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Carsales.com.au

Carsales.com.au

4.5 from 10,832 reviews · View Statistics

Reviews

  • Ease of Use
    4.9 (257)
  • Product Quality
    4.9 (371)
  • Return Claim MadeYes (1) · No (400)
  • Customer Service
    4.8 (211)
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Greg B

Greg BSydney, NSW

  • 2 reviews

Quick & Easy

published

Car advert was quickly uploaded and looked professional. I had over 5 responses and quick sale resulted within 48 hours so very effective medium for selling your car. Thank you Carsales.com.au

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100% easy to use and 100% successful everytime

published

100% easy to use and 100% successful everytime I have used Car Sales. It provides very useful and helpful information when formulating you adds and they present extremely well

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Jasminewatts

Jasminewatts

  • 2 reviews
  • 1 like

Carsales is an excellent selling place

published

I sold the car the first day the ad was up - and for a good price. I was nervous about selling it, but it sold straight away - and to someone I thought would look after it. I got heaps of responses.

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Nicole T

Nicole TWestern District, VIC

Excellent experience

published

First time user of car sales it was easy to set up the ad and the car sold in a couple of weeks

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Kelly T.

Kelly T.South East Queensland, QLD

  • 3 reviews
  • Verified customer

Great from Advert to Sale

published

This is the second time I have used this platform. Last time took a while, this time much quicker than expected - it was sold before I had even received my for sale sticker.
The option for a secure number is a huge plus for me, plus easy access to comparable vehicles etc, and I prefer the knowledge that I am much more likely to find a genuine buyer on this site than I am facebook gum tree etc - and when I do sell, all the info I need to manage the sale and transfer is at my fingertips.

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1 comment
Carsales.com.au
carsales c.Carsales.com.au

Hi Kelly, It's great to hear that you has such a quick sale this time and found the tools for selling helpful. Thanks for your details review and we'll see you next time. -Alex

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RNB

RNBVictoria

Well done!

published

The process was convenient and easy. The website is very user friendly. I also liked the feedback I got about how many views, etc. Well done carsales!!

Incentivised ReviewNo
1 comment
Carsales.com.au
carsales c.Carsales.com.au

Hi, Thanks for your positive feedback about carsales and 5-star review. It's good to hear that you found our site easy to use and the weekly feedback was helpful. We'll see you next time! -Alex

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Tom

TomPerth, WA

The right product for the job

published

I was aiming to advertise my vehicle to a national audience. Carsales.com.au has the widest coverage. If I wanted to sell locally I would have advertised elsewhere. I can hardly believe the interest my vehicle has had whilst on the website. Well done to the team at carsales for providing exactly what I needed.

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1 comment
Carsales.com.au
carsales c.Carsales.com.au

Hi Tom, Congrats on the sale of your car and thanks for for positive review and comments about our audience reach. We'll see you next time. -Alex

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julio

julioGreater Melbourne (Inner), VIC

The right site to sell your car

published

Thanks to all the people that works at C
arsales , first time that I publish a car for sale , had many questions , and always receibed the best help from the people at Carsales .
Publish the car at three pm , by six pm same day had the car sold .
Another happy seller and a very happy buyer as well.

Incentivised ReviewNo
1 comment
Carsales.com.au
carsales c.Carsales.com.au

Hi Julio, Wow! That's a quick sale! It's great to hear that you found our customer service staff helpful as well. We'll see you next time. -Alex

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Phil

PhilMetropolitan Adelaide, SA

Very informative site. Was always kept up to date with reviews.

published

Very informative site. Was always kept up to date with reviews. Had inquiries from all over the country. Very safe as well. Second car I have sold on this site.

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1 comment
Carsales.com.au
carsales c.Carsales.com.au

Hi Phil, Congrats on the sale of your car and thanks for sharing that you found the site informative and felt safe. We'll see you next time for hopefully and even better experience. -Alex

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Evelin B.

Evelin B.Greater Melbourne (Outer), VIC

Great way to sell your car

published

Car sales was easy to use.
We had 3 enquiries quickly after we listed it.
Sold in a just over week.

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1 comment
Carsales.com.au
carsales c.Carsales.com.au

Hi Evelin, Congrats on the quick sale and thanks for letting us know that you found the site easy to use. -Alex

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Barry D.

Barry D.

  • 2 reviews

Great service and web site.

published

Very happy with service I received, I paid the extra to get get top billing, well worth it.
Will use again.

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1 comment
Carsales.com.au
carsales c.Carsales.com.au

Hi Barry, That's great to hear. Thanks for sharing your experience selling and I'm sure we'll see you next time. -Alex

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Good Site to Sell your Car !

published

Happy to say that Carsales are a Good Sites to Advertise and Sell your Car ! They're Prompt to respond and Communicating w/care !

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2 comments
Carsales.com.au
carsales c.Carsales.com.au

Hi Evangeline, That's great to hear! Thanks for sharing your feedback. -Alex

Evangeline Deza
Evangeline Deza

You're welcome Alex , its a pleasure !

