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Carlisle Homes

Carlisle Homes (page 2 of 19)

4.7 from 5,274 reviews · View Statistics

Reviews

  • Build Stage
  • Customer Service
    4.4 (301)
  • Site Admin
    4.2 (128)
  • Timeliness
    4.3 (153)
  • Structural Integrity
    4.2 (89)
  • Plumbing & Waterproofing
    4.0 (80)
  • Electrical & Lighting
    4.1 (94)
  • Flooring
    4.1 (85)
  • Transparency
    4.1 (225)
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Georgia

Georgia Greater Melbourne (Metropolitan), VIC

  • Verified

Colour Selection Appointment

published

Our colour consultant at Spectra was professional, helpful and Knowledgeable. Her assistance was much appreciated. Our only suggestion would be for Carlisle to consider giving clients the opportunity to have these colour appointments completed over 2 days, especially for bigger size homes or for clients who wish to add upgrades to their home. We felt that some of our decisions were rushed due to time constraints.

Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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april

aprilGreater Melbourne (Metropolitan), VIC

  • Verified

Friendly Service!

published

The service was very informative and friendly. They were extremely patient with my 1000 questions as this was my first build I wanted to understand every single detail. I have a slightly irregular lot - they were extremely accommodating in terms of modifying my preferred floorplan to suit the block, which I really appreciated.

Customer Service
Timeliness
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Sairam

SairamGreater Melbourne (Outer), VIC

  • Verified

Best builder in Melbourne

published

Build was overall very good
Coming to the quality i can say 95% but coming to communication with our site manager is a hassle. Site manger doesn't answer the calls and he doesn’t give you a call back either.

Our experience with site manager is not so good and I would say that they will need to communicate with the clients through the build process and let clients have the updates on regular basis.

Our CLE is very good and final cost is more compared to the initial quote as they didn't offer us fixed site cost which most of the builders do offer and have offered as well

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateFebruary 2021
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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SVP

SVP

  • 2 reviews
  • Verified

Carlisle Colour Selection Process - Overall satisfied

published
Customer Service
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Hasnah

Hasnah

  • 4 reviews
  • 1 like
  • Verified

Colour selection review

published

The colour selection process was smooth. I would like to point out that during the pre-selection process we should be introduced to the available options so that we have an idea of what we can choose.
For the colour selection process, we have looked at spectra online and that gave us an idea of the colour scheme we want. Once our consultant knew what we had in mind, it was smooth sailing. The consultant was very helpful, giving input for colour matching and making sure we have continuity in our colour scheme.

Customer Service
Timeliness
Transparency
Build StagePre-Construction
Construction End DateAugust 2021
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Abhi

AbhiGreater Melbourne (Outer), VIC

  • Verified

Great Experience

published

We were excited and nervous on the day of colour selection but our consultant [Name Removed] was very patient and helpful. A big shout out to our Sales Consultant [Name Removed] who has been amazing so far and has helped us in every possible way.

We recently had our tender appointment and have made lot of changes. Tender presenter [Name Removed] was very easy to work with and with few rounds of review tender was perfect and signed.

Last but not the least, CLE [Name Removed] has been very prompt to answer our queries and was available via call or email.

Fingers cross for SS. Hopefully we will get a good one and have positive experience during construction phase as well.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Preetam S.

Preetam S.Greater Melbourne (Inner), VIC

  • 3 reviews
  • Verified

Great experience for first home buyer

published

I heard a very good reviews about Carlisle in the market and that has turned out to be true so far. As a first home buyer I didn't want my self trapped to contracts which increase when the construction starts. I ma currently in the pre construction stage and it has been a great journey so far.

Customer Service
Transparency
Build StagePre-Construction
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Amandeep

Amandeep Greater Melbourne (Outer), VIC

  • Verified

So far so good until this time

published

Currently in pre-construction phase and just went to colour selection . Experience so far has been great. Both consultants were excellent to deal with. Lot of other steps to do yet and to finalise last step .Can't wait for build to start and hoping for pleasant experience throughout the journey of our house

Customer Service
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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  • Verified

Happy so far with pre-construction stage

published

Good range of selections available on the T-range. Quality of customer service is excellent. Decent amount of inclusions with promotion (double glazed windows, stone benchtop). Information provided was helpful despite some contradicting information by different people. Could be more transparent with pricing to make to make budgeting and choices easier. Some prices were ridiculous so had to go through a third party (electrical).

Customer Service
Transparency
Build StagePre-Construction
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Keshia Gunasekera

Keshia GunasekeraGreater Melbourne (Inner), VIC

  • Verified

House and land package

published

As a first home buyer Carlisle easy living range consultants made the process extremely easy. They made you feel comfortable and took you through each and every step without pushing you. They took the time to explain everything in great detail and felt like they had your best interest at heart. Very personable experience. Buying a home for the first time is such a daunting experience but they make it an enjoyable process. Thank you!

Customer Service
Site Admin
Timeliness
Electrical & Lighting
Flooring
Transparency
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Katherine

Katherine Greater Melbourne (Outer), VIC

  • Verified

Professional and friendly

published

The consultants knew their stuff and provided advice realistic to my budget as a first home buyer/builder. I felt very comfortable making decisions where I didn't feel pressured to buy or add certain elements to my home. I always felt welcomed and informed in all my appointments. For a first home builder who is very indecisive, Easy Living is the perfect option.

