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Carlisle Homes

Carlisle Homes (page 4 of 4)

4.7 from 5,302 reviews · View Statistics

Reviews

  • Build Stage
  • Customer Service
    1.4 (69)
  • Site Admin
    1.7 (55)
  • Timeliness
    2.2 (55)
  • Structural Integrity
    1.9 (49)
  • Plumbing & Waterproofing
    1.7 (49)
  • Electrical & Lighting
    2.2 (48)
  • Flooring
    2.0 (48)
  • Transparency
    1.1 (61)
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Paul Cogswell

Paul CogswellGreater Melbourne (Outer), VIC

  • Verified

Poor construction quality

published

Due to a tree on my nature strip Carlisle believes the cracking in my house has nothing to do with them even though the tree is noted on pre building plans and their supervisor admitted that more support piers should have been used and would have alleviated the problem,so much for warranties.

2 comments
Carlisle Homes
Carlisle M.Carlisle Homes
Paul Cogswell
Paul Cogswell
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Peter - Robyn

Peter - RobynGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified

Bad build and construction. Inadequate construction warranty

published
2 comments
Carlisle Homes
Carlisle M.Carlisle Homes
Peter - Robyn
Peter - Robyn

But It's been down hill since the Design Consultant phase.

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Arjuna

ArjunaGreater Melbourne (Outer), VIC

  • Verified

House building inclusion

published

inclusion floor tiles doesn't have much choice for choose and doesn't have tile size what we want.Upgrading them cost very high .Inclusion carpets, underlays doesn't seem like good quality. Downlights on big deal promotion picture shows different type and adding more downlights very costly. kitchen cabinetry doesn't have soft close drawers and doors as standard.I have built with someone else before their cabinetry all have soft close as standard. Doesn't have ceasarstone bent top for bathroom and powder room. This one we building for living and would like to have good quality. company like this would do better and fair price. Dissapointed

1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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  • Verified

Worst Building Company Ever

published
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Amir G.

Amir G.Greater Melbourne (Outer), VIC

  • Verified

Terrible Builder - GO ANYWHERE ELSE

published
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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  • Verified

Worst building experience and rude warranty manager

published
2 comments
Carlisle Homes
Carlisle M.Carlisle Homes
Jon Y.
Jon Y.
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Adel

AdelGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like
  • Verified

Never trust Carlisle Homes

published

The building process was very stressful, the building supervisor had no idea what the contractors doing, when I moved into my house few items were not functional like the mixer at the island bench and the alfresco sliding door is completely not functional and damaging the blinds and the only thing they say is (that what you paid for, it is the design we can’t do anything about it) even though I signed for the Affinity range which is supposed to be their top quality.
I regret the day I signed with them.

2 comments
Carlisle Homes
Carlisle M.Carlisle Homes
Adel
Adel
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  • Verified

Disappointing from an Award winning Builder

published
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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RUBY

RUBYMelbourne

  • Verified

Poor work quality

published

Very expensive but still not good. It was my biggest mistake of life to choose Carlisle homes. I am in tears my house is nearly going to be finish but with that all of my excitement of new home is going to finish as well. Highly not recommended from bottom to top no one wants to listen. Better go with small builders at least you save the money as well they listen to you. On the top of everything less regret.

Construction End DateMar 2019
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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inin

inin

  • 5 reviews
  • 13 likes
  • Verified

Worst customer service.

published

Before I sign a contract to build with them, the sales Consultant keep calling & emailing me. After sign no calling or let me know if there is cheaper promotion then what I first sign with them. There is a promotion at the moment that we make my cost to build with them a little bit cheaper. Even my liaise doesn't let me know about promotion. Have 2 relatives thinking of building Carlisle as well, they get news on new promotion. Not happy at all.

Construction End DateDec 2020
2 comments
Carlisle Homes
Carlisle M.Carlisle Homes
inin
inin
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Kevin

KevinMelbourne

  • Verified

Great Service, Until You Pay

published

Customer service was great until the build started. Issues throughout with rushed stage completions. Once Carlisle receive the final cheque it's a mission to get things rectified, even if they're listed on the LOU. A disappointing and frustrating end to what was a promising journey. Post-build support, communication and organisation is terrible. Life definitely is not better with Carlisle Homes.

