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Carlisle Homes

Carlisle Homes (page 2 of 10)

4.7 from 5,069 reviews · View Statistics

Reviews

  • Build Stage
  • Customer Service
    4.6 (172)
  • Site Admin
    4.5 (146)
  • Timeliness
    4.6 (141)
  • Structural Integrity
    4.6 (81)
  • Plumbing & Waterproofing
    4.5 (51)
  • Electrical & Lighting
    4.4 (52)
  • Flooring
    4.6 (48)
  • Transparency
    4.4 (142)
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Thomas S.

Thomas S.Victoria

  • Verified customer

Refusing Independent Inspector Against Legal Rights

published
  • Thumbnail
  • Thumbnail
Customer Service
Site Admin
Timeliness
Transparency
Incentivised ReviewNo
Build StageMid-Construction
2 comments
Carlisle Homes
Carlisle M.Carlisle Homes
Thomas S.
Thomas S.
Paresh Parmar

Paresh ParmarGreater Melbourne (Metropolitan), VIC

Finally Fantastic Journey has begun- awesome service

published
Customer Service
Site Admin
Transparency
Incentivised ReviewNo
Build StageMid-Construction
Construction End DateDecember 2020
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
Syed Ahmad

Syed AhmadGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like
  • Verified customer

Sneaky builders

published
Customer Service
Timeliness
Transparency
Incentivised ReviewNo
Build StageMid-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Uma Murugappan

Uma MurugappanGreater Melbourne (Metropolitan), VIC

  • Verified customer

Great folks!! Quality at its best!

published
Customer Service
Site Admin
Transparency
Build StageMid-Construction
Construction End DateJanuary 2021
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

  • Verified customer

Wished I had not gone with this Builder

published

They have basically taken advantage over this whole COVID pandemic by not allowing private inspectors to do their job. Even now that the restrictions are starting to ease and more people have been allowed to go back to worksites, they still would not allow private inspections. They are totally going against my right to have someone representing me do the inspections. If you really think your quality is good, what are you so afraid of then? It is not helpful that the CLE has been totally useless during this whole debacle. If I could rate a no star for Carlisle I would!

Customer Service
Site Admin
Timeliness
Transparency
Incentivised ReviewNo
Build StageMid-Construction
2 comments
Carlisle Homes
Carlisle M.Carlisle Homes
Downtown
Downtown
Rachelle.D.

Rachelle.D.Greater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 6 likes
  • Verified customer

Proceed with caution! - independent women especially!

published

If you are considering going through the building process as a single and independent women, strongly reconsider choosing Carlisle Homes and look elsewhere. You will be patronized, bullied, and spoken down to constantly by supervisors and construction managers thinking they can bully you in to agreeing with them or accepting faulty items.
When you ask for doors to be replaced because they were exposed to significant water before they were sealed yet this is too much to ask, its a red flag. Then when you disagree with a conclusion on an issue to be told "you should have chosen a different builder" (and yes that is a quote), there is clearly no value for customers.

Customer Service
Site Admin
Transparency
Incentivised ReviewNo
Build StageMid-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
Geoffrey

GeoffreyGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Exciting times Ahead!

published

My wife and I were very delighted with the guidance provided by our Client Liaison Executive, [name removed]. She has been very helpful, informative and quickly addresses all our concerns promptly. As a first home buyer, we are new on this process and had so many questions, but we felt everything has been answered accordingly. So far we have had a very smooth experience throughout the process of building our first home. We are confident that Carlisle Homes will exceed our expectations towards the construction of our house. Our build starts tomorrow! Exciting times ahead!

Customer Service
Timeliness
Transparency
Build StageMid-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

  • Verified customer

Excellent Service!

published
Customer Service
Site Admin
Transparency
Incentivised ReviewNo
Build StageMid-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
  • Verified customer

Colour Browse Great Experience

published
Customer Service
Incentivised ReviewNo
Build StageMid-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Sahib S.

Sahib S.Greater Melbourne (Outer), VIC

  • Verified customer

Amazing customer service at woodlea estate

published

It was an amazing Customer service at woodlea estate by [Name Removed] He helped us a lot And he told us everything we gonna get in building our new home n there is no hidden cost it was all very well explained and we love the Maison 33 display home and very fist day we decided to build with Carlisle homes.
Highly recommended.....
thanks
Sahib singh

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StageMid-Construction
Construction End DateJanuary 2021
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

Den

DenMelbourne

  • 2 reviews
  • Verified customer

The best of the best!!

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StageMid-Construction
Construction End DateOctober 2020
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

Ravindi P.

Ravindi P.Greater Melbourne (Outer), VIC

  • Verified customer

Excellent Servive!

published

The colour appointment was fantastic, the sales assistant helped us with everything. Once we told her the look that we were going after, she gave us plenty of options she thought we would like. She showed us so much variety, and ensured we were comfortable with our decisions. Our sales assistant was very patient with us and extremely encouraging.

Customer Service
Timeliness
Transparency
Build StageMid-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

Kanwar B.

Kanwar B.Greater Melbourne (Outer), VIC

  • Verified customer

Beware. Avoid. Not Better Than any other builder out there.

