Call centre is worst than Telstra.
I'm almost certain the woman I was talking to on the phone was drunk. Not only this, they also have connection issues and do not call back when you drop out.
Don't Bother - They only target people on Centerlink
Paid 2 existing loans off (7 months early)
Apply for another small amount, declined because of apparent changes to my credit file
Total load of bullsh*t from this Mob.
Bet you if would be a different story if my income was centerlink.
Don't waste your time, head over to spotmenow, much better, actually approve people and don't treat loyal customers like crap, honestly waste of time.
Worst decision one can ever make
Obscene about of ridiculous extra charges. Never explained them properly even after asking them. Had to pay over 3000$ for a 1300$ loan. Tons of extra hidden charges. Very bad customer service.
Consider this before applying
Some information you might like to consider before applying for a Cash Converters personal loan. During the current Corona virus crisis, in trying to do the right thing I shifted most of my purchases to EFTPOS, where I'd been using more cash before. I applied for a loan with Cashies, having had several before. I had just completed a 12-month, $1600 loan in 5 months. This time, the same loan on the same or more income was rejected, because of information on my bank statement. Paying everything by card means they see every transaction, and they t...end to use that information against you! Pay with cash to protect your ability to get loans, here's why: CC treats ANY AND ALL purchases from Coles, Woolworths, IGA, local delis etc as groceries and therefore an essential expense. And that counts against your commitments. Too many commitments, they won't offer you the same credit. So suppose you buy cigarettes, kids' toys, stationary, cosmetics and so on on your card.... it's ALL considered essential fixed expenses. Because I'd been doing this, my typical "grocery" bill in CC's eyes tripled since I started paying for these items, especially cigarettes, by EFTPOS. They look back 90 days. So your history before COVID (it's mid-year now and I changed my spending to all-eftpos early March) counts for nothing. My good history and good standing as a customer suddenly was out the window, doesn't count and doesn't help me, because I started buying my smokes on my card. So don't do that! I guess they don't value good clients very much. They knocked back my application on the basis of this sudden rise in "groceries". I've had a loan of this type with them every year for the past 10 years with a good history, and my last loan paid back in under half the time on the contract. They say this counts, but it doesn't seem to count for real much! Even a perfect history doesn't help you one bit, some piece of software that nobody can override, that lumps all purchases together as "essential", seems to know better. I needed the loan for dental work, I'm in pain and it's got to be done urgently. I cannot pay for it without, not without saving much more than the payments would be, for several months and the pain is intense. I'm now on Centrelink, during Corona I am unable to work at my job in live events, for obvious reasons. I have MORE income now with the supplement than I did working. So if you really need credit, and you're in a similar position, do not be too honest with them. They ask you what your expenses are but that means nothing, it's all done off your bank statement. It must just be an honesty test. Hide your spending, by paying cash. ANYTHING you buy from any supermarket, deli or basically anywhere that sells food, is considered groceries and therefore an essential expense and they consider it a "commitment". That "commitment" counts against your ability to get the credit you might need, even for actual essentials like medical or dental. It doesn't matter if you bought something else, if you get it from Coles, Woolies, IGA or the local deli, they call it essential commitments because it's groceries and you can't change that. If you smoke, or buy *anything* except food from these places, PAY CASH for cigarettes and tobacco. Also for toys for the kids, cosmetics, stationary, socks and undies, and treats and snacks outside the food you really need. Go to an ATM, withdraw the money and take it to the store. Or, go to the counter, get a cashout and buy it with that. That way, a question will come up on your loan application saying "you withdraw blah blah in cash from ATMs, can you confirm that this is for non-essential purchases only?" Or if you have another account from the one you submit with your application, spend from that, and DON'T declare that account to Cashies. It will count against you and they do not correctly, accurately or fairly assess your ordinary shopping when working out your "commitments". You cannot speak to a manager and convince them that not everything you buy from supermarkets is discretionary. Believe me, I've tried! Did speak to one, but it doesn't help. As ever, a piece of software makes the final decision. They say people review it and things like your perfect history with Cashies loans do count, but they just don't count for real much! Neither do those real people. The software has no way built in to "review" its decisions and what it says goes. I don't think even the boss there has a way to actually BE in charge and make these decisions. It's grossly weighted in favour of the great automated system in the sky. Another thing, assuming you can get the loan, be aware that as you pay it down, the interest does not reduce. Every month the interest is the same. It used to be that by paying more early, you could save more money on interest. If you make extra payments, you can reduce the number of months of the loan, but the interest each month does not get any lower.
