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As of August 1st, 2019, Carlisle Homes is offering each reviewer a $100 E-gift Card to their customers to encourage them to write a positive or a negative review. It is possible that reviews were written by customers who received such a reward. Previous Incentives: From September 5th, 2018 until July 31st, 2019 a $100 Visa Universal Gift Card for a positive or negative review.
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aneela adeelGippsland, VIC
- Verified customer
color selection
So far the experience has been good, we are in the pre- build stage and have recently completed our color selection, which was made stress free thanks to the consultant.
We have previously build a house with porter Davis, our experience with Carlisle none the less was same.
Now we are eagerly waiting for the building process to start and see our dream coming true!
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bbnVictoria
- Verified customer
Colours went pretty good if not the best
This is a mix review because we were given just one day for colours and electrical for a big 51 sq double storey house. I believe its still one day for a 25 sq single storey house. We had to prepare a lot by ourselves as we had to rush and visit all different suppliers as the colour browse was not offered to us due to covid restrictions. We were prepared 90% of it and even drawn a electrical sketch to which the electrical consultant was amazed at our level of preparation!! Having said that, atleast one day should be given just for electrical b...Read more
ecause there is so much to do and not every person will be aware or building houses all the time... The colour selection itself was smooth as we knew what theme we wanted. The colour consultant was pretty quick to run around and bring different samples to us and document it as well. The electrical lady was pretty good too in providing us prices for each item and drafting it into her software. In the end we felt a bit rushed as we only had between 2-4pm for electrical. One thing we would have felt good if the colour consultant told us the difference between each type of carpet, for instance we chose solution dyed polypropylene just by looking at the colour, instead she should have suggested that solution dyed nylon is much better quality than the propylene.. Such things is what you expect from an expert. We later got to know (couple of days later), that we chose a lower quality carpet. So when I emailed, she did a colour match between the two types and helped us pick the better quality carpet. Overall happy with the colour choices we could pick up.Similar opinion? Write a review on ProductReview.com.au!
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SanGreater Melbourne (Metropolitan), VIC
- 2 reviews
- 2 likes
- Verified customer
Pre-Build Stage - Great Customer Experience
We took approximately a week to go from quote to contract and another week to finalising colours - that's what you get with Easy Living home range from Carlisle. The speed is ideal for investment properties and good for first home buyers who can be prepared.
What I would recommend to first home buyers is to be prepared by visiting as many display homes as possible before your colour appointments because it is not a studio you walk into, but you sit at a table to choose your upgrades and colours etc.
In addition to expensive site costs, one gr...Read more
ouse would be that the credit we receive for something we want to be excluded is almost nothing. If we were to get the living and rooms flooring done from another vendor, the credit offered was just 3k. Overall, until the site start stage, the experience has been great, to say the least! Really hope it continues this way and we have a new home with as little stress as possible with them being as organised as they have been until now.Similar opinion? Write a review on ProductReview.com.au!
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Team Kalkallo Greater Melbourne (Outer), VIC
- Verified customer
Fantastic
It was nice building with Carlise that’s why this is the second time we build with them.. they are very easy to deal with and the staff are very accommodating.. they will help you on everything in order to make it work properly specially during colour selection. Thanks Carlise and team
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Bhumi L.Greater Melbourne (Metropolitan), VIC
- 2 reviews
- Verified customer
Great customer service
We have just completed our stage two process with Carlisle and received our developer approval.The entire process right from the hia contract until now has been very smooth and easy. The consultants professional, polite and always keeping us in the loop. Looking forward to the remaining stages in the process.
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- Verified customer
Spectra Selection Centre
This is our 2nd build with Carlisle so we were quite prepared prior to our colour selections and new the direction we were heading in. Our consultant was very nice and assisted us with pricing, options that weren’t on display etc, where she could. We look forward to the next stage in the process.
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so5jnGreater Melbourne (Outer), VIC
- Verified customer
Excellent Experience!!
This is our second build with Carlisle. What brought us back to Carlisle was their warranty service and the quality of the build.
Our build has been stress free. Our site supervisor was amazing. He was a good communicator, approachable and very easy to work with. He went beyond and above to give us the best customer service and a quality build.