Customer Service
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Smiti

Smiti Victoria

  • Verified

Impressive collection and professional attitude

published

Good choices .Good experience with [Name Removed] going with us, through all the project colour details and specs in very methodical and professional manner. Very polite staff.
Some upgrades are much over priced compared to standard market price available.
A few more inclusions though could have made it better in standard package eg main dr handles , toilet lock pins , door bell, mesh doors etc.

Customer Service
Incentivised ReviewNo
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Subo

SuboGreater Melbourne (Metropolitan), VIC

  • Verified

Colour selection was a breeze!

published

I would like to thank [name removed]. for making my colour selection appointment a breeze. She was very friendly. A1 skill of mixing and matching everything without making it a daunting task. She provided me with great advice based on my preference. Very satisfied with the out come. Eagerly looking forward to the build phase.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Nitin

NitinGreater Melbourne (Metropolitan), VIC

  • Verified

Decent experience so far

published
Customer Service
Transparency
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Asim Kumar Pandey

Asim Kumar PandeyGreater Melbourne (Metropolitan), VIC

  • Verified

Color Selection Provincial

published

Color selection is one of the most crucial and hectic steps especially for a new buyer like me  but we had a great catch up with Color Selection consultant .She was very nice and knowledgeable of the matching products and it really helped and guided us in deciding in and out of our new house.At all steps , she suggested what upgrades good to have prior to handover.I am very excited for our new house and can't wait  to see the final product :)

Build StagePre-Construction
2 comments
Carlisle Homes
Carlisle M.Carlisle Homes
Carlisle Homes
Carlisle M.Carlisle Homes
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AZZ

AZZAustralian Capital Territory

  • Verified

A seamless experience; without fear of the unknown popping up in the future!

published

We had a great experience when purchasing a house and land package with Carlisle Homes. They answered all of my questions and were able to walk me through each step so I understood what I was doing. Would highly recommend the team in Clyde! I just finalised my colour appointment & can’t wait for when the building stage starts! Thanks to [name removed] & [name removed] for their guidance and assistance!

Customer Service
Transparency
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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  • Verified

Colour selection appointment was great and helpful

published

The colour selection appointment was good. And the staff at the appointment was very knowledgeable and patient. We appreciated her for the whole day support and relevant tips. I hope that if the consultant had more accurate promotion information and pricing provided at the point of the time, that would be great.

Customer Service
Site Admin
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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aneela adeel

aneela adeelGippsland, VIC

  • Verified

color selection

published

So far the experience has been good, we are in the pre- build stage and have recently completed our color selection, which was made stress free thanks to the consultant.
We have previously build a house with porter Davis, our experience with Carlisle none the less was same.
Now we are eagerly waiting for the building process to start and see our dream coming true!

Customer Service
Site Admin
Timeliness
Structural Integrity
Electrical & Lighting
Flooring
Incentivised ReviewNo
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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bbn

bbnVictoria

  • Verified

Colours went pretty good if not the best

published
Build StagePre-Construction
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San

SanGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 2 likes
  • Verified

Pre-Build Stage - Great Customer Experience

published
Customer Service
Timeliness
Build StagePre-Construction
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Page 2 of 19
See all Carlisle Homes reviews

Questions & Answers

Rose

Roseasked

It has been 6 months since we moved into our house and we still have outstanding issues from the water leak we had in our kitchen. Since the beginning of the year, Carlisle Homes had forgotten about their responsibility to check progress on these issues. We were out of kitchen for over 3 weeks from Nov-Dec 2020 and they didn’t reimbursed the whole meal allowance that was promised. Now the Construction Manager and his Manager is denying the conversation we had about it. Also not getting any updates on what they will do next and when they are planning to fix all other outstanding issues. Can someone please direct me on how to deal with these liars? Is there anyone here with the same experience as we did? Thanks

1 answer
Carlisle Homes
Carlisle M.Carlisle Homes

Hi Rose,

Thank you for your question.

As you are aware our construction team have been working closely with you to get all items addressed at your home. The outstanding items have been organised for this week which you have been made aware of.

In regards to your Kitchen and food allowance items, an amount per day was provided to you by our construction management team which has been reimbursed to your nominated account.

If you have any further concerns please do not hesitate to contact us directly.

Kind Regards,
Carlisle Management

Shahed K.

Shahed K.asked

Hi Carlisle Team
Is it possible to to Rear Flip the Rothwell 29 ?

1 answer
Carlisle Homes
Carlisle M.Carlisle Homes

Hi Shahed K,

Thank you for reaching out to us and for your question.

Unfortunately we are not able to flip the rear only of the Rothwell 29 as the rooms wouldn't be align.

If you have any further questions please do not hesitate to contact us again.

Kind Regards,
Carlisle Management

Sam

Samasked

Hi,
What happens when you pay the $2000 deposit and then Carlisle decide they cannot build upon that block of land? If they’re pulling out of the contract surely it’s illegal to keep the $2000.

No answers
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Details

CategoryHome Builders
Types of Homes AvailableOne-Storey and Two-Storey
Major Defects Warranty25 years
Knockdown & RebuildYes
Build AreasMelbourne South-East, North, West, and Geelong

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