Buyer Beware! Dont dare buy here! Just Don't!!
Bought a HP laptop, wasn't delivered & I had a receipt. They denied receiving money then "refunded me" 2 days later.
Bought item(s) online but often they can't find or sold to others
Bought item(s) online but often they can't find or sold the item(s) then took almost a week to refund back to the credit card
Cash converters take from the poor and rip them off. They rob people who are down on there luck, You offer them expensive items & they give you next to nothing then sell it for triple what they gave you or for nearly retail value. It's a joke. disgusting behaviour.
they take you for a ride
Cash Converters take expensive items from people hard on their luck and in need of money, pay them a pittance for it, then sell it at retail price when the items are clearly used. I estimate they earn approx 200% to 300% on top of what they paid.
Don't sell to Cash Converters, sell online through your own means.
Don't purchase from Cash Converters cause they are not giving you any reasonable discount for the item being second hand.
As reviewer angel a said DO NOT BUY ELECTRONICS FROM THEM. I have been burnt a bunch of times buying from cash converters. They electronics have a high chance of having something wrong with them. I.e. being faulty in some way. ive bought tech a few times that have reaked of cigarette smoke. Been modified in some way. Or just straight up faulty. They will lie and hide that there is something wrong with an item. They use Photoshop to make the photos blury in some parts to hide damage ect. Also some small items are pick up only which seems very su...spicious to me. Some items just listed are on sale? How is it on sale if its a newly listed item for the first time. They are very untrustworthy. They prey on people less fortunate pay $10 for an item ant then resell it for $100. Also will treat you like scum if your selling to them but if your buying from them your they best friend. I would say just avoid them all together and buy new at least you know what your getting
Item arrived broken, clearly wasn't checked.
I checked that the item I wanted had no issues.
Bought a microphone recorder.
Item arrived broken, would not turn on, faulty power switch.
The type of break was internal is not the sort of thing that likely happens in transit. It was clearly not checked.
I paid for express because I needed it asap. Called the store, they couldn't help. Had to wait days for a higher up.
Then had to wait till the item was shipped back to get a refund so I could get another.
Products should be checked before sale, and store staff trained to handle refunds.
Never buy from them please save yourself
If i could give them 0 stars I would, I bought a stylus on the 8th which they didn't end up sending until the 14th (I had paid express post), they did refund me my freight cost which was good, however with the freight being delayed I expressed to them I needed it urgently and would be buying a stylus from a different store and needing to refund the goods instead. They refused to refund me citing that they do not do change of mind. I understand that this delivery problem is "out of their control" however as a business they should own up to the d...elay that the courier company THEY HIRED TO SEND MY PARCEL is having as well. During these times especially you'd expect them to be more considerate but they definitely were not. WOULD NOT BUY EVER AGAIN.
Most cash converters are too lazy to post online items or sell them after paid for.
I have had so many terrible dealings with the Cash Converters online stores lately, I have given them chance after chance after chance, as there are so many stores that it is not fair to the good ones, but most of them seem to behave in a similar way now.
* Stores sell items after they have been paid for, this is actually a breach of contract and illegal, but I have let it go.
* Stores make so much fuss about posting items, even after paying for them, so I have had to ensure that they pack them properly, as this is not taught.
* Stores which ar...
New Website is junk
New website is about as useless as can be. Three or four levels to click through to find stock. Search page adds only 8 or so items a time. If you look at an item and go back, site returns you to top to start again. Postage cost no longer visible till you're checking out.
The old webshop site wasn't brilliant but at least it was functional. After years of buying online I won't be any longer. The site i's just too difficult to navigate and is about as user friendly as a frozen screen. I wonder how the franchise owners feel about having their online business destroyed?
- Cash Converters Online Shop
New online portal
I have bought 3 old products by PayPal echque all have cleared no dispatch item I have asked for a full refund said will never buy online from them again rather go to my local stores live cadhies south Melbourne and phran don't like Collingwood at all but still buy from there sometimes I have now emailed and spoken to online for a few days lodged PayPal investigation to get my money back have not refunded me yet I don't recommend anyone buying on there new webshop unprofessional taking our money ey no products sent out buy at your own risk I have also gone back to eBay now
Buyer Beware - Cash Converters Online
Purchased a Canon EOS 400D DSLR from the Cash Converters website. I specifically called the store first to check if there were any problems with it, and was told it had a few soft marks on the LCD, it was a bit dusty, there were no other accessories apart from the battery, but otherwise it was in perfect working order. So confidently off I went and ordered a new battery, charger and CF card. Soon after installing the new battery (because the one in the camera had arrived flat) I discovered the camera had a faulty pop-up flash that did not work ...- Error 5 obstruction - which in turn caused the camera to lock up. I called the store who instantly refunded and arranged return, but refused to honour the accessories that I had no choice but to buy just to turn it on. Although Cash Converters handled my complaint quickly, they should have accepted responsibility for the cost of the battery and charger, and if they truly cared about their customers, the CF card as well. The retailer I purchased these accessories from wont accept a return or refund because they are not faulty, nor are they an incorrect purchase. So, I am stuck with expensive camera accessories and no camera. Will never touch anything again from Cash Converters - not even with a barge pole.
- Cash Converters Online Shop
Cash Converters Bradford sold me a MacBook Air, describing it as "Mint condition". The lid did not close properly, it had excessive dents and the track pad had signs of liquid damage.
When I called the store to complain, they told me to send it back to them for a refund and they would also cover the return shipping costs. I said it would need to be insured delivery as it is a £500 item, which they agreed to. They have since refunded the full purchase price, but are refusing to cover any of the return shipping costs. A complaint has been lodged...
- Cash Converters Online Shop
Was not what was described
I bought a 14 ct diamond ring on the webshop. I had someone look at it to make sure it was a diamond. It turns out it is 14ct gold plated and cubic zirconia. I hope I can get a refund. I have just found out that they were given a verbal valuation and they no longer use this company. Cash Converters Croydon have been very helpful and I have returned the ring. I wish I could give one star for the other company.
Update : I have just seen the ring back on the website saying it is 14ct gold with a diamond. I am really disappointed with Croydon Cash Converters. Buyer beware.
Overpiced Garage Sale Junk
I can't believe the prices at CC (Sunshine). Honestly you'd think inflation had suddenly hit big time. Often a second hand product at CC is more expensive than something totally new on the internet. I reckon this chain's days are well numbered.
Not enough information can be misleading and maybe was meant to be
I bought through the goodna store webshop thinking I was getting a working product but all I got was the shell, after contacting them they told me what was needed to get the item working, so I bought the part that they said I needed $26 waste of money wrong part, call them again with my discuss and told them that I would not have bought this item if it was not working and that the add was misleading. I was told they test them before they sell so it was working but not once did the add say no lens now I have a camera that has all ready cost me $143 and to buy the part another $230 for a crap second hand camera. Please don't buy from these A/H.
Other General Merchandise Shops
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.