Greenwood cash converters the worst store I have ever experienced!
I went to pay my loan after the Christmas holidays only to find out that my favourite ring was already sold !! No apology nothing !!! I purchased this ring from another cash converters for $1000 and they only gave me $160 and sold it from under me!
Customer Service was Cold and Sterile.
High extra Costs, due to the intrest rate of 49%p.a. Misinformation occurs due to there automated system. Which in turn rejects your application due to misinformation. And the Rate of this loan was Massive. 48 to 49%p.a.
The only way I’d recommend these loan sharks is if I was 100% guaranteed to work 50 hours a week, have an income of 150,000 a year and had won powerball worth 55 million. Apart from that don’t bother.
There no good.
Cash Converters application forms a flaud. There system is Flaud. I don't have a Cigno loan. Certainly not at $129 a fortnight. There no good. They need to there ways. There all no good. Hope no one working for this sort of so and so scum have an accident over. It will be there karma.
Cash converters wouldn't even give a $300 loan to a bushfire victim. I would never support this vermin company whatsoever..avoid at all costs. Disgraceful company! Shut them down now plz
Pathetic, untrustworthy and a complete waste of time
If I could write a 0 star review I would, dont waste your time. Sure, you might get approved for your first loan but once youve paid it off they wont bother to help again. I was short of cash and desperately need money to get back to Adelaide and for some reason I never met their requirements, pls note that Ive been a valued customer for almost 2 years and have never missed a payment. I will no longer use their service again, very frustrating and disappointed.
I was declined. Poor customer service. Disgusting lending policies. Never going to bother again. I simply needed help with my son's 2020 school fees and Booklist. Super fast declined application.
Best loan experience
Cash converters are very friendly staff members and are always looking to help the customer out no matter what I definitely would say it's the best place to get a loan and very low interest
The reviewer stated that an incentive was offered for this review
Its a great idea. Friendly service
Great idea, friendly service, lots of options and great with repayments. I would recommend them in gawler south Australia very highly. I would refer alot of people if i could
Absolutely terrible customer service, rude. Will not recommend this to anyone.
People apply for a loan due to financial difficulties and CC team not helping. Do not waist your time and when you call on hold for ever.
The reviewer stated that an incentive was offered for this review
Overcharging excessive fees
Cash Converter always made errors charging me double interest with high establishment fees equivalent to 20% non refundable. When I requested to clarify the actual balance they panicked and they say wait for accountant to call you back which means the junior himself doesn't understand the calculations with so many errors. I do not recommend anyone to borrow from this unscrupulous financial service from Canada who is interest in my opinion is just to plunder local resources.
Rude and degrading attitude from staff as well as giving false and misleading information during phone enquiry
Spoke to male staff member over the phone who advised situation described would not be an issue. Went into store and was greeted by a female staff member who's tone of voice was immediately abrupt and rude. It was 15 minutes before closing and I was fumbling through my paperwork trying to hurry when she rudely and abruptly stated "if you can't get yourself sorted you will have to come back tomorrow" She then proceeded to completely ignore all attempts by me to be friendly and make conversation. When opening my bank statement she was rude and spoke over me while trying to discuss the issue and different information I had received over the phone.
Easy simple smooth online process
As a new customer was desperate to get a small Loan for education purposes and they gave me exactly what I needed. Quick and easy application online, fast application review an process was submitted within hours. Received funds within an hour after signing digital contract online. No hassle to make appointment to go in, no phone calls just a straight forward online easy experience + I received the help I needed. Thanks Cash converters
Modbury cash converters
Have work in customer service management and a lady by the name of Rhiannon at the Modbury store is by the one of the best agents who guys have so friendly and efficient at her job would love to have her in my team
To much hassle
I have had pay day loans in the past. Always repaid with no problem. Went to do a small one last week and apparently the whole process has changed. What used to take 20mins now takes an hour. Was made to feel like a criminal...did i remember what i i had spend $3 at the service station three months ago....what was the $20 transaction at Australia post three months ago
Too hard not worth the hassle. Won't be going back ever.
Most helpful when small loans needed.
Pensioners or low income earners will find convenient if small amount needed to pay bill or purchase household items.Staff are helpful , polite and friendly
Questions & Answers
Can u get 2 cash loans if u can afford it
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