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Cash Converters Physical Shop

Cash Converters Physical Shop

2.0 from 50 reviews · View Statistics

Reviews

  • Product Quality
    2.1 (22)
  • Return Claim MadeYes (3) · No (18)
  • Customer Service
    2.3 (23)
  • Warranty Claim MadeYes (1) · No (19)
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Carlo

CarloSydney, NSW

Gave below market value on gold

published

Quote was not given market value
Did not weigh items in full view
Offered 10% of valuations
Disappointing experience not satisfied with the outcome

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationWarwick Farm
Warranty Claim MadeNo
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LizJane

LizJaneMetropolitan Adelaide, SA

  • 6 reviews
  • 3 likes

Horrible service

published

I sold some silver Vera Wang Jewellery. They gave me $5 for the earrings and $10 for the necklace. I saw them online and they are selling the earrings for $115 and the necklace for $199. Total rip off. Most of their jewellery is overpriced and I could buy it cheaper in a shop. The people that work there say they would never buy jewellery from anywhere else because their stuff is so cheap.

Product Quality
Customer Service
Incentivised ReviewNo
Warranty Claim MadeNo
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Angel A

Angel ASydney, NSW

  • 2 reviews
  • 1 like

do not purchase technology from them

published

under no circumstances DO NOT PURCHASE TECHNOLOGY FROM. bought a laptop. mother board died months 2 weeks. there products are poor quality. will not repair. basically anything bought after 3 months straight to the bin . not covered. misleading ripoffs. zero stars worse than terrible

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store Locationparramatta nsw
Warranty Claim MadeYes
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Adrian

AdrianPerth, WA

Cash converters

published

Osborne park walk in get loan against goods but little guy behind counter look fat people on Charlie and the chocolate factory move very very frightening towards me then went though a punch after told him leave me alone called head security that apparently in Melbourne ban me.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOsborne park
Warranty Claim MadeNo
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betty swalls

betty swallsMetropolitan Adelaide, SA

  • 6 reviews
  • 2 likes

Liars

published

After two incidents with utterly incompetent workers never again.This was the second upsetting time first was ingle farm a guy there had absolutely no idea what he was doing or saying & tried fooling to me on a subject/item there's probably nothing I don't know about.Then modbury are a waste of time with totally shocking lowballing & more nonsense & bravado,absolutely terrible customer treatment.

Product Quality
Customer Service
Incentivised ReviewNo
Patricia H

Patricia HMetropolitan Adelaide, SA

  • 2 reviews

Usually many items to choose from

published

Good selection of second hand goods .
When comparing to new prices , ( for the same make or manufacturer , or brand ) the items in the store were grossly overpriced.
It`s unfortunate , but pricing really needs to be looked at , it`s not at all realistic.
Better buy new.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Jelly

Jelly

  • 2 reviews

Lies don't help your business

published

You state that 100 points of ID are accepted online, after walking two suburbs, I was denied because my photo Id was expired. I have my Medicare, Birth certificate and more than 100 points, only to be told outright that I need Photo ID.

Don't lie to customers, this is deplorable. You legit screwed my entire day up by lying to customers.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBurwood NSW
Warranty Claim MadeNo
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Appalled

AppalledNorth Queensland, QLD

Awful for selling gold

published

Where I am in Townsville they offer $10 a gram for 9ct gold .... that’s about a third of its scrap value with any major scrap buyer in larger cities. They charge a standard rate of $40 a gram for 9ct which is reasonable for purchasing - just never sell to them.
It also seems to be inconsistent with what cash converters will pay in larger cities which seems strange.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Jamie Card

Jamie CardCanberra 2600, ACT

Storeman Criminals

published

Put my new s10 in cause of new baby commits for $180.00 loan. On the seventh day it was on loan I payed the debit to take possession of my new s10 back only to find that my screen has been lifted scratches and chip where the screen had been lifted. My new s10 now rattles for the $62.00 interest cash converters charged did more than $350.00 damage. Thanks cash converters storeman criminals who are employed to literally steel lie and cheat there customers. Never again gutted, and so is my new s10.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationCash Converters Woden ACT
Warranty Claim MadeNo
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Mel

Mel

  • 2 reviews
  • 4 likes

Terrible offers on good quality products.

published

Go to ebay or gumtree. Sellers beware, the smug little shop assistants have obviously trained to give you the lowest online selling price for your hard earned goods. They try to scam you to sell your good quality products for next to nothing. They only buy things from you if they can make 200% on what they buy from you. Do not sell your goods there. As a local I would not step back into your store every again, its a big insult, its not a family brand.

