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Carlisle Homes

Carlisle Homes (page 2 of 206)

4.7 from 5,039 reviews · View Statistics

Reviews

  • Build Stage
  • Customer Service
    5.0 (2,136)
  • Site Admin
    4.8 (881)
  • Timeliness
    4.8 (1,108)
  • Structural Integrity
    4.8 (561)
  • Plumbing & Waterproofing
    4.7 (478)
  • Electrical & Lighting
    4.8 (565)
  • Flooring
    4.8 (543)
  • Transparency
    4.8 (1,733)
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David T.

David T.Greater Melbourne (Inner), VIC

  • Verified customer

These guys have been fantastic so far...

published

Haven't started the build yet, but they have been great so far. Excellent inclusions and very friendly staff. Also some great designs for smaller blocks that let you feel like you can have a decent sized home. As far as price, we are still well under out budget even after upgrading a few things, so it seems like they are very competitively priced.

Customer Service
Transparency
Build StagePre-Construction

The reviewer stated that an incentive was offered for this review

Eliza

ElizaGreater Melbourne (Outer), VIC

  • Verified customer

Will be choosing Carlisle for every build!

published

As we were initially going to go with another company, we are beyond thankful that we stepped into Carlisle at Eliston Estate to browse and that we got to meet [Name Removed]! Being first home builders, this process is very confusing but [Name Removed] made the experience so easy and fun and made us feel so confident with our choices and so confident with Carlisle as a builder. I couldn’t recommend [Name Removed] or the Carlisle team at Eliston enough! We will definitely be choosing Carlisle again if we build in the future and we cannot wait for the rest of the building process to begin!

Customer Service
Site Admin
Timeliness
Transparency
Build StagePre-Construction
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The reviewer stated that an incentive was offered for this review

  • Verified customer

Smooth Sale

published

I'd like to thank my sales agents who helped me through the contract signing and color appointment for my new home. They made the whole process very smooth, simple and provided great service and support.
I hope that my journey with Carlisle is as smooth during the build to handover and after.

Build StagePre-Construction

The reviewer stated that an incentive was offered for this review

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James.D

James.DGreater Melbourne (Outer), VIC

  • Verified customer

The perfect experience for colour selection appointment

published

The consultant is very experience, she will review all your pick up drawings before the appointment. On the day of the appointment, she will point out all important point for your house design and ask you to double check it.
Then during the pick up period, it is very organised, start from the flooring, then to the wall, final to the amenity. And also, she will ask you preference and give your suggestion. This is the reason my colour selection appointment only take half day to finish.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePre-Construction
Construction End DateNovember 2021
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The reviewer stated that an incentive was offered for this review

shiju j.

shiju j.Greater Melbourne (Outer), VIC

  • Verified customer

Awesome builder, awesome consultant

published

Great colour selection appointment.. the consultant was patient, knowledgeable and helpful...really helped us in making so many wonderful choices. The builder is very organised in their proceedings. Their package already had so many quality inclusion which helped us is saving lots of money. It has been an amazing pleasure so far with Carlisle Homes

Customer Service
Site Admin
Timeliness
Transparency
Incentivised ReviewNo
Build StagePre-Construction
Construction End DateOctober 2021
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Prem

PremHobart, TAS

  • Verified customer

Thank you - Can't wait for our Build to start

published

Thanks to [Name Removed] and [Name Removed] for providing great customer service so far. Was absolute pleasure dealing with them. Thank you for your time, efforts, guidance. We could finalize everything within a week which was incredible. Without your support, this wouldnt have been possible. Can't wait for our build to start.

Customer Service
Build StagePre-Construction

The reviewer stated that an incentive was offered for this review

Ajish J.

Ajish J.Greater Melbourne (Outer), VIC

  • Verified customer

Fast, reliable and friendly

published

[Name Removed] and [Name Removed] has made the pre construction as smooth as possible. The team were extremely accommodating and answered all questions promptly and professionally. They went above and beyond to ensure we got the best package and inclusions.
We had an amazing service from [Name Removed] for colour selection, she was very informative, helpful and friendly.

