New webshop site rubbish.
The new webshop is rubbish. You can't navigate like the old one. Don't think I'll be buying again.
Also tried to login. said it was invalid.
- Cash Converters Online Shop
New online portal
I have bought 3 old products by PayPal echque all have cleared no dispatch item I have asked for a full refund said will never buy online from them again rather go to my local stores live cadhies south Melbourne and phran don't like Collingwood at all but still buy from there sometimes I have now emailed and spoken to online for a few days lodged PayPal investigation to get my money back have not refunded me yet I don't recommend anyone buying on there new webshop unprofessional taking our money ey no products sent out buy at your own risk I have also gone back to eBay now
Buyer Beware - Cash Converters Online
Purchased a Canon EOS 400D DSLR from the Cash Converters website. I specifically called the store first to check if there were any problems with it, and was told it had a few soft marks on the LCD, it was a bit dusty, there were no other accessories apart from the battery, but otherwise it was in perfect working order. So confidently off I went and ordered a new battery, charger and CF card. Soon after installing the new battery (because the one in the camera had arrived flat) I discovered the camera had a faulty pop-up flash that did not work ...- Error 5 obstruction - which in turn caused the camera to lock up. I called the store who instantly refunded and arranged return, but refused to honour the accessories that I had no choice but to buy just to turn it on. Although Cash Converters handled my complaint quickly, they should have accepted responsibility for the cost of the battery and charger, and if they truly cared about their customers, the CF card as well. The retailer I purchased these accessories from wont accept a return or refund because they are not faulty, nor are they an incorrect purchase. So, I am stuck with expensive camera accessories and no camera. Will never touch anything again from Cash Converters - not even with a barge pole.
- Cash Converters Online Shop
Cash Converters Bradford sold me a MacBook Air, describing it as "Mint condition". The lid did not close properly, it had excessive dents and the track pad had signs of liquid damage.
When I called the store to complain, they told me to send it back to them for a refund and they would also cover the return shipping costs. I said it would need to be insured delivery as it is a £500 item, which they agreed to. They have since refunded the full purchase price, but are refusing to cover any of the return shipping costs. A complaint has been lodged...
- Cash Converters Online Shop
Was not what was described
I bought a 14 ct diamond ring on the webshop. I had someone look at it to make sure it was a diamond. It turns out it is 14ct gold plated and cubic zirconia. I hope I can get a refund. I have just found out that they were given a verbal valuation and they no longer use this company. Cash Converters Croydon have been very helpful and I have returned the ring. I wish I could give one star for the other company.
Update : I have just seen the ring back on the website saying it is 14ct gold with a diamond. I am really disappointed with Croydon Cash Converters. Buyer beware.
Overpiced Garage Sale Junk
I can't believe the prices at CC (Sunshine). Honestly you'd think inflation had suddenly hit big time. Often a second hand product at CC is more expensive than something totally new on the internet. I reckon this chain's days are well numbered.
Not enough information can be misleading and maybe was meant to be
I bought through the goodna store webshop thinking I was getting a working product but all I got was the shell, after contacting them they told me what was needed to get the item working, so I bought the part that they said I needed $26 waste of money wrong part, call them again with my discuss and told them that I would not have bought this item if it was not working and that the add was misleading. I was told they test them before they sell so it was working but not once did the add say no lens now I have a camera that has all ready cost me $143 and to buy the part another $230 for a crap second hand camera. Please don't buy from these A/H.
Bought an iPad on Webshop. Went into store to collect it and they said it had been sold to someone else.
Had to wait a week to get refund. They said the same thing had happened before!!
Webshop is great
I have not bought anything in a store or sold/pawned anything so I cannot comment on that side of their service but I have been using their webshop for 2 years with no problems at all. I buy DVDs from them and the prices are excellent, with many DVDs as low as $2. Postage can add up if you buy alot in one transaction though. Postage is quick with items being sent out usually on the same day, and an email is sent to you letting you know the items have been sent. Sometimes a tracking number is given as well. I have only had one problem in 2 years...where a DVD came without the disc and after contacting the store that sold it via the website, it was quickly resolved and a full refund was given as they did not have another copy. I am happy with their webshop and recommend it to anyone looking for a bargain.
No problem at all with Webshop
Bought an item from Goodna QLD store a couple of days ago, item arrived very quickly, the condition was really good, not a problem at all!
lied about a product - fremantle store
Sent my girlfriend in to by a Xbox one controller for me and they ended up selling her a Xbox style controller for a ps2 for $25 they straight up lied to her.
Should be ashamed.
Never A Problem With Webshop
I have not applied for a loan or sold/pawned anything so I cant comment on that side of the business but I have bought from them. The local store is not very close by so I dont visit it very often, when I have been there the staff have been friendly and helpful. The webshop has been a great place to buy DVDs from at cheap prices with reasonable postage. The items are well packed and are often posted the same day, most have a tracking number as well. Any queries I have had with a shop I bought from via the webshop has been answered in a friendly way, no problems there. I am a happy customer and will continue to buy from Cashies Webshop.
Moorooka WebShop is Worst Online store in australia
brought a laptop from cashies when i received it the charger didnt work test label was from 2011 and the laptop kept overheating and shutting down sent it back on the 19th this month via expess post it arrived on the 20th tried callin the store everyday after that and the person who runs the webshop wasnt there apparently they were at training pfft so finally got hold of her on the saturday and said she was in the middle of processing my refund as it was australia day on monday i waited till wednesday for it arrive in my bank still nothing so ...i rang andwho would of guessed she wasnt there told the person i was waiting for my refund so they checked and it wasnt even processed absolutley disgusting but it isnt over yet as im still waiting for a call back to get the postage refunded it gives the moorooka cashies a bad name
Worst customer Service, Penrith NSW
I've been using the cash converters webshop for a while now without a problem. bought a bluray from the Penrith store this week, Special edition 2 disc bluray. It finally arrived and to my surprise I contained a Bluray and a random dvd instead of the second disc. So I email the webshop to try and return it and get a refund. Instead I was told that they never advertised it being the 2 disc edition bluray despite the photo showing it was, That the picture doesn't count because its solely for 'illustration purposes only' (being the exact item that...turned up) and that its my own fault to choosing the incorrect product. So by this logic they can show one thing and ship whatever they want without any repercussions. To anyone thinking of using this service, Literally ANYWHERE ELSE would be a better place to shop at.
Excellent Service From The Webshop
I have been buying from the Webshop for a couple of months now, and I could not be happier with them. The prices are always much lower than the stores and the postage is always very reasonable. If you purchase more than one item from the same store in a single transaction you do get discounts on the postage for each additional item. Most items will have a tracking number via Australia Post as well. I have won auctions for $5 and never had an auction cancelled because it wasn't enough money, they do have reserves for the auctions and if the item...doesn't meet the reserve the sale won't go through. I have found a dollar or 2 above the starting price always meets the reserve. I recently had some problems tracking an item and after contacting the relevant store they discovered an incorrect tracking number was sent to me. The correct one was sent and they quickly solved the problem for me. I have found the staff at various stores to be helpful and friendly, never a problem. In my experience you could not go wrong buying from Cashie's Webshop.
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