Damaged products. Didn't bring all items. -10 customer service
Pathetic after sales service.
Carpet call decided to start selling blinds and shutters. Maybe they need to stay with what they know. I purchased brand new shutters from my house. They took almost 3 months to come in and when they landed, another week or 2 to book in and when they were installed, were faulty/damaged and even short! Yes short didn't bring the whole order. I advised them and they admitted that the order wasn't put in, and what do they say, ohh you need to just wait another 7 weeks on express order and we will get them for you. and...
I ordered the blinds and paid 50% in October 2018. I emailed after one month to be advised of the progress. I was advised in December the blinds were in stock. On 3rd January the installer arrived and stated the blinds fittings were incorrect and would be back in three days.
No communication from Carpet Call. I contacted the installer again and arranged for the blinds to be installed on 8th February.
The blinds were installed and advised the ceiling gyprock was damaged and a builder would come and rectify on the Saturday. No call, no builder.
Questions & Answers
did CC ask for ALL the $'s 2 days before the job?
Watching ads on tv about carpet call,I wondered if carpet court is the same company as we need flooring to be laid near Ulladulla,south NSW
Carpet C.Carpet Call
Hi Ron we are not the same company.
does carpet call do interest free payment options if so who is it with?
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