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Cash Converters

Cash Converters (page 2 of 18)

Physical Shop, Online Shop, Short Term Loans
2.0 from 268 reviews · View Statistics

Reviews

  • Product Quality
    2.5 (42)
  • Return Claim MadeYes (7) · No (35)
  • Shipping
    2.8 (13)
  • Transparency
    2.0 (15)
  • Customer Service
    2.2 (48)
  • Loan TypeFixed Rate (7), Variable Rate (1) and Line of Credit (1)
  • Application Process
    2.5 (14)
  • Timeliness
    2.1 (14)
  • Warranty Claim MadeYes (3) · No (37)
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False Advertising on discounts if you pay back early in 7 Days

published

If you pawn an item to get a loan with them, and they advertised that you will get a biggest discount if you pay it back within 7 days, be aware that it means that you have to go back on the 8th day before you can get your item back. (Police regulation and Pawnshop Act).
But if you "beg enough", they will happily break the law.
They call it as doing you a favor (act of kindness). What a lot of nonsense.

Product Quality
Customer Service

Rude Staff and Extremely inaccurate valuations

published
Customer Service
Incentivised ReviewNo
Ashjadee
AshjadeeGreater Melbourne (Outer), VIC

Rip offs

published

Cash converters take from the poor and rip them off. They rob people who are down on there luck, You offer them expensive items & they give you next to nothing then sell it for triple what they gave you or for nearly retail value. It's a joke. disgusting behaviour.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Kitty
KittyGEORGES HALL
  • 2 reviews
  • 7 likes

they take you for a ride

published

Cash Converters take expensive items from people hard on their luck and in need of money, pay them a pittance for it, then sell it at retail price when the items are clearly used. I estimate they earn approx 200% to 300% on top of what they paid.
Don't sell to Cash Converters, sell online through your own means.
Don't purchase from Cash Converters cause they are not giving you any reasonable discount for the item being second hand.
Dirty Dogs.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo

Horrible staff

published

I am a disabled veteran who approached the Wagga store right on closing to try and sell something
The woman there said we close in 2 minutes so I went to my car and got the item as soon as I left she shut the door I went back within 30 secs and I was ignored.
I suppose they thought it was funny .
I sometimes really wonder why I served my country and got fked up for idiots like that

Incentivised ReviewNo
Andy
AndySouth East Queensland, QLD
  • 2 reviews
  • 1 like

Cash Converters Sunshine online purchase

published

I bought a Milwaukee impact bit set from CC Sunshine and the whole process was positive. Email confirmation of purchase, followed by shipping updates and my item arrived in Brisbane several days later. Would definitely recommend this store for online purchases.

Product Quality
Shipping
Carlo
CarloSydney, NSW

Gave below market value on gold

published

Quote was not given market value
Did not weigh items in full view
Offered 10% of valuations
Disappointing experience not satisfied with the outcome

Product Quality
Customer Service
Danny C.
Danny C.Metropolitan Adelaide, SA
  • 2 reviews

Call centre is worst than Telstra.

published

I'm almost certain the woman I was talking to on the phone was drunk. Not only this, they also have connection issues and do not call back when you drop out.

Transparency
Customer Service
TONY MONTANA
TONY MONTANASydney, NSW
  • 7 reviews
  • 4 likes

Very untrustworthy

published
Product Quality
Shipping
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LizJane
LizJaneMetropolitan Adelaide, SA
  • 6 reviews
  • 6 likes

Horrible service

published

I sold some silver Vera Wang Jewellery. They gave me $5 for the earrings and $10 for the necklace. I saw them online and they are selling the earrings for $115 and the necklace for $199. Total rip off. Most of their jewellery is overpriced and I could buy it cheaper in a shop. The people that work there say they would never buy jewellery from anywhere else because their stuff is so cheap.

Product Quality
Customer Service
SMC
SMCSouth East Queensland, QLD
  • 22 reviews
  • 12 likes

Don't Bother - They only target people on Centerlink

published

Employed
Paid 2 existing loans off (7 months early)
Apply for another small amount, declined because of apparent changes to my credit file
Total load of bullsh*t from this Mob.
Bet you if would be a different story if my income was centerlink.
Don't waste your time, head over to spotmenow, much better, actually approve people and don't treat loyal customers like crap, honestly waste of time.

Transparency
Customer Service

Worst decision one can ever make

published

Obscene about of ridiculous extra charges. Never explained them properly even after asking them. Had to pay over 3000$ for a 1300$ loan. Tons of extra hidden charges. Very bad customer service.

Transparency
Customer Service
Angel A
Angel ASydney, NSW
  • 2 reviews
  • 2 likes

do not purchase technology from them

published

under no circumstances DO NOT PURCHASE TECHNOLOGY FROM. bought a laptop. mother board died months 2 weeks. there products are poor quality. will not repair. basically anything bought after 3 months straight to the bin . not covered. misleading ripoffs. zero stars worse than terrible

Product Quality
Customer Service
Adrian
AdrianPerth, WA

Cash converters

published

Osborne park walk in get loan against goods but little guy behind counter look fat people on Charlie and the chocolate factory move very very frightening towards me then went though a punch after told him leave me alone called head security that apparently in Melbourne ban me.

Product Quality
Customer Service
Lachlan D.
Lachlan D.Sydney Surrounds, NSW
  • 4 reviews
  • 1 like

Item arrived broken, clearly wasn't checked.

published

I checked that the item I wanted had no issues.
Bought a microphone recorder.
Item arrived broken, would not turn on, faulty power switch.
The type of break was internal is not the sort of thing that likely happens in transit. It was clearly not checked.
I paid for express because I needed it asap. Called the store, they couldn't help. Had to wait days for a higher up.
Then had to wait till the item was shipped back to get a refund so I could get another.

Products should be checked before sale, and store staff trained to handle refunds.

Product Quality
Shipping
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Page 2 of 18

Questions & Answers

Craig E.
Craig E.asked
Cash Converters

Can you go into cash converters and buy your stuff back if you have lost your ticket

2 answers
andrew
andrew

dont know go in & try

Nathan R.
Nathan R.

Present into the store Buys & Loans Department with your drivers licence. They will provide you with a stat dec to be signed at a chemist. You can then return and collect your goods.
If your contract has expired due to non-payment your goods will be for sale in the Retail Department where anyone can purchase them.

adrianogames212
adrianogames212asked
Cash Converters

Do I have to return the item to the same exact store cause the store I got it from is like 30 minutes away

1 answer
Shane  Cabin 8141
Shane Cabin 8141

I’m pretty sure you do as the are all separate franchises

John
John asked
Cash Converters

Would cash converters buy my watch without receipt or box?

1 answer
alan
alan

ask them

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Cash Converters

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