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Carlisle Homes

Carlisle Homes (page 3 of 40)

4.7 from 5,558 reviews · View Statistics
Listing monitored by Carlisle Homes

Reviews

  • Build Stage
  • Customer Service
    4.5 (823)
  • Site Admin
    4.3 (723)
  • Timeliness
    4.5 (729)
  • Structural Integrity
    4.4 (592)
  • Plumbing & Waterproofing
    4.2 (555)
  • Electrical & Lighting
    4.4 (573)
  • Flooring
    4.3 (566)
  • Transparency
    4.3 (684)
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William
WilliamGreater Melbourne (Outer), VIC
  • 2 reviews
  • 3 likes
  • Verified

Zero help after handover

published

Carlisle were very friendly during the sales process and construction phase.

Afterwards, the warranty team has been of no help with remedying a leaking pipe or providing a basic warranty document for the ducted heating system they installed.

In fact, they actively lied and said I did not maintain my sink and I was to blame for the leak!

The reviews here are positive because Carlisle rewards people who give them.

I would not recommend anyone build with Carlisle for this reason.

Carlisle Homes
Carlisle M.Carlisle Homes
William
William

Again blaming the customer classic Carlisle style

William
William

Also our home is under 3 years old

  • Verified

Construction Feedback

published

Building a house is not easy task, as you have to deal with lot of different people and trades. The onsite supervisor got my house rating 9/10. Communication between onsite supervisor and Myself have never been an issue and got things fixed in time as promised as well.
Thank you Carlisle

Carlisle Homes
Carlisle M.Carlisle Homes

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Tom
TomGreater Melbourne (Metropolitan), VIC
  • Verified

Happy with Carlisle home

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First time home building, Very professional team. happy with Carlisle homes, Opportunities to visit spectra before colour selection. CLE always responded soon for emails.specially our site supervisor was very helpful. All our concerns and queries been answered. We will build with Carlisle homes again in future. Thank you Carlisle homes.

Carlisle Homes
Carlisle M.Carlisle Homes
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A Shah
A ShahGreater Melbourne (Metropolitan), VIC
  • Verified

Great journey to build our home!

published

We have had a good experience building with Carlisle. The team at Carlisle are professional, helpful and committed.
We had a few challenges over the time but our Sales consultant, CLE and SS have worked with us throughout this to resolve the issues. The color consultant was amazing, she genuinely wanted to make the selection process perfect for us.
We are hoping the same experience continues through the balance of our build.
Thank you team for your help. We are glad to have built our house with Carlisle.

Carlisle Homes
Carlisle M.Carlisle Homes
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  • Verified

Could have been Perfect, but..

published
Carlisle Homes
Carlisle M.Carlisle Homes

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Harsha S.
Harsha S.Greater Melbourne (Outer), VIC
  • Verified

Fantastic experience from the beginning to the end.

published
John H.
John H.Greater Melbourne (Outer), VIC
  • Verified

Would build with Carlisle Again!

published

From the planning stage all the way through to the warranty period, we were kept well informed by all staff. As we progressed with the build, Covid was not kind to us and neither was the weather. Rain delays were annoying but our building supervisor kept us in the loop as to where the build was at and the stages that had been completed. Although we were unable to do on site inspections until the very end, when there was a problem it was quickly acknowledged and rectified with a minimum of fuss. Good communication is the key to every build and Carlisle Homes certainly did that very well. If we were to build again we would certainly have Carlisle Homes in the mix.

Carlisle Homes
Carlisle M.Carlisle Homes
gurwinder
gurwinderendeavour hills
  • Verified

Build Twice - Quality and Customer service is great

published

Build twice with carlisle due to their designs and quality and we did have some issues but atleast they listen and try to fix it. Thats the main thing. I have no experience with other builders but in our friends circle, when i hear their stories about building i think Carlisle is much better option. Things are very fast and reliable. I can not complain as complaints were attended. There were people who mucked things up but there were poeple who fixed them too.

Carlisle Homes
Carlisle M.Carlisle Homes
gurwinder
gurwinder

I will look forward to it :) Thanks

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Joice
JoiceSouthwest, VIC
  • Verified

Highly recommended

published

We had a wonderful building journey with Carlisle Homes. The staff were excellent in assisting us throughout our build. We never had any issues with this build and the transition was very smooth. Surely, Carlisle Home's quality of materials is still one of the best in the business. Best builder! 5 star

Carlisle Homes
Carlisle M.Carlisle Homes
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Jay
JaySouthwest, VIC
  • Verified

Very satisfied Client

published

We had a very good experience with our build with Carlisle. Our CLE and Site Supervisor were very approachable. They provided us all the support I needed during building period. We are very satisfied with Carlisle's build quality. Highly recommended ! Surely, will build another 5 star quality home with Carlisle in the future.