One negative point of the building process was the documentation stage. (Before start of the build). We felt that the documentation handling was very poor. We had to correct the same mistake over and ov...Read more
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NizamGreater Melbourne (Inner), VIC
- Verified customer
Good experience on moving forward
Although it's little early to assess fully, so far the journey seems to be a very good experience with some professional advise and suggestions from various professionals of Carlisle Homes. The sales guy who guided us through the process is very professional and understood our needs well. We hope that Carlisle would provide us with a beautiful end product which we can call "Our Home"
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Marie FaronGreater Melbourne (Outer), VIC
- 2 reviews
- Verified customer
Third time!
It is my third construction with Carlisle. This time around things were different due to Covid restrictions. Colour selection was online so was the tender & contract appointment. Colour selection went well and the design consultant was really helpful. I’m still in process of finalising the variations and getting the building permit. Hopefully we’ll enjoy this house as much as we enjoyed the previous house.
1 comment
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VanithaGreater Melbourne (Outer), VIC
- Verified customer
Perfect house meets all our requirements & budget.
Sales consultant was amazing. He helped us to pick the right land and fixed our house price. But the colour selection was not as good as I was expecting. Even though I know things changed because of Covid, the online colour selection was frustrating. I had to finish it in 1 go only. There was nearly no communication. Finally we managed to change the colours and got the contract signed. We hope that the construction supervisor we get will see to it that our house will be completed to the best. Our kids are really excited :)
1 comment
Carlisle M.Carlisle Homes
Hi Vanitha,
Thank you for sharing your experience with us so far. ... Read more
We are honoured that you loved your sales experience and that we were able to provide you with a floorplan that suited your requirements and budget. It is unfortunate that during Victorians stage 4 lockdowns spectra appointments were held virtually, and we apologise that you felt this appointment was frustrating, however we are thrilled to read that you were able to make changes to your colours that you felt more comfortable with before signing your contract. We are very confident that you will continue to enjoy the construction stage of your journey just as much as your pre-site experience Vanitha. Kind Regards, Carlisle ManagementSimilar opinion? Write a review on ProductReview.com.au!
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Rea L.Greater Melbourne (Inner), VIC
- Verified customer
Good Customer Service
We are in the initial stage of our building process and so far everything is smooth and hassle free. We are building the easy living range and I’m glad that the process is very straightforward. No fuss
We choose Carlisle because we rely on the name itself. Reliable and trusted builder.
1 comment
Carlisle M.Carlisle Homes
Hi Rea L,
Wow! What a glowing review. Thank you for taking the time to share your thoughts. ... Read more
Our Easy Living team will be so thrilled to read that you have enjoyed your experience thus far. We look forward to delivering a home next year that we can all be truly proud of. Kind Regards, Carlisle ManagementSimilar opinion? Write a review on ProductReview.com.au!
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Venkat
- 2 reviews
- Verified customer
Sanctuary 48
Very well explained from the consultant regarding the product we are looking for. Provided the detailed information along with the implications for deviations and changes, very patient during the appointment and provided convincing responses to the questions along with visuals using the computer. The consultant have the knowledge of details of product.
1 comment
Carlisle M.Carlisle Homes
Hi Venkat,
Thank you for leaving such a great review! ... Read more
Making the selections for your new home can be overwhelming but our team aim to make this process easy by guiding you through all of your options during the sales process. Reading that this was the case for you is wonderful! Venkat, thank you again for your review and we wish you all the very best for the remaining stages of your build with us. Kind Regards Carlisle ManagementSimilar opinion? Write a review on ProductReview.com.au!
- Verified customer
Good
[names removed] did a good job middle of the pandemic
Initially I didn’t have any experience with this builder and I was not confident the way they handle the job in the first few weeks ( specially since we had a lot of restrictions due to stage 4 lock down ) however your staff ( sales and colour) made me believe in your company day by day of the process ( me and my Mrs love the online 3D viewing options of house models ) and because of that I was super comfortable and pretty stress free of the process and I would definitely recommend your company to anyone who is looking forward to build.
