes

Hi TAG,

Thank you for your question.

Carlisle Homes has just recently changed its Knock Down Re-build areas, and Surrey Hills is now a suburb that we will be building in.

If you would like any further information on our Knock Down Re-build process please visit one of our display homes, or alternatively please contact us on 8561 4777 where we can direct you enquiry.

Kind Regards,
Carlisle Management

Johnson

Johnsonasked

Hi,

I would just like to ask if you build on a sloping block?
Ours has a fall of 2.0m.

4 answers
Hassan
Hassan

It was flat.

Dean
Dean

Hi my land is flat, my friend built on a 300mm slope, the only thing I can Suggest is wait at least a month after the slab is poured before building, for it to settle.

Matt M.
Matt M.

For us had 800 mm slope.

Babi R.

Babi R.asked

How much need deposit for house and package?

2 answers
rani
rani

We built in the Easy Living range and paid 2k deposit for the build. The land deposit will depend on your developer.

Carlisle Homes
Carlisle M.Carlisle Homes

Hi Babi R,

Thank you for your question and for getting in contact with us.

All clients are required to pay a $2000 non refundable deposit when depositing to build with Carlisle Homes.
Once you have gone through the pre-site phase and move to the contract stage you will then be required to pay the remainder of your 5% deposit.

If you have any further questions please feel free to visit one of our many display homes where one of our helpful sales consultants will be able to assist you further.

Kind Regards,
Carlisle Management

Get an answer from our members and Carlisle Homes representatives

Details

CategoryHome Builders
Types of Homes AvailableOne-Storey and Two-Storey
Major Defects Warranty25 years
Knockdown & RebuildYes
Build AreasMelbourne South-East, North, West, and Geelong

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