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Carlisle Homes
4.7 from 6,536 reviews · View Statistics
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Reviews

  • Build Stage
  • Customer Service
    4.4 (441)
  • Site Admin
    4.2 (202)
  • Timeliness
    4.4 (240)
  • Structural Integrity
    4.2 (128)
  • Plumbing & Waterproofing
    4.0 (112)
  • Electrical & Lighting
    4.1 (130)
  • Flooring
    4.1 (118)
  • Transparency
    4.1 (303)
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Satwant Singh
Satwant SinghGreater Melbourne (Metropolitan), VIC
  • Verified

Colour Selection Appointment

published

Thanku George was my color Selection consultant she is very professional, response time was very quick.

She helped me get exactly what I was looking for. Very committed to great service and is very friendly, her work ethic was awesome .

I am giving a 4 star because I had an electric selection appt the same day, the girl who did the electrical plan rushed her work, didn’t provide me much ideas or plans.
She didn’t really put in effort or time in the appt which disappointed me.

  • Customer Service
  • Electrical & Lighting
  • Build StagePre-Construction
Carlisle Homes
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Jessica K.
Jessica K.Greater Melbourne (Outer), VIC
  • Verified

Easy Living Carlisle Home Build

published
  • Customer Service
  • Timeliness
Carlisle Homes
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Hola
HolaGreater Melbourne (Inner), VIC
  • Verified

Great and Amazing Experience

published

We had a great experience during our colour selection, although it was a bit overwhelming. The consultant was energetic and took her time to explain in details. She was able to guide us during our decision making. The receptionist was friendly and welcoming as well.

  • Build StagePre-Construction
Carlisle Homes
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Sunilkumar T.
Sunilkumar T.Greater Melbourne (Outer), VIC
  • Verified

Good Experience and a great service

published

Carlisle offers Very good home designs . We almost liked every design which was suiting to our land size. Customer services was good and prompt responses.
So we locked the price by paying the required initial deposit. But unfortunately due to COVID and other impacts on the construction industry they had to revise my quote and remove the agreed promotion such has evaporative cooling.
However, I understood the situation and paid the additional amount so they would continue to deliver the best home without compromising the quality.
Thanks

  • Customer Service
  • Build StagePre-Construction
Carlisle Homes
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Hetal M.
Hetal M.Greater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 7 likes
  • Verified

Colour appointment

published

Spectra has a wide selection of products. Impressed to see all display but at the same it is quite overwhelming for a first time builder. Carlisle staff has been very helpful. Two things we recommend. Color selection appointment should be for two days and Spectra visit should be open for two days in a week rather than just on Sunday.

  • Customer Service
  • Incentivised Review No
  • Build StagePre-Construction
Carlisle Homes
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Sachin Joshi
Sachin JoshiVictoria
  • 2 reviews
  • Verified

Good Experience with Sales, Color Selection, Loan Studio Process and Staff

published
  • Customer Service
  • Timeliness
Carlisle Homes
Carlisle M.Carlisle HomesSend a private message
Sachin Joshi
Sachin Joshi

Thanks to you ! guys, looking forward to work with you all at Carlisle in building our first home. I am counting on the good vibes i have always got at Carlisle and their staff.

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Shashank
ShashankGreater Melbourne (Outer), VIC
  • 2 reviews
  • Verified

My new home construction experience

published

I was happy with Carlilse with my build process, my CLA and supervisor were very helpful and supportive throughout my build process.

The only difficulty I am phasing now with the defects occurred after handover, In my house at many places the heavy cracks occurred and Carlise is monitoring that for 12 months and until the land movement is not getting settled as they said to me.

I'll post later about my experience with Carlise on the new build/3 month's inspection issues and for their post-handover services.

  • Customer Service
  • Site Admin
Carlisle Homes
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  • Verified

Perfect very impressive

published

Need more colour browse appointments, it is very confusing to choose the colours in a day. Need more help and suggestions from the colour browse staff. Colours were very limited wish there were more inclusion in the Affinity Luxe promotione.

  • Customer Service
  • Timeliness
Carlisle Homes
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  • Verified

Colour picking appointment was great!

published

Our colorist was really nice and quite good at helping us navigate what colors went well together. She made the it all very enjoyable and had some great suggestions.
I think for the whole experience though it would have been beneficial if the 'visualizer' app that Carlisle has was up to date with all the color and material options. You spend a lot of time on the app putting different things together only to find out that they may not be available or there were options not available on the app that are at the showroom.