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Incentivised ReviewNo
Build StageMid-Construction
2 comments
Carlisle Homes
Carlisle M.Carlisle Homes
Kanwar B.
Kanwar B.

In the same time that you spend on copy pasting a saved reply, you could have actually discussed the issues....!!!

AJGres

AJGresGreater Melbourne (Outer), VIC

  • Verified customer

Great !!

published

All personnel were very helpful with the process and very patient with our several variations. Great selection of products to choose from. We went well over initial budget but that’s only because of our many upgrades. If I was to build again would def be with Carlisle. We are very happy and can’t wait to move into our beautiful home.

Customer Service
Site Admin
Transparency
Build StageMid-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

  • Verified customer

Great Customer Service

published

Our experience with Carlisle homes design consultant and electrical consultant has been great. Carlisle homes service consultants are very professional and knowledgeable, helped us through our colour selection and electrical, making our home building journey smooth and exciting. Highly recommended. We are really happy with the overall experience since day one

Build StageMid-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

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  • Verified customer

Very satisfied & highly recommend

published

This is our first time building with Carlisle and we highly recommend others to build with Carlisle Homes. They have great floorplans and all the products that they use are of great quality. They also have a wide range to suit different preferences. The initial stages like the colour selection were very intriguing but all our questions were answered promptly and accurately by the professional staff. So far, nothing has been delayed and they have been on time for every part of the process, staying true to their word.

Customer Service
Timeliness
Build StageMid-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

Nurul

NurulGreater Melbourne (Metropolitan), VIC

  • Verified customer

Excellent Service!!

published

Very impressive service from Carlisle Home Team. Special Thanks to sale consultant [Name Removed], site supervisor [Name Removed] ,CLE [Name Removed] and [Name Removed] for their excellent service. So far I have good customer service experience.Whole build process was very smooth. Final cost of the construction was very competitive compare.

Customer Service
Site Admin
Timeliness
Build StageMid-Construction
Construction End DateJuly 2020
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

Tarun

TarunGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Horrendous Experience and terrible customer service for Affinity range house

published
Customer Service
Site Admin
Electrical & Lighting
Transparency
Build StageMid-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

Highview 30

Highview 30

  • 3 reviews
  • Verified customer

Keep up the good work!!

published

Carlisle builders doing my new home. It’s now half done. Very quick and reliable builders. Well done Carlisle home. Highly recommended. I hope to recommend Carlisle home for my friends for their future buildings.

They are doing their job as soon as they can. No delays. And the supervisor Jack is doing a great job. Thanks everyone in Carlisle family!!

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StageMid-Construction
Construction End DateSeptember 2020
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

  • Verified customer

Great experience so far

published

We've completed fixing stage and had a great experience so far. Found exceptional service at Sales with [name removed] colour selection with [name removed] and our building supervisor [name removed] - knowledge, transparency and communication has been great. Our house build has gone up quickly. Our building supervisor provides us with weekly updates of our build and professionally addresses anything raised by our building inspector. We had slight price differences at tender stage which was disappointing and for appliances that we didn't want- it felt like we were not credited back the full amount. Overall we're very happy that we chose Carlisle Homes.

Build StageMid-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

Page 2 of 10
See all Carlisle Homes reviews

Questions & Answers

TAG

TAGasked

HI, May I know whether you would do knock down and rebuild in Surrey Hills, Victoria ?

Thanks.

1 answer
Carlisle Homes
Carlisle M.Carlisle Homes

Hi TAG,

Thank you for your question.

Carlisle Homes has just recently changed its Knock Down Re-build areas, and Surrey Hills is now a suburb that we will be building in.

If you would like any further information on our Knock Down Re-build process please visit one of our display homes, or alternatively please contact us on 8561 4777 where we can direct you enquiry.

Kind Regards,
Carlisle Management

Johnson

Johnsonasked

Hi,

I would just like to ask if you build on a sloping block?
Ours has a fall of 2.0m.

4 answers
Hassan
Hassan

It was flat.

Dean
Dean

Hi my land is flat, my friend built on a 300mm slope, the only thing I can Suggest is wait at least a month after the slab is poured before building, for it to settle.

Matt M.
Matt M.

For us had 800 mm slope.

Babi R.

Babi R.asked

How much need deposit for house and package?

2 answers
rani
rani

We built in the Easy Living range and paid 2k deposit for the build. The land deposit will depend on your developer.

Carlisle Homes
Carlisle M.Carlisle Homes

Hi Babi R,

Thank you for your question and for getting in contact with us.

All clients are required to pay a $2000 non refundable deposit when depositing to build with Carlisle Homes.
Once you have gone through the pre-site phase and move to the contract stage you will then be required to pay the remainder of your 5% deposit.

If you have any further questions please feel free to visit one of our many display homes where one of our helpful sales consultants will be able to assist you further.

Kind Regards,
Carlisle Management

Get an answer from our members and Carlisle Homes representatives

Details

CategoryHome Builders
Types of Homes AvailableOne-Storey and Two-Storey
Major Defects Warranty25 years
Knockdown & RebuildYes
Build AreasMelbourne South-East, North, West, and Geelong

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