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Carsales.com.au

Carsales.com.au

4.5 from 10,853 reviews · View Statistics

Reviews

  • Ease of Use
    4.8 (282)
  • Product Quality
    4.8 (402)
  • Return Claim MadeYes (1) · No (432)
  • Customer Service
    4.7 (232)
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Great Sale

published

Sold for a good price through instant offer. Rob from Capital Honda was fantastic. Inspection and sale process was very smooth and easy.

Customer Service
Incentivised ReviewNo
1 comment
Carsales.com.au
carsales c.Carsales.com.au

Hi Derek, Thanks for letting us know you were happy with Instant Offer and got a good price. We'll see you next time when you're after a smooth and easy sale. -Alex

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Jeff

JeffSouthern and Hills, SA

Perfect result.

published

What we wanted, no fuss quick sale. thanks! We priced it right & that showed by the response, so it pays to meet the market..

Ease of Use
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1 comment
Carsales.com.au
carsales c.Carsales.com.au

Hi Jeff, It's awesome to hear that you had a quick no-fuss sale. We'll see you next time. -Alex

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Richard

RichardSouth East Queensland, QLD

Excellent responses

published

Very professional, quick to list and I believe covers a greater audience of buyers than other the other mediums for specific products like vehicles, and easy to sort in filters.

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1 comment
Carsales.com.au
carsales c.Carsales.com.au

Hi Richard, it's good to hear that you were happy with the buyers on carsales and like the filter options when searching. We'll see you next time. -Alex

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Daphne Fernandez

Daphne FernandezSydney, NSW

  • 3 reviews

Easy to set up and sell

published

Had many replies, it was easy to sell my car, thank you! It didn't take too long to sell. Great site and easy to use!

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1 comment
Carsales.com.au
carsales c.Carsales.com.au

Hi Daphne, it's great to hear your found selling your car easy and quick on carsales. We'll see you next time. -Alex

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Tony

TonySydney, NSW

Carsales - great platform for selling cars!

published

I found the Carsales website easy to use, easy to sell my car. I did receive quite a few genuine offers for my car and in the end the first person that inspected my car purchased it! Great work Carsales, your assistance and advice when I posted my cars details and photo's was relevant and the site is very easy to use.
Thanks Carsales.

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Carsales.com.au
carsales c.Carsales.com.au
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The Best, so easy

published

Easy to list, good layout. Also gives advice to help sell and stay safe. Love the pictures. Can put as many as you like

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Carsales.com.au
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Steve

SteveGreater Melbourne (Outer), VIC

Great service.

published

We have sold a few cars through Carsales. The process has always been very easy and we love the weekly reports.

Incentivised ReviewNo
1 comment
Carsales.com.au
carsales c.Carsales.com.au
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Fast Painless Sale

published

This is the second car I have sold through Carsales. Advertisements are easy to construct. Both sales have happened quickly, for the right price. I would highly recommend carsales.

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Carsales.com.au
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David

David

  • 2 reviews

Car Sales was amazing!

published

Super easy to navigate everything. I thought it would be very hard to set up my ad and manage it all, but carsales made it super easy. It was also easy to complete all the documents at the end

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Carsales.com.au
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Paul

PaulSouth East Queensland, QLD

Easy and ideal

published

This was an efficient, easy to use and effective way for me to sell my car. I enjoyed the experience.

Incentivised ReviewNo
1 comment
Carsales.com.au
carsales c.Carsales.com.au

Hi Paul, That's great to hear, thanks for letting us know. We'll see you next time. -Alex

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Jeoffer

JeofferGreater Melbourne (Metropolitan), VIC

  • 5 reviews
  • 1 like

Site searching is great, just beware of them sharing your personal information.

published
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3 comments
Carsales.com.au
carsales c.Carsales.com.au

Hi Jeoffer, Thanks for sharing your feedback about our website and privacy policy. I've flagged your response with the person who oversees the surveys so they can review it. We hope to see you again next time you're buying or selling. -Alex

Jeoffer
Jeoffer

Thanks, but in my mind the person who needs to be contacted is your marketing person as they are the one sharing peoples details as nd not the survey person.

Carsales.com.au
carsales c.Carsales.com.au

Hi Jeoffer, I've flagged it with several departments heads, which includes the marketing and legal departments. Thank Alex

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Malcolm Bandy

Malcolm Bandy

  • 3 reviews

Excellent sales site

published

Purchased by a Carsales observer. He came and saw a very tidy car at a reasonable price offered with a roadworthy.

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1 comment
Carsales.com.au
carsales c.Carsales.com.au

Hi Malcolm, Congrats on the sale of your car and thanks for sharing your experiences selling. We'll see you next time. -Alex

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Raffa

RaffaSouth East Queensland, QLD

  • 2 reviews

The go to place for selling your car

published

I sold my car within 24hrs of advertising it on Carsales for a good price to the first person who viewed it. I have always and will continue to use Carsales to sell (and buy) my cars.

