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Carpestology
DeeSouth East Queensland, QLD
- 2 reviews
- 1 like
Swift response and thorough job
Another carpet cleaner cancelled at the last minute and Matt attended with only 24 hours notice. He did an excellent job and I will be booking him again next time.
1 comment
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Kris F.South East Queensland, QLD
Excellent service all round
Have had carpestology clean my carpets twice now. Better result than others, respectful of your property, punctual and friendly. Very well priced and definitely can recommend to others. Thank you again
1 comment
Matt M.Carpestology
Hi Kris,
Thank you so much for sharing your experience with us. Its always a pleasure to see you happy. Thanks again and have a wonderful new year.
Regards,
Matt
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KatherineSouth East Queensland, QLD
Fantastic Job!
My dog had been sick on my formal lounge carpet, leaving terrible yellow stains and an unpleasant smell. Matt from Carpestology came and cleaned the carpet. He did an AMAZING job! I was thrilled! My carpet now looks incredible and smells lovely! I would not hesitate to recommend Matt!
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JulieSouth East Queensland, QLD
Drama free carpet cleaning
From the first call to Rihanna to make the appointment through to Matt cleaning the carpet in 4 bedrooms, a lounge and stairs, professional in every way. Received confirmation after speaking with Rhianna. Matt confirmed exact time of arrival on the day and was on time. Matt was tidy and thorough in what he did, and personable. The carpets look great. Not the cheapest nor the most expensive, but for me I don't think I could have picked a more professional and drama free company. Thank you, both.
1 comment
Matt M.Carpestology
Hi Julie,
Thanks so much for sharing your experience with us. Its absolutely our pleasure and we are both very glad to see you happy. Have a wonderful day and see you next time..
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Mónica María N.South East Queensland, QLD
Carpet cleaning and pest control
Matt has done both services and it has been such a great experience. I run my own cleaning business, and every time that I do a bond cleaning service, Mat cleans the carpet. My customers are satisfied as well with the result. Highly recommended.
1 comment
Matt M.Carpestology
Hi Monica,
Thanks very much for the feedback. I really appreciate it and im so glad your clients are happy. Have a wonderful day and see you next time...
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Koushi K.
- 2 reviews
- 1 like
Professional, great service
We organised carpet cleaning for 2 properties and after completing the 1st property I am giving my review as Matt is very professional, carpets look very fresh and clean and Rihanna gave us good price since we booked more than 1 property at the same time. Great couple to deal with . Good to support local business. Would definitely recommend.
1 comment
Matt M.Carpestology
Hi Koushi, we really appreciate your kind words. Its absolutely our pleasure to see you happy and will see you soon for the next property. Best of luck with the bub.
Regards,
Matt and Rihanna
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JamesSouth East Queensland, QLD
- 2 reviews
- 1 like
Excellent customer service
Used this company again as they are awesome Rihanna has a pleasant telephone manner and Matt not only did a great job as usual but cost was cheaper than competitors
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PeterSydney
- 5 reviews
- 2 likes
Good old fashion customer service with high standard professionalism.
After rain issue in Brisbane we needed someone to act the same day to dry the carpet. Rihanna and Matt were excellent, very efficient and cost effective. Can't praise them enough for turn around, great customer service. As far as we are concerned, this is the beginning of very good business relationship.
1 comment
Matt M.Carpestology
Hi Peter,
Its absolutely our pleasure. We really understand flood carpet can add more stress to peoples life so we always try to do it as soon as we can. Thanks for your kind words.
Regards,
Matt
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0 star
- 3 reviews
- 1 like
Quick straightforward booking with outstanding results
I have tried a few more expensive services over the years having wool carpets but the result and value for money via Carpestology far exceeds any previous experience. A returning customer in the future.
1 comment
Matt M.Carpestology
Hi, thanks very much for sharing your experience with us and its absolutely our pleasure to see you happy.
See you next time.
Regards,
Matt
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George3856South East Queensland, QLD
- 3 reviews
- 1 like
- Verified customer
Exemplary Service and Awesome Prices - Carpestology
We had Mat from Carpestology come to do our 6 room steam carpet cleaning and also clean the rug and the sofas. The service provided by them are excellent and very professional. In terms of prices, trust me you cannot beat their prices! Guys I have hired you for life :) Special thanks to Rihanna!
1 comment
Matt M.Carpestology
Hi George, thank you so much for your kind words. Its absolutely our pleasure. Its great to see you happy. See you next time.
Regards,
Matt and Rihanna
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Excellent service.
Matt arrived right on time, confirming arrival via text that morning. We needed the carpet in my daughters room cleaned & it looks, feels & (importantly) smells brand new again! Super friendly, quick but extremely thorough. He even cleaned the stains he spotted on the couch in the corner of the room !! Will definitely be using Matt again. Thank you :)
1 comment
Matt M.Carpestology
Hi Ashleigh, thanks so much for your kind words. Its absolutely our pleasure. Thanks for the business and see you next time.
Regards,
Matt
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Quick! Punctual! Clean! Friendly! Perfect!!
I called up Carpestology to save me from a bind in a short timeframe.
The story:
I was going to move into my new rental apartment on a Saturday, picked up the keys and go to plan the furniture layout for the move. Thought I would do a quick vacuum as I knew the apartment had been shown to multiple people while it was vacant. I spent 20 minutes vacuuming and there was still dirt coming out of the carpet. I needed this carpet clean in time for the removalists. It was to call in the professionals!
