Carlisle Homes (page 4 of 183)

This is our fourth home building and undoubtedly so far the best customer service we have received from Carlisle home. Some of the people we deal with are probably the best we have seen in our experience in the building industry. What makes them special "they do care about us!". We do understand wither it is your first or last home, building home is always stressful. However, if you want to trust someone for your building journey, Carlisle home will be probably the best with their customer service and existing process in place.

As a first home built, we got the most amazing all teams who has been patiently and explained to us all kind of questions and happy to follow up and help out from top to toes regarding to our build.

Thank you for such an amazing experience and a massive thank to [Name Removed]. She put extra efforts to make sure we are happy.

So far we have been very happy with the service Carlisle has provided, especially from our sales and color consultants who were both well prepared and knowledgeable they helped guide us when we were unsure of something but did not try and upsell us at all. We have not started build onsite yet, however, if we receive this same level of service throughout the build process we will be very happy.
One small improvement that could be made is the documentation provided after a colour appointment, if a new quote was provided rather than a form showing variations of the existing quote this would help the client have a better understanding of inclusions, costs etc. rather than having to reference multiple documents, this is minor however.

As a first home buyer, I highly recommend Carlisle's easy living range! The sales consultant and colour consultant were very supportive, had great recommendations and followed up on every request I had. My site supervisor was absolutely fantastic! He was easy to communicate with, took pride in his work and made this experience overall smooth and stress free. After construction, he ensured the little things were fixed soon after I had contacted him. The warranty inspector was also fantastic and addressed the smallest of concerns I had. Overall great experience - the quality was great and price was very affordable.

I have completed my contract process this week. My CLE was providing feedback and trying her best to accomodate most of my request. Until know everything went as planned. I wish and hope this trend will continue. Thanks to my CLE and her team..I am entering next phase of my build..

We had our Colour Selection with [Name Removed] from Carlisle. She is a pleasure to deal with, very knowledgeable and helpful. She had an excellent feel for our style and gave us a lot of confidence in our choices and enhanced them by clever, matching additions or amendments. Highly recommended.

I’m a first home buyer and Carlisle’s home building process was so simple and amazing.
Sales consultant [Name Removed] has helped me along the way to make decisions and offered me many suggestions an also finished selecting my options for the build with the help of [Name Removed].
The selection process was well organised and easy for us with no prior knowledge on building a house.

Overall very happy so far choosing Carlisle to build our new home.

We are currently in the pre construction phase with Carlisle home and we are luck enough to have [Name Removed] as Client Liaison Executive as our guide throughout this FAST process such as building permit and approved plans. She is very kind and helpful in answering our question and an absolute pleasure to deal with from the get go. Would highly recommend Carlisle home and [Name Removed] for your future build plans.

The team (sales consultants) are amazing. They are knowledgeable and attentive. There has been fantastic communication and the process so far has been quick and simple. Their approach, organisational skills and product knowledge is second to none. I would recommend Carlisle to my family and friends as well as those seeking a smooth experience when building a new home.

-Our build has so far been extremely well managed and an enjoyable process.
- we haven’t built our home yet but are aways assured that the build quality will be awesome
-we have had no issues yet, [Names Removed] have been amazing though out this process
-how final cost so far has been exactly what we have been expecting

The colour selection process was well organised and a enjoyable experience. I have built before with Porter Davis and I would like to say the experience with Carlisle Homes was much better than Porter Davis. [Name Removed] was well organised and explained everything in detail along the way. Nothing was too difficult for [Name Removed]. Overall a wonderful experience and I look forward to my new home.

My build has been very well managed I have had constant communication through every step of the way. The build has has very quickly and I am extremely satisfied with the progress of the house. The communications are always professional and honest about the process. Building my first home with Carlisle has been very easy and smooth sailing so far very pleased.

our build experience so far is very smooth and fabulous. we liked plans and deposited immediately and our sales consultant was patient and explained everything. we had our colour selections recently and colour consultant [Name Removed] was very experienced and helped finish our selections smoothly and professionally. she guided us in every way and suggested lot of things and expect our house build experience to be same.