1 comment
Carlisle M.Carlisle Homes
Hi Sam niyangoda,
Thank you for your review.... Read more
We are glad to hear that despite a few bumps in the road that you are now enjoying your experience with us and that you would recommend us to others. Sam niyangoda, we are confident that you will continue to enjoy the remainder of your journey with us. From all of us at Carlisle Homes we would like to wish you and your family a lovely Festive Season and a safe and Happy New Year. Kind Regards, Carlisle ManagementSimilar opinion? Write a review on ProductReview.com.au!
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Cez P.Greater Melbourne (Metropolitan), VIC
- 2 reviews
- 1 like
- Verified customer
So Far So Good
We had a very positive start with sales consultant, [name removed]. He was super efficient. Very pleased with his overall service. We just signed contracts today, noticed a few issues within the plans and was assured they would get rectified post contract signing. Hoping the rest of our journey goes smoothly! Hopefully by end of build we will still be able to keep our high rating for them.
1 comment
Carlisle M.Carlisle Homes
Hi Cez P,
Thank you for sharing your experience with us so far. ... Read more
It sounds as though your sales consultant has set the tone for what will be a very positive building journey. We are very happy to read that all minor issues raised have been addressed. Out team strive to provide all of our clients with excellent customer service, so we are confident that you will find the remainder of the process to be smooth sailing and will still be able to keep your high rating towards us. Cez P, thank you again for your review. Kind Regards, Carlisle ManagementSimilar opinion? Write a review on ProductReview.com.au!
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AbhishekGreater Melbourne (Inner), VIC
- Verified customer
Efficient sales and colour selection support during the lockdown
Thank you Carlisle Homes for making our sales journey comfortable, sales consultants were thoroughly professional and provided feedback when requested during the sales and color selection process, and beyond. Their advice was valuable in making some of the key decisions. Looking forward to similar support for the rest of the construction phase!
1 comment
Carlisle M.Carlisle Homes
Hi Abhishek,
Thank you for your fantastic review.... Read more
Your Sales Consultants will be absolutely thrilled by your kind words and we are so pleased to read that they are making your experience such an enjoyable one. We are confident that this high level of service will continue and you will absolutely love the end result your home. We wish you all the very best for the construction of your brand new home and hope it’s not too long until your receiving your keys. Kind Regards, Carlisle ManagementSimilar opinion? Write a review on ProductReview.com.au!
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Nathan K.Greater Melbourne (Outer), VIC
- Verified customer
Very well organised
- Good presentation for the clients & well explained Colour selection process
- As client I was able to picture in my mind how the house will like after the colour selection presentation by Carlisle
- Various options for items such as Brick, Rendered surface, kitchen/bathroom/ toilet fittings, flooring etc with price was given to make decisions on our selection based on cost, quality & appearance
1 comment
Carlisle M.Carlisle Homes
Hi Nathan K,
Thank you for your review of your recent Spectra appointment. ... Read more
It is fantastic to read that you have a positive experience and you are able to picture how your home will look once construction starts. We are sure that you will be thrilled with your selections. Nathan K, thank you again for your review and we wish you all the best for the remaining stages of your journey and hope it’s not too long before your receiving the keys to your new home. Merry Christmas and a Happy New year. Kind Regards, Carlisle ManagementSimilar opinion? Write a review on ProductReview.com.au!
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NavaidGreater Melbourne (Metropolitan), VIC
- Verified customer
Exceptional Service !
We started our Home Building journey with Carlisle Homes after going through our initial research with other builders. The day we got in touch with the sales team, we can say it was different from rest of the players in the market. Even though with high influx of work we got all our responses back on time and the final contract was ready before schedule time that too without any surprises. I am confident that the final product will be above the market standard and workmanship & quality will meet the reputation of Carlisle homes.
2 comments
Good Managment
Carlisle M.Carlisle Homes
Hi Navaid,
We are absolutely thrilled that after all of your research for a builder we were your builder of choice! ... Read more
To read that at every stage of your journey thus far, all our team have provided you with excellent service is fantastic. We really pride ourselves on the high level of customer service we provide all of our customers and we are sure that this will continue for the upcoming stages of your journey also. Navaid, thank you for your great review and we hope you make many happy memories in your beautiful new home. Kind Regards, Carlisle ManagementSimilar opinion? Write a review on ProductReview.com.au!
