- Sign in
- Write a review
As of August 1st, 2019, Carlisle Homes is offering each reviewer a $100 E-gift Card to their customers to encourage them to write a positive or a negative review. It is possible that reviews were written by customers who received such a reward. Previous Incentives: From September 5th, 2018 until July 31st, 2019 a $100 Visa Universal Gift Card for a positive or negative review.
Reviewer Photos & Videos
CeeJayGreater Melbourne (Outer), VIC
- Verified customer
First home build-made easy!
Carlisle is making our first home build journey easy and straightforward. The Staff are very knowledgeable and offered excellent support and guidance through our sales and contract process. We are looking forward to finally have our first home made by a quality builder with superb customer service. - Jay Cee - Cee Jay
1 comment
Nadeeka SampathGreater Melbourne (Inner), VIC
- Verified customer
Great Professional Service !!! World of choices !!
Building our second home with Carlisle, We are in pre- construction phase. Had out color selection with Carlisle Spectra centre in Mulgrfave. We had amazing experience with lots of choices & suggestions & advices from color design consultant making your journey lot more easier. Support team made us so relaxed & offered morning tea & lunch.
1 comment
Carlisle M.Carlisle Homes
Hi Nadeeka Sampath,
What a review title 'Great Professional Service!!! World of choices!!!' We absolutely love it. ...
Read more Our team will really appreciate your feedback and it certainly does not go unnoticed and be sure to pass it on. Thank you so much for choosing Carlisle for a second time. We are very excited to take this journey with you again and look forward to delivering you with a high quality home. Nadeeka Sampath, thank you so much for your returning business and for your review, we really appreciate it! Kind Regards, Carlisle ManagementDonGreater Melbourne (Outer), VIC
- Verified customer
The best supportive staff
Signed today to build a home. The sales and colour appointment Consultants at Olivine display village were the best people I met during this process. The Sales and colour appointment consultants at Wollert Rathdowne Estate introduced the Easy Living house range. They have given us the best support during this process.
1 comment
Carlisle M.Carlisle Homes
Hi Don,
Thank you so much for your great review....
Read more We are so pleased to read that our sales team are providing you with such wonderful customer service and making this process nice and easy for you. This level of customer service will continue throughout the remainder of your journey and we are confident that you will be thrilled with your beautiful new home. Kind Regards, Carlisle ManagementFind out how Carlisle Homes compares to other Home Builders
Know better, choose better.
- Verified customer
Very Good Experience
First time we are going to build our dream house, we were little nervous and excited as well. Our experience with [Name Removed] and [Name Removed] at
Carlisle Support team was very good. They guided us through the entire process step by step, and gave us good suggestions. Thanks to [Name Removed], [Name Removed] and Carlisle team.
1 comment
Carlisle M.Carlisle Homes
Hi Carlisle,
Thank you for your great review. ...
Read more We love that you are building your dream house with us. We are sure you will love the finished product after you have added all your own special touches. It sounds like so far things are progressing really smoothly and our team have made you feel relaxed and well supported. We have all confidence this will continue into the future. Carlisle. thank you again for taking the time to complete a review. Kind Regards, Carlisle ManagementSNJGreater Melbourne (Metropolitan), VIC
- Verified customer
Wonderful experience
This is the first time we are building and therefore nervous as well as excited. Our colour selection experience at Spectra was really nice! The Design Consultant assigned to us was well prepared. She guided us through the entire process step by step, suggested good combinations and also shared her expertise of choosing the right combinations for all the things. It was a wonderful experience!!
1 comment
Carlisle M.Carlisle Homes
Hi SNJ,
Thank you so much for sharing how your experience was during your Spectra Selection stage....
Read more Your Spectra Consultant will be honoured by your kind words and we are so pleased to read that they took the stress out of your experience and ensured you enjoyed your time making the selections for your new home. SNJ, we are sure that you will continue to experience such wonderful customer service and you will be thrilled with your beautiful new home. Thank you again for your review. Kind Regards, Carlisle Management- Verified customer
Colour selection
We had a good time with [Name Removed] today for our colour selection as this is our first home we have no idea about selection what we have to choose [Name Removed]spent her time with lots of patience by explaining everything and given ideas for the colour what matches exactly we are really happy today definitely need say a big thank you for [Name Removed]
1 comment
Carlisle M.Carlisle Homes
Hi Vinitha,
Congratulations on building your first home! This is such an exciting time for you! ...
