Carpet Call Rugs
Part of Carpet Call 4.0 

Carpet Call Rugs

 Verifiedcarpetcall.com.au
Carpet Call Rugs
4.8

498 reviews

PositivevsNegative
96% · 47621 · 4%

Reviews

498 reviews
Toni
ToniPerth9 posts
  Rugs

Beautiful rug and great service

I went into Osborne Park store to find a rug for my loungeroom. I was surprised at the huge selection and received A1 service both from Aleks and Wahab. I found it hard to chose from the extensive range and was offered to take rug/s home for 24 hours. I ended up taking one rug home with me and Wahab kindly dropped off the other 2 as it was at another store so I ended up with 3 to chose from. I ended up choosing one. Very happy with the quality and price as there was a 50% off sale. It's hard to find good, friendly service these days, so when I receive it, it is greatly appreciated. Thankyou. Show reply
Lyn c
Lyn cSydney, NSW4 posts
  Rugs

Great purchase

Very happy with rug that we purchased, it was exactly as described and shown online. It arrived in the timeframe quoted at time of ordering and packaging of purchase was excellent. Thankyou Carpet Call Show reply
Meri P.
Meri P.2 posts
  Rugs

Excellent service

Purchased two rugs. One rug Was to small for the room . The team went out of their way to source a bigger size. Would highly recommend . Great service, great quality Show reply
jam
jam2 posts
  Rugs

Received excellent service

We would like to acknowledge and thank Kevin from the Frankston Carpet Call Store for excellent service received this morning. He endeavoured to meet our requirements for a rug regarding colour, style and size and was happy to allow us time for consideration. A natural salesman and we appreciated it. The chosen rug now looks great in our family room. Show reply
Sarah
SarahGreater Melbourne (Metropolitan), VIC2 posts
  Verified Rugs
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Holly H.
Holly H.
  Rugs

Amazing salesman

I would like to thank Ben from the Indooroopilly store for going above and beyond his work duties. He was simply amazing for making sure I got the rug I wanted that day. (His day off) I have never found such devotion from any one or any store that I have dealt with. Thanks Ben Show reply
Bob
Bob
  Rugs

Enthusiastic helpful service

Ben at Carpet Call Indooroopilly was enthusiastic ,cheerful and most helpful.
Would recommend this store to anyone. The range of rugs available is a big plus
when it comes to decision making.
Bob Show reply
Lisa
LisaSouth East Queensland, QLD
  Rugs

Great service

Hi
The guys at carpet call Indooroopilly went out their way to make sure I got the extra discount I was entitled to. Really appreciated it and wouldn’t have known if they hadn’t followed it up. Show reply
Natasha
NatashaGreater Melbourne (Outer), VIC3 posts
  Rugs

Amazing Service

I love Carpet Call at Taylor’s Lakes. The service we’ve received from Karan and we’ve just recently needed another rug and drove half an hour to get the service! Excellent quality rugs Show reply
Lucy
LucyGreater Melbourne (Inner), VIC
  Rugs

Excellent Service

Dissatisfied with customer service everywhere looking for a particular size rug, nobody could be bothered to help me, l came across Ahmad here at Carpet Call, he went out of his way to satisfy us, to the point that he visited our place with the rugs to measure & organise for two of the same rugs to be cut and sewn together. Prompt and excellent service with communication at all times, thank you Ahmad. Tony & Lucy Show reply
Mimi Yazbek
Mimi Yazbek
  Rugs

Sales person ( Ahmad )

The sales person -AHMED was a nice great guy to deal with. Besides being very knowledgeable & caring , he was a perfect gentleman. It was very easy & comfortable to deal & communicate with. Show reply
Rachelle Woodsford
Rachelle WoodsfordGreater Melbourne (Inner), VIC
  Rugs

Perfect Customer Service to compliment 2 perfect rugs

I went to carpet call in Maribyrnong looking for a carpet. I had a vague idea of colouring. I was approached by Ahmed once in the store and explained to him what I was looking for. Ahmed was fantastic , not pushy but extremely helpful , asking questions about my home, what will the carpet be used for etc and then showed me a few samples and the first rug Ahmed showed me was perfect. I was so impressed by his exemplary service and care for his customer when I needed a secondary rug I called him and went back to this store. Despite there being carpet calls much closer to my home. I can highly recommend Ahmed as a caring, genuine sales person who really cares about his customers. Show reply
Indrajit Roy
Indrajit Roy2 posts
  Fair Incentive Rugs

