??!
1 photo
Carlisle Homes

Carlisle Homes (page 2 of 8)

4.7 from 5,069 reviews · View Statistics

Reviews

  • Build Stage
  • Customer Service
    1.4 (69)
  • Site Admin
    1.7 (56)
  • Timeliness
    2.1 (52)
  • Structural Integrity
    1.9 (44)
  • Plumbing & Waterproofing
    1.8 (44)
  • Electrical & Lighting
    2.1 (45)
  • Flooring
    2.1 (43)
  • Transparency
    1.1 (64)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
HJY v.

HJY v.

  • 2 reviews
  • 2 likes
  • Verified customer

13 Year Young builder with no insight of building

published

Well i don't know where to start i did not wont to write this review but i thought to myself why shouldn't i. My advice to people who are building chose A company wisely if i could give this company and its doggy stuff -10 i would have. Love to have a chat with there CEO who maybe as bad as their hired CLE and SS. Still waiting for my things to be fixed and my house is beyond their display upgrades and the amount of stuff has been made i am surprised SS is bunch of liars. Anyways i make sure i will take them to court . Carlisle homes cannot build homes they only know how to build doggy homes.
*Advice to people do not bulid with this doggy bulider

Customer Service
Site Admin
See all answers
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
Shilpa P.

Shilpa P.Greater Melbourne (Outer), VIC

  • Verified customer

Misleading Product Review Rating - 4.7 Star Review. Disappointed and Lesson Learned

published
Customer Service
Site Admin
See all answers
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
iiioooiii

iiioooiiiGreater Melbourne (Inner), VIC

  • Verified customer

Bullying started once you have signed the documents

published
Customer Service
Transparency
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

Home Builders

Find out how Carlisle Homes compares to other Home Builders

Know better, choose better.

Compare all
  • Verified customer

Wished I had not gone with this Builder

published

They have basically taken advantage over this whole COVID pandemic by not allowing private inspectors to do their job. Even now that the restrictions are starting to ease and more people have been allowed to go back to worksites, they still would not allow private inspections. They are totally going against my right to have someone representing me do the inspections. If you really think your quality is good, what are you so afraid of then? It is not helpful that the CLE has been totally useless during this whole debacle. If I could rate a no star for Carlisle I would!

Customer Service
Site Admin
See all answers
2 comments
Carlisle Homes
Carlisle M.Carlisle Homes
Downtown
Downtown
Kash

KashGreater Melbourne (Outer), VIC

  • 2 reviews
  • 3 likes
  • Verified customer

Beware Of Carlilsle Homes!! Exploiting during pandemic

published

We had terrible experience with CH. After paying deposit they talking contract terms & conditions to be met by customers and the same is not applicable to them. They forcing us to move to next stage, when we did not agree just cancelled job without any refund. We are dealing through DBDRV (Domestic Building Dispute Resolution Victoria) if any others in same boat where Carlisle Homes are unreasonable during Covid-19 pandemic I would suggest please approach DBDRV. Customer service is just terrible

Customer Service
Timeliness
See all answers
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
  • Verified customer

Started great, slowly fell apart... Unreasonable, dishonest, unlawful... Buyer beware!

published
Customer Service
Transparency
See all answers
2 comments
Carlisle Homes
Carlisle M.Carlisle Homes
Scott B.
Scott B.
Rachelle.D.

Rachelle.D.Greater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 6 likes
  • Verified customer

Proceed with caution! - independent women especially!

published

If you are considering going through the building process as a single and independent women, strongly reconsider choosing Carlisle Homes and look elsewhere. You will be patronized, bullied, and spoken down to constantly by supervisors and construction managers thinking they can bully you in to agreeing with them or accepting faulty items.
When you ask for doors to be replaced because they were exposed to significant water before they were sealed yet this is too much to ask, its a red flag. Then when you disagree with a conclusion on an issue to be told "you should have chosen a different builder" (and yes that is a quote), there is clearly no value for customers.

Customer Service
Site Admin
See all answers
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
sidsh

sidshGreater Melbourne (Metropolitan), VIC

  • Verified customer

Extremely stressful build process and lack of due diligence by Carlisle homes. Lots of hidden costs and charges!!!

published
Customer Service
Site Admin
See all answers
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

CricketRap

CricketRapGreater Melbourne (Inner), VIC

  • Verified customer

Month after handover and still waiting for appliances

published
  • Thumbnail
  • Thumbnail
Customer Service
Site Admin
See all answers
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
Home Builders

Find out how Carlisle Homes compares to other Home Builders

Know better, choose better.

Compare all
Kanwar B.

Kanwar B.Greater Melbourne (Outer), VIC

  • Verified customer

Beware. Avoid. Not Better Than any other builder out there.

published
Customer Service
Site Admin
See all answers
2 comments
Carlisle Homes
Carlisle M.Carlisle Homes
Kanwar B.
Kanwar B.