Incentivised ReviewNo

Total dishonesty

published

Agreed to buy 4 car wheels, with the condition that if they did not fit i could return them for a full refund .Asked for this condition in writing which was agreed prior to paying..After handing over money ,gave me a receipt, but refused to sign it,,,,,every excuse was offered. I refused to leave, without my money back ,,After a heated conversation,and embarrassed staff due to customers
Being witnesses,i received my money back,,,,, extreamly dishonest ,dont accept their word ..only in writing can you be confident..

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationNorth east rd hampstead gardens SA
Warranty Claim MadeNo
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scott

scottbrisbane

  • 4 reviews
  • 8 likes

check elsewhere before buying

published

if you see something you like I would advise to then check online on something like ebay or an online store and you will no doubt find it alot cheaper and newer, don't impulse buy anything. There is some ok prices things like sound gear and hand tools which they have so much of they are trying to unload.

I have seen second hand items instore even more expensive than the item was new, it's a questionable business tactic even though it's legal i feel it preys on peoples ignorance. phones especially very overpriced . you can get new phones that are better for cheaper. Do not sell anything to them either, use something like ebay to sell it, you will get alot more.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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foxylady

foxyladyWide Bay-Burnett, QLD

  • 3 reviews
  • 4 likes

Pathetic!

published

Cash Converters are a complete rip-off!! I sold them a Ruby and Cubic Zirconia Ring valued at $500 - but they only offered me a miserable $45 for the ring!! They need to regulated so people are at least offered a decent amount for their item that they want to sell. Avoid them at all costs if you can help it!!

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationHervey Bay, QLD
Warranty Claim MadeNo
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Anna

Anna

  • 2 reviews
  • 2 likes

Easy and quick

published

I needed money to pay a vehicle rego and found myself short of cash after spending a heap on repairs. The process was quick, and the repayments for a very easily obtained short term loan arent terrible. The woman who took my details was professional and understanding.

Will review again after Liam has been paid out.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationShellharbour
Warranty Claim MadeNo
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Fire4FX

Fire4FXSydney, Australia

  • 8 reviews
  • 9 likes

Torrensville Adelaide store

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationTorrensville
Warranty Claim MadeNo
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Critically True

Critically TrueMetropolitan Adelaide, SA

  • 4 reviews
  • 3 likes

We Only Sell this for 'Insert Crap Lie' Lowballing scammers would be putting it nicely.

published

FACT: Cash Converters will offer you WELL below retail, around 5% of retail value. DVDs are bought for 16c each but sold at $2 each.

$80 mouse? How about 5 bucks? Dont let these parasites take your valuables and money. They feed off the desperation of the struggling everyday Aussies and have the audacity to charge an arm and a leg for faulty products, and always seem to mention your warranty when purchasing, remember store warranty expiration means zilch, they use it to mislead the uninformed, consumer law overrides store warranty.

I hope and pray Cash Converters goes out of business and the employees join the rest of us struggling Australians to see what its really like!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationSalisbury
Warranty Claim MadeNo
See all answers
Rinnie

RinnieSouth East Queensland, QLD

  • 4 reviews

Danielle is the best!!

published

Cash Converter's Noosaville. Staff is so friendly . great if you need cash in a hurry..unlike bank's. When you're in a bind..this is a great help!! very happywith the friendly service and prompt payment!!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationCash Converter's Noosaville QLD
Warranty Claim MadeNo
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Dont answer her stupid question and you get the lone.

published

Turns me down over missing power cord. Ask's if I would buy this working LaneyPA without the power cord for $100, the correct answer is yes, then acuused of arguing.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store Locationwodonga
Warranty Claim MadeNo
See all answers
yourlossdymocks

yourlossdymockssydney

  • 4 reviews
  • 5 likes

Cash Converters Burwood NSW - bad business ethics.

published

Do not honor their online "quotes", and while you wait to have your intelligence insulted you can listen to the staff laugh about their other customers. (ie. fake tan, dyed hair etc.,).

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBurwood NSW
Warranty Claim MadeNo
See all answers
Lukáš L.

Lukáš L.South East Queensland, QLD

Terrible service, scammers

published

I was trying to sell them my 6 months old bicycle. I was there first time with pictures of my bike, asking for estimate, how much I can expect for it. They told me I need to come with bicycle and show it to them, after that they can give me offer. So I came back next day with the bike and they didn't even look at it and offer me straight away $100 for bike with value over $500. It is absolute joke!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationAshmore, Gold Coast
Warranty Claim MadeNo
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Questions & Answers

Coopz69

Coopz69asked

Cash Converters Physical Shop

I've lost my buy back receipt can i still get my item back?

2 answers
wingnut
wingnut

Why dont you ask the store? instead of asking the public on a review forum

ForumFighter
ForumFighter

because this is a public forum hence the question ... I mean Um , So sorry my good olde cash converters forum question nazi. May I respond in such a non forum like way. Perhaps you could tell me what I am permitted to write as no one else really cares but you.

Get an answer from our members

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