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Cash Converters
2.0 from 262 reviews · View Statistics

Reviews

2.4

34 reviews
  • Product Quality
    1.2 (15)
  • Return Claim MadeYes · No (19)
  • Shipping
    1.5 (4)
  • Customer Service
    1.2 (13)
  • Warranty Claim MadeYes (0) · No (17)
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False Advertising on discounts if you pay back early in 7 Days

published

If you pawn an item to get a loan with them, and they advertised that you will get a biggest discount if you pay it back within 7 days, be aware that it means that you have to go back on the 8th day before you can get your item back. (Police regulation and Pawnshop Act).
But if you "beg enough", they will happily break the law.
They call it as doing you a favor (act of kindness). What a lot of nonsense.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBurwood East, Victoria
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Rude Staff and Extremely inaccurate valuations

published
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationSunshine, VIC
Warranty Claim MadeNo
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Ashjadee

AshjadeeGreater Melbourne (Outer), VIC

Rip offs

published

Cash converters take from the poor and rip them off. They rob people who are down on there luck, You offer them expensive items & they give you next to nothing then sell it for triple what they gave you or for nearly retail value. It's a joke. disgusting behaviour.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Kitty

KittyGEORGES HALL

  • 2 reviews
  • 6 likes

they take you for a ride

published

Cash Converters take expensive items from people hard on their luck and in need of money, pay them a pittance for it, then sell it at retail price when the items are clearly used. I estimate they earn approx 200% to 300% on top of what they paid.
Don't sell to Cash Converters, sell online through your own means.
Don't purchase from Cash Converters cause they are not giving you any reasonable discount for the item being second hand.
Dirty Dogs.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Carlo

CarloSydney, NSW

Gave below market value on gold

published

Quote was not given market value
Did not weigh items in full view
Offered 10% of valuations
Disappointing experience not satisfied with the outcome

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationWarwick Farm
Warranty Claim MadeNo
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TONY MONTANA

TONY MONTANASydney, NSW

  • 7 reviews
  • 3 likes

Very untrustworthy

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Adrian

AdrianPerth, WA

Cash converters

published

Osborne park walk in get loan against goods but little guy behind counter look fat people on Charlie and the chocolate factory move very very frightening towards me then went though a punch after told him leave me alone called head security that apparently in Melbourne ban me.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOsborne park
Warranty Claim MadeNo
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Patricia H

Patricia HMetropolitan Adelaide, SA

  • 2 reviews

Usually many items to choose from

published

Good selection of second hand goods .
When comparing to new prices , ( for the same make or manufacturer , or brand ) the items in the store were grossly overpriced.
It`s unfortunate , but pricing really needs to be looked at , it`s not at all realistic.
Better buy new.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Jelly

Jelly

  • 2 reviews

Lies don't help your business

published

You state that 100 points of ID are accepted online, after walking two suburbs, I was denied because my photo Id was expired. I have my Medicare, Birth certificate and more than 100 points, only to be told outright that I need Photo ID.

Don't lie to customers, this is deplorable. You legit screwed my entire day up by lying to customers.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBurwood NSW
Warranty Claim MadeNo
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Appalled

AppalledNorth Queensland, QLD

Awful for selling gold

published

Where I am in Townsville they offer $10 a gram for 9ct gold .... that’s about a third of its scrap value with any major scrap buyer in larger cities. They charge a standard rate of $40 a gram for 9ct which is reasonable for purchasing - just never sell to them.
It also seems to be inconsistent with what cash converters will pay in larger cities which seems strange.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Never buy from them please save yourself

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Jamie Card

Jamie CardCanberra 2600, ACT

Storeman Criminals

published

Put my new s10 in cause of new baby commits for $180.00 loan. On the seventh day it was on loan I payed the debit to take possession of my new s10 back only to find that my screen has been lifted scratches and chip where the screen had been lifted. My new s10 now rattles for the $62.00 interest cash converters charged did more than $350.00 damage. Thanks cash converters storeman criminals who are employed to literally steel lie and cheat there customers. Never again gutted, and so is my new s10.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationCash Converters Woden ACT
Warranty Claim MadeNo
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foxylady

foxyladyWide Bay-Burnett, QLD

  • 3 reviews
  • 5 likes

Pathetic!

