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Carlisle Homes

Carlisle Homes (page 4 of 114)

4.7 from 5,590 reviews · View Statistics
Listing monitored by Carlisle Homes

Reviews

  • Build Stage
  • Customer Service
    4.9 (2,405)
  • Site Admin
    4.8 (932)
  • Timeliness
    4.8 (1,230)
  • Structural Integrity
    4.8 (601)
  • Plumbing & Waterproofing
    4.7 (536)
  • Electrical & Lighting
    4.8 (645)
  • Flooring
    4.8 (621)
  • Transparency
    4.8 (1,825)
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rvnewbuild
rvnewbuildGreater Melbourne (Outer), VIC
  • 2 reviews
  • Verified

Easy process

published

The process is easy and uncomplicated. [Name Removed] and [Name Removed] at the Donnybrook Easyliving display homes were very helpful. Built my first home with Carlisle and I am building a second house as an investment with Carlisle because of the quality inclusions and the straightforward process. Looking forward to site start.

Carlisle Homes
Carlisle M.Carlisle Homes
Bee
Bee
  • 2 reviews
  • Verified

Professional staffs

published

It’s been pleasant dealing with Carlisle Home so far. Both [Name Removed] and [Name Removed] were professional in their communications with us. [Name Removed] been very helpful from the beginning to Contract Signing. She always tried her very best to accommodate us. Looking forward to our build with Carlisle Home! Will definitely recommend Carlisle Home to anyone looking to build.

Carlisle Homes
Carlisle M.Carlisle Homes

Other Home Builders

 
 

0.0
(1,234)
  • Verified

Amazing Experience

published
Carlisle Homes
Carlisle M.Carlisle Homes
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Koroma
KoromaGreater Melbourne (Inner), VIC
  • Verified

Good experience

published

Our building process with Carlisle homes from start to finish was a smooth process. We are satisfied with the building. Our SS made sure that every issue we raised during the build and at completion was acted on in a timely manner. We are very happy with the overall process and build quality.

Carlisle Homes
Carlisle M.Carlisle Homes
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kris
kris Greater Melbourne (Outer), VIC
  • Verified

Helpful and patient

published

My Build is managed great, My Carlisle office contact [Name Removed] and my supervisor [Name Removed] did an amazing job keeping me informed through out the construction process. Build quality is great as well except for minor cosmetic stuff which was fixed upon inspection.
The estimated cost same as the final cost except for a few items being swapped for different models due to scarcity during covid and they informed me about them in advance.
Although I wish they informed me about the items missing from my previous contract. As a first home buyer you are not used to going through each and every item in the 160 page contract to see if all the items you asked for are there.
Overall I am happy with my home and the customer service

Carlisle Homes
Carlisle M.Carlisle Homes

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  • Verified

It has always been an enjoyable and exciting journey

published
Carlisle Homes
Carlisle M.Carlisle Homes
Vitaliy S.
Vitaliy S.Greater Melbourne (Metropolitan), VIC
  • Verified

Very positive experience!

published

We are not new to the building process, and know how stressful every stage of it can be. Our previous experience was not necessarily great... However, with Carlisle Homes, the colour selection process went flawlessly and as easy as it could ever be. Our consultant was both very friendly and professional, and although we did our homework and were well-prepared, she helped us a lot with great ideas and smaller details we were not even thinking of. Great experience!

Carlisle Homes
Carlisle M.Carlisle Homes
Kate C.
Kate C.Greater Melbourne (Outer), VIC
  • Verified

Colour Selection Process

published

Our dealings with Carlisle Homes have so far been very positive. We have just completed our Colour Selection. We found the Carlisle Homes headquarters wonderful, the service exceptional and our consultants very friendly, knowledgeable and helpful. We feel as if we are in wonderful hands as we proceed to the building stage.

Carlisle Homes
Carlisle M.Carlisle Homes

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0.0
(1,234)
Hung V.
Hung V.Greater Melbourne (Metropolitan), VIC
  • Verified

Amazing Consultants

published

The team (sales consultants) are amazing. They are knowledgeable and attentive. There has been fantastic communication and the process so far has been quick and simple. Their approach, organisational skills and product knowledge is second to none. I would recommend Carlisle to my family and friends as well as those seeking a smooth experience when building a new home.

Carlisle Homes
Carlisle M.Carlisle Homes
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Agata
AgataSouthwest, VIC
  • Verified

Great overall experience, very please with the customer service and the experience as a whole.

published

Our Spectra appointment was overall a great experience where the employees gave great options and advice on our colour scheme and materials that would be best suited for our future home. For the beginning the experience was very pleasant with the employees having a happy and enthusiastic attitude to the whole process. Giving us time to discuss the options and we did not feel rushed at anytime in this appoint.

