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Carlisle Homes

Carlisle Homes (page 5 of 224)

4.7 from 5,273 reviews · View Statistics

Reviews

  • Build Stage
  • Customer Service
    4.8 (2,393)
  • Site Admin
    4.6 (1,015)
  • Timeliness
    4.7 (1,260)
  • Structural Integrity
    4.6 (658)
  • Plumbing & Waterproofing
    4.5 (569)
  • Electrical & Lighting
    4.6 (664)
  • Flooring
    4.6 (642)
  • Transparency
    4.7 (1,894)
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  • Verified

Excellent Tender Appointment

published

After a complicated start to our building process, due to Covid19, my partner and I were stressed coming into our tender appointment. We needn't have worried, however, as our tender presenter, [Name Removed], was extremely helpful and understanding when we had lots of questions. [Name Removed] made the process easy for us!

2 comments
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  • Verified

Excellent

published

We were very nervous prior to the colour appointment and our colour consultant made our life very easy. She made us very relaxed and supported us until the end of the appointment. It went very smoothly without any hassle. Color consultant was well presented and knowledgeable with great passion. We will highly recommend her for anyone who is in the process with Carlisle.

2 comments
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Rachit Patel

Rachit PatelGreater Melbourne (Inner), VIC

  • 2 reviews
  • Verified

Excellent experience during the studio appointment.

published

We are happy to choose Carlisle as a builder and luckily we got [Name Removed] as a design consultant. She made my life easy. She is very supportive and easy going and helped us a lot to design our house. She looks like highly skilled with her job. I will rate full marks.

1 comment
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Jessica

Jessica Greater Melbourne (Outer), VIC

  • Verified

AMAZING!!!!!

published

Just completed our colours appointment, [Name Removed] our CLE was lovely to meet her and [Name Removed] our colour consultant went above and beyond for us. She was very knowledgeable and professional with helping us through the whole process. She made our day every enjoyable and relaxing with every step, we highly recommend and appreciate everything they are doing for us.

1 comment
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Julie K

Julie KGreater Melbourne (Outer), VIC

  • 4 reviews
  • Verified

Great Start

published

Just completed our Colour Appointment which was made very easy and enjoyable by our consultant [Name Removed]. Our consultant was well presented, very knowledgeable and as soon has I had made my first colour choice knew exactly what samples to show me for the balance of our selections. I was given enough breaks for food and drink and toilet stops. A very well planned and executed day from arrival to completion.

1 comment
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JJM

JJM

  • 2 reviews
  • Verified

Excellent

published

[Name Removed] is absolutely knowledgeable person, she guide us very well, her hospitality is also great, I was really stressed for this appointment, but [Name Removed] took care of us, her guidance were exceptional, I suggest Carlisle home is great and their friendly staff is so great, I give 100 marks for [Name Removed].

1 comment
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  • Verified

Professionalism at Easy Living Kaduna Park

published

I have been working with the Carlisle Consultants for over a year, then I decided on the Rutherford 33 Design which met my needs.
The consultant then put together the perfect house & land Package for me in Officer.
I found choosing the materials & finishes with the Sales Support very easy & she was extremely helpful.
The whole process so far has been very professional & easy.
I would recommend anyone considering building, to give Easy Living at Kaduna Park a call.

1 comment
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Omprakash

OmprakashGreater Melbourne (Inner), VIC

  • Verified

As a First home buyer can't believe experience will be terrible

published

I thought as a first home buyer, I should go with top builder in Victoria and chose Carlisle. But can't believe experience will be such bad there are number of issues faced during overall build process.
Including delayed communication and build timeline, terrible build quality & material, changes in color selection and material, Hebel is of worst quality looks like cardboard. Damaged nature's strip. Finishing is not up to the mark. Not informed about retaining wall requirement earlier but at the handover and not fixing this issue in fixed price project that's a shame.
My project number is J1016829 and home design EDGEWOOD25MK2
Overall not at all satisfied with Carlisle builder experience and will definitely not recommend to anyone.

1 comment
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LJJL

LJJLGreater Melbourne (Outer), VIC

  • Verified

H2H (Happy to Help)

published

We are starting to build our first home and after visiting several display homes from various builders, we opted to build with Carlisle. The sales consultant and sales support we are dealing with are very friendly, accommodating and patient. They answer every queries we have, may it be through email, phone call, sms, or even when we just drop up to their office without an appointment, they are always happy to help.
We are excited to commence the construction and our customer service officer have been in contact and assured to guide and update us through the whole process.

1 comment
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Edward

EdwardGreater Melbourne (Inner), VIC

  • Verified

Excellent Service from the teams at Carlisle Homes

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1 comment
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Sam Sid

Sam SidGreater Melbourne (Inner), VIC

  • 3 reviews
  • 3 likes
  • Verified

So Far So Good

published

We have not yet started with the build but up until now have found the staff at Carlisle to be really knowledgeable and have found them to be very accommodating. It has been an amazing experience thus far. From the time of first entering into the display office through to color selection there has been constant handholding by the Carlisle team which we have found to be very helpful. This is our second build and can say that so far our experience has been really great.

