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Carlisle Homes
4.7 from 4,887 reviews · View Statistics

Reviews

  • Build Stage
  • Customer Service
    4.4 (299)
  • Site Admin
    4.2 (138)
  • Timeliness
    4.4 (165)
  • Structural Integrity
    4.2 (91)
  • Plumbing & Waterproofing
    3.9 (77)
  • Electrical & Lighting
    4.1 (87)
  • Flooring
    4.1 (78)
  • Transparency
    4.1 (229)
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aneela adeel

aneela adeelGippsland, VIC

  • Verified customer

color selection

published

So far the experience has been good, we are in the pre- build stage and have recently completed our color selection, which was made stress free thanks to the consultant.
We have previously build a house with porter Davis, our experience with Carlisle none the less was same.
Now we are eagerly waiting for the building process to start and see our dream coming true!

Customer Service
Site Admin
Timeliness
Structural Integrity
Electrical & Lighting
Flooring
Incentivised ReviewNo
Build StagePre-Construction
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bbn

bbnVictoria

  • Verified customer

Colours went pretty good if not the best

published
Build StagePre-Construction

The reviewer stated that an incentive was offered for this review

San

SanGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 2 likes
  • Verified customer

Pre-Build Stage - Great Customer Experience

published
Customer Service
Timeliness
Build StagePre-Construction

The reviewer stated that an incentive was offered for this review

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Team Kalkallo

Team Kalkallo Greater Melbourne (Outer), VIC

  • Verified customer

Fantastic

published

It was nice building with Carlise that’s why this is the second time we build with them.. they are very easy to deal with and the staff are very accommodating.. they will help you on everything in order to make it work properly specially during colour selection. Thanks Carlise and team

Customer Service
Site Admin
Timeliness
Transparency
Incentivised ReviewNo
Build StagePre-Construction
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Bhumi L.

Bhumi L.Greater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Great customer service

published

We have just completed our stage two process with Carlisle and received our developer approval.The entire process right from the hia contract until now has been very smooth and easy. The consultants professional, polite and always keeping us in the loop. Looking forward to the remaining stages in the process.

Customer Service
Site Admin
Timeliness
Structural Integrity
Build StagePre-Construction
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The reviewer stated that an incentive was offered for this review

  • Verified customer

Spectra Selection Centre

published

This is our 2nd build with Carlisle so we were quite prepared prior to our colour selections and new the direction we were heading in. Our consultant was very nice and assisted us with pricing, options that weren’t on display etc, where she could. We look forward to the next stage in the process.

Customer Service
Electrical & Lighting
Build StagePre-Construction

The reviewer stated that an incentive was offered for this review

so5jn

so5jnGreater Melbourne (Outer), VIC

  • Verified customer

Excellent Experience!!

published
Build StagePost-Construction
Construction End DateDecember 2020

The reviewer stated that an incentive was offered for this review

Nizam

NizamGreater Melbourne (Inner), VIC

  • Verified customer

Good experience on moving forward

published

Although it's little early to assess fully, so far the journey seems to be a very good experience with some professional advise and suggestions from various professionals of Carlisle Homes. The sales guy who guided us through the process is very professional and understood our needs well. We hope that Carlisle would provide us with a beautiful end product which we can call "Our Home"

Customer Service
Build StagePre-Construction

The reviewer stated that an incentive was offered for this review

Marie Faron

Marie FaronGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Third time!

published

It is my third construction with Carlisle. This time around things were different due to Covid restrictions. Colour selection was online so was the tender & contract appointment. Colour selection went well and the design consultant was really helpful. I’m still in process of finalising the variations and getting the building permit. Hopefully we’ll enjoy this house as much as we enjoyed the previous house.

Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

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Vanitha

VanithaGreater Melbourne (Outer), VIC

  • Verified customer

Perfect house meets all our requirements & budget.

published

Sales consultant was amazing. He helped us to pick the right land and fixed our house price. But the colour selection was not as good as I was expecting. Even though I know things changed because of Covid, the online colour selection was frustrating. I had to finish it in 1 go only. There was nearly no communication. Finally we managed to change the colours and got the contract signed. We hope that the construction supervisor we get will see to it that our house will be completed to the best. Our kids are really excited :)

Customer Service
Transparency
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

Rea L.

Rea L.Greater Melbourne (Inner), VIC

  • Verified customer

Good Customer Service

published

We are in the initial stage of our building process and so far everything is smooth and hassle free. We are building the easy living range and I’m glad that the process is very straightforward. No fuss
We choose Carlisle because we rely on the name itself. Reliable and trusted builder.

Customer Service
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

Venkat

Venkat

  • 2 reviews
  • Verified customer

Sanctuary 48

published

Very well explained from the consultant regarding the product we are looking for. Provided the detailed information along with the implications for deviations and changes, very patient during the appointment and provided convincing responses to the questions along with visuals using the computer. The consultant have the knowledge of details of product.

Customer Service
Site Admin
Timeliness
Incentivised ReviewNo
Build StagePre-Construction
See all answers
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
  • Verified customer

Good

published

[names removed] did a good job middle of the pandemic
Initially I didn’t have any experience with this builder and I was not confident the way they handle the job in the first few weeks ( specially since we had a lot of restrictions due to stage 4 lock down ) however your staff ( sales and colour) made me believe in your company day by day of the process ( me and my Mrs love the online 3D viewing options of house models ) and because of that I was super comfortable and pretty stress free of the process and I would definitely recommend your company to anyone who is looking forward to build.

