21 questions from our users
I would like to return a faulty fan bought from Aldi , installed it and has never worked. Unable to find receipt. How can I return? Thanks
Is it possible to fit a light to the fan?
Hi I bought three of these fans and the remote is not working and the light is continually on. I have reset the remote by changing batteries, however no luck- when pressing the buttons on the remote the red light at the top comes on but does not appear to transmit or be picked up by the receiver in the fan. Is there a way to reset receiver? or do i need a new remote?
Is it available in other colors
can i buy a new led driver for my 52inch dc celing fan
You would need to contact Aldi who will refer you to their fan supplier for spare parts or other assistance.
Get the voltage and current details off the old driver and go to an electrical wholesaler. You might find it’s cheaper than going through Aldi who will refer you to the manufacturer anyway.
can you supply a new led light & driver setup for model 19607 please
Where can I buy extension pole for the Casalife ceiling fan . It’s the Burleigh Ceiling Fan 52 inch blades
I have lost a remote controller for Aldi fan Model FT1211R. How can I get a replacement?
Hi Neil, you need to contact the company who supplied the fans to Aldi called Brilliant Lighting. Aldi will only direct you to contact them.
Got 4 fans installed yesterdaywith timer on the remote but the electrician took the manuals.
tried playing around but couldn't figure out how to set the timer, any ideas?
Get installed fan but remo not working. Checking all wrier was connected. Still not working.dont
Know what can do?
If it’s the Aldi Ceiling Fan, you might find the receiver and remote are not compatible. we had same issue. We returned it to Aldi and got replacement. Got it working and now the fan is making horrible noises. We have to pay for electrician once again to remove and we will replace with alternate brand. Very disappointed.
How is individual fan control achieved? I have installed two fans and controllers operate both at same time
I would turn the fans off at the switch (not just using the remote), then turn one fan on, press and hold "fan on" on the remote until that fan is "paired" with that remote.
Then turn that fan off at the switch and turn the other fan on at the switch
Then, pair using the other remote
Of course, I only have one fan, so I'm really just guessing
The light shade on the fan has no method of attachment so do we have a missing part?
How do you reset the remote on the fan?
There are 3 steps needed to reset remote
1 turn fan off at main power ie light switch, for at least 10 seconds
2 switch power on, at same time hold down the fan on/off button for 5 seconds until the receiver inside fan assembly beeps.
3 successful connection will result in the fan blades rotating for short time.
Hope this helps
How do I replace light???
Where can i replacement remote?
How do you balance these fans?
The fan should have come with a balancing kit in the box. This kit has instructions on how to go about balancing the fan. Otherwise balancing kits can be bought from eBay, and there is quite a few videos and/or instructions on the internet on how to use them, along with some interesting ideas on how to balance a ceiling fan without a balancing kit. Hope this helps.
What are the (3) black plastic slide brackets on the bottom of the motor for?
If the light installed in the fan/light is very bright, would it be possible to replace the bulb to a gentler one?
The light doesn't use a removable globe - it uses multiple surface mounted LED's.
I see Aldi are selling a similar Fan unit on 25th Oct 2017 - it might be worth a look at to see if the new units have a dimmer light in them. The new units certainly have a different remote that has 5 speeds - up from 3 speeds - and also has the forward / reverse function in the remote rather than a switch on the ceiling mounted motor. Much more convenient. I notice the new unit also has a timer on the remote.
Only had the fans for a couple weeks and one won't turn now and beeps twice, any ideas?
Take it back to Aldi or call the person who installed it. The fans are guaranteed for 12 months from purchase. I've had mine for over 12 months now and still working fine.
where do I get replacement lights for my Aldi bought Casalife Mother and Child Uplighter Model 18002/13?
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