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Carpestology

Carpestology (page 3 of 6)

5.0 from 113 reviews · View Statistics

Reviews

5.0

113 reviews
  • Customer Service
    5.0 (11)
  • Transparency
    5.0 (11)
  • Timeliness
    5.0 (11)
  • Job Satisfaction
    5.0 (10)
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Excellent service

published

Quick, efficient and reliable service. Was able to book carpet clean / pest control treatment the following day after the phone call. Turned up on time and provided excellent service. Highly recommend to anyone!!!

1 comment
Carpestology
Matt M.Carpestology

Hi Matt, thanks so much for your time to write a review. It's absolutely my pleasure mate. Was great chatting with you. I also watched that video that you said, and hey I didn't like it. Don't waste your $8. Hope to see you next time.

Sophie D

Sophie DBrisbane

Professional & Great Service

published

Had Matt recently do an end of lease carpet clean / pest control, absolutely blew me away! Our carpets came up BRAND new, everything was done in a timely manner, and the price was better than anything we’d been referred. Super professional through out the whole process from booking to payment, couldn’t have asked for more!

1 comment
Carpestology
Matt M.Carpestology

Hi Sophie, thanks so much for your kind review:)
It's absolutely my pleasure. Hope to see you next time:)

Fantastic service and superior quality of work!

published

Thanks Matt for the amazing job you did with carpet cleaning and pest control at my townhouse. Your customer service was outstanding and I’m thrilled with the results!
I’ll highly recommend your company to others and definitely use your services again. Thanks!

1 comment
Carpestology
Matt M.Carpestology

Hi Lauren, it was my pleasure meeting you. Thanks so much for your kind review. Hope to see you next time:)

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  • Verified customer

Excellent service!!

published

Best carpeting cleaning company! Couldn’t fault at all. One time as requested. Highly recommend and would 100% use next time. Thank you

1 comment
Carpestology
Matt M.Carpestology

Hello Carly, it's absolutely my pleasure. Thanks for your time to write a review. Hope to see you next time:)

Top job

published

Brilliant job done on my carpet , in and out in no time , highly recommend conned and for the price you can’t go wrong , will definitely be using this company again

1 comment
Carpestology
Matt M.Carpestology

Hi Dylan, it's absolutely my pleasure mate. Thanks for your time to write a review. Hope to see you next time:)

Great advice and care

published

Ive used this company twice now and on both occasions i have been impressed with the quality of the work done

1 comment
Carpestology
Matt M.Carpestology

Hi Michael, thanks so much for your time to write a review.
It's absolutely my pleasure. Hope to see you next time mate:)

Joe

JoeBrisbane

Did a great job!

published

Very happy with service. Contact during the day was great and Matt was quick and efficient. Would recommend to anyone needing carpet and pest control

1 comment
Carpestology
Matt M.Carpestology

Hi Joe, thanks so much for your time to write a review.
It's absolutely my pleasure. Hope to see you next time:)

Michele

MicheleBrisbane

  • 2 reviews
  • 3 likes

Great service every time!

published

I’ve used Carpestology 3 times now and Matt has been punctual; thorough and professional each and every time. I absolutely recommend this family run business!

1 comment
Carpestology
Matt M.Carpestology

Hi Michele, thanks so much for your time to write a review. It's absolutely my pleasure. Always great dealing with you. Hope to see you next time:)

Highly Recommended

published

We have used Matt on two occasions now to clean our loungeroom furniture and large floor rug. Matt has been polite, professional and very helpful on both occasions. I happily recommend Matt to my friends and we will continue to use him.

1 comment
Carpestology
Matt M.Carpestology

Hi Megan, thanks so much for your kind review. It's absolutely my pleasure:) Hope to see you next time:)

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Absolutely incredible. Matt saved my life!!!

published
1 comment
Carpestology
Matt M.Carpestology

Hi!
It's absolutely my pleasure to see you happy.
Thanks for your time to write a review for us. Hope to see you next time for normal carpet cleaning

tomeito

tomeitoBrisbane

Highly recommended

published

We have used this business for carpet cleaning and pest control services over a number of years for a number of properties. Matt and Rihanna run a tight ship, are easy to talk to, are professional and deliver quality services at a reasonable price. Matt is also reliable, punctual and friendly, and does a great job. I recommend Carpestolgy, and have recommend them to my friends and family. Support this local, family run business! ^_^

1 comment
Carpestology
Matt M.Carpestology

Hi, thanks so much for your kind review and support. It's always our pleasure mate. Have a great night and hope to see you next time:)