Customer Service
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

Cez P.

Cez P.Greater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 1 like
  • Verified customer

So Far So Good

published

We had a very positive start with sales consultant, [name removed]. He was super efficient. Very pleased with his overall service. We just signed contracts today, noticed a few issues within the plans and was assured they would get rectified post contract signing. Hoping the rest of our journey goes smoothly! Hopefully by end of build we will still be able to keep our high rating for them.

Build StagePre-Construction
Construction End DateJuly 2021
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

Abhishek

AbhishekGreater Melbourne (Inner), VIC

  • Verified customer

Efficient sales and colour selection support during the lockdown

published

Thank you Carlisle Homes for making our sales journey comfortable, sales consultants were thoroughly professional and provided feedback when requested during the sales and color selection process, and beyond. Their advice was valuable in making some of the key decisions. Looking forward to similar support for the rest of the construction phase!

Customer Service
Timeliness
Transparency
Build StagePre-Construction
See all answers
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

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Nathan K.

Nathan K.Greater Melbourne (Outer), VIC

  • Verified customer

Very well organised

published

- Good presentation for the clients & well explained Colour selection process
- As client I was able to picture in my mind how the house will like after the colour selection presentation by Carlisle
- Various options for items such as Brick, Rendered surface, kitchen/bathroom/ toilet fittings, flooring etc with price was given to make decisions on our selection based on cost, quality & appearance

Customer Service
Site Admin
Timeliness
Transparency
Build StagePre-Construction
Construction End DateOctober 2021
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1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

Navaid

NavaidGreater Melbourne (Metropolitan), VIC

  • Verified customer

Exceptional Service !

published

We started our Home Building journey with Carlisle Homes after going through our initial research with other builders. The day we got in touch with the sales team, we can say it was different from rest of the players in the market. Even though with high influx of work we got all our responses back on time and the final contract was ready before schedule time that too without any surprises. I am confident that the final product will be above the market standard and workmanship & quality will meet the reputation of Carlisle homes.

Customer Service
Transparency
Incentivised ReviewNo
Build StagePre-Construction
Construction End DateFebruary 2021
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2 comments
Navaid
Navaid

Good Managment

Carlisle Homes
Carlisle M.Carlisle Homes
Ida D

Ida DGreater Melbourne (Outer), VIC

  • Verified customer

This is perfect

published

My husband and l had great experience specially when we were choosing our colours for our home they where very helpful with helping us to choose the right colours our supervisor was friendly and made sure to keep us updated with what is happening and the process of the build

Customer Service
Site Admin
Timeliness
Structural Integrity
Build StageMid-Construction
See all answers
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

  • Verified customer

Good experience

published

My husband and I are planning a knock down rebuild with Carlisle Homes. We have just completed our colour selection and have had a great experience so far. We were quite apprehensive going into our colour selection appointment but our consultant reassured us of our choices and was very helpful with the areas we were uncertain.

Customer Service
Build StagePre-Construction
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes

The reviewer stated that an incentive was offered for this review

Charlene Samuriwo

Charlene SamuriwoGreater Melbourne (Outer), VIC

  • Verified customer

Fantastic

published

We have not build yet but our experience at the colour appointment was lovely. The colour consultants were really helpful were we got stuck. It was a long day and i was pregnant but i felt accommodated and was given breaks when i needed them. I would recommend this company

Customer Service
Site Admin
Incentivised ReviewNo
Build StagePre-Construction
See all answers
1 comment
Carlisle Homes
Carlisle M.Carlisle Homes
Page 1 of 33
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Questions & Answers

Johnson

Johnsonasked

Hi,

I would just like to ask if you build on a sloping block?
Ours has a fall of 2.0m.

3 answers
Hassan
Hassan

It was flat.

Dean
Dean

Hi my land is flat, my friend built on a 300mm slope, the only thing I can Suggest is wait at least a month after the slab is poured before building, for it to settle.

Matt M.
Matt M.

For us had 800 mm slope.

Babi R.

Babi R.asked

How much need deposit for house and package?

1 answer
rani
rani

We built in the Easy Living range and paid 2k deposit for the build. The land deposit will depend on your developer.

Palak Patel

Palak Patelasked

Hi
we bought our house which was 8 months old built by Carlisle homes. After 1 year, cracks start to emerge. Carlisle homes fixed few cracks initially. After few months, new cracks start to merge and today its nearly after 1.5 years those cracks are getting bigger and worse. They give 7 year structural warranty so the inspector took 1 year to take level samples on every corner of the house and asked me to do concrete around the house ( which is ended up doing it ) and gave me list of things to be done outside the house to stop the movement. It looks like the inspector does not want to do fix the cracks and is making issues on the landscaping and other things and refuse to fix the cracks until the issues are not fixed by me. I have already spend $11,000 fixing the issues that they ask me. But still not he refuse to do the job.

No answers

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Details

CategoryHome Builders
Types of Homes AvailableOne-Storey and Two-Storey
Major Defects Warranty25 years
Knockdown & RebuildYes
Build AreasMelbourne South-East, North, West, and Geelong

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