Rude Staff and Extremely inaccurate valuations
I went into Cash Converters to sell something to them because I had heard of their buying and selling for money thing. I went into the shop and a rude employee came up to me and asked in an extremely rude way; "What do you want?!" I told her that I wanted to sell a monitor. She pointed me to the buying and selling area. When I got there, the guy who was buying the stuffs also extremely rude, and gave my reasonably new, almost no damaged monitor with all the cables and original accessories a value of just $5!!! On the website, it says that they ...have 'experts' look up the value of things, but this man just had one look at the monitor and said $5!!!! Absolute ripoff. I don't normally trust Product Review,(it gives Amazon.com 1.7 stars), but I was surprised at how accurate Product Review was his time.
Cash converters take from the poor and rip them off. They rob people who are down on there luck, You offer them expensive items & they give you next to nothing then sell it for triple what they gave you or for nearly retail value. It's a joke. disgusting behaviour.
they take you for a ride
Cash Converters take expensive items from people hard on their luck and in need of money, pay them a pittance for it, then sell it at retail price when the items are clearly used. I estimate they earn approx 200% to 300% on top of what they paid.
Don't sell to Cash Converters, sell online through your own means.
Don't purchase from Cash Converters cause they are not giving you any reasonable discount for the item being second hand.
I am a disabled veteran who approached the Wagga store right on closing to try and sell something
The woman there said we close in 2 minutes so I went to my car and got the item as soon as I left she shut the door I went back within 30 secs and I was ignored.
I suppose they thought it was funny .
I sometimes really wonder why I served my country and got fked up for idiots like that
Gave below market value on gold
Quote was not given market value
Did not weigh items in full view
Offered 10% of valuations
Disappointing experience not satisfied with the outcome
Call centre is worst than Telstra.
I'm almost certain the woman I was talking to on the phone was drunk. Not only this, they also have connection issues and do not call back when you drop out.
As reviewer angel a said DO NOT BUY ELECTRONICS FROM THEM. I have been burnt a bunch of times buying from cash converters. They electronics have a high chance of having something wrong with them. I.e. being faulty in some way. ive bought tech a few times that have reaked of cigarette smoke. Been modified in some way. Or just straight up faulty. They will lie and hide that there is something wrong with an item. They use Photoshop to make the photos blury in some parts to hide damage ect. Also some small items are pick up only which seems very su...spicious to me. Some items just listed are on sale? How is it on sale if its a newly listed item for the first time. They are very untrustworthy. They prey on people less fortunate pay $10 for an item ant then resell it for $100. Also will treat you like scum if your selling to them but if your buying from them your they best friend. I would say just avoid them all together and buy new at least you know what your getting
I sold some silver Vera Wang Jewellery. They gave me $5 for the earrings and $10 for the necklace. I saw them online and they are selling the earrings for $115 and the necklace for $199. Total rip off. Most of their jewellery is overpriced and I could buy it cheaper in a shop. The people that work there say they would never buy jewellery from anywhere else because their stuff is so cheap.
Don't Bother - They only target people on Centerlink
Paid 2 existing loans off (7 months early)
Apply for another small amount, declined because of apparent changes to my credit file
Total load of bullsh*t from this Mob.
Bet you if would be a different story if my income was centerlink.
Don't waste your time, head over to spotmenow, much better, actually approve people and don't treat loyal customers like crap, honestly waste of time.
Worst decision one can ever make
Obscene about of ridiculous extra charges. Never explained them properly even after asking them. Had to pay over 3000$ for a 1300$ loan. Tons of extra hidden charges. Very bad customer service.
do not purchase technology from them
under no circumstances DO NOT PURCHASE TECHNOLOGY FROM. bought a laptop. mother board died months 2 weeks. there products are poor quality. will not repair. basically anything bought after 3 months straight to the bin . not covered. misleading ripoffs. zero stars worse than terrible
Osborne park walk in get loan against goods but little guy behind counter look fat people on Charlie and the chocolate factory move very very frightening towards me then went though a punch after told him leave me alone called head security that apparently in Melbourne ban me.
Item arrived broken, clearly wasn't checked.
I checked that the item I wanted had no issues.
Bought a microphone recorder.
Item arrived broken, would not turn on, faulty power switch.
The type of break was internal is not the sort of thing that likely happens in transit. It was clearly not checked.
I paid for express because I needed it asap. Called the store, they couldn't help. Had to wait days for a higher up.
Then had to wait till the item was shipped back to get a refund so I could get another.
Products should be checked before sale, and store staff trained to handle refunds.
After two incidents with utterly incompetent workers never again.This was the second upsetting time first was ingle farm a guy there had absolutely no idea what he was doing or saying & tried fooling to me on a subject/item there's probably nothing I don't know about.Then modbury are a waste of time with totally shocking lowballing & more nonsense & bravado,absolutely terrible customer treatment.
Usually many items to choose from
Good selection of second hand goods .
When comparing to new prices , ( for the same make or manufacturer , or brand ) the items in the store were grossly overpriced.
It`s unfortunate , but pricing really needs to be looked at , it`s not at all realistic.
Better buy new.
Lies don't help your business
You state that 100 points of ID are accepted online, after walking two suburbs, I was denied because my photo Id was expired. I have my Medicare, Birth certificate and more than 100 points, only to be told outright that I need Photo ID.
Don't lie to customers, this is deplorable. You legit screwed my entire day up by lying to customers.
Awful for selling gold
Where I am in Townsville they offer $10 a gram for 9ct gold .... that’s about a third of its scrap value with any major scrap buyer in larger cities. They charge a standard rate of $40 a gram for 9ct which is reasonable for purchasing - just never sell to them.
It also seems to be inconsistent with what cash converters will pay in larger cities which seems strange.
Never buy from them please save yourself
If i could give them 0 stars I would, I bought a stylus on the 8th which they didn't end up sending until the 14th (I had paid express post), they did refund me my freight cost which was good, however with the freight being delayed I expressed to them I needed it urgently and would be buying a stylus from a different store and needing to refund the goods instead. They refused to refund me citing that they do not do change of mind. I understand that this delivery problem is "out of their control" however as a business they should own up to the d...elay that the courier company THEY HIRED TO SEND MY PARCEL is having as well. During these times especially you'd expect them to be more considerate but they definitely were not. WOULD NOT BUY EVER AGAIN.
Put my new s10 in cause of new baby commits for $180.00 loan. On the seventh day it was on loan I payed the debit to take possession of my new s10 back only to find that my screen has been lifted scratches and chip where the screen had been lifted. My new s10 now rattles for the $62.00 interest cash converters charged did more than $350.00 damage. Thanks cash converters storeman criminals who are employed to literally steel lie and cheat there customers. Never again gutted, and so is my new s10.
Greenwood cash converters the worst store I have ever experienced!
I went to pay my loan after the Christmas holidays only to find out that my favourite ring was already sold !! No apology nothing !!! I purchased this ring from another cash converters for $1000 and they only gave me $160 and sold it from under me!
Questions & Answers
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