Reviewer Photos & Videos
Carsales is a great forum for buying/selling cars
I have sold three vehicles through Carsales and have always found it generates genuine interest from buyers when the car is in good condition and is reasonably priced. Carsales is an efficient way to attract buyers when selling privately..
An average experience I'm afraid.
I received far too many warnings that carsales "hadn't heard from (me) for a while" and therefore, Carsales was going to delete my ad' if I didnt log in and ask for an extension.
What would have happened if I was on holiday or in hospital? I'd lose the ad!
For this reason, I've given Carsales a 3-star rating only.
Simple and quick.
I advertised the car for sale on Saturday evening, the Ad was approved Saturday evening. George called this morning, he viewed the CRV from around 2:15 pm and it was sold at around 3:00 pm and the transfer done at Service NSW. Money (cash) was in the bank at 3:55 pm. Plus there were 3 other enquiries to the Car sales Ad. In summary, simple and quick. Best Regards David
Over Priced because they have the market
Most expensive site to sell your vehicle. Dealerships also have to pay per lead it was about $66 per lead when I worked at a dealership that is why you have to put a lead through to see the dealership name. Other sites are cheaper and just as good I wouldn't use again and cant wait for the other sites to gain traction.
Carsales is a must-have for helping buyers and sellers coming together.
It is the best site for buying and selling a vehicles. Thanks carsales a lot. I am certain in the future I will use this site to help me buying or selling another car.
While selling a recent model Euro SUV 30% of the listings in my state for the same vehicle were incorrectly categorised. These were lower spec models listed as the higher spec. Carsales just lets the vehicles sit their in the wrong category even after being notified of the incorrect listings.
Additionally the messaging system is rubbish. I have not been notified of messages and sellers and buyers I've contacted directly (SMS and phone) have told me the same.
Rubbish product dressed up as premium.
generally pretty good, a few minor issues
Having an interest in cars, I use this app to browse rather than buying a car. The app was great at the start and saving cars wasnt an issue. Now tho, Ill save a car and then have a look at my saved cars list were only around half of my saved cars will actually appear. Cant complain too much as Ive gotten fuel discounts from the app. Customer service is great and I can still view the cars I want, they just wont appear in the saved cars list. All in all, its pretty good.
Kate has been helping me with the problems since I published the review, great customer service and Im sure once the bug is fixed, this app will be be great.
Carsales exploiting car dealers in australia
Carsales, shame on you. Be fair, be descent.
Talking on behalf of car dealerships in australia.
I would like to say but carsales network is abusing car dealers with their ($50 fee per inquiry). Most if the inquiries done are fake, time wasters, silly offers. Anyone could pretend making inquiries, who know if carsales hire people to spam dealers with fake leads which you have no objection for rebate.
I believe carsales should only charge their fee to a dealer if and only if the car is sold (same way salesman get commission or bonus for it). Instead leaching money from dealers using fake leads.
At this moment, the biggest loss for all dealership comes from carsales fees with low results on real inquiries.
Easy to use website, hilarious free car ad.
Good exposure, good customer service and easy enough to do (also I loved the hilarious movie free ad!). The instant carfacts option is also helpful. I did however get spammed twice by fairly convincing scammers immediately and I believe I shouldn't have to pay extra for a security service when I'm already paying a significant fee to advertise the car on a secure website. Website security from scammers should already be included in the fees.
Carsales is not good for low cost vehicles. Please do not waste your money
I have similar experience in two occasions of selling cars through this website. Both of my vehicles were of low cost but it didnt get sold both times through this website. I waste my money and time. Carsales should return half of the amount of the ad if the Car is not sold. This is not fair
The Worst service, they are going down sooner than later
This guys they put there sellers at risk by exposing there details and also is the worst site for Dealers to advertise they charge like a wounded bull staring from $50 per inquiry.
Also they have no common seance about reality and all they do is they give them self a pat in the back and a pay rise for doing nothing at all
December 9th 2019 Update: carsales is the biggest scam for dealers
This is the biggest bunch of crooks where they are out to harm the motor industry in every way they can by charging for leads and putting there dealers at ...risk by exposing to them to danger December 10th 2019 Update: The worst site to advertise, most expensive, useless, you ar inviting thrives to your house or bussiness This is one of the worst sites to sell a car and buy a car do your self a favour and go on the facebook market place free to advertise and they wont sell your details to other companies for marketing
Wasn't worth the cost of the listing
We received zero worthwhile enquiries from the Carsales.com.au listing despite realistic pricing. Much more response from utilising free sites like Gumtree and Facebook using the same price, photos and description. All forms of the listing were paused or deleted the same amount of times when we were not going to be around for a period of time. When you consider it costs a not insignificant amount just for a basic listing on Carsales.com.au it's hard to imagine we would use it again when there are free alternatives that give better outcomes.
Questions & Answers
Do you guys give sales details for wreckers too?
Or is it only normal cars that you have ads on?
Hey Stevek, we don't specifically advertise for wrecker services. For sellers, we do allow vehicles that have been written off to be advertised. You can find this field in the Details section of the ad (under comments). Feel free to give us a call on 13 72 53 to clarify further.
where do find a list of fees for me to sell my car, please
Hey Alison, thanks for the question! You can find out selling fees here: https://www.carsales.com.au/sell-my-car . In the "I'll make an ad" box, click "Let's get started". Our prices depend on how much you plan on selling your car for.
If you're not sure how much your car is worth, I recommend heading to our valuation tool to see what we suggest: https://www.carsales.com.au/car-valuations/
Looking at a second hand Toyota Prado. Which year or model has held up over time?
Hey Lee-ann, great question and not one we can answer off the top of our heads, but we do have a few news, reviews and advice articles about the Toyota Prado on our Editorial page here: https://www.carsales.com.au/editorial/results/?q=%28And.Keywords.keyword%28Prado%29._.Make.Toyota._.Category.4x4%20Offroad%20Cars.%29
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