Carlisle Homes
Carlisle M.Carlisle Homes
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Kelly
KellyGreater Melbourne (Outer), VIC
  • Verified

Creating our family home with ease

published

This is our second time building, but first time with Carlisle. So far the process has been smooth sailing. From initial contact at the display centre with [Name Removed], to our client liaison consultant, [Name Removed]. Amazing. [Name Removed], our colour consultant was incredible. Knowledgeable, calming, a true gem, an asset to the company. Thankyou

Carlisle Homes
Carlisle M.Carlisle Homes
  • Verified

Simply Awesome

published
Carlisle Homes
Carlisle M.Carlisle Homes
MYS
MYSGreater Melbourne (Metropolitan), VIC
  • Verified

Seamless process and customer service second to none

published

As an investor, we were looking at a more affordable option. After initial scoping of builders, we could not go past the service offered by Carlisle homes. Our sales support and sales consultant were fantastic. We felt well looked after from the moment we made our first call right through to contract stage. They made decision making easy and took us along the home selection journey with ease. Their approach, organizational skills and product knowledge was of quality. We are so impressed, we want to buy another block just to go through the same easy step process with them again.

Carlisle Homes
Carlisle M.Carlisle Homes
Anuj
AnujGreater Melbourne (Inner), VIC
  • Verified

Excellent customer service by Sales consultant

published

Excellent customer service provided by Sales Consultant [Name Removed]. He was knowledgeable and gave us options to choose variety of facades and options to amend any plans. He also gave us all the contact points for the journey with Carlisle homes. He is very approachable and ready to assist in any ways.

Carlisle Homes
Carlisle M.Carlisle Homes

Other Home Builders

 
 

0.0
(1,234)
  • Verified

Excellent

published

Colour Selection with [Name Removed]
We had recently completed our colour selection with [Name Removed]. She was really helpful for through out the process. Always patient with us as we were taking bit longer to decide on things. She gave very good advise on colour combinations and important things to consider for electricals. Vey happy with the whole experience.

Carlisle Homes
Carlisle M.Carlisle Homes
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Seeni
SeeniGreater Melbourne (Inner), VIC
  • Verified

Good builder to work with - So far so good!

published

Have had good experience with Carlisle Homes so far. We are at pre-construction stage now and I have no major complaints except that we could not get the façade we wanted due to various reasons. My sales executives and CLE are great folks to work with! I am new to all these processes and it has been a smooth ride so far from sales to contract signing & post contract variation processes. Hoping to sail through the rest of the stages until moving into my dream home with no issues!

Carlisle Homes
Carlisle M.Carlisle Homes
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Sammy
Sammy
  • 2 reviews
  • Verified

Colour selection appointment

published

We had a very positive experience at the Spectra colour and electrical appointment with our Carlisle Home consultants. They were very attentive to our needs, knowledgeable and experienced, willing to assist with colour matching options and very patient with the whole process. This helped our colour selection process run very smoothly and we feel confident working with Carlisle Homes for our new build!

Carlisle Homes
Carlisle M.Carlisle Homes
  • Verified

Best builder so far

published

Every thing was very well organised and well managed for e.g colour appointments, punctuality, professional staff behaviour. Extremely satisfactory experience with Carlisle homes. Spectra display centre is amazing with quality products.
Quite accommodating in making changes to the plan.
Great experience so far.
Very well known for their quality, value and customer service.
Beautiful display homes I have ever seen.

Carlisle Homes
Carlisle M.Carlisle Homes
kunal
kunalGreater Melbourne (Outer), VIC
  • 2 reviews
  • 1 like
  • Verified

Color appointment at Carlisle

published

Sharing me and my partners experience after color appointment at Carlisle. Before Color selection, we had a color browse appoint. That was quite helpful. During Color browsing appointment we liaised with [Name Removed] as our Design Consultant. Very happy with the way She walked us through the process and helped in making right choices. Spectra online and visualizer are great tools to use before appointment.
Thanks for your excellent work [Name Removed]. Really appreciate your work.

Carlisle Homes
Carlisle M.Carlisle Homes
  • Verified

Vert helpful Site Supervisor

published

Our SS was great to work with and was proactive with his work. The overall process of the building was pretty smooth and happy with the outcome. Though there are little things that still need to be done, which we hope to sort out soon with Carlisle. Would recommend to the new home builder.

Carlisle Homes
Carlisle M.Carlisle Homes
  • Verified

Outstanding customer service

published

Throughout all our dealing with Carlisle we have been met with exceptional customer service. We have asked many questions and all staff have gone out of their way to follow up if they were unaware and get back to us with the answers. Couldn’t be happier so far! Definitely recommend!

Carlisle Homes
Carlisle M.Carlisle Homes
  • Verified

Colour Selection

published

We recently had our colour selection appointment and it went really well. Our consultant very knowledgeable and provided us with much needed support during the selection process, from colours and flooring all the way through to electrical. We never felt that anything was being unnecessarily suggested to us, and we left the appointment confident that our home will be amazing.