Perfect store amazing service

We bought a rug and runer set from MARIBYRNONG store, Victoria. Ahmed served us. He helped us to find 2/3 rugs that would match with our furniture and room environment. we bought the rug and runer. However, we were still not sure which one will be the perfect one in our house. Ahmed gave us both rugs to try and return one of them. This is carpet call’ s policy.
Very happy with the product and the service.
Thank you, Ahmed and Carpet Call. Show reply
Terri Reading
Terri Reading2 posts
  Rugs

Shopping made easy

Immanuel made my rug shopping so easy. He showed me my options for what I needed, was extremely knowledgeable and helpful. I am very happy with my new rug. This followed complete flooring/carpet of my house and I have been extremely happy with my floors. Carpet Call staff made the whole process so easy. Show reply
Tup.H
Tup.HSouth East Queensland, QLD3 posts
  Rugs

Exceptional service

From first phone contact with Nirav (Aspley Store) day prior to visit after advising what I required: on arrival at store I was impressed with his help and professionalism to show me immediately what was available and also other options that might be of interest to me. I left store with exactly what I wanted and the offer of any help I may require. Very impressed with the service and warmth of friendliness and would definitely recommend this store and certainly go back for anything I may need in the future. Thank you Nirav for your help. I am very happy with my new runner. Show reply
Deborah
Deborah
  Rugs

very impressed

Product was exactly as represented on line . It arrived in two days and I'm not even in the metropolitan region. Could not be happier. Would recommend Carpet Call to everyone. Show reply
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Caroline H.
Caroline H.South East Queensland, QLD6 posts
  Rugs

Great service! Great price!

I was served straight away by Nirav. He gave me a lot of assistance and many rug options for what I needed. I would highly recommend Carpet Call Capalaba and I will return for more rugs in future. Show reply
Antonia
Antonia2 posts
  Rugs

Excellent service

Carpet call Casula had very efficient service. Raj showed us multiple rugs all different sizes and was very specific with detail and pricing. Lovely store and very happy with our rug! Show reply
Mai C.
Mai C.Perth, WA
  Fair Incentive Rugs
Maria D. P.
Maria D. P.Greater Melbourne (Inner), VIC11 posts
  Rugs

Unreasonable and overpriced

Ordered a rug for a new house, we had a couple of delays and just moved into our home. We unwrapped the rug we ordered and long behold its the wrong rug. Rang them and advised them however, they wont refund or exchange. They simply said nothing we can do. We will be escalating this and taking the matter further.
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Sue
SueSouth East Queensland, QLD
  Rugs

Easy shopping

Having decided on the rug, realised I had left mobile at home with pictures of said room involved, imagine my surprise when Daniel offered me an alternative solution
Daniel was courteous, friendly and made my purchase anxiety free and very simple
I will definitely shop at their store again, thank you so much Show reply
Bryan
BryanGreater Melbourne (Metropolitan), VIC
  Rugs

Family room rug

Immanuel saw a photo of our area & picked out the perfect rug, from their vast range of rugs. Their policy allowed us to try the rug at home & make sure the size & color was correct. Thank you Immanuel for your efficient & pleasant manner. Show reply
Ben
Ben
  Rugs

Great quality for reasonable price!

Great rugs,. They had them on half price back then, so ended buying two. While pretty happy with the rugs, this survey is a bummer! forces you to have at least 30 words! What is this? a school paper? Show reply
Maria
Maria
  Verified Rugs

Great service and prices for quality rugs

I purchased two rugs from Carpetcall last weeks. I would like to thank Sebastian from Myree store for his professional, no pressure service. He delivered rugs to our home and offered us to keep them for one day to see if they would be suitable before purchase. Show reply
Susan
SusanPerth, WA
  Rugs

Excellent customer service

We went to Carpet Call Osbourne Park to look for a rug for dining area. Boris served us that day. He was very patient and gave us valuable advice on choosing the type of rug which would suit our purpose. Boris not only helped us to arrange with other branch carrying the stock we wanted, he actually went out of the way to make sure the carpet was delivered to us and we were happy with the purchase! Even subsequently we decided to change the size of the rug, Boris offered the same level of excellent customer service. We are very happy with the rug and the service received from Carpet Call. Thank you. Show reply
Kathy
Kathy
  Rugs