Carlisle Homes
Carlisle M.Carlisle Homes
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Ashmita
AshmitaVictoria
  • Verified

Good experience, Would recommend Carlisle to anyone looking to build their dream home

published
  • Verified

Wonderful service

published

I have a wonderful experience building with Carlisle. I felt that I have been guided all the way from the beginning till the end of build. I have been very impressed with the service and staff, especially site supervisor ([Name Removed]) does excellent job. I have highly recommend Carlisle homes.

Carlisle Homes
Carlisle M.Carlisle Homes
Abir
AbirGreater Melbourne (Outer), VIC
  • Verified

Happy with our build

published
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Carlisle Homes
Carlisle M.Carlisle Homes
Charlene M.
Charlene M.Greater Melbourne (Inner), VIC
  • Verified

Great experience, utmost care taken with our home

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mark
mark
  • 3 reviews
  • Verified

All is good Except the refrigerated ducted heating and cooling that has been installed and this is a major issue!

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  • Verified

Very Professional

published

Very smooth process of building/construction. Slight hiccup due to Covid restriction and confusion at colour selection. I was penalised 275 dollars for change of mind in colour selection even before signing the contract. I was taken aback by this and got disappointed for this trivial change. I hope Carisle will will rectify this policy.

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Arani A.
Arani A.
  • 2 reviews
  • Verified

Our journey of building with Carlisle Homes

published

We recently had handover and are so overwhelmed and excited ! Overall the house looks beautiful. Our site supervisor [Name Removed] was excellent at answering calls or giving a call back if he was unable to answer. We talked with him almost every week regarding the build progress and he was happy to address our concerns and explain to us any issues picked by the private inspector. Our CLE [Name Removed] was wonderful, she always clarified any confusion we had and got the job done fast, whether it came to replying to our emails or giving an update with regards to the phase of the building process. We look forward to making the house a cozy home to live in and would recommend Carlisle Homes to friends and family.

Carlisle Homes
Carlisle M.Carlisle Homes
Dilani
DilaniGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 1 like
  • Verified

Dream Home came true !

published
Carlisle Homes
Carlisle M.Carlisle Homes
Dilani
Dilani

We have nestled in our beautiful new home and enjoying every minute of it thanks to your lovely team of people who put this together.. ♥️♥️

Hamed
HamedGreater Melbourne (Metropolitan), VIC
  • Verified

Settlemet done!

published

Finally home came to the end. All went according to the plan. Despite snap lockdown and covid restrictions, home finished in less than 5 month. Our site supervisor was so professional in terms of communication and building knowledge and helped us a lot to understand the process during the build time.
Qualty is as you exoect from a reputable builder and can't complain about it.
Thank you Carlisle for everything.

Carlisle Homes
Carlisle M.Carlisle Homes
Dulani
DulaniGreater Melbourne (Outer), VIC
  • 2 reviews
  • Verified

Overall it good

published

At the beginning, It was a bit daunting as we have to deal everything virtually. But the construction stage is good as we got a good site manager with common sense. He arrange everything promptly and inform us with a decent time frame so we can arrange accordingly. Overall we are happy because of our site manager is very good. Not that much happy with how the paperwork handled but overall it’s ok.

Carlisle Homes
Carlisle M.Carlisle Homes
Dulani
Dulani

Thanks Team. Appreciate that.

Kris
KrisGreater Melbourne (Outer), VIC
  • Verified

Excellent Experience

published

I have built Montpelier 51 with Carlisle. My supervisor [Name Removed] from Carlisle from the day one he explained to us all the various stages of the building of the house and every week he rang me and updated the work completed and answered for all our questions.
After completion of the house still he is available for us to contact and resolved various minor matters.
I would recommend Carlisle for anyone who are planning to build their house.

Carlisle Homes
Carlisle M.Carlisle Homes
Kris
Kris

My brother in law also signed the contract with Carlisle last month

  • Verified

Fantastic site supervisor and a great building experience

published

We had our handover couple of weeks ago. The build throughout wouldn't have been so comforting without the fantastic site supervisor whom we had. Right from day 1, he kept us informed in every step of the construction process. Any doubts or concerns were happily clarified and followed up in a timely manner. He ensured all the concerns raised were rectified as soon as possible. The brick work, paint work and tile work were neatly done. PCI and handover were run through by SS really well. Overall, very happy with our build journey. And many thanks to Carlisle homes and our site supervisor.

Highly recommend Carlisle homes if you like the plan and inclusions.

