Great customer service Parramatta
I started going to stores like this when I was younger & growing up every Christmas gift, birthday present etc came from this store. I have become a regular at parramatta store and they are amazing. Great customer service, quick and easy loan process, bargain deals on jewellery and Jeremy there is a godsend.
I have been shopping at Cash Converters, Goodna for many years now. I am a DVD collector and call into the shop most days. The stock is always excellent and new stock is added most weeks. I often pick up DVD's that I have been searching for.
I also take friends to the shop when they are looking to buy used items as I have always been impressed with this shop. Over the years, I have bought, or helped friends buy, several computers plus other items.
The prices are excellent and I usually receive a discount on my purchases.
If there is a problem...
So Easy & Quick
Exceptional Customer Service - cannot fault. I use Cash Convertors on a regular basis to help with unexpected repairs, going on holidays & surgery. Everything is explained and cash is received straight away. Why would you bother with credit cards when this prompt, easy & efficient service is provided.
Modbury cash converters
Have work in customer service management and a lady by the name of Rhiannon at the Modbury store is by the one of the best agents who guys have so friendly and efficient at her job would love to have her in my team
Salisbury SA - Taking advantage of your desperation, LOW LOW LOW ballers stay clear.
They offered 1/40th of the value of an item, slight amount of dust but if you look at the crap they sell you wonder why they are so picky, they want to give you the lowest price imaginable. Arrogant, rude staff who are well trained in the art of scamming. Any other cash converters store is at the very least reasonable, hopefully their incompetence is their own undoing, dont say I didnt tell you!
Its unfortunate when corporations task advantage of the needy, by the way my credit rating is 100%! ive always been fair with my asking prices but ...this was an absolute insult. DO NOT buy electronics from this store, I was ignorant enough to buy laptops and phones from their store, most of which the salesperson has no idea of the product issues, if they even work without a charger etc. these electronics last me on average 2-3 months, they are well aware the electronics are close to their death, they overprice them and then tell you you only have 30 days warranty, remember consumer law trumps store warranty, do not get sucked in by this store, stand against greed.
- Cash Converters
A bleak necessity for those in hardship
Extreme interest charges, extreme lack of respect for people in their times of hardship in order to gain capital (exploitative behavior), but you earn a 3 rather than a 0 because it is a community service all the same, a necessity if you will for those on the lower end of the socio-economic scale, even if tainted with the death-gloves of capitalism that wilt any life it touches. Keep up the crappy work of robbing the poor and giving to the rich, sadly, we need it whilst nothing else exists to safeguard the little guys who go on to take their li...ves or the lives on others or adopt abusive self-defeating behavior that's almost impossible to beat if it weren't for the nature of the reality we've created and inflicted on such individuals. "It's dog eat dog", they say.. thus we all go on to perpetuate that modality in fear someone else will get the better of us which produces the least fertile ground for healthy culture imaginable. If none of this reads true to you then you're indefinitely part of the problem and should be finished like my recent loan. Thanks for all the help you apathetic, [name removed] can go kill himself.
- Cash Converters
Low ball offers
I contacted the Caloundra store and was just offered $9-$16 for my 9ct Yellow Gold, Natural Emerald and Diamond Ring that had been valued at over $1000. Needless to say I did not sell it to them. I wouldn't bother selling anything to them.
Applied for a $600 loan for unexpected vet bills, (pet insurance didnt cover it all) and was declined stating "more than 97pct of your income is already taken by expenses" Considering I pay out $1100 in bills (everything from food to insurances) and still have around $300 in my account to play with every fortnight I'm sure I could have afforded a $20 per week loan.
But my sister applied who is (and this isn't disparaging to her she has her reasons) in a financial situation with only basic centrelink income, is constantly borrowing cash and defaulting on loans was approved for a $1000 loan, Seriously wake the finance team and you might actually stop LOSING money!
0 product knowledge
Hi we went sunshine to buy a laptop. We want to speak customer service agent, no one turned up, we waited almost 20 mins... Customer service was terrible.. 0 rating I don’t Recommend anyone...
