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Cash Converters Physical Shop

Cash Converters Physical Shop

2.2 from 43 reviews

Reviews

2.2

43 reviews
5
(9)
4
(2)
3
(1)
2
(6)
1
(25)
  • Product Quality
    2.5 (15)
  • Return Claim MadeYes (2) · No (14)
  • Customer Service
    2.6 (16)
  • Warranty Claim MadeYes (0) · No (15)
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Appalled

AppalledNorth Queensland, QLD

Awful for selling gold

published

Where I am in Townsville they offer $10 a gram for 9ct gold .... that’s about a third of its scrap value with any major scrap buyer in larger cities. They charge a standard rate of $40 a gram for 9ct which is reasonable for purchasing - just never sell to them.
It also seems to be inconsistent with what cash converters will pay in larger cities which seems strange.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Jamie Card

Jamie CardCanberra 2600, ACT

Storeman Criminals

published

Put my new s10 in cause of new baby commits for $180.00 loan. On the seventh day it was on loan I payed the debit to take possession of my new s10 back only to find that my screen has been lifted scratches and chip where the screen had been lifted. My new s10 now rattles for the $62.00 interest cash converters charged did more than $350.00 damage. Thanks cash converters storeman criminals who are employed to literally steel lie and cheat there customers. Never again gutted, and so is my new s10.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCash Converters Woden ACT
Warranty Claim MadeNo
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Mel

Mel

  • 2 reviews

Terrible offers on good quality products.

published

Go to ebay or gumtree. Sellers beware, the smug little shop assistants have obviously trained to give you the lowest online selling price for your hard earned goods. They try to scam you to sell your good quality products for next to nothing. They only buy things from you if they can make 200% on what they buy from you. Do not sell your goods there. As a local I would not step back into your store every again, its a big insult, its not a family brand.

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Total dishonesty

published

Agreed to buy 4 car wheels, with the condition that if they did not fit i could return them for a full refund .Asked for this condition in writing which was agreed prior to paying..After handing over money ,gave me a receipt, but refused to sign it,,,,,every excuse was offered. I refused to leave, without my money back ,,After a heated conversation,and embarrassed staff due to customers
Being witnesses,i received my money back,,,,, extreamly dishonest ,dont accept their word ..only in writing can you be confident..

Customer Service
Product Quality
Return Claim MadeYes
Store LocationNorth east rd hampstead gardens SA
Warranty Claim MadeNo
See all answers
scott

scottbrisbane

  • 4 reviews

check elsewhere before buying

published

if you see something you like I would advise to then check online on something like ebay or an online store and you will no doubt find it alot cheaper and newer, don't impulse buy anything. There is some ok prices things like sound gear and hand tools which they have so much of they are trying to unload.

I have seen second hand items instore even more expensive than the item was new, it's a questionable business tactic even though it's legal i feel it preys on peoples ignorance. phones especially very overpriced . you can get new phones that are better for cheaper. Do not sell anything to them either, use something like ebay to sell it, you will get alot more.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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foxylady

foxyladyWide Bay-Burnett, QLD

  • 2 reviews

Pathetic!

published

Cash Converters are a complete rip-off!! I sold them a Ruby and Cubic Zirconia Ring valued at $500 - but they only offered me a miserable $45 for the ring!! They need to regulated so people are at least offered a decent amount for their item that they want to sell. Avoid them at all costs if you can help it!!

Customer Service
Return Claim MadeNo
Store LocationHervey Bay, QLD
Warranty Claim MadeNo
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Anna

Anna

  • 2 reviews

Easy and quick

published

I needed money to pay a vehicle rego and found myself short of cash after spending a heap on repairs. The process was quick, and the repayments for a very easily obtained short term loan arent terrible. The woman who took my details was professional and understanding.

Will review again after Liam has been paid out.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationShellharbour
Warranty Claim MadeNo
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Fire4FX

Fire4FXSydney, Australia

  • 8 reviews
  • 8 likes

Torrensville Adelaide store

published
Customer Service
Product Quality
Return Claim MadeYes
Store LocationTorrensville
Warranty Claim MadeNo
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Critically True

Critically TrueMetropolitan Adelaide, SA

  • 4 reviews

We Only Sell this for 'Insert Crap Lie' Lowballing scammers would be putting it nicely.

published

FACT: Cash Converters will offer you WELL below retail, around 5% of retail value. DVDs are bought for 16c each but sold at $2 each.

$80 mouse? How about 5 bucks? Dont let these parasites take your valuables and money. They feed off the desperation of the struggling everyday Aussies and have the audacity to charge an arm and a leg for faulty products, and always seem to mention your warranty when purchasing, remember store warranty expiration means zilch, they use it to mislead the uninformed, consumer law overrides store warranty.

