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Cash Converters
2.0 from 277 reviews · View Statistics
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Reviews

  • Product Quality
    1.3 (31)
  • Return Claim MadeYes (7) · No (26)
  • Shipping
    1.3 (8)
  • Transparency
    1.1 (14)
  • Customer Service
    1.3 (40)
  • Loan TypeFixed Rate (5) and Line of Credit (1)
  • Application Process
    1.6 (12)
  • Timeliness
    1.0 (12)
  • Warranty Claim MadeYes (2) · No (31)
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Jimbo
JimboMurray Mallee, SA
  • 2 reviews

Taking advantage of the desperate.

published

My Son was offered $50 for his expensive laptop computer at the Murray Bridge rip-off store.
He reluctantly accepted that. I inquired soon after as a potential purchaser of it.
I was told that it was $499. They would not negotiate a cheaper price and was told that it was worth more. Their tactics are shameful.

Customer Service
1/5
Incentivised Review No
Angry C.
Angry C.Sydney, NSW

*** DO NOT PURCHASE from Cash Converters Rockdale ***

published
Product Quality
1/5
Shipping
1/5
James B.
James B.Central Queensland, QLD
  • 2 reviews
  • 3 likes

Offered me $800 for a brand new iphone 12 pro max

published

offered me $800 for a brand new iphone 12 pro max, told me it was a competitive rate and they needed to make money too... LOL ended up selling it to a buy back service for $1300, dont be fooled by these jokers.

Product Quality
1/5
Incentivised Review No

its a disgrace

published

I went on and asked how much money they would give me for a $450 guitar mind you this guitar is close to brand new with a very very minor scratch on it I asked for about $350 for tis guitar and they turned around and said it was worth $80-$120, absolute nonsense this is a guitar in almost perfect condition, they are an absolute rip off, never in 1000000 years will i ever being going here they can get screwed

Incentivised Review No
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Upset
UpsetSouth Australia

Personal finance loan

published
Transparency
1/5
Customer Service
1/5
trompfy
trompfyGreater Melbourne (Outer), VIC
  • 228 reviews
  • 69 likes

A total rip-off

published

I wouldn't recommend buying anything from them because they always rip people off and the staff are rude to their customers also the manager is rude and arrogant as well.

Product Quality
1/5
Customer Service
1/5

Illegal masks

published

My druitt store nsw run by a fat guy who doesn’t know the law on mask excemptions who will be investigated on the right not to give proof

Product Quality
1/5
Customer Service
1/5

Rip off!

published

My mum got a $780 loan and now she has to pay back nearly $1700. Literally more than double the original loan amount, absolutely atrocious!!!!!!!!
Atrocious!! Atrocious! I will make certain she never goes there again. And spread the word!! Atrocious!!

Transparency
1/5
Customer Service
1/5

Absolutely Atrocious!

published

I took out a loan I was informed how much I’m gonna pay back. When they drop the contract and showed it to me it was a lot more than what they had previously said. I question them the lady “Chloe” from the Brisbane Store was extremely rude. She informed me that it was Hometime completely rushed me said to me “are you going to do it or not you were wasting my time I need to go home” I didn’t do it as I left she said thanks again for wasting my time. Am I obligated to take a loan? They need to check their staff that’s for sure.

Transparency
1/5
Customer Service
1/5
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Buyer Beware! Dont dare buy here! Just Don't!!

published

Bought a HP laptop, wasn't delivered & I had a receipt. They denied receiving money then "refunded me" 2 days later.

Shipping
1/5
Incentivised Review No
kenworth
kenworthSouth West, WA
  • 3 reviews

selling stuff

published

dont sell them anything i would them something if was stuffed so they can have the problem its cheaper to buy new

Product Quality
1/5
Customer Service
1/5

Bought item(s) online but often they can't find or sold to others

published

Bought item(s) online but often they can't find or sold the item(s) then took almost a week to refund back to the credit card

Product Quality
1/5
Shipping
1/5
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Elissa
ElissaPerth, WA

Stay clear of Cash Converters loans

published

To pay off a $1000 loan it’ll cost you $1700. Because of coronavirus, late fees ($33 each time) was meant to be cleared but now I’m paying $570+ In fees so the total is $2270+ For an $1000 loan. Called cash converters and they don’t care, if I don’t pay they will make it affect my credit score. NEVER EVER GET A LOAN OUT WITH CASH CONVERTERS. Use zip pay if you need money up to $1500 or go through your bank if you need anymore. Cash converters are rip off’s and should be sued.

Transparency
2/5
Customer Service
1/5
IntrovertScorpio
IntrovertScorpioPerth, WA
  • 4 reviews
  • 1 like

Rip offs . Avoid !!

published

I sold them a brand new laptop that was worth $279 that I bought while my main computer was being fixed. I didn't need it anymore and it was only used once and in excellent condition. It came with a charger and Windows 10. Guess how much I got for it $60! I was desperate for cash so I took the money . Still at least I was quoted slightly more than than I was quoted online -$50.

Incentivised Review No
Shane  Cabin 8141
Shane Cabin 8141Sydney, NSW
  • 27 reviews
  • 14 likes

Do Not USE Cash Converters Parramatta

published

A friend of mine got a loan from CC Parramatta he is on a Disability Pension and has intellectual problems well they saw he coming from a mile off, gave him an $1800 loan and by the time it’s paid off he will have paid $3400 in payments.
How they are allowed too operate like that and prey on the disadvantaged.
Well I have stepped in and stopped the payments so when they start demanding money, I will go too the ACCC and they can explain there lending practices too them and the Financial Ombudsman. My friend has paid them more than $2400 already but they will not be taking 1 cent more.
All they are is bottom feeders with no scruples, and feed off other people’s misery. Snakes::: Please beware and don’t get bitten.

Product Quality
1/5
Customer Service
1/5
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Questions & Answers

Steve lister
Steve listerasked
Cash Converters Online Shop

Do any of the cash converters stores have stamp albums (second hand or new condition.

No answers
Karen B.
Karen B.asked
Cash Converters

Can i pay a 2000 loan over 24 months

2 answers
Jimbo
Jimbo

Very probably. You must be VERY desperate if you use rip-off Cash Converters. You will be paying thousands more in interest. BEWARE. This is from Cash Converters.

"Our Medium Personal Loans incur a $400 establishment fee and interest at an Annual Cost Rate of 48%. The maximum annual percentage rates on our loans is 217.95%. The minimum loan term is 2 months and a maximum of 12 months for small amount loans and 24 months for medium amount loans."

Karen B.
Karen B.

Thanks. Yes i know but thats were the desperate people have to go because nobody will give anyone a go except cc.

Craig E.
Craig E.asked
Cash Converters

Can you go into cash converters and buy your stuff back if you have lost your ticket

2 answers
andrew
andrew

dont know go in & try

Nathan R.
Nathan R.

Present into the store Buys & Loans Department with your drivers licence. They will provide you with a stat dec to be signed at a chemist. You can then return and collect your goods.
If your contract has expired due to non-payment your goods will be for sale in the Retail Department where anyone can purchase them.

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