Construction End DateJuly 2018
2 comments
Carlisle Homes
Carlisle M.Carlisle Homes
Kevin
Kevin

9 months since handover and today a contractor was booked to address the final issue. Again another communication issue with Carlisle and their trade which was later directed at the client. Faith is definitely not restored in CH.

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Arielcc

ArielccGreater Melbourne (Metropolitan), VIC

  • Verified

Terrible with building warranty issues after settlement!

published
Construction End DateJune 2016
2 comments
Carlisle Homes
Carlisle M.Carlisle Homes
Arielcc
Arielcc
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Ashleigh W

Ashleigh WMelbourne

  • 2 reviews
  • Verified

Started well...then the wheels fall off

published
Construction End DateDec 2019
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Julia

JuliaGreater Melbourne (Outer), VIC

  • 10 reviews
  • 2 likes
  • Verified

Off to a good start.

published
Construction End DateMay 2019
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Judith

JudithGreater Melbourne (Outer), VIC

  • 3 reviews
  • Verified

marketing Strategy

published
Construction End DateJuly 2018
1 comment
Carlisle Homes
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wniroshan

wniroshanGreater Melbourne (Outer), VIC

  • 4 reviews
  • Verified

Update after one year - not good

published
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Construction End DateMay 2018
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Michael bristow

Michael bristowGreater Melbourne (Outer), VIC

  • Verified

Poor service

published
Construction End DateApr 2015
1 comment
Carlisle Homes
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Harvi K

Harvi KGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like
  • Verified

A Rocky Start

published
Construction End DateJan 2019
2 comments
Carlisle Homes
Carlisle M.Carlisle Homes
Harvi K
Harvi K

I believe the journey will be wonderful aswell , I can't wait!

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Page 4 of 4
See all Carlisle Homes reviews

Questions & Answers

Rose

Roseasked

It has been 6 months since we moved into our house and we still have outstanding issues from the water leak we had in our kitchen. Since the beginning of the year, Carlisle Homes had forgotten about their responsibility to check progress on these issues. We were out of kitchen for over 3 weeks from Nov-Dec 2020 and they didn’t reimbursed the whole meal allowance that was promised. Now the Construction Manager and his Manager is denying the conversation we had about it. Also not getting any updates on what they will do next and when they are planning to fix all other outstanding issues. Can someone please direct me on how to deal with these liars? Is there anyone here with the same experience as we did? Thanks

1 answer
Carlisle Homes
Carlisle M.Carlisle Homes

Hi Rose,

Thank you for your question.

As you are aware our construction team have been working closely with you to get all items addressed at your home. The outstanding items have been organised for this week which you have been made aware of.

In regards to your Kitchen and food allowance items, an amount per day was provided to you by our construction management team which has been reimbursed to your nominated account.

If you have any further concerns please do not hesitate to contact us directly.

Kind Regards,
Carlisle Management

Shahed K.

Shahed K.asked

Hi Carlisle Team
Is it possible to to Rear Flip the Rothwell 29 ?

1 answer
Carlisle Homes
Carlisle M.Carlisle Homes

Hi Shahed K,

Thank you for reaching out to us and for your question.

Unfortunately we are not able to flip the rear only of the Rothwell 29 as the rooms wouldn't be align.

If you have any further questions please do not hesitate to contact us again.

Kind Regards,
Carlisle Management

Sam

Samasked

Hi,
What happens when you pay the $2000 deposit and then Carlisle decide they cannot build upon that block of land? If they’re pulling out of the contract surely it’s illegal to keep the $2000.

No answers
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Details

CategoryHome Builders
Types of Homes AvailableOne-Storey and Two-Storey
Major Defects Warranty25 years
Knockdown & RebuildYes
Build AreasMelbourne South-East, North, West, and Geelong

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