1 comment
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Imran

ImranGreater Melbourne (Inner), VIC

  • Verified

Very happy with the service, very professional and friendly

published

So far our journey with Carlisle homes has been great. From the first day to now signing the contract stage everything was enjoyable process. Sales consultant and support team is very skilled, friendly and helpful. They have answered every question we have asked for and they have clarified all our queries. The process was very smooth.

- Very happy with the service.

1 comment
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Matthew L.

Matthew L.Greater Melbourne (Metropolitan), VIC

  • Verified

Great Sales Team

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1 comment
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Murtaza Ahmadi

Murtaza AhmadiGreater Melbourne (Outer), VIC

  • Verified

Brilliant Customer Service

published

The experienced office admin and consular made our first step much easy and we are very happy to went with Carlisle Homes in Pakenham. Much appreciated Carlisle teams for their help and special thanks to the Pakenham Carlise team for helping us to take our first step toward our dream home.

1 comment
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  • Verified

They live upto their reputation

published

- the design experts know their job well and helped us to the max. Also, their intent is not to upsell for upgrades but to ensure that the house design/color esthetics are in place
- their sales team is very supportive and responsive to queries both pre and post contract signing.
- happy with the services

1 comment
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Schirelle

SchirelleGreater Melbourne (Outer), VIC

  • Verified

Excellent Customer Service at SPECTRA

published

First time building my own home and had a great first experience at my colour selection appointment with [Name Removed]. She was so patient and helpful throughout the whole process. The day was smooth sailing and all my questions and concerns were addressed. Definitely recommend Carlisle homes as my dad himself has built his 2 homes through them. Very excited on completing my home building journey with you guys!

1 comment
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Good experience with Carlisle Homes

published

Our journey with Carlisle homes so far has been great. From our first appointment at the sales office (Officer) up to now signing the contract. Sales staff have answered every question we have asked and anything that they didn't have an answer was clarified with HeadOffice.
We are happy with the whole process and are looking forward for the reminder of the processes of building the house. Based on our experience we highly recommend Carlisle Homes.

1 comment
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Catherine Tekeli

Catherine Tekeli Greater Melbourne (Metropolitan), VIC

  • Verified

Brilliant service!!!!!!

published

My consultant [Name Removed] was brilliant. New our colour pallet and she made all the right suggestions. Made my selections so much easier. She always gave me all upgrade options for me to consider. My colour selection time was delightful. Very knowledgeable. I walked away feeling like I had been given every option for me to consider. Definitely would recommend.

1 comment
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Great customer service! Highly recommend

published

I've had a great experience so far with Carlisle homes. From sales, CLE and colour selection. My design consultant was amazing, she was so helpful and understood what I was looking for throughout my build. So thankful! My CLE has also been great. Very understanding and accommodating throughout the process. I couldn't have asked for a better experience. So glad to have chosen Carlisle Homes.

1 comment
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Swanal and Ashneel

Swanal and AshneelGreater Melbourne (Inner), VIC

  • Verified

Fruitful colour appointment

published

We had an amazing day selecting the colours of our house with [Name Removed]. She just made our day a smooth sail. [Name Removed] was very helpful with selecting choices when we were having doubts. She was very patient when we took our time to decide our colours which made us feel comfortable. A client focused approach makes this journey more exciting and Im glad we chose Carlisle homes as my builder. Looking forward to the rest of the building journey. Thank you for the beautiful experience.

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Page 5 of 224
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Questions & Answers

Rose

Roseasked

It has been 6 months since we moved into our house and we still have outstanding issues from the water leak we had in our kitchen. Since the beginning of the year, Carlisle Homes had forgotten about their responsibility to check progress on these issues. We were out of kitchen for over 3 weeks from Nov-Dec 2020 and they didn’t reimbursed the whole meal allowance that was promised. Now the Construction Manager and his Manager is denying the conversation we had about it. Also not getting any updates on what they will do next and when they are planning to fix all other outstanding issues. Can someone please direct me on how to deal with these liars? Is there anyone here with the same experience as we did? Thanks

1 answer
Carlisle Homes
Carlisle M.Carlisle Homes

Hi Rose,

Thank you for your question.

As you are aware our construction team have been working closely with you to get all items addressed at your home. The outstanding items have been organised for this week which you have been made aware of.

In regards to your Kitchen and food allowance items, an amount per day was provided to you by our construction management team which has been reimbursed to your nominated account.

If you have any further concerns please do not hesitate to contact us directly.

Kind Regards,
Carlisle Management

Shahed K.

Shahed K.asked

Hi Carlisle Team
Is it possible to to Rear Flip the Rothwell 29 ?

1 answer
Carlisle Homes
Carlisle M.Carlisle Homes

Hi Shahed K,

Thank you for reaching out to us and for your question.

Unfortunately we are not able to flip the rear only of the Rothwell 29 as the rooms wouldn't be align.

If you have any further questions please do not hesitate to contact us again.

Kind Regards,
Carlisle Management

Sam

Samasked

Hi,
What happens when you pay the $2000 deposit and then Carlisle decide they cannot build upon that block of land? If they’re pulling out of the contract surely it’s illegal to keep the $2000.

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Details

CategoryHome Builders
Types of Homes AvailableOne-Storey and Two-Storey
Major Defects Warranty25 years
Knockdown & RebuildYes
Build AreasMelbourne South-East, North, West, and Geelong

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