Carsales is very easy to use, fast response, great community. There are so many handy tools and guides that helps both buyer and seller to close the deal.
This has been a very satisfactory experience from every angle. I'm very impressed with this site - this is my second successful car sale through it, and it not only ran very smoothly again, but I was also most impressed with the speed and curtesy of the customer service staff on the Help line.
Easy to use.
Very happy. Easy app to use for both selling and buying. I have no issues with recommending carsales.com to my friends.
Bonus was it's FREE to advertise if selling a car under the $5,000 price bracket.
Find out how Carsales.com.au compares to other Online Vehicle Sales Sites
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- Verified customer
No follow up on disreputable dealer
We tried to buy a car through carsales with Valley Cars at Kurri Kurri. They scammed us out of a $1000 deposit which we are having to go through Fair Trading to get Back. On investigation the dealer was operating on Carsales with an expired licence. Carsales have ignored all emails and say they have no customer service for buyers. Disgraceful. Beware Carsales is not looking after you the buyer.
- Verified customer
Selling a car on this site has become a joke
I have to say the greed and the ad management by carsales also ripping the car dealers by charging the car dealers by over $50 per lead has made it very hard to manage and there worst part is he instant offer crap they are trying to destroy the automotive market also they are linked to redbookand the do false reports on cars
The Worst service, they are going down sooner than later
This guys they put there sellers at risk by exposing there details and also is the worst site for Dealers to advertise they charge like a wounded bull staring from $50 per inquiry.
Also they have no common seance about reality and all they do is they give them self a pat in the back and a pay rise for doing nothing at all
December 9th 2019 Update: carsales is the biggest scam for dealers
This is the biggest bunch of crooks where they are out to harm the motor industry in every way they can by charging for leads and putting there dealers at ...risk by exposing to them to danger December 10th 2019 Update: The worst site to advertise, most expensive, useless, you ar inviting thrives to your house or bussiness This is one of the worst sites to sell a car and buy a car do your self a favour and go on the facebook market place free to advertise and they wont sell your details to other companies for marketing
This is an old-school scam
Carsales is a scam, i paid hundreds of dollars upfront to sell my car thinking this was a premium way to sell. a month later i have had zero inquiring. literally zero, i had already made my vehicle then cheapest of its kind, followed all their suggestions, posted my ad on all socials etc. still nothing... asked for a refund and got rubish help with a crap excuse about variable markets etc. i have free ads on gumtree and facebook for higher prices and have over 30 enquiries. carsales and their help sucks
Probably best way to sell a car
Just sold my car through Car Sales. No issues with service, lots of helpful stats. to gauge price, how many people looking etc. Too expensive though otherwise I would give 5 stars.
Questions & Answers
Hi if a vechicle is advertised on your site for a certain price does the dealership have to honour the advertising price and sell it at that price.
Hi Kodie, Advertised pricing can vary. Sometimes they will be a drive away price, other times the price will exclude government charges to name the most common scenarios. We would suggest clicking on the price to get more information about what is and isn't included in the advertised price. What dealers are required to display is also different from state to state. If you have any further questions you're welcome to call our customer service team: 13 72 53 (13 SALE); Mon - Fri: 8:30am - 5:30pm AEST; Sat - Sun: 9am - 1pm and 2:30pm - 5:30pm AEST -Alex
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