  • Customer Service
  • Build StagePre-Construction
Carlisle Homes
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APM
APMGreater Melbourne (Inner), VIC
  • Verified

Good experience

published

We are at the colour selection stage (i.e. cannot comment about the build as it has not started yet. The Colour Selection appointment went well. It was well organised, but we felt that there was a lot to cover in one day. We went to the appointment well prepared, yet we had to rush through the selection process to cover the entire selection.

  • Customer Service
  • Build StagePre-Construction
Carlisle Homes
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Adeleye A.
Adeleye A.Greater Melbourne (Inner), VIC
  • Verified

Coluor selection review

published

We had our colour selection last week and it was a smooth Experience. Our Consultant demonstrated immense knowledge about interior designing and worked with us to create a perfect colour theme for both interior, exterior and other gadgets. We tried to keep the add ons to budget size and this was achieved as there was no imposing of items on us. The beginning has been good so far and I hope the entire process goes smoothly as well. Reception was also very welcoming .

  • Customer Service
  • Timeliness
Carlisle Homes
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Aldrin Jose
Aldrin JoseGreater Melbourne (Outer), VIC
  • Verified

Our new home in Australia

published

Timeline during construction was on time. Materials are same during colour selection. Few issues during transition such as delay of oven due to covid issue delivery which are escalated and resolved. Explained and discussed during handover the important matters during the first three months which is very helpful. So far all went well.

  • Build StagePost-Construction
Carlisle Homes
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  • Verified

Superb!

published

I have started my building journey with Carlisle since last year and so far so happy with the team
Both [Name Removed] and [Name Removed] were helpful and accommodating. Highly recommended
Email and information were prompt
Carlisle staff were patience with us in all the changes that we require to make our new home comfortable to cater for our needs.

  • Customer Service
  • Site Admin
  • Build StagePre-Construction
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  • Verified

Great experience with Carlisle Homes

published
  • Build StagePre-Construction
Carlisle Homes
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Tahir
TahirGreater Melbourne (Inner), VIC
  • Verified

Great Experience with Carlisle

published

My experience with [Name Removed] on Color Appointment was great. Carlisle's team is really professional and easy going. though the color appointment was a bit overwhelming however, color and electrical consultant were very supportive and experience make the whole process smooth. professionalism of Carlisle team right from day one till date is really good. looking forward completing the tender and contract process in coming days.

  • Customer Service
  • Site Admin
Carlisle Homes
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Page 1 of 10

Questions & Answers

Karthik P.
Karthik P.asked

Hi,

Can you please share contact details of a responsible Managerial person handling QA issues.

I have concerns regarding my ongoing build and I would like to discuss it with someone who has an intent to attend.

I have requested the CLE too. No response.

Thank you.

Regards,
Karthik Pushpala

1 answer
Carlisle Homes
Carlisle M.Carlisle HomesSend a private message
Joseph IVY
Joseph IVYasked

Hi with carlisle can you change from T- Ranges home to Affinity home before your contract signed

2 answers
Amandeep Syal
Amandeep Syal

Hi Joseph
I believe you have to start from scratch in that case right from the sales consultant.

Carlisle Homes
Carlisle M.Carlisle HomesSend a private message

Hi Joseph IVY,
A change of product of this nature would require new sales paperwork and re-commencement of the building journey.
Regards,
Carlisle Management

theseeker
theseekerasked

Hi there,
I'm building Canterbury Grand 43 (Affinity). I want it to be all-electric (no gas at all). So far, I have chosen an induction cooker and an electric water heating system (cost: $6000). I have asked that the ducted heating unit be ugraded to electric rather than gas ( I'm yet to receive an answer for this) - how much could this cost? Is there anything else I need to include in the design to make it all electric? I will be installing solar and battery back up after hand over - what are the special provisions I need to make for this?

1 answer
Carlisle Homes
Carlisle M.Carlisle HomesSend a private message
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Details

CategoryProject Home Builders
Types of Homes AvailableOne-Storey and Two-Storey
Major Defects Warranty25 years
Knockdown & RebuildYes
Build Areas

Melbourne South-East, North, West, and Geelong

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