Read more Thank you so much for your complimentary review about your Spectra experience and consultant, we will be sure to pass this wonderful feedback on. Vinitha, we are really looking forward to continually working with you to build your first home and hope it’s not too long before we are handing over your keys to your brand new home. Kind Regards, Carlisle ManagementYolanda LarionGreater Melbourne (Outer), VIC
- Verified customer
Excellent Customer Service
This is the first time we will build our own place. My husband and I were both apprehensive when we came this morning because we have no idea what to do. However, with the help of [Name Removed], our journey became smooth and stress free. Her expertise helped us find the right materials and add ons within our budget. Our overall customer experience is very positive and we will surely remember [Name Removed] once our house is built.
1 comment
Carlisle M.Carlisle Homes
Hi Yolanda Larion,
Thank you for your review. ...
Read more Making the selections for your new home can be overwhelming but our team aim to make this process easy by guiding you through all of your choices at our Spectra Selection Centre. Reading that this was the case for you is wonderful! Tolanda Larion, thank you again for your review and we wish you all the very best for the remaining stages of your journey. Kind Regards Carlisle Management- Verified customer
Amazing experience - Great customer service
Carlisle Homes team makes the pre-construction process a smooth, easy and stress free experience. The colour selection process is so simple and straight forward. The team was very informative and helpful and made the whole experience a positive one. Glad with my decision to build with Carlisle homes. Will definitely recommend to anyone.
1 comment
Carlisle M.Carlisle Homes
Hi Janhavi,
What an excellent review – thank you!...
Read more It’s fantastic to read that your Spectra appointment experience was simple and straight forward, these appointments can sometimes be challenging without the right guidance and support so it is really pleasing to read that our team has made this an enjoyable experience for you. Good luck with your upcoming appointments. You will be one step further to construction, how exciting! Thanks again for the review Janhavi, we very much look forward to continuing this journey with you. Kind Regards, Carlisle ManagementHappy
- 2 reviews
- Verified customer
Perfect Sale Experience
Building my first home comes with pressures and stress especially after a horrible building company experience. I am blessed to meet [Names Removed] to be my sales consultant. I had an amazing experience with them guiding me every step, promptly and patiently responding to my numerous questions even after the sales stage. They are exceptional in their work with a good heart. Their transparency and genuine advice make me feel secured and cared.
[Names Removed] are knowledgeable in their field and guided me to be on track in designing my place.
Looking forward to next stages of my home.
Thank you [Names Removed].
1 comment
Carlisle M.Carlisle Homes
Hi Happy,
Thank you for sharing your experience so far with us. We are very pleased to note that you have enjoyed the sales experience and are happy with the knowledge of the consultant you have been dealing with. ...
Read more We look forward to hearing from you again as you move through our process. Happy, we are excited to work closely with you as we build your new brand new first home! Kind Regards, Carlisle ManagementFind out how Carlisle Homes compares to other Home Builders
Know better, choose better.
- Verified customer
Very Good Experience!
We've heard and read about Carlisle Homes and made decision to go ahead with this builder. So far, we had very friendly and good experience.
We knew that building house is not easy task, however, clarification on steps and follow ups by our CLE [Name Removed], professional helps during sales phase by [Name Removed] and receiving expert advises from [Name Removed] on color selection's day changed our mind and made this process much easy for us.
The steps are well organised and managed. Looking forward to our build and get into in our house.
1 comment
Carlisle M.Carlisle Homes
Hi Pouya,
Thank you for your wonderful review. ...