Angel

AngelBrisbane

Highly recommend the company!!!

published

Matt was friendly and professional at all times. High quality service for an affordable price. Would contact him again for both pest control and carpet cleaning services ;)

1 comment
Carpestology
Matt M.Carpestology

Hi Angelica, thanks so much for your time to write a review. It's absolutely my pleasure to deal with you and hopefully everything is fine. Let me know if any problems, Hope to see you next time:)

Carkq

Carkq

  • 2 reviews

Absolutely Perfect

published

Great communication, good price. Arrived early which suited perfect, was super friendly and done a great job. I highly recommend Carpestology

1 comment
Carpestology
Matt M.Carpestology

Hi:) thanks so much for your time to write a review.
It's absolutely my pleasure. Hope to see you next time:)

Perfect service

published

Excellent job. Matt did awesome Job and very professional. Excellent value for money. I highly recommend. Will definitely call him again.

1 comment
Carpestology
Matt M.Carpestology

Hi Jimmy, thanks so much for your time to write a review. It's absolutely my pleasure mate. Hope to see you next time:)

Fantastic!!!

published

Matt.....thank you so much for doing such a fantastic job on our carpets! 5 bedrooms, living room, dining room and stairs plus flea treatment! So affordable and perfect outcome. Very polite. Highly recommend! Thanks again

1 comment
Carpestology
Matt M.Carpestology

Hi Dominique, thanks so much for your time to write a review. It's absolutely my pleasure. Hope to see you next time:) and have a great weekend

Pest Control Services

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  • Verified customer

Fab

published

The carpet were super clean after the steam clean. Not too pricy. I will call them again for carpet cleans.

1 comment
Carpestology
Matt M.Carpestology

Hello! Thanks so much for your time to write a review. It's absolutely my pleasure. Hope to see you next time:)

Great job

published

These guys are very affordable and did a great job, the carpets looked as good as new! Would definitely recommend these guys!

1 comment
Carpestology
Matt M.Carpestology

Hi Jess, thanks for your time to write a review. It's absolutely my pleasure. Hope to see you next time:)

Excellent professional service

published

Matt was highly professional at all times. He updated me as to his time of arrival (I booked a last minute carpet clean and had to travel to the property to let him in) and even managed to remove stains a previous carpet clean had not.

1 comment
Carpestology
Matt M.Carpestology

Hi Sophie, thanks so much for your review. It's absolutely my pleasure.:) Hope to see you next time

Great advice!

published

Excellent service from Matt, he did a fantastic job! Would definitely use him again for carpet cleaning and pest control!

1 comment
Carpestology
Matt M.Carpestology

Hi Melanie,
Thanks so much for your time to write a review. It's absolutely my pleasure. Hope to see you next time:)

PJlobb

PJlobbBrisbane

Quality service, Amazing price, immediate results

published

My experience with carpestology 5 star from easy on line booking to the friendly confirmation phone call and finally to the professional job Matt provided. Such an impressive and punctual service and my carpets have never looked better. For this quality service with a smile I expected to pay a fortune but his prices are so affordable and resonable. I highly recommend This company as the Best in the Business. Great job Matt

1 comment
Carpestology
Matt M.Carpestology

Hello, thanks so much for your time to write a review for us. It's absolutely our pleasure and hope to see you next time :) have a blessed Sunday

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Questions & Answers

Mrs S

Mrs Sasked

Hi Matt and Rihanna,
Been checking out the great customer posts, which indicates to me you really know your stuff!
Please please can advise me further the whole, Chloride dioxide solution for unruly pet stanch. Will this discolor carpet etc ... My daughter has left her room open several times and as a result we have that dreaded stench to deal with....worse on hot days.....many thanks

1 answer
Carpestology
Matt M.Carpestology

Hi Mrs S, thanks for the question. First about the discolouration, probably there is no way to remove it as they possibly change the fabric color permanently. You can just dye the carpet with darker color to hide them. Regarding the smell. Yes we can do chlorine dioxide first the flood the carpet with the chemical to destroy the smell. If im right, you mentioned its just 1 room. The whole process will take about half a day to do and it cost about $500. I think it might be cheaper to buy a new carpet as its not economical to clean it. Again, we are more than happy to help. Hope i could help.
Regards,
Matt

Bronwyn

Bronwynasked

Hi How long drying time & availability? thank you Bronwyn

1 answer
Carpestology
Matt M.Carpestology

Hi Bronwyn,
Depends on carpet quality and conditions, will take about 3-6 hours to dry.
Please call us on 0406334443 for availability.
Regards,
Carpestology

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