Customer Service
Site Admin
Transparency
Incentivised ReviewNo
Build StagePre-Construction
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Tameika

TameikaCentral Highlands and Goldfields, VIC

  • 2 reviews
  • 1 like
  • Verified customer

Colour selections

published

Thank you to [Name Removed] for taking the time to listen to what look I was trying to achieve during my Colour selection as well as being knowledgeable in how I can achieve the look I was after staying within my options mostly. Mum and I enjoyed working with you and can’t wait to see it all come together

Customer Service
Timeliness
Electrical & Lighting
Flooring
Transparency
Build StagePre-Construction
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The reviewer stated that an incentive was offered for this review

Adityavijendra

AdityavijendraGreater Melbourne (Inner), VIC

  • Verified customer

Perfect Color selection process

published

The color selection process was perfect it went super good and didn’t take much time as we were expecting it would take. Thanks to Carlaile homes team for the expert guidance on selecting the right colour and patterns and upgrades for our first home. Extremely happy with the entire selection process.

Transparency
Build StagePre-Construction

The reviewer stated that an incentive was offered for this review

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  • Verified customer

Went so well

published

[Name Removed] was so good during our colour selection, she has guided us so well that made it easy for us to choose very good colours. The products that comes in our package is really good and we didn't have to upgrade many things...looking forward to see the actual outcome...thanks a lot [Name Removed]

Customer Service
Build StagePre-Construction
Construction End DateSeptember 2021

The reviewer stated that an incentive was offered for this review

  • Verified customer

Amazing and easy experience!

published
Customer Service
Build StagePre-Construction

The reviewer stated that an incentive was offered for this review

Han and Dat

Han and DatGreater Melbourne (Outer), VIC

  • Verified customer

SOLD to Friendly, supportive and professional service!!!

published
Customer Service
Transparency
Build StagePre-Construction

The reviewer stated that an incentive was offered for this review

  • Verified customer

Happy Customer

published

We did a knock down and rebuild with Carlisle Homes.
Our sales consultant was fantastic. Thank you.
Our colour consultant was great, very professional and knowledgeable throughout the selection process. She was informative which made our experience enjoyable.
Our client liaison is very professional. Quick response to help us with any questions and always kept us updated on the building progress.
Our site manager is very attentive. Provide us with updates on the site progress and always happy to answer queries.
We are very happy with the progress thus far.

Customer Service
Site Admin
Timeliness
Build StageMid-Construction
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The reviewer stated that an incentive was offered for this review

Jessy

Jessy Greater Melbourne (Metropolitan), VIC

  • Verified customer

Weekly update on building progress and prompt response from CLE

published

We are in the middle of the building process and we have been updated weekly with the progress. We are well informed by either our site supervisor or customer liaison executive with any issues or updates.

The frame was built very nicely and professionally with compliments from our neighbour who is a carpentry instructor. The site supervisor walked us through the site and answered our questions patiently after the frame was completed. We are very happy with the efficiency and organization of the building process up to now. Well done!

Customer Service
Site Admin
Timeliness
Structural Integrity
Build StageMid-Construction
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The reviewer stated that an incentive was offered for this review

Nilmini

NilminiVictoria

  • Verified customer

The best supportive staff and wonderful experience

published

Building for the first time and my first home. Carlisle sales support team (Aintree Easy Living house range team) has taken me on a journey and they have not disappointed me at all. The sales support team guided me through the entire process from the time of my initial inquiry until signing the contract. Sometimes the team went out of the way to answer my questions is very helpful and valuable. It was really good to hear their suggestions which were practical and the right combinations. Special thanks to [Name Removed] for my helping me with my dream come true and [Name Removed] to help with my colour selection process and signing the contract.

Customer Service
Timeliness
Transparency
Build StagePre-Construction
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1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

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Ronnie

RonnieGreater Melbourne (Outer), VIC

  • Verified customer

Quality service delivered

published

Carlisle Homes has been very well organized since the day I decided to build my house with them.
Our colour selection at spectra was satisfactory as the design consultant was very helpful. I have not had any issues yet. Everything is moving the way we have been promised by the Carlisle staff.