Ida DGreater Melbourne (Outer), VIC
- Verified customer
This is perfect
My husband and l had great experience specially when we were choosing our colours for our home they where very helpful with helping us to choose the right colours our supervisor was friendly and made sure to keep us updated with what is happening and the process of the build
1 comment
Carlisle M.Carlisle Homes
Hi Ida D,
Firstly, we would like to thank you for sharing your experience so far. ... Read more
We are truly honoured to read your feedback and are overjoyed to hear that you are happy with your relationship with our team so far and that your building journey has been a smooth one. Thank you again for your fantastic review Ida D, we are confident that you will be moving in to your brand new home before you know it. Kind Regards, Carlisle ManagementSimilar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
- Verified customer
Good experience
My husband and I are planning a knock down rebuild with Carlisle Homes. We have just completed our colour selection and have had a great experience so far. We were quite apprehensive going into our colour selection appointment but our consultant reassured us of our choices and was very helpful with the areas we were uncertain.
1 comment
Carlisle M.Carlisle Homes
Hi AJG,
Thank you for sharing your experience with us so far. ... Read more
Building a home can be a daunting experience which is why we have aimed to provide all of our customers with an easy to follow process to ensure a smooth and enjoyable experience. Reading that this has been the case for you during your spectra appointment is fantastic and we are sure that this will continue throughout the construction of your new home. AJG, thank you for your review and we wish you all the very best for the remaining stages of your journey. Kind Regards, Carlisle ManagementSimilar opinion? Write a review on ProductReview.com.au!
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Charlene SamuriwoGreater Melbourne (Outer), VIC
- Verified customer
Fantastic
We have not build yet but our experience at the colour appointment was lovely. The colour consultants were really helpful were we got stuck. It was a long day and i was pregnant but i felt accommodated and was given breaks when i needed them. I would recommend this company
1 comment
Carlisle M.Carlisle Homes
Hi Charlene Samuriwo,
Thank you for your lovely review on your Spectra experience. ... Read more
Our team could not be happier to read your positive review. We believe that having a support team is the key to creating a memorable building journey. We are confident that this level of service will continue during construction and beyond. All the best for the remaining stages of your build with us and thank you for your further recommendations, we appreciate it a lot. Kind Regards, Carlisle ManagementSimilar opinion? Write a review on ProductReview.com.au!
Questions & Answers
Johnsonasked
Hi,
I would just like to ask if you build on a sloping block?
Ours has a fall of 2.0m.
Babi R.asked
How much need deposit for house and package?
1 answer
We built in the Easy Living range and paid 2k deposit for the build. The land deposit will depend on your developer.
Palak Patelasked
Hi
we bought our house which was 8 months old built by Carlisle homes. After 1 year, cracks start to emerge. Carlisle homes fixed few cracks initially. After few months, new cracks start to merge and today its nearly after 1.5 years those cracks are getting bigger and worse. They give 7 year structural warranty so the inspector took 1 year to take level samples on every corner of the house and asked me to do concrete around the house ( which is ended up doing it ) and gave me list of things to be done outside the house to stop the movement. It looks like the inspector does not want to do fix the cracks and is making issues on the landscaping and other things and refuse to fix the cracks until the issues are not fixed by me. I have already spend $11,000 fixing the issues that they ask me. But still not he refuse to do the job.
No answers
Details
Category | Home Builders |
---|---|
Types of Homes Available | One-Storey and Two-Storey |
Major Defects Warranty | 25 years |
Knockdown & Rebuild | Yes |
Build Areas | Melbourne South-East, North, West, and Geelong |
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Carlisle M.Carlisle Homes
Hi Marie Faron,
Thank you for your lovely review. ... Read more
How lucky are we? Third time building with Carlisle Homes this is the biggest compliment we could receive. All the best with the your application for your building permit your Client Liaison Executive will be following this process up for you. We can assure you that you will enjoy your third home just like you have with your previous Carlisle Homes. From all the team at Carlisle Homes we would like to wish you a Merry Christmas and a Happy New Year. Kind Regards, Carlisle Management