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Cars24 Australia

Cars24 Australia

4.8 from 15 reviews · View Statistics
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Listing monitored by CARS24 Australia

Reviews

4.8
13 reviews
5
(12)
4
(0)
3
(0)
2
(1)
1
(0)
  • Ease of Use
    5.0 (1)
  • Return Claim MadeYes · No (1)
  • Customer Service
    2.0 (1)
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Disappointing experience

published

I have had a very different experience from the other reviews posted. Overall my buying experience has been frustrating.

From day one (almost three weeks ago now), the communication from Cars24 has been lacking and has involved follow-up phone calls and emails to request information about the next steps, expected delivery, etc. Despite calling this morning to request information about delivery, I still haven't been contacted with details of when the car will be delivered.

This is a great model for used car purchasing which has been let down by poor customer service.

Ease of Use
5/5
Customer Service
2/5
Incentivised Review No
Return Claim MadeNo
CARS24 Australia
CARS24CARS24 Australia

Questions & Answers

Mannes
Mannesasked

can i pay my lone up any time?
is there a charge on the pay up any time

1 answer
CARS24 Australia
CARS24CARS24 Australia

Hi Mannes!

Great question. The vast majority of the lenders CARS24 has access to via their partnership with Driva do not have early payout fees.

If you have chosen a lender that does have early payout fees, the payout fee amount will be available to you in your Product Disclosure Statement (PDS).

Feel free to contact our Customer team on 0488 825 496 or check out some of our FAQs https://www.cars24.com/au/pages/faq/

Get an answer from our members and CARS24 Australia representatives

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