published

Cash Converters are a complete rip-off!! I sold them a Ruby and Cubic Zirconia Ring valued at $500 - but they only offered me a miserable $45 for the ring!! They need to regulated so people are at least offered a decent amount for their item that they want to sell. Avoid them at all costs if you can help it!!

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationHervey Bay, QLD
Warranty Claim MadeNo
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Critically True

Critically TrueMetropolitan Adelaide, SA

  • 4 reviews
  • 5 likes

We Only Sell this for 'Insert Crap Lie' Lowballing scammers would be putting it nicely.

published

FACT: Cash Converters will offer you WELL below retail, around 5% of retail value. DVDs are bought for 16c each but sold at $2 each.

$80 mouse? How about 5 bucks? Dont let these parasites take your valuables and money. They feed off the desperation of the struggling everyday Aussies and have the audacity to charge an arm and a leg for faulty products, and always seem to mention your warranty when purchasing, remember store warranty expiration means zilch, they use it to mislead the uninformed, consumer law overrides store warranty.

I hope and pray Cash Converters goes out of business and the employees join the rest of us struggling Australians to see what its really like!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationSalisbury
Warranty Claim MadeNo
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Dont answer her stupid question and you get the lone.

published

Turns me down over missing power cord. Ask's if I would buy this working LaneyPA without the power cord for $100, the correct answer is yes, then acuused of arguing.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store Locationwodonga
Warranty Claim MadeNo
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Woul Bol

Woul BolSydney, NSW

  • 2 reviews

Overcharging excessive fees

published

Cash Converter always made errors charging me double interest with high establishment fees equivalent to 20% non refundable. When I requested to clarify the actual balance they panicked and they say wait for accountant to call you back which means the junior himself doesn't understand the calculations with so many errors. I do not recommend anyone to borrow from this unscrupulous financial service from Canada who is interest in my opinion is just to plunder local resources.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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yourlossdymocks

yourlossdymockssydney

  • 4 reviews
  • 5 likes

Cash Converters Burwood NSW - bad business ethics.

published

Do not honor their online "quotes", and while you wait to have your intelligence insulted you can listen to the staff laugh about their other customers. (ie. fake tan, dyed hair etc.,).

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBurwood NSW
Warranty Claim MadeNo
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Lukáš L.

Lukáš L.South East Queensland, QLD

Terrible service, scammers

published

I was trying to sell them my 6 months old bicycle. I was there first time with pictures of my bike, asking for estimate, how much I can expect for it. They told me I need to come with bicycle and show it to them, after that they can give me offer. So I came back next day with the bike and they didn't even look at it and offer me straight away $100 for bike with value over $500. It is absolute joke!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationAshmore, Gold Coast
Warranty Claim MadeNo
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DJCitySKYTECRubbish

DJCitySKYTECRubbish

  • 10 reviews
  • 21 likes

Most cash converters are too lazy to post online items or sell them after paid for.

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Questions & Answers

adrianogames212

adrianogames212asked

Cash Converters

Do I have to return the item to the same exact store cause the store I got it from is like 30 minutes away

1 answer

I’m pretty sure you do as the are all separate franchises

John

John asked

Cash Converters

Would cash converters buy my watch without receipt or box?

1 answer
alan
alan

ask them

WGoldberg

WGoldbergasked

Cash Converters

what can I get for a scooter

3 answers
micheal
micheal

about 20 cents if your lucky

WGoldberg
WGoldberg

well then

Mitchell T.
Mitchell T.

If they at cashies gave you 20 cents you'd be one happy scooter rider.

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Cash Converters

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