Rude Staff and Extremely inaccurate valuations
I went into Cash Converters to sell something to them because I had heard of their buying and selling for money thing. I went into the shop and a rude employee came up to me and asked in an extremely rude way; "What do you want?!" I told her that I wanted to sell a monitor. She pointed me to the buying and selling area. When I got there, the guy who was buying the stuffs also extremely rude, and gave my reasonably new, almost no damaged monitor with all the cables and original accessories a value of just $5!!! On the website, it says that they ...have 'experts' look up the value of things, but this man just had one look at the monitor and said $5!!!! Absolute ripoff. I don't normally trust Product Review,(it gives Amazon.com 1.7 stars), but I was surprised at how accurate Product Review was his time.
Cash converters take from the poor and rip them off. They rob people who are down on there luck, You offer them expensive items & they give you next to nothing then sell it for triple what they gave you or for nearly retail value. It's a joke. disgusting behaviour.
they take you for a ride
Cash Converters take expensive items from people hard on their luck and in need of money, pay them a pittance for it, then sell it at retail price when the items are clearly used. I estimate they earn approx 200% to 300% on top of what they paid.
Don't sell to Cash Converters, sell online through your own means.
Don't purchase from Cash Converters cause they are not giving you any reasonable discount for the item being second hand.
Gave below market value on gold
Quote was not given market value
Did not weigh items in full view
Offered 10% of valuations
Disappointing experience not satisfied with the outcome
As reviewer angel a said DO NOT BUY ELECTRONICS FROM THEM. I have been burnt a bunch of times buying from cash converters. They electronics have a high chance of having something wrong with them. I.e. being faulty in some way. ive bought tech a few times that have reaked of cigarette smoke. Been modified in some way. Or just straight up faulty. They will lie and hide that there is something wrong with an item. They use Photoshop to make the photos blury in some parts to hide damage ect. Also some small items are pick up only which seems very su...spicious to me. Some items just listed are on sale? How is it on sale if its a newly listed item for the first time. They are very untrustworthy. They prey on people less fortunate pay $10 for an item ant then resell it for $100. Also will treat you like scum if your selling to them but if your buying from them your they best friend. I would say just avoid them all together and buy new at least you know what your getting
I sold some silver Vera Wang Jewellery. They gave me $5 for the earrings and $10 for the necklace. I saw them online and they are selling the earrings for $115 and the necklace for $199. Total rip off. Most of their jewellery is overpriced and I could buy it cheaper in a shop. The people that work there say they would never buy jewellery from anywhere else because their stuff is so cheap.
Osborne park walk in get loan against goods but little guy behind counter look fat people on Charlie and the chocolate factory move very very frightening towards me then went though a punch after told him leave me alone called head security that apparently in Melbourne ban me.
Item arrived broken, clearly wasn't checked.
I checked that the item I wanted had no issues.
Bought a microphone recorder.
Item arrived broken, would not turn on, faulty power switch.
The type of break was internal is not the sort of thing that likely happens in transit. It was clearly not checked.
I paid for express because I needed it asap. Called the store, they couldn't help. Had to wait days for a higher up.
Then had to wait till the item was shipped back to get a refund so I could get another.
Products should be checked before sale, and store staff trained to handle refunds.
Lies don't help your business
You state that 100 points of ID are accepted online, after walking two suburbs, I was denied because my photo Id was expired. I have my Medicare, Birth certificate and more than 100 points, only to be told outright that I need Photo ID.
Don't lie to customers, this is deplorable. You legit screwed my entire day up by lying to customers.
Awful for selling gold
Where I am in Townsville they offer $10 a gram for 9ct gold .... that’s about a third of its scrap value with any major scrap buyer in larger cities. They charge a standard rate of $40 a gram for 9ct which is reasonable for purchasing - just never sell to them.
It also seems to be inconsistent with what cash converters will pay in larger cities which seems strange.
Don't expect your product to come in time
It said my product would take 3-8 days and it's the eight day and I checked my email and 4 days ago I received an email saying my product was dispatched and I clicked on the tracking link to find out that the earliest day for it to come is today and the latest is five days later.
