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Carsales.com.au

Carsales.com.au (page 2 of 500)

4.5 from 10,508 reviews

Reviews

(7,022)
(2,664)
(507)
(147)
(168)
  • Ease of Use
    4.3 (70)
  • Product Quality
    4.3 (235)
  • Return Claim MadeYes (3) · No (292)
  • Customer Service
    4.0 (63)

Reviewer Photos & Videos

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Lindsay

LindsayCanberra 2600, ACT

Carsales is a great forum for buying/selling cars

published

I have sold three vehicles through Carsales and have always found it generates genuine interest from buyers when the car is in good condition and is reasonably priced. Carsales is an efficient way to attract buyers when selling privately..

Ease of Use
Customer Service
Product Quality
Return Claim MadeNo
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1 comment
Carsales.com.au
carsalesCarsales.com.au

Thanks for your review, Lindsay. Happy that we have been able to help you sell!
-Deb


TaffTas

TaffTasLaunceston, TAS

An average experience I'm afraid.

published

I received far too many warnings that carsales "hadn't heard from (me) for a while" and therefore, Carsales was going to delete my ad' if I didnt log in and ask for an extension.
What would have happened if I was on holiday or in hospital? I'd lose the ad!
For this reason, I've given Carsales a 3-star rating only.

Ease of Use
Customer Service
Product Quality
Return Claim MadeNo
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1 comment
Carsales.com.au
carsalesCarsales.com.au
Customer

CustomerGreater Melbourne (Inner), VIC

Happy with the result

published

Placed ad and within 30 mins free videos had been created for me to select from. 12 hours later I had an inspection, offer and sold while a second offer was being made in background.

Return Claim MadeNo
1 comment
Carsales.com.au
carsalesCarsales.com.au

Thanks for your review and so happy to hear you liked our personalised video service! Congratulations on the sale

David

DavidSydney, NSW

Simple and quick.

published

I advertised the car for sale on Saturday evening, the Ad was approved Saturday evening. George called this morning, he viewed the CRV from around 2:15 pm and it was sold at around 3:00 pm and the transfer done at Service NSW. Money (cash) was in the bank at 3:55 pm. Plus there were 3 other enquiries to the Car sales Ad. In summary, simple and quick. Best Regards David

Ease of Use
Customer Service
Product Quality
Return Claim MadeNo
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1 comment
Carsales.com.au
carsalesCarsales.com.au

Wow! Amazing turn around time David! Congrats on the sale


Simon

SimonCanberra 2600, ACT

Over Priced because they have the market

published

Most expensive site to sell your vehicle. Dealerships also have to pay per lead it was about $66 per lead when I worked at a dealership that is why you have to put a lead through to see the dealership name. Other sites are cheaper and just as good I wouldn't use again and cant wait for the other sites to gain traction.

Ease of Use
Customer Service
Product Quality
Return Claim MadeNo
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1 comment
Carsales.com.au
carsalesCarsales.com.au

Kras

KrasNortheast, VIC

Easy and Effective

published

Carsales is easy to use, keeps you informed, I like that you pay upfront and it can remain on site for as long as needed and most importantly it has been effective in selling 2 of our cars.

Ease of Use
Customer Service
Product Quality
1 comment
Carsales.com.au
carsalesCarsales.com.au

Happy to hear it Kras! Congrats on the sale


Mine`

Mine`Sydney, NSW

  • 2 reviews

Didn't get the result

published

It took over a month to get a response. Then I only got 3 enquiries. I've decided to keep my car for now. I might try again at a later date.

Ease of Use
Customer Service
Product Quality
Return Claim MadeNo
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1 comment
Carsales.com.au
carsalesCarsales.com.au

Great way to sell a vehicle

published

I have sold a few cars on Carsales now, and always been a good experience. I listed my car yesterday, got 5 strong inquiries, and sold today for my asking price.

1 comment
Carsales.com.au
carsalesCarsales.com.au

Thanks for your loyalty CMcQ and congrats on the sale :)

Poppie

PoppieSydney, NSW

Perfect Way To Sell A Car

published

The calls came 10 mins after placing the advert with Carsales - I have sold cars in the past and never as easy as using this method. Great result - very happy seller.

Ease of Use
Customer Service
Product Quality
Return Claim MadeNo
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1 comment
Carsales.com.au
carsalesCarsales.com.au

WOW! Thanks for the review Poppie! You must have made a great ad :) Congrats on the sale.

John

JohnSydney, NSW

Carsales is a must-have for helping buyers and sellers coming together.

published

It is the best site for buying and selling a vehicles. Thanks carsales a lot. I am certain in the future I will use this site to help me buying or selling another car.

Ease of Use
Customer Service
Product Quality
Return Claim MadeNo
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1 comment
Carsales.com.au
carsalesCarsales.com.au

Thanks John! Appreciate your support. Looking forward to helping you next time you're in market.


Carlos

CarlosGreater Melbourne (Inner), VIC

Very easy and convenient!

published

The platform is user-friendly. Very easy to set-up/edit/manage. It also allows for good channels of communication. An excellent tool to advertise a car that will assist with a quick sell.

Ease of Use
Customer Service
Product Quality
Return Claim MadeNo
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1 comment
Carsales.com.au
carsalesCarsales.com.au

Glad to hear it Carlos! Thanks for the positive review :)


Not happy Jan

Not happy JanSydney, NSW

Rubbish website

published

While selling a recent model Euro SUV 30% of the listings in my state for the same vehicle were incorrectly categorised. These were lower spec models listed as the higher spec. Carsales just lets the vehicles sit their in the wrong category even after being notified of the incorrect listings.

