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Cash Converters
2.0 from 259 reviews · View Statistics

Reviews

  • Product Quality
    1.2 (22)
  • Return Claim MadeYes (4) · No (19)
  • Shipping
    1.4 (5)
  • Transparency
    1.0 (10)
  • Customer Service
    1.2 (29)
  • Loan TypeFixed Rate (4) and Line of Credit (1)
  • Application Process
    1.6 (9)
  • Timeliness
    1.0 (9)
  • Loan Term 10.5 months
  • Cash Arrival1.5 day(s)
  • Warranty Claim MadeYes (1) · No (21)
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Holly S.

Holly S.Murray Mallee, SA

Dishonest & Undermining

published

I left my purse on counter & left store to get a document from my car, meanwhile staff took $500 out of my purse without my realising until later in the day, i phoned to get the camera footage but was refused...They get some interesting items in store but all secondhand items are priced same as they were new and the few times i bought electronics from there i got them home to find them broken or with parts missing, then the store would refuse to make good. It makes me cringe everytime i think about my experiences with them. Murray Bridge Store have the most sneaky, rude & dishonest staff. The people that work at the store are bottom feeders of society.

Incentivised ReviewNo
Mich

Mich

  • 3 reviews
  • 1 like

Bad Phone service

published

Yesterday called cash converters in West minister cause they called me.They were busy I left a message to the person I was talking to no call back I had to call them again.Very bad phone service.

Incentivised ReviewNo

The shop that Rips off people!

published

This is the shop that rips off people in need. Took my theatre sound system in to sell worth $3000.00. They offered $400 for it.

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False Advertising on discounts if you pay back early in 7 Days

published

If you pawn an item to get a loan with them, and they advertised that you will get a biggest discount if you pay it back within 7 days, be aware that it means that you have to go back on the 8th day before you can get your item back. (Police regulation and Pawnshop Act).
But if you "beg enough", they will happily break the law.
They call it as doing you a favor (act of kindness). What a lot of nonsense.

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Rude Staff and Extremely inaccurate valuations

published
Customer Service
Incentivised ReviewNo
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Ashjadee

AshjadeeGreater Melbourne (Outer), VIC

Rip offs

published

Cash converters take from the poor and rip them off. They rob people who are down on there luck, You offer them expensive items & they give you next to nothing then sell it for triple what they gave you or for nearly retail value. It's a joke. disgusting behaviour.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Kitty

KittyGEORGES HALL

  • 2 reviews
  • 6 likes

they take you for a ride

published

Cash Converters take expensive items from people hard on their luck and in need of money, pay them a pittance for it, then sell it at retail price when the items are clearly used. I estimate they earn approx 200% to 300% on top of what they paid.
Don't sell to Cash Converters, sell online through your own means.
Don't purchase from Cash Converters cause they are not giving you any reasonable discount for the item being second hand.
Dirty Dogs.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo

Horrible staff

published

I am a disabled veteran who approached the Wagga store right on closing to try and sell something
The woman there said we close in 2 minutes so I went to my car and got the item as soon as I left she shut the door I went back within 30 secs and I was ignored.
I suppose they thought it was funny .
I sometimes really wonder why I served my country and got fked up for idiots like that

Incentivised ReviewNo
Carlo

CarloSydney, NSW

Gave below market value on gold

published

Quote was not given market value
Did not weigh items in full view
Offered 10% of valuations
Disappointing experience not satisfied with the outcome

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Danny C.

Danny C.Metropolitan Adelaide, SA

  • 2 reviews

Call centre is worst than Telstra.

published

I'm almost certain the woman I was talking to on the phone was drunk. Not only this, they also have connection issues and do not call back when you drop out.

Transparency
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TONY MONTANA

TONY MONTANASydney, NSW

  • 7 reviews
  • 3 likes

Very untrustworthy

published
Product Quality
Shipping
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LizJane

LizJaneMetropolitan Adelaide, SA

  • 6 reviews
  • 5 likes

Horrible service

published

I sold some silver Vera Wang Jewellery. They gave me $5 for the earrings and $10 for the necklace. I saw them online and they are selling the earrings for $115 and the necklace for $199. Total rip off. Most of their jewellery is overpriced and I could buy it cheaper in a shop. The people that work there say they would never buy jewellery from anywhere else because their stuff is so cheap.

