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Carlisle Homes

Carlisle Homes (page 4 of 19)

4.7 from 5,276 reviews · View Statistics

Reviews

  • Build Stage
  • Customer Service
    4.4 (301)
  • Site Admin
    4.2 (128)
  • Timeliness
    4.3 (153)
  • Structural Integrity
    4.2 (89)
  • Plumbing & Waterproofing
    4.0 (80)
  • Electrical & Lighting
    4.1 (94)
  • Flooring
    4.1 (85)
  • Transparency
    4.1 (225)
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Color selection appointment

published

We had our color selection appointment last week, It was really appreciated Carlisle have cooperated with us in organising our appointment as per our needs, and [name removed] and [name removed] both were very lovely , professional and helpful , giving us advises as they are more experienced. But I will love to add advise as color selection is a huge thing , so should organise in 2 days so we can have more time and make wise decisions.

1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Montpellier Grand 54

Montpellier Grand 54Greater Melbourne (Metropolitan), VIC

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Colour Selection and Tender Appointment Good experience so far !!!

published

What drew me to Carlisle is the practical floorplan and great inclusions. Colour selection with Carlisle Homes went very well thanks to the help of our consultant [Name Removed]. I believe it's important to know as a customer what you want in your home and do your homework before attending this appointment so the consultant can help you better. We were not pressured to upgrade and was guided very well during the colour appointment. It was exciting and at the same time an enjoyable experience. So far we are happy with Carlisle Homes in terms of our selections and hope this prevails during the construction of our home.

1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Ena

EnaGreater Melbourne (Outer), VIC

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Great customer service/ colour & electrical session

published

I had my colour selection and electrical appointment via virtual meeting. I had an unfortunate bad connection throughout the meeting and wasn't happy about it but my interior consultant was very helpful and made sure all of my inquiries were answered. After the meeting, I felt so much better and content despite with the technical difficulties. Overall I am happy with the fantastic service provided.

1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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  • Verified

Great experience!

published

Our design consultant was really amazing! She was helpful, professional and knows her craft really well. She showed every option in line with the theme of your house. We’re first home buyers and having to work with her makes the whole color selection process more enjoyable. Thank you so much!

1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Overall good experiance

published

Overall good experiance but few inclusions are over priced. Sales consultant was very good and had a amazing experiance. The most disappointing thing was ending of 20k discount without any intimation to customers.
They should work more on their communication part with customers. LookING forward for smooth and satisfied building process.

1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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SARANG V.

SARANG V.Greater Melbourne (Inner), VIC

  • Verified

Wonderful Virtual colour selection appointment

published

We are in the stage of selecting the colour and finalising the contract. Colour consultant was very kind enough to show us the colour we requested, very patiently. Electrical consultant was very rude. I expressed my concerns to the management and they were kind enough to get me another one hour appointment to finalise the electrical selection.
My CLE was very unresponsive. I called spectra and expressed my concerns. After that, my CLE is too good.
Overall the process is so far so good. Can't wait to start building.

1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Megha

MeghaGreater Melbourne (Inner), VIC

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Professional, Smooth and Exciting Color Selection Process

published

After few hiccups with sales team, color selection process was really smooth. Staff was professional and at the same time very helpful. We our building a house for first time and color selection could be very overwhelming but the girls made it smooth and simple. We are still in Pre-Construction stage, and eagerly looking forward for construction to start.

1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Carlisle

CarlisleVictoria

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Carlisle color selection

published

We recently attended clarlise colour selection interview. It was planned and very well organised. Outs consultants were knowledgeable, polite and helpful in selecting the products and colours. It was an excellent experience. Their selection centre was very well displayed. with the hep of our consultants we were able to select the all the products and colour before time.

1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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JaneL

JaneLGreater Melbourne (Metropolitan), VIC

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Happy overall and smooth process so far

published

We are at colour selection stage at the moment and so far we have had a pleasant experience with [Name Removed]. She is very helpful and knowledgeable, and made our colour selection process (though virtual) go smoothly.
Unfortunately, it was a different experience when going through our electrical selection as the other person gave us an attitude which resulted into our conversation being unpleasant and uncomfortable.
But overall we were happy with Carlisle for our first home and have chosen again to go through Carlisle for our second home.

1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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AVy

AVyGreater Melbourne (Inner), VIC

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Good built

published

Build was properly planned, workmanship and quality is competitive.
We had a smooth process, everything got finalized easily after 1-2 consultation.
There were no issues that can be notified, There were small queries which were handled well by staff
Regarding final cost was slightly higher than our expected price not much - just $3K - $5K.
Overall happy and had memorable experience.