Carlisle Homes
Carlisle M.Carlisle Homes
Ghandham
GhandhamGreater Melbourne (Metropolitan), VIC
  • Verified

Excellent Service throughout the Build Process.

published

Top reason to go with Carlisle as we admired the home design (redcliffe), and we wanted the build to be comepleted quick as the land was titled. They already have a process setup for each stage and I am sure that was built from customers reviews.I am really glad the support received from Client Liaison Executive & Site Supervisor, they always got back to me for all my queries. (even after the build was completed).

Carlisle Homes
Carlisle M.Carlisle Homes
Anand
AnandGreater Melbourne (Outer), VIC
  • 2 reviews
  • Verified

The best build experience

published

My decision to choose Carlisle homes over other builders was right, the colour selection was clear and the Cat 1 had good quality materials. We had timely communications from the CLE. It was a pleasant experience to deal with the site supervisor as well. The project was completed as per the schedule. I would definitely recommend Carlisle over other builders.

Carlisle Homes
Carlisle M.Carlisle Homes
Miriam Decker
Miriam DeckerGreater Melbourne (Outer), VIC
  • Verified

Exceptional Site Supervisor

published
Carlisle Homes
Carlisle M.Carlisle Homes
Page 3 of 40

Questions & Answers

Josan
Josanasked

I am building a house with carlisle in Affinity range. Got the brivis ducted heating inclusive in my plan. Will the thermostat controller for heating be changed to network controller like "Nest". If so what should be the procedure pls. Thanks.

2 answers
J.KE
J.KE

They did tell us there was an option to upgrade the controller with wifi kit ( for my memory around $700), which means you could use app to control the heating and cooling remotely.

Carlisle Homes
Carlisle M.Carlisle Homes

Congratulations Josan. and thank you for choosing Carlisle to build your brand new home.

What a great question but a little tough for us to answer here. It all depends on what house you have chosen and promotion you have signed up for.

We would like to advise you further so if you could contact us at customercare@carlislehomes.com.au we can assist you further.

Kind Regards,
Carlisle Management

Deep
Deepasked

I would like to get more details about the current "5% Builder Deposit" promotion. On Carlisle's website and initial quote it doesn't mention the complete promotion details. On the top of it when I asked the sales consultant multiple times I was advised of something completely different every single time.

1. Let's say if the quote total or final contract amount is 250K and I make $2k initial deposit. The 5% of 250k is $12500. Now $12500-$2000(initial deposit)=$10500.
$250K-$10500=$239500 Does it mean that I've to pay $239500 for the house?

2. The amount which is required at base stage, Is it the remaining 5% of 250K or 239500?

I'm waiting for your response.

Thanks!

2 answers
Carlisle Homes
Carlisle M.Carlisle Homes

Hi Dee,

Thank you for your question.

As per our Easy Living contracts, a variation will be raised at contract signing as a credit for the balance of the 5% deposit based off your base house price.

If you could please contact us directly at customercare@carlislehomes.com.au so we can look further into your particular job that would be appreciated.

Kind Regards,
Carlisle Management

Deep
Deep

Can you answer it here, so others know too?????

Shahed K.
Shahed K.asked

I am considering the Sheraton Deluxe design, one thing i noticed is all WIR are through Ensuite bathroom. Anyone here built this design? Did it cause any inconvenience? Would you recommend to add additional door to the WIR and additional exhaust? Is there any option to change floorplan to be able to access WIRs for the bedrooms directly/ seperate instead of going through the bathroom?

5 answers
Raymond
Raymond

I'm building the Vaucluse and I added sliding doors to the WIR's so it can be added if you want. You just have to pay extra

Shahed K.
Shahed K.

Thank you Raymond. The vaucluse deluxe has separate entry for bathroom and WIR for the ensuits. However Sheraton deluxe has the WIR designed such that it can be only accessible through the bathroom. I am interested to know if that causes any inconvenience e.g. does clothes or belongings become mouldy due to the steam from bathroom after shower or any other problem from the usage of the bathroom and toilet. Has anyone faced problem who built this design and what is recommended? Would there be any option by Carlisle Team to change the floorplan so access to WIR can be separate? Thanks again.

Raymond
Raymond

A lot of their designs have the main bedroom next to ensuite as well but I'm guessing it shouldn't be an issue as long as there is good ventilation in bathroom (and there is exhaust above shower and steam should go straight to ceiling). But for peace of mind though best to ask them that question.

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Details

CategoryHome Builders
Types of Homes AvailableOne-Storey and Two-Storey
Major Defects Warranty25 years
Knockdown & RebuildYes
Build Areas

Melbourne South-East, North, West, and Geelong

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