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Cash Converters Short Term Loans

Cash Converters Short Term Loans

2.6 from 13 reviews

See the Best Short Term Loans in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
5
4 star
0
3 star
0
2 star
1
1 star
7

Colin Youseef

Colin YouseefPerth, WA

Pathetic, untrustworthy and a complete waste of time

published

If I could write a 0 star review I would, dont waste your time. Sure, you might get approved for your first loan but once youve paid it off they wont bother to help again. I was short of cash and desperately need money to get back to Adelaide and for some reason I never met their requirements, pls note that Ive been a valued customer for almost 2 years and have never missed a payment. I will no longer use their service again, very frustrating and disappointed.

Transparency
Customer Service
Application Process
Timeliness
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MissyMoo92

MissyMoo92Greater Melbourne (Outer), VIC

  • 17 reviews
  • 11 likes

Don't bother.

published

I was declined. Poor customer service. Disgusting lending policies. Never going to bother again. I simply needed help with my son's 2020 school fees and Booklist. Super fast declined application.

Transparency
Customer Service
Application Process
Timeliness
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Adam

Adam

  • 3 reviews

Best loan experience

published

Cash converters are very friendly staff members and are always looking to help the customer out no matter what I definitely would say it's the best place to get a loan and very low interest

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Cash Arrival0 day(s)
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The reviewer stated that an incentive was offered for this review

Nic

NicSouth Australia

  • 2 reviews

Its a great idea. Friendly service

published

Great idea, friendly service, lots of options and great with repayments. I would recommend them in gawler south Australia very highly. I would refer alot of people if i could

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
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Olga Karanikolas

Olga KaranikolasSydney

  • 2 reviews

Horrible

published

Absolutely terrible customer service, rude. Will not recommend this to anyone.
People apply for a loan due to financial difficulties and CC team not helping. Do not waist your time and when you call on hold for ever.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Term 6 months
Cash Arrival1 day(s)
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The reviewer stated that an incentive was offered for this review


Woul Bol

Woul BolSydney, NSW

  • 2 reviews

Overcharging excessive fees

published

Cash Converter always made errors charging me double interest with high establishment fees equivalent to 20% non refundable. When I requested to clarify the actual balance they panicked and they say wait for accountant to call you back which means the junior himself doesn't understand the calculations with so many errors. I do not recommend anyone to borrow from this unscrupulous financial service from Canada who is interest in my opinion is just to plunder local resources.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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CRobin

CRobinCentral Queensland, QLD

  • 3 reviews

Rude and degrading attitude from staff as well as giving false and misleading information during phone enquiry

published

Spoke to male staff member over the phone who advised situation described would not be an issue. Went into store and was greeted by a female staff member who's tone of voice was immediately abrupt and rude. It was 15 minutes before closing and I was fumbling through my paperwork trying to hurry when she rudely and abruptly stated "if you can't get yourself sorted you will have to come back tomorrow" She then proceeded to completely ignore all attempts by me to be friendly and make conversation. When opening my bank statement she was rude and spoke over me while trying to discuss the issue and different information I had received over the phone.

Transparency
Customer Service

Jess

JessGreater Melbourne (Outer), VIC

Easy simple smooth online process

published

As a new customer was desperate to get a small Loan for education purposes and they gave me exactly what I needed. Quick and easy application online, fast application review an process was submitted within hours. Received funds within an hour after signing digital contract online. No hassle to make appointment to go in, no phone calls just a straight forward online easy experience + I received the help I needed. Thanks Cash converters

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers
greg thompson

greg thompsonMetropolitan Adelaide, SA

Modbury cash converters

published

Have work in customer service management and a lady by the name of Rhiannon at the Modbury store is by the one of the best agents who guys have so friendly and efficient at her job would love to have her in my team

Customer Service
Loan Start DateJanuary 2019
Cash Arrival1 day(s)

To much hassle

published

I have had pay day loans in the past. Always repaid with no problem. Went to do a small one last week and apparently the whole process has changed. What used to take 20mins now takes an hour. Was made to feel like a criminal...did i remember what i i had spend $3 at the service station three months ago....what was the $20 transaction at Australia post three months ago
Too hard not worth the hassle. Won't be going back ever.


Gail B

Gail BArundel

  • 3 reviews

Most helpful when small loans needed.

published

Pensioners or low income earners will find convenient if small amount needed to pay bill or purchase household items.Staff are helpful , polite and friendly


No help at all.

published

I got a $1000 loan off Cash Converters. I was making regular re payments and had no problems. 2 months into my repayments I got very sick and was in hospital for 6 weeks.

Being sick for so long I lost my job and my mum contacted Cash Converters to explain. I even provided them with Medical certificates to say I was unable to work.

They said they were unable to help me and said I would default on my loan. I was then referred to a debt collection agency.

Needless to say they we super helpful and I was able to pay back my loan in 2 months.

I would never recommend them!!! Disgusted


Worst!

published

See all Cash Converters reviews

Questions & Answers

Jay

Jayasked

Can u get 2 cash loans if u can afford it

2 answers
bill bayley
bill bayley

The only way you are going to find out is to contact cash converters or ask at a store

hammerhead
hammerhead

The logical thing to do would be to contact the store


Talya

Talyaasked

Rates interest

No answers

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