Customer Service
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

  • Verified customer

Excellent Staff

published

The sales and colour appointment staff at the Carlisle Homes office in Wollert were excellent. Working with them to build my first home was a seamless and stress free experience. They both went above and beyond to ensure I was happy with the plan. Highly recommend to anyone who wants an effortless experience in building a home.

Customer Service
Build StagePre-Construction
Construction End DateMay 2021
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

Glenn

GlennGreater Melbourne (Metropolitan), VIC

  • Verified customer

Amazing Start!

published

Very professional, knowledgeable and accommodating staff. Carefree feeling once you talk to these amazing people. From the floor plan suggestions, home design and their inclusions and as well as the pros and cons of each design with regards to its locations. I am very satisfied with this builder and with the wonderful poeple who made our first home buying experience an extraordinary one! Keep it up.

Customer Service
Site Admin
Transparency
Build StagePre-Construction
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1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

CeeJay

CeeJayGreater Melbourne (Outer), VIC

  • Verified customer

First home build-made easy!

published

Carlisle is making our first home build journey easy and straightforward. The Staff are very knowledgeable and offered excellent support and guidance through our sales and contract process. We are looking forward to finally have our first home made by a quality builder with superb customer service. - Jay Cee - Cee Jay

Customer Service
Timeliness
Transparency
Build StagePre-Construction
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1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

Nadeeka Sampath

Nadeeka SampathGreater Melbourne (Inner), VIC

  • Verified customer

Great Professional Service !!! World of choices !!

published

Building our second home with Carlisle, We are in pre- construction phase. Had out color selection with Carlisle Spectra centre in Mulgrfave. We had amazing experience with lots of choices & suggestions & advices from color design consultant making your journey lot more easier. Support team made us so relaxed & offered morning tea & lunch.

Customer Service
Timeliness
Structural Integrity
Electrical & Lighting
Flooring
Transparency
Incentivised ReviewNo
Build StagePre-Construction
Construction End DateOctober 2021
See all answers
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
Page 2 of 206
See all Carlisle Homes reviews

Questions & Answers

TAG

TAGasked

HI, May I know whether you would do knock down and rebuild in Surrey Hills, Victoria ?

Thanks.

1 answer
Carlisle Homes
Carlisle M.Carlisle Homes

Hi TAG,

Thank you for your question.

Carlisle Homes has just recently changed its Knock Down Re-build areas, and Surrey Hills is now a suburb that we will be building in.

If you would like any further information on our Knock Down Re-build process please visit one of our display homes, or alternatively please contact us on 8561 4777 where we can direct you enquiry.

Kind Regards,
Carlisle Management

Johnson

Johnsonasked

Hi,

I would just like to ask if you build on a sloping block?
Ours has a fall of 2.0m.

4 answers
Hassan
Hassan

It was flat.

Dean
Dean

Hi my land is flat, my friend built on a 300mm slope, the only thing I can Suggest is wait at least a month after the slab is poured before building, for it to settle.

Matt M.
Matt M.

For us had 800 mm slope.

Babi R.

Babi R.asked

How much need deposit for house and package?

2 answers
rani
rani

We built in the Easy Living range and paid 2k deposit for the build. The land deposit will depend on your developer.

Carlisle Homes
Carlisle M.Carlisle Homes

Hi Babi R,

Thank you for your question and for getting in contact with us.

All clients are required to pay a $2000 non refundable deposit when depositing to build with Carlisle Homes.
Once you have gone through the pre-site phase and move to the contract stage you will then be required to pay the remainder of your 5% deposit.

If you have any further questions please feel free to visit one of our many display homes where one of our helpful sales consultants will be able to assist you further.

Kind Regards,
Carlisle Management

Get an answer from our members and Carlisle Homes representatives

Details

CategoryHome Builders
Types of Homes AvailableOne-Storey and Two-Storey
Major Defects Warranty25 years
Knockdown & RebuildYes
Build AreasMelbourne South-East, North, West, and Geelong

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