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Carlisle Homes

Carlisle Homes (page 6 of 120)

4.7 from 5,276 reviews · View Statistics

Reviews

  • Build Stage
  • Customer Service
    4.9 (2,030)
  • Site Admin
    4.7 (547)
  • Timeliness
    4.7 (819)
  • Structural Integrity
    4.8 (249)
  • Plumbing & Waterproofing
    4.8 (179)
  • Electrical & Lighting
    4.7 (273)
  • Flooring
    4.8 (249)
  • Transparency
    4.7 (1,565)
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John H

John HGreater Melbourne (Inner), VIC

  • Verified

From start to finish, amazing service.

published

The overall experience with Carlisle has been extremely pleasant, and very easy to deal with. Each process have been a smooth experience, from initial design/deposit stage all the way to colour selection. A very special thank you to [Name Removed] for helping with the colour choice and providing the best advice on each colour on the house design she was very lovely and helpful. Another special thank you to [Name Removed] for her amazing help and expertise for my initial consultation and chose of house design, she was amazing to contact and all times of the day when I had questions, and was always happy to answer them. Thank you very much,

1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Ankush G.

Ankush G.Greater Melbourne (Metropolitan), VIC

  • Verified

Review for Carlisle Homes - pre construction

published
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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  • Verified

Fantastic Experience

published

From first making an online enquiry, service from the team has been beyond expectation. Communication has been prompt and clear, and any questions we have had have been answered quickly. Time was taken to go over all options, and we never felt that we were being rushed through anything. We were unsure of colours before the appointment, but got some good advice and are now confident with the decisions made. Thank you so much for the friendly hassle free process!

1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Gary

GaryGreater Melbourne (Metropolitan), VIC

  • Verified

The Color Selection Appointment was a breeze

published

All thanks to [Name Removed], our Design Consultant, the color selection appointment went as smoothly as possible. She offered some really nice tips regarding the design. The appointment lasted for about five hours, and many productive decisions were made in those hours all because of the well organised structure of the Color appointment.

1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Arjun

ArjunGreater Melbourne (Metropolitan), VIC

  • Verified

Very Happy Start with Carlisle homes

published

We have just signed a contract to build our first home with Carlisle homes. It has been a very smooth, well organised and enjoyable process so far. Our sales consultant and her assistant were fantastic and hardworking people. They patiently answered all our queries and have always documented our requests correclty. They provided us with open and honest suggestions with house options and colour selection, which helped us make the right decisions. Other than a couple of minor changes, our contract signing went very smooth.
Looking forward to a build team that can maintain the same standard we saw with Sale Team.

1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Vincent T.

Vincent T.Greater Melbourne (Metropolitan), VIC

  • Verified

Strong support group

published

Our sales consultant was very friendly, knowledgable and helpful. She was always there ready to respond to emails asap or pick up calls to help us. The Carlisle team that we had was just awesome. The colour appointment went really well. Our Colour Consultant was very on point with what type of style we wanted to build our house. We are still in pre - construction but overall we are very satisfied with how Carlisle has looked after us. Looking forward to get the build and see the design and colour selections come to life.

1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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  • Verified

Can’t live without you

published

This will be the third time we have built through Carlisle Homes, so obviously we must be very happy with their build.They are very helpful right throughout the build and are only to happy to help with any enquires.we have been very happy with the workmanship of our previous builds, we really had no issues during construction. The final cost compared very well with the estimated cost.
Very happy chappies.

1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Miss Penni

Miss PenniGreater Melbourne (Outer), VIC

  • Verified

fantastic customer service, can't fault so far...

published
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Sandhya Manoj

Sandhya ManojGreater Melbourne (Outer), VIC

  • Verified

Fabulous Customer Service

published

As a customer every single member of the team from top to bottom talk to us and solve our problems.
Explained everything we need in details that made so comfortable for us to chose in SPECTRA appointment. A customer don’t care how much you know until they know how much you care. Excellent customer service mean everything for choosing right selection for our dream home. Thank you so much....

1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Selene W.

Selene W.

  • 2 reviews
  • Verified

Great customer service making it an enjoyable process

published

It has been a very smooth, organised and enjoyable process to get to contract stage, led by my customer liaison executive. All my appointments were booked well in advance and I've received regular updates and communication of what to expect at each stage. Everyone I've dealt with from sales to contract stage has been friendly, helpful and professional, making the process enjoyable and less daunting.

1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Jatin Bajaj

Jatin BajajGreater Melbourne (Inner), VIC

  • Verified

Superb service by Color consultant - [Name Removed]

published

[Name Removed] was very patient with us from the beginning. It was after closing time, by the time we finish, but she did not rush us. She was detailed, specific and honest. Talked us through the range of elements with all possibilities. We were provided an exceptional service. Happy to deal!

1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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  • Verified

Amazing Customer Service!

published

I have very good experience with Carlisle Homes. Their Sales Consultant is amazing. She is enthusiastic and patient, always go beyond her role to answer my inquires. She is hard working and quick in responding my emails, sometimes she did this at late night or on her day off. She gave us honest suggestions with upgrade in our house and has done her best to meet our needs. Her assistant is great too when she helped us to choose the colour for our house. We are waiting for the building contract but these two staff in their customer service team have impressed me. I hope their construction team will maintain the same standard.

