As of August 1st, 2019, Carlisle Homes is offering each reviewer a $100 E-gift Card to their customers to encourage them to write a positive or a negative review. It is possible that reviews were written by customers who received such a reward. Previous Incentives: From September 5th, 2018 until July 31st, 2019 a $100 Visa Universal Gift Card for a positive or negative review.
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As a first home buyer it has been a daunting experience but working with the team at Carlisle has put me at ease. The journey so far has been an amazing one and they’ve been there every step of the way, even during lockdowns. Highly recommend to anyone, especially FHBs.
Very helpful team
Smooth process so far, we are early in the process, however we have known others who have built with Carlisle and feel very confident. We have started our site ahead of time :) Sales staff were SO accommodating to our last minute needs and were available literally around the clock to help us! They helped turn an absolute disaster from another builder into a blessing in disguise
Lovely Carlisle Color Selection Meeting!
At first we were dubious whether we could do the Colour Selection virtually during Covid restrictions but it turned out that the meeting was a success since all the items could be discussed and covered. We were very thankful for the professional and friendly team members! Not only did they answer our queries patiently but explained everything in details what we wanted to know as well. They put all efforts to help us design a pleasing home with matching colours. We were impressed with the team members who got a broad knowledge and skills. We were happy that the costs came out to our expectations.
Love the professionalism
We really loved the proactive approach of the professional we signed our contract with today. She was well aware of the products and answered all our questions in a very professional and positive manner. If I build another home highly likely I will go to the same company and ask for the same professional again.
Color selection appointment
[Name Removed] took us through the color selection appointment. She managed it really well, she was very helpful and tried to show us a variety of material which matched with our expected colors and selections. With her true advice and experience we managed to go through the color selection appointment smoothly and finished it within time. She gave us right advice to match the color combination and she was looking after our budget as well. [Name Removed] thanks again for helping us and taking us through the appointment really well. We are very satisfied with our appointment.
Awesome customer service
Excellent service considering being in Covid 19 restrictions. All information provided was factual and easy to understand. All costs were outlined in detail and tailored to our budget. The staff gave us really great suggestions about upgrades and colours in a very professional manner. Could not of asked for a better experience considering its our first home, they made it as easy for us as possible. Definitely recommend if your a first home buyer.
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Impressed with Virtual Colour Selections
Our colour selection was completed virtually due to COVID. I didnt feel as overwhelmed as I would in the show room as I went in with a colour scheme and wasn't side tracked by the other options. Our consultant was absolutely amazing and even helped me to convince my partner on my colours and selections. I didn't feel rushed and she went through each room perfectly. I preferred the electrical appointment also on TEAMS as we were all on the same page with the plans on the screen which made the process extremely easy. Due to the selections being virtual, a few samples will be sent out to us also to review before contract signing.
Excellent… very well satisfied.
Due to the VIC Covid lockdown, our colour selection was virtual appointment, however, it went smoothly and the whole process was on time. All items were covered. Our Consultant was very diligent and helpful, patiently gave detailed explanation about every sections. Many thanks NT for the quality time spent during our appointment, it was lovely to meet you.
Thank you for the Virtual colour selection
We had our Virtual colour selection with Carlisle homes. [Name Removed] was very helpful and patient. She made the colour selection easy than we expected. We appreciate the hard work and effort you put in to help customers during this lockdown. We hope the rest of the process will go smoothly. Thank you.
Very well satisfied!
We really appreciate for the professional services provided by one of the Carlisle home team member Thank you [Name Removed]. She got wide variety of knowledge and great patience with full of positive energy which really impressed us, very customer focused and final price and material quality meet our expectations. We definitely will recommend Carlisle Home to our friends and family.
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Thank you Carlisle Homes
Well, really appreciate for the professional services provided by Carlisle Homes. Broad knowledges and great patient really impressed us, very customer focused and final price and material quality meet our expectations. We will recommend Carlisle Home to our friends in VIC region. Finally we need to express our great appreciation to the Carlisle Homes and their team.
Wonderfully Easy and Stress Free
Every detail was well catered to, and from Client Liaisons to Site Foreman, everyone was easy to understand, clear, concise, and kept me well informed through every stage of the build.