We are looking to build the Illawarra Grand with Carlisle Homes and have completed contract signing and is in the process of finalizing PCV. From our Sales Consultant [Name Removed] who has arranged for our initial drawings and quote and incorporated most of our requirements into the plan, Design Consultant [Name Removed] who has been patient with us through our color and electrical appointment, to our CLE [Name Removed] who have communicated well with us especially clarifying our questions and concerns in a timely manner; we have been quite pleased with the way Carlisle has been dealing professionally with everything. We hope and believe the build process will be smooth and will be happy with the outcome.

The colour selection process was very informative and an enjoyable experience. The team at easy living Carlisle at Elliston provided us important advice with the selections and provided us with great customer service. The team answered all our questions and queries with all the relevant information needed for us to make the final decisions for our home.

Would recommend Carlisle homes to my friends.

Carlisle has been very good in inclusions compared to other builders. We have just completed colour selection and they offered us with wide variety of options and assisted us with colour themes that we were able to choose our theme in half a day. Overall the process has been smooth. Looking forward to see our home.

The process is easy and uncomplicated. [Name Removed] and [Name Removed] at the Donnybrook Easyliving display homes were very helpful. Built my first home with Carlisle and I am building a second house as an investment with Carlisle because of the quality inclusions and the straightforward process. Looking forward to site start.

It’s been pleasant dealing with Carlisle Home so far. Both [Name Removed] and [Name Removed] were professional in their communications with us. [Name Removed] been very helpful from the beginning to Contract Signing. She always tried her very best to accommodate us. Looking forward to our build with Carlisle Home! Will definitely recommend Carlisle Home to anyone looking to build.

This is our first time building and we just completed the colour selection appointment. The team was extremely helpful and patient with us during this appointment. We had difficulty selecting certain products and colours but our colour consultant was incredible and knowledgeable. There was a slight language barrier between my parents and the colour consultant, but that didn't stop them from recommending products that were in-line with what my parents were looking for and thinking of, while also providing options that we had not initially thoug...

Our building process with Carlisle homes from start to finish was a smooth process. We are satisfied with the building. Our SS made sure that every issue we raised during the build and at completion was acted on in a timely manner. We are very happy with the overall process and build quality.

My Build is managed great, My Carlisle office contact [Name Removed] and my supervisor [Name Removed] did an amazing job keeping me informed through out the construction process. Build quality is great as well except for minor cosmetic stuff which was fixed upon inspection.
The estimated cost same as the final cost except for a few items being swapped for different models due to scarcity during covid and they informed me about them in advance.
Although I wish they informed me about the items missing from my previous contract. As a first home buyer you are not used to going through each and every item in the 160 page contract to see if all the items you asked for are there.
Overall I am happy with my home and the customer service

I was building my dream home with Carlisle Homes 10 years ago, the journey was enjoyable and exciting and especially our sale consultant was fantastic at that time. Now I have been helping my sister and brother in law building their dream home with Carlisle Homes again. Due to language barrier, my sister and my brother in law needs my help in communication and it would have not happened if Carlisle Homes was not such a great company with real people who have allowed me to join this journey. It all started with this such a great sale consultant ...

We are not new to the building process, and know how stressful every stage of it can be. Our previous experience was not necessarily great... However, with Carlisle Homes, the colour selection process went flawlessly and as easy as it could ever be. Our consultant was both very friendly and professional, and although we did our homework and were well-prepared, she helped us a lot with great ideas and smaller details we were not even thinking of. Great experience!

Our dealings with Carlisle Homes have so far been very positive. We have just completed our Colour Selection. We found the Carlisle Homes headquarters wonderful, the service exceptional and our consultants very friendly, knowledgeable and helpful. We feel as if we are in wonderful hands as we proceed to the building stage.

The team (sales consultants) are amazing. They are knowledgeable and attentive. There has been fantastic communication and the process so far has been quick and simple. Their approach, organisational skills and product knowledge is second to none. I would recommend Carlisle to my family and friends as well as those seeking a smooth experience when building a new home.