1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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  • Verified

Thank You !!!

published

Thank you for assisting us during the colour appointment. The consultant understands our requirements and guide us accordingly. The enviorment were friendly and comfortable. It helps us to made our selection process easier. We are happy with our selection.
We are looking foward to continue our journey with Carlise with this same standand.

1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Ravindra

RavindraGreater Melbourne (Outer), VIC

  • Verified

Great seamless experience with Spectra

published

My wife and I attended couple of color browsing sessions earlier and color selection on 24th March. All the consultants were really helpful and informative, which made our selection smooth and effective. We were very happy with our choices and looking forward to complete our dream home. Thanks everyone and really appreciate all the support.

1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Savita

SavitaMetropolitan Adelaide, SA

  • Verified

Awesome experience!!!

published

The whole process starting from consultation till signing of the contract was very smooth and informative. The respective staff were very supportive and helpful. All our queries very responded very well by the staff. The colour selection appointment helped us selecting our best for the house. We are very happy to be associated with Carlisle group

1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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  • Verified

Building home experience made easy

published

Great customer service oriented and helping staff at Carlisle officer easy range homes.Just signed the contract and can’t believe how easy the overall experience was.Highly recommend Carlisle homes.I was guided and explained every single step.Fixed site costs give you piece of mind not like some other builders give you nasty surprises.

1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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  • Verified

It was perfect and understood everything

published

Reasonable and clear. During appointment every thing was good and clear and the team was very kind and helpful they helped us to get through everything on an easy way . They offered coffee and they also gave us morning tea and much which was really good and I would recommend it

1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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  • Verified

Great experience with Spectra

published

Great experience with Spectra. Got plenty of time to choose and very nice gesture from Carlisle.
Colour consultant [Name Removed] was really helpful and made the process seamless .Electrical consultant ( Thanku) was outstanding -very professional and knowledgeable. My overall rating is excellent.
Great designs and colours .Thank you for your help and support.

1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Yagiz Adal

Yagiz AdalGreater Melbourne (Outer), VIC

  • Verified

Thank You for making it Seamless

published

My wife and I attended Carlisles offices yesterday for color selection and the like.We were greeted by a smiling and friendly face and that face belonged to [Name Removed].We felt welcome and immediately at ease.[Name Removed] made her recommendations and was not pushy at all,allowing us to make the final decision.Very Happy.

1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Ghada Meseha

Ghada Meseha Greater Melbourne (Inner), VIC

  • Verified

Seamless session

published

Our colour selection appointment ran just smooth , the Carlisle colour consultants were really helpful , they walked us through the showroom and explained everything in detail, they were very patient and open for any kind of questions, we really appreciate that, we had to pick a lot of stuff, we've gone through a lot of details, bits and pieces here And there, though it was easy because of our helpful consultant who made it easy for us to finish off most of our selections and
We're looking forward to complete our colour selection stage as well as all the consequent stages

1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
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Page 6 of 120
See all Carlisle Homes reviews

Questions & Answers

Rose

Roseasked

It has been 6 months since we moved into our house and we still have outstanding issues from the water leak we had in our kitchen. Since the beginning of the year, Carlisle Homes had forgotten about their responsibility to check progress on these issues. We were out of kitchen for over 3 weeks from Nov-Dec 2020 and they didn’t reimbursed the whole meal allowance that was promised. Now the Construction Manager and his Manager is denying the conversation we had about it. Also not getting any updates on what they will do next and when they are planning to fix all other outstanding issues. Can someone please direct me on how to deal with these liars? Is there anyone here with the same experience as we did? Thanks

1 answer
Carlisle Homes
Carlisle M.Carlisle Homes

Hi Rose,

Thank you for your question.

As you are aware our construction team have been working closely with you to get all items addressed at your home. The outstanding items have been organised for this week which you have been made aware of.

In regards to your Kitchen and food allowance items, an amount per day was provided to you by our construction management team which has been reimbursed to your nominated account.

If you have any further concerns please do not hesitate to contact us directly.

Kind Regards,
Carlisle Management

Shahed K.

Shahed K.asked

Hi Carlisle Team
Is it possible to to Rear Flip the Rothwell 29 ?

1 answer
Carlisle Homes
Carlisle M.Carlisle Homes

Hi Shahed K,

Thank you for reaching out to us and for your question.

Unfortunately we are not able to flip the rear only of the Rothwell 29 as the rooms wouldn't be align.

If you have any further questions please do not hesitate to contact us again.

Kind Regards,
Carlisle Management

Sam

Samasked

Hi,
What happens when you pay the $2000 deposit and then Carlisle decide they cannot build upon that block of land? If they’re pulling out of the contract surely it’s illegal to keep the $2000.

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Details

CategoryHome Builders
Types of Homes AvailableOne-Storey and Two-Storey
Major Defects Warranty25 years
Knockdown & RebuildYes
Build AreasMelbourne South-East, North, West, and Geelong

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