Additionally the messaging system is rubbish. I have not been notified of messages and sellers and buyers I've contacted directly (SMS and phone) have told me the same.

Rubbish product dressed up as premium.

Ease of Use
Customer Service
Product Quality
Return Claim MadeNo
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1 comment
Carsales.com.au
carsalesCarsales.com.au

Ted

Ted

  • 9 reviews
  • 1 like

generally pretty good, a few minor issues

published

Having an interest in cars, I use this app to browse rather than buying a car. The app was great at the start and saving cars wasnt an issue. Now tho, Ill save a car and then have a look at my saved cars list were only around half of my saved cars will actually appear. Cant complain too much as Ive gotten fuel discounts from the app. Customer service is great and I can still view the cars I want, they just wont appear in the saved cars list. All in all, its pretty good.

Kate has been helping me with the problems since I published the review, great customer service and Im sure once the bug is fixed, this app will be be great.

Ease of Use
Customer Service
Product Quality
Return Claim MadeNo
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1 comment
Carsales.com.au
carsalesCarsales.com.au

Oscar R.

Oscar R.Perth, WA

Carsales exploiting car dealers in australia

published
2 comments
Carsales.com.au
carsalesCarsales.com.au
Oscar R.
Oscar R.
Natasha

NatashaPerth, WA

  • 5 reviews

Easy to use website, hilarious free car ad.

published

Good exposure, good customer service and easy enough to do (also I loved the hilarious movie free ad!). The instant carfacts option is also helpful. I did however get spammed twice by fairly convincing scammers immediately and I believe I shouldn't have to pay extra for a security service when I'm already paying a significant fee to advertise the car on a secure website. Website security from scammers should already be included in the fees.

Ease of Use
Customer Service
Product Quality
Return Claim MadeNo
See all answers
2 comments
Carsales.com.au
carsalesCarsales.com.au
Natasha
Natasha

I wasn't expecting a reply so quickly! Thanks so much for explaining the costs. Again, great example of the good customer service. Very happy with the website.

Mohammed N.

Mohammed N.Victoria

Carsales is not good for low cost vehicles. Please do not waste your money

published

I have similar experience in two occasions of selling cars through this website. Both of my vehicles were of low cost but it didnt get sold both times through this website. I waste my money and time. Carsales should return half of the amount of the ad if the Car is not sold. This is not fair

Customer Service
Product Quality
Return Claim MadeNo
1 comment
Carsales.com.au
carsalesCarsales.com.au

Quick seller

Quick sellerSydney, NSW

High exposure and quick sale

published

I find Carsale.com a very effective way to advertise the vehicle.
Had plenty of inquires and sold in a week.
In fact so many inquiries that it became hard to manage.

Ease of Use
Customer Service
Product Quality
Return Claim MadeNo
See all answers
1 comment
Carsales.com.au
carsalesCarsales.com.au

Hey Quick seller, too many enquiries is certainly an interesting problem to have! I have taken on your feedback about enquiry management though. Congratulations on the sale!


David

DavidSouth East Queensland, QLD

Easy for me

published

easy to post an ad and photos the car sold quicky at a fair price some low ball offer via SMS however I would always expect that happy to use again

Ease of Use
Customer Service
Product Quality
Return Claim MadeNo
See all answers

Rashid S.

Rashid S.Sydney, NSW

The Worst service, they are going down sooner than later

published
Ease of Use
Customer Service
Product Quality
Return Claim MadeYes
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2 comments
Rashid S.
Rashid S.

Soon enough someone is gonna come up with a better marketing for real sellers and real buyers

Carsales.com.au
carsalesCarsales.com.au

Dean

Dean

  • 13 reviews

Wasn't worth the cost of the listing

published

We received zero worthwhile enquiries from the Carsales.com.au listing despite realistic pricing. Much more response from utilising free sites like Gumtree and Facebook using the same price, photos and description. All forms of the listing were paused or deleted the same amount of times when we were not going to be around for a period of time. When you consider it costs a not insignificant amount just for a basic listing on Carsales.com.au it's hard to imagine we would use it again when there are free alternatives that give better outcomes.

Ease of Use
Customer Service
Product Quality
Return Claim MadeNo
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Page 2 of 500

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Questions & Answers

Stevek

Stevekasked

Hi there

Do you guys give sales details for wreckers too?

Or is it only normal cars that you have ads on?

1 answer
Carsales.com.au
carsalesCarsales.com.au

Hey Stevek, we don't specifically advertise for wrecker services. For sellers, we do allow vehicles that have been written off to be advertised. You can find this field in the Details section of the ad (under comments). Feel free to give us a call on 13 72 53 to clarify further.


Alison Kim Northcote

Alison Kim Northcoteasked

where do find a list of fees for me to sell my car, please

1 answer
Carsales.com.au
carsalesCarsales.com.au

Hey Alison, thanks for the question! You can find out selling fees here: https://www.carsales.com.au/sell-my-car . In the "I'll make an ad" box, click "Let's get started". Our prices depend on how much you plan on selling your car for.

If you're not sure how much your car is worth, I recommend heading to our valuation tool to see what we suggest: https://www.carsales.com.au/car-valuations/

-Kate


Lee-anne P.

Lee-anne P.asked

Looking at a second hand Toyota Prado. Which year or model has held up over time?

1 answer
Carsales.com.au
carsalesCarsales.com.au

Hey Lee-ann, great question and not one we can answer off the top of our heads, but we do have a few news, reviews and advice articles about the Toyota Prado on our Editorial page here: https://www.carsales.com.au/editorial/results/?q=%28And.Keywords.keyword%28Prado%29._.Make.Toyota._.Category.4x4%20Offroad%20Cars.%29


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