Carlisle Homes
Carlisle M.Carlisle Homes
Marlon
MarlonGreater Melbourne (Outer), VIC
  • 3 reviews
  • 1 like
  • Verified

Colour Selection

published

We had recently completed our colour selection, and it all went very smoothly. Our consultant was brilliant, she was very knowledgeable and helped with our interior options and really worked with our ideas, even suggesting options we hadn't even thought of, which really helped. Highly recommend Carlisle Homes, and cannot wait for new home to be completed.

Carlisle Homes
Carlisle M.Carlisle Homes
Bijit
BijitSydney, NSW
  • Verified

Perfect process up to contract stage

published

Loved the process so far with Carlisle easyliving. Quotation, tender and contract process was very smooth. Loved the interaction with sales staff so far. It was the genuine, quick and clear communication from sales staff that won me over other builders. Hoping the build process is as simple as this.

Carlisle Homes
Carlisle M.Carlisle Homes
  • Verified

Was very happy with the Carlisle build

published

We’re pretty happy with Carlisle’s sales, build and customer service teams. Build time was very quick. Very happy with our site supervisor- he was always there to support and fix all the defects reported by our private inspector. So far our house has no cracks or any other quality issues.

Carlisle Homes
Carlisle M.Carlisle Homes
Page 4 of 114

Questions & Answers

Josan
Josanasked

I am building a house with carlisle in Affinity range. Got the brivis ducted heating inclusive in my plan. Will the thermostat controller for heating be changed to network controller like "Nest". If so what should be the procedure pls. Thanks.

2 answers
J.KE
J.KE

They did tell us there was an option to upgrade the controller with wifi kit ( for my memory around $700), which means you could use app to control the heating and cooling remotely.

Carlisle Homes
Carlisle M.Carlisle Homes

Congratulations Josan. and thank you for choosing Carlisle to build your brand new home.

What a great question but a little tough for us to answer here. It all depends on what house you have chosen and promotion you have signed up for.

We would like to advise you further so if you could contact us at customercare@carlislehomes.com.au we can assist you further.

Kind Regards,
Carlisle Management

Deep
Deepasked

I would like to get more details about the current "5% Builder Deposit" promotion. On Carlisle's website and initial quote it doesn't mention the complete promotion details. On the top of it when I asked the sales consultant multiple times I was advised of something completely different every single time.

1. Let's say if the quote total or final contract amount is 250K and I make $2k initial deposit. The 5% of 250k is $12500. Now $12500-$2000(initial deposit)=$10500.
$250K-$10500=$239500 Does it mean that I've to pay $239500 for the house?

2. The amount which is required at base stage, Is it the remaining 5% of 250K or 239500?

I'm waiting for your response.

Thanks!

2 answers
Carlisle Homes
Carlisle M.Carlisle Homes

Hi Dee,

Thank you for your question.

As per our Easy Living contracts, a variation will be raised at contract signing as a credit for the balance of the 5% deposit based off your base house price.

If you could please contact us directly at customercare@carlislehomes.com.au so we can look further into your particular job that would be appreciated.

Kind Regards,
Carlisle Management

Deep
Deep

Can you answer it here, so others know too?????

Shahed K.
Shahed K.asked

I am considering the Sheraton Deluxe design, one thing i noticed is all WIR are through Ensuite bathroom. Anyone here built this design? Did it cause any inconvenience? Would you recommend to add additional door to the WIR and additional exhaust? Is there any option to change floorplan to be able to access WIRs for the bedrooms directly/ seperate instead of going through the bathroom?

5 answers
Raymond
Raymond

I'm building the Vaucluse and I added sliding doors to the WIR's so it can be added if you want. You just have to pay extra

Shahed K.
Shahed K.

Thank you Raymond. The vaucluse deluxe has separate entry for bathroom and WIR for the ensuits. However Sheraton deluxe has the WIR designed such that it can be only accessible through the bathroom. I am interested to know if that causes any inconvenience e.g. does clothes or belongings become mouldy due to the steam from bathroom after shower or any other problem from the usage of the bathroom and toilet. Has anyone faced problem who built this design and what is recommended? Would there be any option by Carlisle Team to change the floorplan so access to WIR can be separate? Thanks again.

Raymond
Raymond

A lot of their designs have the main bedroom next to ensuite as well but I'm guessing it shouldn't be an issue as long as there is good ventilation in bathroom (and there is exhaust above shower and steam should go straight to ceiling). But for peace of mind though best to ask them that question.

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Details

CategoryHome Builders
Types of Homes AvailableOne-Storey and Two-Storey
Major Defects Warranty25 years
Knockdown & RebuildYes
Build Areas

Melbourne South-East, North, West, and Geelong

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