1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Toney Biya

Toney BiyaGreater Melbourne (Outer), VIC

  • Verified

Good Experience ...Loved it ..

published

We are building our first home and have lots of uncertainty floating around. We were really worried about the colour selection until we had the call from the friendly staff Ms. Miranda. We were so much relieved when she helped to chose the colours according to what we had in our mind. She took qualify time to explain about products and this helped us select the correct colours and material. We are very much happy to have her helping and guiding us through the whole process. Loved it ..

1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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WARY CUSTOMER

WARY CUSTOMERVictoria, Australia

  • 2 reviews
  • Verified

New Beginnings

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1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Hass

HassGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified

Overall Good - Virtual appointments are tough

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1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Kal

Kal

  • 2 reviews
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An almost seamless pre-build experience

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1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Menezes

MenezesGreater Melbourne (Metropolitan), VIC

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Great Team

published

We are building our first home and Carlisle has made it a comfertable experience. The staff at Carlisle have been great in taking us through this journey. Our wonderful sales consultant, who is very patient and informative, our color selection assistant patiently assisted us at our virtual colour selection appointment. We would recommend Carlisle Homes to any first home buyer.

1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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hari

hariMelbourne

  • Verified

It has been great experience so far...

published
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Kanishka S.

Kanishka S.Greater Melbourne (Outer), VIC

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Good Experience in sales and virtual color selection

published

After extensive research and multiple discussions with several builders, we selected Carlisle mainly because we liked their house plans. Overall the sales/quote process was a good experience despite there were few delays in response from the sales consultant. Due to the current situation, we had to go through a virtual color selection which initially I thought going to be tough. But Carlisle made it easy by providing several online tools such as Spectra online, virtual tours, and design themes, etc. End of the day our preparation along with a very helpful color consultant made the selection smooth. Now we are looking forward to the construction phase and hope Carlisle will continue the high-quality service they provided so far.

1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Marie

MarieGreater Melbourne (Metropolitan), VIC

  • 2 reviews
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Great customer service.

published
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Dee

DeeGreater Melbourne (Inner), VIC

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Overall positive experience

published

This is going to be our first home. We are both excited and nervous. We recently moved here from US. Within a short time frame we decided to built our first home with carlisle as my husband’s friend recommended us. I really like the house and can’t wait to live there. The process was smooth and we were given all the information we needed in a professional way. Even during covid and work hour restrictions. We got all our questions answered even during midnight.

1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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An overall positive experience

published

Due to COVID restrictions we had to have a virtual colour appointment. [Name Removed] at Carlisle made an overwhelming online process run as smoothly as possible. Although difficult to differentiate between the white of a whites or textures etc. [Name Removed] was very knowledgeable, patient and professional. Although an in office appointment would've been preferable, the virtual was an overall positive experience.

1 comment
Carlisle Homes
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Page 4 of 19
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Questions & Answers

Rose

Roseasked

It has been 6 months since we moved into our house and we still have outstanding issues from the water leak we had in our kitchen. Since the beginning of the year, Carlisle Homes had forgotten about their responsibility to check progress on these issues. We were out of kitchen for over 3 weeks from Nov-Dec 2020 and they didn’t reimbursed the whole meal allowance that was promised. Now the Construction Manager and his Manager is denying the conversation we had about it. Also not getting any updates on what they will do next and when they are planning to fix all other outstanding issues. Can someone please direct me on how to deal with these liars? Is there anyone here with the same experience as we did? Thanks

1 answer
Carlisle Homes
Carlisle M.Carlisle Homes

Hi Rose,

Thank you for your question.

As you are aware our construction team have been working closely with you to get all items addressed at your home. The outstanding items have been organised for this week which you have been made aware of.

In regards to your Kitchen and food allowance items, an amount per day was provided to you by our construction management team which has been reimbursed to your nominated account.

If you have any further concerns please do not hesitate to contact us directly.

Kind Regards,
Carlisle Management

Shahed K.

Shahed K.asked

Hi Carlisle Team
Is it possible to to Rear Flip the Rothwell 29 ?

1 answer
Carlisle Homes
Carlisle M.Carlisle Homes

Hi Shahed K,

Thank you for reaching out to us and for your question.

Unfortunately we are not able to flip the rear only of the Rothwell 29 as the rooms wouldn't be align.

If you have any further questions please do not hesitate to contact us again.

Kind Regards,
Carlisle Management

Sam

Samasked

Hi,
What happens when you pay the $2000 deposit and then Carlisle decide they cannot build upon that block of land? If they’re pulling out of the contract surely it’s illegal to keep the $2000.

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Details

CategoryHome Builders
Types of Homes AvailableOne-Storey and Two-Storey
Major Defects Warranty25 years
Knockdown & RebuildYes
Build AreasMelbourne South-East, North, West, and Geelong

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