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1 comment
Carsales.com.au
carsales c.Carsales.com.au

Hi Raffa, Congrats on the quick sale at a good price. Thanks for the 5-star review. We'll see you next time. -Alex

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Craig

Craig South East Queensland, QLD

Excellent Website

published

Each time I have used Carsales I have been very happy with the result. Carsales is easy to use, has a comprehensive and professional template to use to advertise your car and is reasonably priced. I had no problems with scammers and reached a wide market, selling my car in a reasonable time for a good price. Thank you.

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Carsales.com.au
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Jerry

JerryMetropolitan Adelaide, SA

  • 3 reviews

Easy to use. Good car sale.

published

I sold my car quickly and for a good price. I didn't get any nonsense calls. The website was easy to use.

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Carsales.com.au
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Straight forward process, user friendly website

published

The ad looked professional, we knew the car we were selling wouldn't be easy, so we were happy to wait until the right buyer came along. We were happy with our experience and really pleased the car has found terrific new owners. Thank you

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1 comment
Carsales.com.au
carsales c.Carsales.com.au

Hi Wendy, Congrats on the sale of your car and thanks for sharing that you found it a positive experience on carsales. We'll see you next time. -Alex

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Vicki L

Vicki LSydney, NSW

  • 2 reviews

Fantastic Website

published

Easy process. User friendly website. Sold within a day. Would definitely use again and would also recommend to friends and family.

Incentivised ReviewNo
1 comment
Carsales.com.au
carsales c.Carsales.com.au

Hi Vicki, Congrats on the super quick sale and thanks for recommending us to friends and family. We'll see you next time. -Alex

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Greg B

Greg BSydney, NSW

  • 2 reviews

Quick & Easy

published

Car advert was quickly uploaded and looked professional. I had over 5 responses and quick sale resulted within 48 hours so very effective medium for selling your car. Thank you Carsales.com.au

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1 comment
Carsales.com.au
carsales c.Carsales.com.au

Hi Greg, It's great to hear that you found a buyer so quickly and had several responses. Thanks for your review. -Alex

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100% easy to use and 100% successful everytime

published

100% easy to use and 100% successful everytime I have used Car Sales. It provides very useful and helpful information when formulating you adds and they present extremely well

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1 comment
Carsales.com.au
carsales c.Carsales.com.au

Hey Bill, Thanks for letting us know you think the site is easy to use and the ads present extremely well. -Alex

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Jasminewatts

Jasminewatts

  • 2 reviews
  • 1 like

Carsales is an excellent selling place

published

I sold the car the first day the ad was up - and for a good price. I was nervous about selling it, but it sold straight away - and to someone I thought would look after it. I got heaps of responses.

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Carsales.com.au
carsales c.Carsales.com.au

Hi Jasmine, That's quick! Thanks for sharing your selling experience on carsales. I'm sure we'll see you next time. -Alex

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Page 1 of 390
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Questions & Answers

Kylie M.

Kylie M.asked

Might be a dumb question but how do you mark your car as sold on your ad? I only have an option to pause the ad

3 answers
Carsales.com.au
carsales c.Carsales.com.au

Hey Kylie, not a silly question at all! We're actually looking to improve this function. Just under the 'pause ad' button you'll see 'remove ad', hit that then follow the prompts to remove your ad. If you have any trouble, give us a bell on 13 72 53 (13 SALE). -Alex

Kylie M.
Kylie M.

sorry I meant 'on hold'

Carsales.com.au
carsales c.Carsales.com.au

Hey Kylie, To put your ad on hold click 'pause ad'. See the link below for more details.
https://help.carsales.com.au/hc/en-gb/articles/204487359-How-do-I-temporarily-remove-or-pause-my-ad-
Let us know if there is anything else we can help with. -Alex

Jacqueline Salmeron

Jacqueline Salmeronasked

If a car is put on hold how can you contact the seller if the option of sending them a message isn’t available?

2 answers
Evangeline Deza
Evangeline Deza

In my case I called/rang the seller and thankfully She answered it and there's a phone/mobile nos. that She provided anyway .

Carsales.com.au
carsales c.Carsales.com.au

Hi Jacqueline, if a seller has put their ad on hold you wont be able to contact them unless you their number or messaged them before the ad was put on hold. If you have the ad saved and they remove the hold you'll get a notification. -Alex

milica p.

milica p.asked

How do a message a seller that has place a car on hold ?

2 answers
Evangeline Deza
Evangeline Deza

Well as for me , you either ask him/her to message you back if that person did not fulfill/buy that car ! Its up to the seller anyway !

Carsales.com.au
carsales c.Carsales.com.au

Hi Milica and Evangeline, if a seller has put their ad on hold, it could be for a variety of reasons. You will only be able to contact them if you've previously messaged them (before the ad was put on hold) or obtained their phone number when the ad was live. If you're interested in the car, we'd suggest keeping the ad saved as you'll get an alert if it's taken off hold and advertised again. It's possible the car has been sold and the seller has stopped the ad for the moment while they ensure the sale if final. -Alex

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