Never buy from them please save yourself
If i could give them 0 stars I would, I bought a stylus on the 8th which they didn't end up sending until the 14th (I had paid express post), they did refund me my freight cost which was good, however with the freight being delayed I expressed to them I needed it urgently and would be buying a stylus from a different store and needing to refund the goods instead. They refused to refund me citing that they do not do change of mind. I understand that this delivery problem is "out of their control" however as a business they should own up to the d...elay that the courier company THEY HIRED TO SEND MY PARCEL is having as well. During these times especially you'd expect them to be more considerate but they definitely were not. WOULD NOT BUY EVER AGAIN.
Put my new s10 in cause of new baby commits for $180.00 loan. On the seventh day it was on loan I payed the debit to take possession of my new s10 back only to find that my screen has been lifted scratches and chip where the screen had been lifted. My new s10 now rattles for the $62.00 interest cash converters charged did more than $350.00 damage. Thanks cash converters storeman criminals who are employed to literally steel lie and cheat there customers. Never again gutted, and so is my new s10.
Excellent value and great items for sale, recommend to all bargain hunters and shoppers. Trusted and great people. All round Australia can buy with peace of mind at this shop online or go in. A-1+++
Agreed to buy 4 car wheels, with the condition that if they did not fit i could return them for a full refund .Asked for this condition in writing which was agreed prior to paying..After handing over money ,gave me a receipt, but refused to sign it,,,,,every excuse was offered. I refused to leave, without my money back ,,After a heated conversation,and embarrassed staff due to customers
Being witnesses,i received my money back,,,,, extreamly dishonest ,dont accept their word ..only in writing can you be confident..
check elsewhere before buying
if you see something you like I would advise to then check online on something like ebay or an online store and you will no doubt find it alot cheaper and newer, don't impulse buy anything. There is some ok prices things like sound gear and hand tools which they have so much of they are trying to unload.
I have seen second hand items instore even more expensive than the item was new, it's a questionable business tactic even though it's legal i feel it preys on peoples ignorance. phones especially very overpriced . you can get new phones that are better for cheaper. Do not sell anything to them either, use something like ebay to sell it, you will get alot more.
Cash Converters are a complete rip-off!! I sold them a Ruby and Cubic Zirconia Ring valued at $500 - but they only offered me a miserable $45 for the ring!! They need to regulated so people are at least offered a decent amount for their item that they want to sell. Avoid them at all costs if you can help it!!
Easy and quick
I needed money to pay a vehicle rego and found myself short of cash after spending a heap on repairs. The process was quick, and the repayments for a very easily obtained short term loan arent terrible. The woman who took my details was professional and understanding.
Will review again after Liam has been paid out.
Torrensville Adelaide store
Good customer service at times.
Once I bought a pair of headphones that was in a box. I went home to test it out on my PS3 & it wouldn't work, I then plugged it into my PC & that failed to work as well. I went to return it the following day & told them it's faulty. Salesman wants to tell me an experience IT Tech that it was only meant to work with Xbox which is crap. I don't even think they bothered to test it & someone pawned in a faulty head-set.
So I chose another headphones behind the glass & maybe for that reason so I could not inspect i...t overall close-up. I took that home & it was faulty as well with sound only coming out of one side. Again another item untested & not inspected properly. I took it back & told them that the cable is physically loose so it's not working properly. I said I'll get some DVDs instead to make up for the refund. The skinny salesman who looks like David Spade was now hostile because I'd returned 2 of their faulty items that they deemed fit for sale. Upon choosing the DVDs I wanted I went to pay for them, but not before the salesman punctured the tape on the DVDs so that I could NOT return them as they would be claimed as opened & used! He did this in front of me & I knew he was being dodgy. It's not the first time I've bought an item from CC only to find that it may power on but not fit for sale or in a proper working condition so a warning to other consumers is to test every purchase before the warranty is void.
We Only Sell this for 'Insert Crap Lie' Lowballing scammers would be putting it nicely.
FACT: Cash Converters will offer you WELL below retail, around 5% of retail value. DVDs are bought for 16c each but sold at $2 each.
$80 mouse? How about 5 bucks? Dont let these parasites take your valuables and money. They feed off the desperation of the struggling everyday Aussies and have the audacity to charge an arm and a leg for faulty products, and always seem to mention your warranty when purchasing, remember store warranty expiration means zilch, they use it to mislead the uninformed, consumer law overrides store warranty.
I hope and pray Cash Converters goes out of business and the employees join the rest of us struggling Australians to see what its really like!
Questions & Answers
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