All works were exact to initial plans, and actually turned out cheaper as work progressed, with certain provisions being refunded when they were deemed unnecessary.
All works were fantastic throughout every stage and well explained along the way, with visual confirmations and frequent updates on the construction's timeline.
Everything was absolutely well thought...
Very helpful and made selection easy during Colour Selection
The colour selection was really easy even though it was online. The consultant helped us in making sure we pick the right colour combination. She was flexible to accommodate our requests when we juggled between different choices. The process got completed in the allocated time.
Thanks a lot for the help and guidance.
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A dream build
Carlisle Homes enabled us to enjoy the construction process from start to finish. Both our Customer Liaison Executive & Site Supervisor were great communicators keeping us informed at every stage. At no stage did we have to chase Carlisle. Any issue met with a conciliatory solution. Final cost was within budget.
Highly recommend with Carlisle
First time when We have a look display home. Exactly we are tell ourself will build our house with Carlisle. Everything look shiny and luxury. The staff members are so nice and very lovely. What’s ever i don’t understand or want any help. They always recommend me. What’s to do? We can’t wait to see the next step with Carlisle home.
Very impressed by our virtual colour selection appointment & stylist
Due to lockdown in VIC we had to do our colour selection virtually. I was very nervous about this, however, was so pleasantly surprised by the whole experienced. CH have created an excellent process and platform that guides you through each step, and the consultant really involves you virtually in the process at each step. We left feeling very confident with our selections!
Post Constrcution Review
It has been a smooth journey with Carlisle Homes. We had good site supervisor who was very prompt with replies and communication. Build was completed with very minor issues mostly related with paint works and a major part of them were rectified after handover. Certain items were listed to be revisited for the 90 days inspection. I have been in touch with the supervisor to get any assistace even after post handover. Loved it and loving it..
Smooth pre-build process
Within 1 day of a visit to the Carlise display homes, we received a sitting plan and sales quotation.
We've had virtual colour selection online due to lockdown and our colour consultant was a pleasure to deal with, offering guidance and helpful recommendations for the style of our house. All good so far
Carlisle Homes’ staff are very professional and able to solve our needs and problems in a timely manner.
Carlisle Home offers a wide range of options for both investment and self-occupancy. We are very convenient and very clear in their official website to choose the floor plan we like. Their staff are also very professional and able to solve our needs and problems in a timely manner. It took us only half a day to select everything in the house at their material selection center, with a lot of guidance and advice from their specialist. Expect the house to be built！
Great experience all throughout the build process.
The support we received as we went through the build process was very good. Our CLE and SS responded to any question/inquiry we have on a very timely manner. Considering the current situation we are in due to the pandemic, we are super happy and appreciative of the way they managed our project.
The house build is at the contract stage. We are still waiting for the coordinator to contact s. So far, the experience is good, and the final cost is reasonable to compare to the estimated cost,
Sales consultants were supportive and responded to the emails promptly. Found the house which is average prices and affordable.
We were happy to have our colour selections virtually during lockdown and the option if needed coming into the show room to confirm. The Carlisle team did all they could on the day to make the experience as seamless as possible. They provided photo's and a summary in timely manner.
Friendly and clear information
It is been amazing experience with Carlisle homes easy living so far. They gave me all the information and guidance I need to build my dream home. Staff members in easy living are so friendly and informatively. Customer service is really appreciated because they responded me with in a blink when I had issue to be sorted.
Colour Selection and Electrical appointments online
We are at the early stages with Carlisle just having completed our Colour selection Day remotely due to Covid lockdown.
So far the team have been great. We were concerned how the Electrical and Colour appointment would go online but our CLE reassured us that we could still make changes after the appointment. The actual appointments went really well, the electrical appointment was easily done online.
Our Colour consultant worked so hard in the showroom to show us all the options we had been considering, along with providing so many recommendat...
Enjoyed the Design Consultation
It has been a really difficult time during COVID to work with a knock-down/rebuild company. There has been some frustration with the Client Liaison Executive (wrong home on file) so a lot of the early communications were full of miscommunication. However, the Design Consultant was very friendly, helpful and patient - quite a departure from the CLE so it's hoped that CLE experience is a one-off.
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