We had a pleasant experience and all staff were responsive and friendly and always willing to help.
We had to make various changes and these were dealt with patiently.
Good suggestions were given as well which we included in the building plan. Appointments were always on time and efforts were made to provide some freebies as well which were nice.
Overall a pleasant experience.

Colour appointment with [Name Removed]
We had good experience with our colour consultant with good communication and very helpful while selection, All the concerns I asked, colour consultant answered after discussing with fellow consultants and cleared our concerns , however we were slightly disappointed with time being spent on the discussion, I felt we could have utilised that time on colour selection , except that overall we had Good and friendly experience with colour consultant.

"Satisfied Customer "
We had a bad experience with a famous volume builder. So when we visited Carlisle "Kensington" display home, we had lot of doubts in our mind. But that visit turned out to be one of the best decision that we have made. Once the Sales consultant completed the initial quote he promised the keys by April 2021and Carlisle team did the job on time. During the colour appointment and Electrical appointment we were so impressed with he help by Carlisle staff in choosing the right products fo...

We are in a pre-construction stage and Carlisle Homes is amazing, they will guide you in every detail of your build. Carlisle is the only builder we found "what you see is what you get" with no hidden cost. We love working with Carlisle's staff as they are very professional and accommodating.

My home was build progress very fast with minimum defects and the site supervisor was very good, he always call to inform me what stage my house in , what happening to the defects that is been fixed. and he never said for all the appointment i want to go see inside the house. Im so glade to have my house build with carlisle homes

Be warned! We had a shock when we found our water meter on our driveway, after a lengthy process contacting Carlisle, they have refused to accept responsibility, saying that if we wanted to move it, we had to contact South East Water.

South East Water want to charge us $2200 plus plumbing costs, Carlisle accept no responsibility saying that in the contract, they can select the location of the water meter. The information below shows that Carlisle have said they have consulted us in the process, which of course they haven't.

Totally unprofess...

[Name Removed] was so good and she helped us very well. She has explained us everything.. the way she haș explained was outstanding. She haș helped us to select our colours as well . We have a clear picture Now How my house will Look likes. I am So happy with [Name Removed] customer service.

We had a really good experience at the Colour selection appointment with Carlisle. It was organised and our consultant was extremely helpful. Was very impressed by how supportive she was in helping us make our decisions. She helped us to stress less about our choices and made it a much easier process. When she was too sure about a certain question we consulted her on, she always double-checked with another staff member which we thought was really professional of her. Most of our doubts were cleared and she was very proactive in getting back to our queries post the colour selection.

Overall, we were very satisfied with our selections and how the appointment went.

The whole experience till now is really good, from the point of meeting with Sales Consultant and colour selection everything has gone really well. The staff at each meeting has been helpful and they actually provided some valuable insights.
The best part was their website which is so easy to navigate and provide a lot of details regarding the plans and base prices, not every builder has that transparency. I would definitely recommend Carlisle to others who are starting their build journey.

I just received site start dates, things have been going smoothly so far. My pre-site admin has been very efficient working on my file and answering my queries. I believe she will continue to be my point of contact through out build phase which is great as I'm happy with her work ethics. Construction is the biggest and most important phase so fingers crossed I will have an excellent site supervisor to ensure positive experience right through the end of my build journey with Carlisle.

I’m so grateful for Carlisle and its staff. From the beginning of this journey they have made being a first home owner so effortless. Each stage we went through, the customer service has been exceptional. From our sales consultant to our construction supervisor, Carlisle has definitely made it all so easy.

So far from the sales consultant appointment to colour selection appointment we have had really good experience with them. I highly recommend them to others who are looking to build. During our colour selection they really helped us in deciding the colour coordination and picking up the right appliances, as we are first home buyers we didn’t have very much idea but they have helped us a lot in everything.

It’s a great time for us to be able to visualize how our home will feel and look like. Certainly our color selection session with [Name Removed] gave us excellent choices of hues, materials, fixings and add ons for our home motif and it was a breeze and spot on. Truly exciting times ahead!

I got two built with Carlisle and the Carlisle team, [Name Removed] and [Name Removed], at Kaduna Park Officer are simply a pleasure to deal with. Very detailed and through, satisfaction from such an important experience is guaranteed! Definitely recommend Carlisle and this team as I have seen the experience can vary based on the people you are dealing with.

We had a very positive experience throughout our colour selection appointment. Our consultant was very thorough, patient, and helpful throughout our whole appointment. We had all the help we needed to select the fine detailing of our dream home. We could not have fault our colour selection and electrical consultants. Thank you for providing spectacular service.

We attended our colour selection appointment recently. The day was well planned out with thought to interior, exterior and electrical design components. Our consultants were professional, knowledgeable and supportive; taking time to listen and offer helpful design advice.
There was a large variety to choose from and the consultants were on top of design restrictions / guidelines from our land estate requirements. Overall the day was smooth, informative and an enjoyable experience. Following the appointment, all of our selections were shared quickly for us to look over at home and have time to process, discuss and amend if needed before the next appointment. Looking forward to our next meeting.

It has been a pleasure working with Carlisle pre-construction. They have made the process so comfortable, efficient and definitely so easy! We are now in mid-construction and they have made sure to update us with the house build and how everything is going. So grateful we chose Carlisle in this journey!

We needed a budget option for our investment property. and after good amount of shopping around, we found out that Carlisle was the most economical builder that gave you the bang for your buck. All comms have been good up until right now, and I hope it continues that way.

We recently completed our colour selection and electrical appointment for our new home and the experience was excellent. We had a few decisions that we were struggling to make. However, our colour consultant gave us their expert insights which really helped in making our final colour decisions smoothly and quickly. The process was very enjoyable.

I was recommended by our friend when we started to explore about the builders. Starting from Sales to Color selection the team helped us to understand the process, guided us in spectra selection centre, we also got the opportunity to browse through the different options. We finished our color selection and Thanks to [Names Removed] to help us in our building journey so far.