In the same time that you spend on copy pasting a saved reply, you could have actually discussed the issues....!!!

  • Verified customer

False Commitments just to secure 2000$ deposit! Fraud!

published

Complete False commitments and false statements just to Secure deposit 2000$. Once after it's paid, you will get different version of statements from CLE and screw your dream home. They shouldn't tell all false n wrong things just to get 2000$. I hope issue resolution team can involve and get the refund back and spoiled my 1 month time due to their false promises. Never recommend any friends at this stage and know couple of other people where got fooled by taking 2000$ and introducing all problems later and not refunding it with their false commitments. Building Ombudsmen should block all misleading advertisements just to secure deposit.

Customer Service
Site Admin
See all answers
2 comments
Carlisle Homes
Carlisle M.Carlisle Homes
Mahesh
Mahesh
Raf

RafGreater Melbourne (Outer), VIC

  • 3 reviews
  • 2 likes
  • Verified customer

Waste of time

published
  • Thumbnail
Customer Service
Site Admin
See all answers
2 comments
Carlisle Homes
Carlisle M.Carlisle Homes
Raf
Raf
Matthewson A.

Matthewson A.Greater Melbourne (Outer), VIC

  • Verified customer

BEWARE OF CARLISLE HOMES

published
Customer Service
Site Admin
See all answers
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
ssd

ssdGreater Melbourne (Outer), VIC

  • 4 reviews
  • 3 likes
  • Verified customer

Dodgy warranty commitment during sales

published
  • Thumbnail
Customer Service
Site Admin
See all answers
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
  • Verified customer

Horrible Customer Service + Bad Quality Home

published
Customer Service
Site Admin
See all answers
2 comments
Carlisle Homes
Carlisle M.Carlisle Homes
NJL
NJL
Home Builders

Find out how Carlisle Homes compares to other Home Builders

Know better, choose better.

Compare all
ps

ps

  • 9 reviews
  • 3 likes
  • Verified customer

I wish no one have the terrible experience that i had

published
Customer Service
Site Admin
See all answers
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
  • Verified customer

Terrible customer service. Garage wall not built as per contract.

published
Customer Service
Site Admin
See all answers
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
sathish

sathish

  • 2 reviews
  • 2 likes
  • Verified customer

A stressful and painful experience, they ruined our dream and home!!!

published
Customer Service
Transparency
See all answers
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
Sachin

SachinGreater Melbourne (Outer), VIC

  • Verified customer

Worst experience

published
Customer Service
Site Admin
See all answers
3 comments
Carlisle Homes
Carlisle M.Carlisle Homes
Sachin
Sachin
Sachin
Sachin
Shakeeb Khan

Shakeeb KhanGreater Melbourne (Inner), VIC

  • Verified customer

Color Appointment & Carlisle Homes - Worst Experience

published
Customer Service
Timeliness
See all answers
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

Page 2 of 8
See all Carlisle Homes reviews

Questions & Answers

TAG

TAGasked

HI, May I know whether you would do knock down and rebuild in Surrey Hills, Victoria ?

Thanks.

1 answer
Carlisle Homes
Carlisle M.Carlisle Homes

Hi TAG,

Thank you for your question.

Carlisle Homes has just recently changed its Knock Down Re-build areas, and Surrey Hills is now a suburb that we will be building in.

If you would like any further information on our Knock Down Re-build process please visit one of our display homes, or alternatively please contact us on 8561 4777 where we can direct you enquiry.

Kind Regards,
Carlisle Management

Johnson

Johnsonasked

Hi,

I would just like to ask if you build on a sloping block?
Ours has a fall of 2.0m.

4 answers
Hassan
Hassan

It was flat.

Dean
Dean

Hi my land is flat, my friend built on a 300mm slope, the only thing I can Suggest is wait at least a month after the slab is poured before building, for it to settle.

Matt M.
Matt M.

For us had 800 mm slope.

Babi R.

Babi R.asked

How much need deposit for house and package?

2 answers
rani
rani

We built in the Easy Living range and paid 2k deposit for the build. The land deposit will depend on your developer.

Carlisle Homes
Carlisle M.Carlisle Homes

Hi Babi R,

Thank you for your question and for getting in contact with us.

All clients are required to pay a $2000 non refundable deposit when depositing to build with Carlisle Homes.
Once you have gone through the pre-site phase and move to the contract stage you will then be required to pay the remainder of your 5% deposit.

If you have any further questions please feel free to visit one of our many display homes where one of our helpful sales consultants will be able to assist you further.

Kind Regards,
Carlisle Management

Get an answer from our members and Carlisle Homes representatives

Details

CategoryHome Builders
Types of Homes AvailableOne-Storey and Two-Storey
Major Defects Warranty25 years
Knockdown & RebuildYes
Build AreasMelbourne South-East, North, West, and Geelong

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.