Read more Our team could not be happier to read your positive review. We believe that having a support team is the key to creating a memorable building journey. We are confident that this level of service will continue during construction and beyond. Pouya, all the best for the remaining stages of construction and we hope it won’t be too long before your receiving the keys to your new home. Kind Regards, Carlisle ManagementBeeGreater Melbourne (Metropolitan), VIC
- Verified customer
Stress free home building process
From finding the perfect house design to selection of colour, Carlisle has been organized, detailed and accommodating throughout. I cannot emphasize enough how friendly and helpful all the staff involved in our building process on how friendly and helpful they have been. Our sales rep [Name Removed] has been very prompt and patient with all our questions. Our CLE [Name Removed] was very nice and our Design consultant [Name Removed] was the best. She has given us enough time to decide and has been really helpful in sticking with our home theme giving us the best options.
The process of building a new home is not easy and we’re glad we chose Carlisle to build our first home.
1 comment
Carlisle M.Carlisle Homes
Hi Bee,
Firstly, congratulations on building your first home! This is such an exciting milestone for you and we are absolutely thrilled to be embarking on this journey with you. ...
Read more Building a home can be a daunting and at times stressful process but we couldn’t be happier to read that our team are making this process a stress free one for you! Bee, we would like to thank for you your wonderful review, we really appreciate your wonderful feedback. Kind Regards, Carlisle ManagementSravan MantyGreater Melbourne (Outer), VIC
- Verified customer
Glad we could find someone who listens and actions our request
We have been trying to find the right builder to start our journey to build our first home. We were disappointed when we first spoke to a consultant and we thought our journey with carlisle will end there. But then we spoke to [Name Removed] and his Team, with tight timelines and a mad rush of applications. His team helped us to sort out our designs and colour selection process and changes requested without any hassle. We are excited and waiting for the build to start, so far it has been exceptionally good experience with the team.
1 comment
Carlisle M.Carlisle Homes
Hi Sravan Manty,
Thank you for your review. ...
Read more We are honoured that after all of your research that we were your builder of choice. All of our team will be really proud knowing that they have made your experience such a great one and we are so pleased to read that you are finding our process to be so easy to follow and enjoyable. Thank you again for your review Sravan Manty and we wish you all the very best for the future stages of your journey. Kind regards, Carlisle Management- Verified customer
Positive Experience
Our experience with Carlisle has been quite positive thus far. The sales team are professional, courteous and helpful, endeavouring to answer all our questions promptly even with the increase of clients over the last few months. All pre-construction processes ran smoothly and we are now looking forward to constructing and moving into our new home shortly. Thanks guys.
Andy M.Greater Melbourne (Outer), VIC
- Verified customer
Made it easy to get the home of our dreams
My partner and I found the house design we loved and we wanted to move quickly. Carlisle Homes at Attwell made it a breeze. A few phone calls and they found us the perfect block of land, gave us a package price with no hidden costs, and we had our deposit paid within 8 days with no fuss. Thanks Carlisle Homes!
- Verified customer
Go with Carlisle, you won't be disappointed!
After taking an initial appointment with a well known competitor, the decision to sign with Carlisle was a no-brainer. Unlike the competitor, the sales rep at Carlisle was extremely helpful and knowledgeable and nothing was a problem. She answered all our questions, returned our phone calls and emails promptly and ensured we knew all the finer details of the sale.
Moving on to our colour selection, our Carlisle rep was brilliant. She was friendly, warm, and a great listener. She gave fantastic style advice and didn't rush our selection process. Inclusions were high quality and we left Spectra feeling fantastic about our choices and the service provided.
Highly recommend!
Find out how Carlisle Homes compares to other Home Builders
Know better, choose better.
Tatsat PradhanGreater Melbourne (Inner), VIC
- Verified customer
It has been a smooth journey as of now....
Carlisle has a very professional, knowledgable yet humble sales team. Inspite of having a massive increase in business due to the government grants, their customer service and humility has not diluted. I am hoping that the construction and handover process will be as smooth as the initial two months of engagement.
- Verified customer
This is perfect. Can't without it
We like the way all different stages work.. staff until now this stages are very informative and helpful. she is very energetic and polite to help us on making selection. She gave us right n correct information regarding every aspect on our color selection appointment. It is very satisfactory day.