Very pleased with the service & choice of rug

I explained what I was looking for in a rug & Shafi was very helpful in showing me what might be suitable. The service was excellent and the rugs I purchased look great in our home. Show reply
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Sab
Sab
  Rugs

Excellent range of rugs and more

We are very happy with the purchase of our beautiful rugs today. Shafi at Nunawadung store was extremely friendly and very helpful. They have huge range at very competitive prices, don’t go anywhere else highly recommended Show reply
Tremaine Naicker
Tremaine Naicker
  Rugs

CarpetCall Northlakes

Maharshi from carpetcall Northlake provided excellent customer service. Went into the store not knowing what was really on offer, Maharshi went one step above for us. Extremely happy with our new rug purchase. Show reply
Adam Hill
Adam Hill
  Rugs

Awesome rug!

Shafi at the Nunawading store was incredibly helpful in showing us the variety of rugs, and making sure we get our money's worth. Very pleased with the Nunawading store - didn't have any difficulties with purchasing. Show reply
Michelle1981
Michelle1981Sydney, NSW5 posts
  Rugs

Brilliant customer service

We met Raj at the Casula store yesterday and I have to say in terms of customer service this is absolutely the best we have ever received, extremely helpful manager! Show reply
Sheila and Neal
Sheila and NealPerth, WA2 posts
  Rugs

We love our new rugs!

Sebastian at your Joondalup store was incredibly helpful in helping us choose our rugs! Nothing was too much trouble for him in showing us how one large rug could be made into three to suit our specific needs. Show reply
Nic
Nic3 posts
  Rugs

Perfect Service and price

Thank you to Carpet call Nunawading and expecially to Shafi the salesperson that made our coice in a new rug and runners so easy. The service was fantastic and the price was spot on with our budget. Show reply
JESR
JESRPerth, WA3 posts
  Rugs

Service outstanding

Carpet Call's customer service was outstanding and the product was of high quality. From the moment I entered the store I was met with a friendly greeting and good customer service Show reply
Kerry S.
Kerry S.Perth, WA
  Rugs

Perfect!

Huge thank you to Sebastian at Carpet Call Joondalup for his wonderful help. The rug is perfect and looks amazing, and I'm so grateful for him bringing it out to the house for me to see in the space. 10/10 would recommend. Show reply
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Drew   Jacquie THOMSON
Drew Jacquie THOMSONPeel, WA2 posts
  Rugs

MANDURAH STORE HAS WONDERFULL

AUUST 2019 was greeted at RUG section and we were met by a lovely lady named Kerry who went above and beyond to assist, was not pushey,had a great knowledge of Rugs,made all the arrangements for the cutting and delivered it our door on on the date specified.Would recommend Karry to everyone. Drew & Jacquie THOSON Show reply
william
williamSouth East Queensland, QLD3 posts
  Rugs

Perfect for our needs. Just what we were looking for

Shopped at Macgregor store in Brisbane. Was served by Raman Sharma. Found that he knew his products well and offered very helpful advice. We have been looking around for a while and he had exactly what we were looking for at a reasonable price. Show reply
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Megha J.
Megha J.
  Rugs

Mandurah store: Excellent service, lovely rug

Kerry at Mandurah carpet call was knowledgeable, patient and friendly helping me choose the best rug for our dining room. She then organised for the rug to be cut to custom size and it was delivered one all week earlier than promised. Very happy with both the service and the rug! Show reply
Lynne S.
Lynne S.Sydney, NSW3 posts
  Rugs

Great staff

Visited the store at the Cross Roads near Liverpool today. Staff member Raj was very helpful. Best price offered. Rug was rolled and carried to the car. Couldn’t be happier. Thanks. Show reply
Sharelle T.
Sharelle T.Perth, WA
  Rugs

Kindly donated carpet mats for our wish animal rescue dogs n pups. Thank you so very much

Brilliant service can't thank enough we have around 100 dog n pups in care and we appreciate the donation of carpet mats. Serbia with a much appreciated smile. We thank you Show reply
Rob Pitt Town
Rob Pitt TownNew South Wales2 posts
  Rugs

Fantastic installation,product and service

Had a laminate floor installed for my mother at Richmond NSW my experience was A Class from sales Oscar and Paul thru to installer Lou and his partner who was fantastic on time called before attending and A1 tradesman
Great job Carpet Call Penrith Show reply

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