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Carlisle Homes
4.7 from 6,533 reviews · View Statistics
See the Best Project Home Builders in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Carlisle Homes

Reviews

  • Build Stage
  • Customer Service
    4.9 (3,225)
  • Site Admin
    4.8 (1,332)
  • Timeliness
    4.8 (1,747)
  • Structural Integrity
    4.8 (845)
  • Plumbing & Waterproofing
    4.7 (731)
  • Electrical & Lighting
    4.8 (866)
  • Flooring
    4.8 (823)
  • Transparency
    4.8 (2,300)
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AWMP
AWMPGreater Melbourne (Inner), VIC
  • Verified

Quotation to contract - Exceeded expectations

published

Quotation to contract experience exceeded our expectations. Any questions, issues or concerns around process, build and options were clearly communicated in a timely manor. The easy living range house and land package was reasonably priced, with the additional features we added. I was able to customise certain structural features, like the garage extension to boundary. We were able to stay within our budget as both consultants were transparent about the cost of our add ons. Great Communication overall. We are looking forward to our build commencing.

  • Customer Service
  • Timeliness
Carlisle Homes
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mahesh
maheshGreater Melbourne (Outer), VIC
  • Verified

Excellent customer service

published

It has been a great experience working with Carlisle homes. They have very friendly sales executes and provides us with excellent guidance on new home that we will be building in 2023. Prices are affordable and we have found a good range of construction materials to select. I am very happy with the quote they have provided and I have recommended Carlisle Homes to my friends.

  • Build StagePre-Construction
Carlisle Homes
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Sachin
Sachin
  • 3 reviews
  • 17 likes
  • Verified

A fantastic experience with the superb staff @ Carlisle Spectra Colour Selection!

published

We recently had our colour selection at Spectra and we can't thank [Name Removed] enough for being so understanding and helpful. Very good experience! The selection process was made easy and our ideas accepted. Very happy with the outcome!

  • Customer Service
  • Transparency
  • Build StagePre-Construction
Carlisle Homes
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Amir A.
Amir A.Greater Melbourne (Outer), VIC
  • Verified

Great Team...Very Cooperative!

published

We have now entered the next phase of our build by having a CLE assigned to us. However, the sales team was very cooperative and understanding of our requirements. We went back and forth fixing and sorting things out with them till our plan looked good enough on paper and we were happy with the end result.

In this new phase with CH and the newly assigned CLE, we are seeing progress here as well and hope the experience is consistent till the very end. I will update this review as things progess further.

  • Customer Service
  • Site Admin
Carlisle Homes
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Jack
JackGreater Melbourne (Outer), VIC
  • 2 reviews
  • 1 like
  • Verified

Colour Selection Appointment

published

Our experience with the colour selection stage was amazing, The colour consultants in the show room are very expert and they give a lot of recommendations and tried to make it fits our budgets as they can, Highly recommend Carlise Homes

  • Customer Service
  • Build StagePre-Construction
  • Construction End DateMay 2023
Carlisle Homes
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  • Verified

Given knowledge able information and best views against colour selection

published

Definitely it helps when you meet people who have wide experience and knowledge about their job and role.
[Name Removed] is one of the best we got.very knowledgeable and kind.
Was very easy in my colour selection with her.

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  • Build StagePre-Construction
Carlisle Homes
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Ravi
RaviGreater Melbourne (Inner), VIC
  • Verified

Virtual Contract Appointment

published

Our CLE [Name Removed] has provided excellent service since the beginning. She is well organised and supported us to get through all the queries we had during the contract phase. [Name Removed] is easily contactable and very responsive. We appreciate the immense support provided by [Name Removed] and it's been a great journey so far with Carlisle Homes!

  • Customer Service
  • Site Admin
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  • Verified

Great Carlisle experience

published

We had our colour selection appointment and our consultant was well informed, very patient and helpful at all times. She also made many meaningful suggestions and guided us well through out the whole selection process. We are really thankful to her.

  • Customer Service
  • Transparency
Carlisle Homes
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Rana
Rana
  • 2 reviews
  • Verified

Amazing experience with [Name Removed]

published

[Name Removed] was my Color selection coordinator. She was very professional, knowledgeable, and understood my requirements quickly and helped me accordingly. I am very happy with my choices as [Name Removed] coordinated very well , can’t wait for the build to start. ! Thank you so much [Name Removed] for making the process so smooth.