HAYDEEGreater Melbourne (Outer), VIC
- Verified customer
Our First Phase to our soon to be HOME
Despite the pandemic, [Names Removed] made it easy for us to decide our home design and colour scheme too.. They did portray the theme they are promoting "Easy Living" just like our experience with them, EASY which made our journey easier than we thought. They are friendly and reachable. Thank you.
1 comment
Carlisle M.Carlisle Homes
Hi HAYDEE,
Thank you for your great review about your Easy Living experience. ...
Read more Building a home can be a daunting and at times a stressful process but we couldn’t be happier to read that are living up to the name and making your building experience with us an easy one. We really appreciate your review HAYDEE and hope that you continue to enjoy the remainder of your journey with us. Kind Regards, Carlisle ManagementAmandeep Greater Melbourne (Outer), VIC
- Verified customer
So far so good until this time
Currently in pre-construction phase and just went to colour selection . Experience so far has been great. Both consultants were excellent to deal with. Lot of other steps to do yet and to finalise last step .Can't wait for build to start and hoping for pleasant experience throughout the journey of our house
1 comment
Carlisle M.Carlisle Homes
Hi Amandeep,
Thank you for your review....
Read more Here at Carlisle Homes we have carefully designed our process to be seamless and stress free for our customers so we are really pleased to read that your experience to date has been ‘so far so good.’ We too look forward to building you your new home and we are confident that the remaining stages of your journey will continue to be as enjoyable. Kind Regards, Carlisle Management- Verified customer
Good Customer Service
We chose Carlisle as a developer to build our house. We are still at the pre-
construction stage. They have a good customer service, responsive and very helpful. They gave us regular updates on inquiries. They have limited upgrade options in terms of colour selection but they try to give us ideas to work with and plenty of time to decide. They also have no flexibility in changing contract conditions.
1 comment
Carlisle M.Carlisle Homes
Hi Max,
Thank you for your review. ...
Read more Communication is key when delivering high level of customer service so it’s great to read that our team are providing you with outstanding communication which is ultimately making your experience a positive one. Max, thank you again for your review– we really do appreciate it and we wish you all the very best for the construction of your new home. Kind Regards, Carlisle ManagementQuestions & Answers
TAGasked
HI, May I know whether you would do knock down and rebuild in Surrey Hills, Victoria ?
Thanks.
1 answer
Carlisle M.Carlisle Homes
Hi TAG,
Thank you for your question.
Carlisle Homes has just recently changed its Knock Down Re-build areas, and Surrey Hills is now a suburb that we will be building in.
If you would like any further information on our Knock Down Re-build process please visit one of our display homes, or alternatively please contact us on 8561 4777 where we can direct you enquiry.
Kind Regards,
Carlisle Management
Johnsonasked
Hi,
I would just like to ask if you build on a sloping block?
Ours has a fall of 2.0m.
Babi R.asked
How much need deposit for house and package?
2 answers
We built in the Easy Living range and paid 2k deposit for the build. The land deposit will depend on your developer.
Carlisle M.Carlisle Homes
Hi Babi R,
Thank you for your question and for getting in contact with us.
All clients are required to pay a $2000 non refundable deposit when depositing to build with Carlisle Homes.
Once you have gone through the pre-site phase and move to the contract stage you will then be required to pay the remainder of your 5% deposit.
If you have any further questions please feel free to visit one of our many display homes where one of our helpful sales consultants will be able to assist you further.
Kind Regards,
Carlisle Management
Details
Category | Home Builders |
---|---|
Types of Homes Available | One-Storey and Two-Storey |
Major Defects Warranty | 25 years |
Knockdown & Rebuild | Yes |
Build Areas | Melbourne South-East, North, West, and Geelong |
Visit official website
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Carlisle M.Carlisle Homes
Hi CeeJay,
Firstly congratulations on building your first home! This is such an exciting time and we are thrilled to be embarking on this journey with you. ...
Read more Thank you so much for acknowledging our quality of homes and customer service, we really appreciate this. We are confident that the high level of service you have received from our staff to date will continue as you progress through your journey. CeeJay, thank you so much for your review! Kind Regards, Carlisle Management