Love Cashies at Ipswich
Erin, Linda& Daniel makes the loan process very easy. All staff at this particular Cashies(Ipswich) makes the shopping experience great ..
I've moved interstate and there still great over the phone! Thanks guys, God Bless.. Xx
- Cash Converters
DO NOT GET A LOAN
This company is the absolute worst!!!!! The end up charging your triple for the loan. There’s no easy way to pay it off faster, there’s no way to see how many payments you have made or need to make. There’s no easy app or online account to manage your account. You can’t pay with bpay etc.
The only way to get any info is to call (and they don’t open Eastern Standards Time) the customer service is usually very rude.
Just avoid!!!! If you need a pay day loan then use a different company - I.e wallet wizard or nimble
they R tops...
hey if you need cash fast and think like a bank then UR dreaming,so do not bank on long term,pay back quickly,and be done with debt.so do not winge when you have to pay it back with some % weak excuse and current affair fodder.......drops mic
Not satisfied at all. The 'finance' team are a bunch of dropkick wan*ers and if you have even the slightest mark on your credit rating.. forget it! Must be nice to be perfect in a judgemental job position ;)
Not sure what these average reviews are about! It may be pricy to pay back but that's just how it goes with personal loans. Their counter offer was fair & compassionate. If you feel there's no other alternative, I'd highly recommend Cash Converters.
Amazing support and empathy!
I don’t normally write reviews. I went out of my way to show my appreciation for this business. I broke my neck and had to take time off work to recover. Cash converters was the only financial institute out of the hundreds that I had to deal with - including Centrelink - that could help me with my needs by holding my payments until I’m ready to start again. Before this, they approved me for every loan I needed. I wanted to sincerely thank you again for such a pleasant experience.
Decent to deal with
Went in to speak to someone regarding a product I purchased that wasn't right. I spoke to [name removed] from the Parkdale store she was friendly enough but my issue still wasn't resolved.
Crime converters more like?
Brand new Wethepeople professional freestyle bike! Paid 1100 for it. They offered me 100? Prospect store! Shame! Shame! Shame! Junkies and ice addicts are the only scum that benefit from crime converters.
- Cash Converters
Cash Converters - Parkdale, Put their customer first and did the right thing by me
There are a lot of reviews about Cash Converters here and many seem Highly Negative, this has not been my experience in my many dealings with them, over the last 4 years. All I can say is that, they have many stores and many staff, like any Chain Store and it is the customers responsibility to decide if they deal with them or not. You have to be realistic about things. Yes some stores seem way better than other I guess Franchise based variations. So when the Parkdale store, had a major problem getting an item to me they did there best to keep t...heir Customer Happy, at a financial cost to them. For details check my reviews under SmartSend and Fastway regarding this. So when I checked out the Cash Converters reviews here I was shocked to see highly negative reviews. Come on guys it a business, and I have found, most of their stores around the country are very responsible. Yes some less nice but very many are pleasant to deal with, you just have to be realistic and be aware you don’t have to deal with them and they don’t have yo deal with you on your terms. The Parkdale store has been Fantastic and put their customer before profits in this case, what more can I say 5 Stars!
New Website is junk
New website is about as useless as can be. Three or four levels to click through to find stock. Search page adds only 8 or so items a time. If you look at an item and go back, site returns you to top to start again. Postage cost no longer visible till you're checking out.
The old webshop site wasn't brilliant but at least it was functional. After years of buying online I won't be any longer. The site i's just too difficult to navigate and is about as user friendly as a frozen screen. I wonder how the franchise owners feel about having their online business destroyed?
Great Cash Converters store! A thumbs up from me.
I bought a phone yesterday at Cash Converters Hampstead Gardens and the service was exceptional. Ramon the sales assistant was very friendly and got me a great deal. I would highly recommend this Cash Converters store.
Questions & Answers
Can you go into cash converters and buy your stuff back if you have lost your ticket
dont know go in & try
Present into the store Buys & Loans Department with your drivers licence. They will provide you with a stat dec to be signed at a chemist. You can then return and collect your goods.
If your contract has expired due to non-payment your goods will be for sale in the Retail Department where anyone can purchase them.
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