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SMC

SMCSouth East Queensland, QLD

  • 22 reviews
  • 12 likes

Don't Bother - They only target people on Centerlink

published

Employed
Paid 2 existing loans off (7 months early)
Apply for another small amount, declined because of apparent changes to my credit file
Total load of bullsh*t from this Mob.
Bet you if would be a different story if my income was centerlink.
Don't waste your time, head over to spotmenow, much better, actually approve people and don't treat loyal customers like crap, honestly waste of time.

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Worst decision one can ever make

published

Obscene about of ridiculous extra charges. Never explained them properly even after asking them. Had to pay over 3000$ for a 1300$ loan. Tons of extra hidden charges. Very bad customer service.

Transparency
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Angel A

Angel ASydney, NSW

  • 2 reviews
  • 2 likes

do not purchase technology from them

published

under no circumstances DO NOT PURCHASE TECHNOLOGY FROM. bought a laptop. mother board died months 2 weeks. there products are poor quality. will not repair. basically anything bought after 3 months straight to the bin . not covered. misleading ripoffs. zero stars worse than terrible

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Adrian

AdrianPerth, WA

Cash converters

published

Osborne park walk in get loan against goods but little guy behind counter look fat people on Charlie and the chocolate factory move very very frightening towards me then went though a punch after told him leave me alone called head security that apparently in Melbourne ban me.

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Lachlan D.

Lachlan D.Sydney Surrounds, NSW

  • 4 reviews

Item arrived broken, clearly wasn't checked.

published

I checked that the item I wanted had no issues.
Bought a microphone recorder.
Item arrived broken, would not turn on, faulty power switch.
The type of break was internal is not the sort of thing that likely happens in transit. It was clearly not checked.
I paid for express because I needed it asap. Called the store, they couldn't help. Had to wait days for a higher up.
Then had to wait till the item was shipped back to get a refund so I could get another.

Products should be checked before sale, and store staff trained to handle refunds.

Product Quality
Shipping
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betty swalls

betty swallsMetropolitan Adelaide, SA

  • 6 reviews
  • 2 likes

Liars

published

After two incidents with utterly incompetent workers never again.This was the second upsetting time first was ingle farm a guy there had absolutely no idea what he was doing or saying & tried fooling to me on a subject/item there's probably nothing I don't know about.Then modbury are a waste of time with totally shocking lowballing & more nonsense & bravado,absolutely terrible customer treatment.

Product Quality
Customer Service
Incentivised ReviewNo
Patricia H

Patricia HMetropolitan Adelaide, SA

  • 2 reviews

Usually many items to choose from

published

Good selection of second hand goods .
When comparing to new prices , ( for the same make or manufacturer , or brand ) the items in the store were grossly overpriced.
It`s unfortunate , but pricing really needs to be looked at , it`s not at all realistic.
Better buy new.

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Jelly

Jelly

  • 2 reviews

Lies don't help your business

published

You state that 100 points of ID are accepted online, after walking two suburbs, I was denied because my photo Id was expired. I have my Medicare, Birth certificate and more than 100 points, only to be told outright that I need Photo ID.

Don't lie to customers, this is deplorable. You legit screwed my entire day up by lying to customers.

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Questions & Answers

John

John asked

Cash Converters

Would cash converters buy my watch without receipt or box?

1 answer
alan
alan

ask them

WGoldberg

WGoldbergasked

Cash Converters

what can I get for a scooter

3 answers
micheal
micheal

about 20 cents if your lucky

WGoldberg
WGoldberg

well then

Mitchell T.
Mitchell T.

If they at cashies gave you 20 cents you'd be one happy scooter rider.

tvsteved

tvstevedasked

Cash Converters

Do cash converters discount faulty items

2 answers
andrew
andrew

ask them

Mitchell T.
Mitchell T.

They sell them, they don't discount them.

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