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Quick sale for a late model car

published

Advertised my late model/small price car. Sold within 3 days with numerous enquiries. I like the fact that when you create your add, Carsales website gives an indication of what your car should be sold for (value)

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1 comment
Carsales.com.au
carsales c.Carsales.com.au

Hi Gregory, Congrats on the quick sale of your car and thanks for you feedback about the valuation tools available when selling. See you next time. -Alex

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Steve

SteveSouth East Queensland, QLD

Sale Comes in Time

published

Even though the vehicle was advertised for several months, the time delay in selling it was due to my listing it too high for too long. Enquiry was consistent throughout the sale period.

Incentivised ReviewNo
1 comment
Carsales.com.au
carsales c.Carsales.com.au

Hi Steve, Congrats on the sale and thanks for your review of our site. It's good to hear that you had consistent interest in your car throughout the sale. We'll see you next time. -Alex

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Janavi

JanaviCanberra 2600, ACT

  • 2 reviews

Great site for selling my car

published

It was very easy to advertise with Car sales and the buyer was very genuine and we were able to text easily. It all went very smoothly. I like the way car sales helps to make the ad look really good. I didn't get many interested but the one who did was a really good fit and he paid straight away.

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1 comment
Carsales.com.au
carsales c.Carsales.com.au

Hi Janavi, It's great to hear that you found it easy to advertise and communicate with genuine buyers. We'll see you next time. -Alex

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Brian C

Brian CMetropolitan Adelaide, SA

Selling

published

Seemless no fuss process. Only down side were the scammers who use the site to target sellers. I had about 4 but once I knew the modus it was east to blow them off.

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Carsales.com.au
carsales c.Carsales.com.au
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Neven A.

Neven A.Metropolitan Adelaide, SA

  • 2 reviews

Easy service and massive responses

published

Easy experience and massive target market.
Well worth the investment to list the car on Carsales if you are looking to sell it quickly.

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1 comment
Carsales.com.au
carsales c.Carsales.com.au

Hi Neven, Thanks for sharing that you thought posting your ad was easy and we have a massive audience. It's great to hear that you sold quickly too. We'll see you next time. -Alex

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Stephen

StephenSouth East Queensland, QLD

Effective Result

published

Quick sale means advertising was effective and hit target market. It helps to have good photos and tell the buyer exactly the state of the car (no surprises).

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1 comment
Carsales.com.au
carsales c.Carsales.com.au

Hey Stephen, Congrats on the quick sale and thanks for the 5-star review. We'd agree, a good volume of quality photos help sell quickly. See you next time. -Alex

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Great way to sell your car.

published

No fuss , no wise buyers and easy to talk and not talk to whoever you like. Will never use another site again.

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1 comment
Carsales.com.au
carsales c.Carsales.com.au

Hi Kris, That's great to hear. thanks for sharing why you had such a good experience on carsales, we'll see you next time. -Alex

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Andrew

AndrewGreater Melbourne (Inner), VIC

  • 2 reviews
  • 2 likes

Car sold the next day after advertising

published

The best place to advertise - good pricing options and ability to push the advertisement up the list. Also great feature allowing automated upload of all car features, as soon as the proper model is selected. Saves time and money.

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2 comments
Carsales.com.au
carsales c.Carsales.com.au

Hey Andrew, Congrats on the sale of your car and thanks for the 5-star review and feedback. It's great to hear your thought the site saved you time and money! -Alex

Andrew
Andrew

Thank you again!

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Questions & Answers

Kylie M.

Kylie M.asked

Might be a dumb question but how do you mark your car as sold on your ad? I only have an option to pause the ad

3 answers
Carsales.com.au
carsales c.Carsales.com.au

Hey Kylie, not a silly question at all! We're actually looking to improve this function. Just under the 'pause ad' button you'll see 'remove ad', hit that then follow the prompts to remove your ad. If you have any trouble, give us a bell on 13 72 53 (13 SALE). -Alex

Kylie M.
Kylie M.

sorry I meant 'on hold'

Carsales.com.au
carsales c.Carsales.com.au

Hey Kylie, To put your ad on hold click 'pause ad'. See the link below for more details.
https://help.carsales.com.au/hc/en-gb/articles/204487359-How-do-I-temporarily-remove-or-pause-my-ad-
Let us know if there is anything else we can help with. -Alex

Jacqueline Salmeron

Jacqueline Salmeronasked

If a car is put on hold how can you contact the seller if the option of sending them a message isn’t available?

2 answers
Evangeline Deza
Evangeline Deza

In my case I called/rang the seller and thankfully She answered it and there's a phone/mobile nos. that She provided anyway .

Carsales.com.au
carsales c.Carsales.com.au

Hi Jacqueline, if a seller has put their ad on hold you wont be able to contact them unless you their number or messaged them before the ad was put on hold. If you have the ad saved and they remove the hold you'll get a notification. -Alex

milica p.

milica p.asked

How do a message a seller that has place a car on hold ?

2 answers
Evangeline Deza
Evangeline Deza

Well as for me , you either ask him/her to message you back if that person did not fulfill/buy that car ! Its up to the seller anyway !

Carsales.com.au
carsales c.Carsales.com.au

Hi Milica and Evangeline, if a seller has put their ad on hold, it could be for a variety of reasons. You will only be able to contact them if you've previously messaged them (before the ad was put on hold) or obtained their phone number when the ad was live. If you're interested in the car, we'd suggest keeping the ad saved as you'll get an alert if it's taken off hold and advertised again. It's possible the car has been sold and the seller has stopped the ad for the moment while they ensure the sale if final. -Alex

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