  • Customer Service
  • Build StagePre-Construction
Carlisle Homes
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  • Verified

Can't wait to move in!

published

Carlisle have been great throughout the process so far. Everyone we have dealt with has always been helpful and knowledgeable. At our colours selection, our consultant was able to easily help us find selections that were within our budget while keeping to our theme.

  • Customer Service
  • Site Admin
Carlisle Homes
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Brem
BremGreater Melbourne (Outer), VIC
  • 3 reviews
  • 4 likes
  • Verified

Great experience with [Name Removed]

published

[Name Removed] was our Color selection coordinator. She was super positive, knowledgeable, and understood our requirements quickly and helped us accordingly. We are very happy with our choices as [Name Removed] coordinated very well , can’t wait for the build to finish to see the choices live ! Thanks [Name Removed] and thanks carslile homes . :)

  • Customer Service
  • Build StagePre-Construction
Carlisle Homes
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Abbie
AbbieSouthwest, VIC
  • 2 reviews
  • Verified

Impeccable service.

published

The team at the Lara display ([Name Removed] and [Name Removed]) have been nothing short of fabulous in our dealings with them.
Prompt, honest and reliable at all times, always happy to answer any questions we had no matter how silly or insignificant they were.
We have felt supported and well informed throughout the entire process thus far and couldn’t speak more highly of Carlisle given our experience so far.
We are looking forward to building our home in the near future.

  • Customer Service
  • Site Admin
Carlisle Homes
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  • Verified

Settlement and final journey with Carlisle

published
  • Customer Service
  • Site Admin
Carlisle Homes
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Andrew
AndrewSouthwest, VIC
  • Verified

The perfect home

published

We had the pleasure of having [Name Removed] and [Name Removed] at the Lara display house, they helped us with each and every detail in choosing our dream home and choosing the right colours they no there stuff..they went above and beyond with everything…

  • Customer Service
  • Build StagePre-Construction
Carlisle Homes
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Simba
SimbaGreater Melbourne (Outer), VIC
  • 2 reviews
  • Verified

Patient, helpful and understanding

published

The color consultant was very helpful and patient. She could tell how nervous and very mindful of the costs we were and she guided us through offering her advice but also allowing us to go a bit wild on it

  • Customer Service
  • Build StagePre-Construction
Carlisle Homes
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Page 1 of 10

Questions & Answers

Karthik P.
Karthik P.asked

Hi,

Can you please share contact details of a responsible Managerial person handling QA issues.

I have concerns regarding my ongoing build and I would like to discuss it with someone who has an intent to attend.

I have requested the CLE too. No response.

Thank you.

Regards,
Karthik Pushpala

1 answer
Carlisle Homes
Carlisle M.Carlisle HomesSend a private message
Joseph IVY
Joseph IVYasked

Hi with carlisle can you change from T- Ranges home to Affinity home before your contract signed

2 answers
Amandeep Syal
Amandeep Syal

Hi Joseph
I believe you have to start from scratch in that case right from the sales consultant.

Carlisle Homes
Carlisle M.Carlisle HomesSend a private message

Hi Joseph IVY,
A change of product of this nature would require new sales paperwork and re-commencement of the building journey.
Regards,
Carlisle Management

theseeker
theseekerasked

Hi there,
I'm building Canterbury Grand 43 (Affinity). I want it to be all-electric (no gas at all). So far, I have chosen an induction cooker and an electric water heating system (cost: $6000). I have asked that the ducted heating unit be ugraded to electric rather than gas ( I'm yet to receive an answer for this) - how much could this cost? Is there anything else I need to include in the design to make it all electric? I will be installing solar and battery back up after hand over - what are the special provisions I need to make for this?

1 answer
Carlisle Homes
Carlisle M.Carlisle HomesSend a private message
See all Carlisle Homes questions

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Details

CategoryProject Home Builders
Types of Homes AvailableOne-Storey and Two-Storey
Major Defects Warranty25 years
Knockdown & RebuildYes
Build Areas

Melbourne South-East, North, West, and Geelong

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