I hope and pray Cash Converters goes out of business and the employees join the rest of us struggling Australians to see what its really like!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSalisbury
Warranty Claim MadeNo
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Rinnie

RinnieSouth East Queensland, QLD

  • 4 reviews

Danielle is the best!!

published

Cash Converter's Noosaville. Staff is so friendly . great if you need cash in a hurry..unlike bank's. When you're in a bind..this is a great help!! very happywith the friendly service and prompt payment!!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCash Converter's Noosaville QLD
Warranty Claim MadeNo
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Dont answer her stupid question and you get the lone.

published

Turns me down over missing power cord. Ask's if I would buy this working LaneyPA without the power cord for $100, the correct answer is yes, then acuused of arguing.

Customer Service
Product Quality
Return Claim MadeNo
Store Locationwodonga
Warranty Claim MadeNo
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yourlossdymocks

yourlossdymockssydney

  • 4 reviews

Cash Converters Burwood NSW - bad business ethics.

published

Do not honor their online "quotes", and while you wait to have your intelligence insulted you can listen to the staff laugh about their other customers. (ie. fake tan, dyed hair etc.,).

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBurwood NSW
Warranty Claim MadeNo
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Lukáš L.

Lukáš L.South East Queensland, QLD

Terrible service, scammers

published

I was trying to sell them my 6 months old bicycle. I was there first time with pictures of my bike, asking for estimate, how much I can expect for it. They told me I need to come with bicycle and show it to them, after that they can give me offer. So I came back next day with the bike and they didn't even look at it and offer me straight away $100 for bike with value over $500. It is absolute joke!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationAshmore, Gold Coast
Warranty Claim MadeNo
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thegypsycat

thegypsycatHunter Region, NSW

Fantastic Staff

published

I have dealt with Cash Converters Mayfield branch on & off for over a year. The staff there are the most wonderful people you could ever meet. So thorough and personable. In particular Jordan,Emma & Natasha. Can’t praise them enough. 10/10

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Terence Wilson-Winship

Terence Wilson-WinshipSydney, NSW

  • 17 reviews

Great customer servi

published

I attended the Burwood Road branch Nsw of cash converters. I received a wonderful service from Leanne. She was so welcoming and friendly. It was such a great pleasure being served by her.
I would most definitely refer you to the shop. Leanne brightens your whole day up. Thanks
Leanne for your wonderful customer service
Have a wonderful day
Cheers and kind regards
Terence Wilson-Winship

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBurwood Road Burwood Nsw
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Apauled with beenleigh cc

published

Tried to offer me $7.50 for a 5 piece fly fishing rod set with 2 reels in case never been used and when I asked what about rod said doesn't matter cause the reels were cheap tried to find a 5 piece rod online only acouple under $200 made out of crap

BLU88

BLU88

  • 3 reviews
  • 1 like

Great customer service Parramatta

published

I started going to stores like this when I was younger & growing up every Christmas gift, birthday present etc came from this store. I have become a regular at parramatta store and they are amazing. Great customer service, quick and easy loan process, bargain deals on jewellery and Jeremy there is a godsend.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationParramatta
Warranty Claim MadeNo
See all answers
Richard

RichardSouth East Queensland, QLD

  • 2 reviews

Great store!

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationGoodna Qld.
Warranty Claim MadeNo
See all answers
Jo D.

Jo D.Brisbane

Warranty????????

published

My disabled son purchased a laptop from CC Capalaba for $219. Several keys didn't work. He tried to return it three days later but request was refused. His father went with him next time to return it but the employees refused. No manager was available to speak to and the employees didn't know when the manager would be in. It seems no one can contact the manager by phone or email to find out. The customer service was deplorable. The store is displaying a 30 day warranty on goods but according to their website the warranty is 90 days. Cash Converters should be more responsible when dealing with vulnerable people.
Update. Manager was available today. She was very helpful and offered a credit note for the cost of the laptop. Thank you Simone

Great Cash Converters store! A thumbs up from me.

published

I bought a phone yesterday at Cash Converters Hampstead Gardens and the service was exceptional. Ramon the sales assistant was very friendly and got me a great deal. I would highly recommend this Cash Converters store.

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Questions & Answers

Coopz69

Coopz69asked

Cash Converters Physical Shop

I've lost my buy back receipt can i still get my item back?

2 answers
wingnut
wingnut

Why dont you ask the store? instead of asking the public on a review forum

ForumFighter
ForumFighter

because this is a public forum hence the question ... I mean Um , So sorry my good olde cash converters forum question nazi. May I respond in such a non forum like way. Perhaps you could tell me what I am permitted to write as no one else really cares but you.

Get an answer from our members

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