I called up and explained my situation to Rihann...Read more
1 comment
Matt M.Carpestology
Hi there, Thanks so much for your very kind review. We appreciate it. It's absolutely our pleasure and thanks for sharing your experience from the beginning. Hopefully I'll see you again in 2 weeks fo... Read more
r the previous place. Have a great day Regards, MattSimilar opinion? Write a review on ProductReview.com.au!
Prompt...through....good value for money!
Matt was running late but he informed me beforehand and it was due to previous client running behind. 3 bedroom 2 lounges...and a rug cleaned professional and very happy with the quality of the work completed.
1 comment
Matt M.Carpestology
Hi James, Thanks so much for sharing your experience with us. Yes again sorry for being late, hopefully next time I'll be early!
Have a great day
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Very pleased!
Affordable and very polite. Matt did an excellent job cleaning the carpet and was very punctual. I would definitely recommend if you are looking for a great carpet bond cleaning.
1 comment
Matt M.Carpestology
Hi Robert,
Thank you so much for sharing your experience with us. It's absolutely our pleasure. Hope to see you next time;)
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AfshinSouth East Queensland, QLD
Excellent job
Excellent job, polite and friendly staf , professional work, arrived on time and did a fast and clean job, highly recommended, reasonable price, carpets smells good and looks new again. Well done matt.
1 comment
Matt M.Carpestology
Hi Afshin,
Thanks so much for sharing your experience with us. It's absolutely our pleasure.
Hope to see you next time:)
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Jennifer W.
- 2 reviews
- 1 like
perfection guaranteed!
By far Mat is, I have to say the best carpet cleaner I've ever had, and I've had a few!. He really pays attention to detail, and doesn't rush through jobs. He does the carpets as if he was cleaning his own. My carpets are quite, old, but when he cleans them they look like new again!. I cannot recommend mat highly enough and his prices are very cheap compared to other companies. 100000% happy with this company. Thanks mat for always doing such a fantastic job.
2 comments
Matt M.Carpestology
Hi Jennifer,
Well firstly I don't know how to be thankful enough to this kind review. It's absolutely our pleasure. Thanks so much for sharing your experience.
Hope to see you next time
Your most welcome mat thankyou for everything, will call you when they need doing again.. absolutely!.
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Laura MSouth East Queensland, QLD
Very professional. Highly recommend!
Matt did a brilliant job. Great small business!
All stains and marks were removed and the carpet looked brand new. Was fully dried by the time I got home. Thanks guys :)
1 comment
Matt M.Carpestology
Hi Laura,
It's absolutely our pleasure. Thanks so much for sharing your experience with us.
Regards,
Carpestology
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EveSouth East Queensland, QLD
Amazing job!
Needed my carpet cleaning after welcoming a new puppy into the family. Matt was extremely friendly and did an amazing job at freshening my carpet up - it now looks cleaner than when I first moved in to the apartment. Service took around 30 mins to complete and was cheaper than most other companies I found online. Will be using carpetology again in a few months time.
1 comment
Matt M.Carpestology
Hi Eve,
Its absolutely our pleasure. Thanks so much for sharing your experience with us and your kind words.
Hope to see you next time. ... Read more
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SaetSouth East Queensland, QLD
Great service!
Quick reply and easy to arrange my booking coupled with great customer service. On time and well priced family business. Efficient service with a smile. Thank you for your assistance.
1 comment
Matt M.Carpestology
Hi Saet,
It's absolutely our pleasure. Thanks so much for your sharing your experience. Hope to see you next time.
Regards,
Matt
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Amanda DDarwin, NT
Good service
Easy to arrange, nice people to speak to and service was completed to the satisfaction of our property manager for a bond clean. Very happy with the service and would recommend to others
1 comment
Matt M.Carpestology
Hi Amanda,
Thanks so much for your time to write this review.
It's absolutely our pleasure. Hope to see you next time. ... Read more
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Questions & Answers
Mrs Sasked
Hi Matt and Rihanna,
Been checking out the great customer posts, which indicates to me you really know your stuff!
Please please can advise me further the whole, Chloride dioxide solution for unruly pet stanch. Will this discolor carpet etc ... My daughter has left her room open several times and as a result we have that dreaded stench to deal with....worse on hot days.....many thanks
1 answer
Matt M.Carpestology
Hi Mrs S, thanks for the question. First about the discolouration, probably there is no way to remove it as they possibly change the fabric color permanently. You can just dye the carpet with darker color to hide them. Regarding the smell. Yes we can do chlorine dioxide first the flood the carpet with the chemical to destroy the smell. If im right, you mentioned its just 1 room. The whole process will take about half a day to do and it cost about $500. I think it might be cheaper to buy a new carpet as its not economical to clean it. Again, we are more than happy to help. Hope i could help.
Regards,
Matt
Bronwynasked
Hi How long drying time & availability? thank you Bronwyn
1 answer
Matt M.Carpestology
Hi Bronwyn,
Depends on carpet quality and conditions, will take about 3-6 hours to dry.
Please call us on 0406334443 for availability.
Regards,
Carpestology
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Matt M.Carpestology
Hi Dee,
Thanks so much for sharing your thoughts. Its absolutely our pleasure and we are so glad to see you happy. Thanks and see you next time:)