Some information you might like to consider before applying for a Cash Converters personal loan. During the current Corona virus crisis, in trying to do the right thing I shifted most of my purchases to EFTPOS, where I'd been using more cash before. I applied for a loan with Cashies, having had several before. I had just completed a 12-month, $1600 loan in 5 months. This time, the same loan on the same or more income was rejected, because of information on my bank statement. Paying everything by card means they see every transaction, and they t...

It said my product would take 3-8 days and it's the eight day and I checked my email and 4 days ago I received an email saying my product was dispatched and I clicked on the tracking link to find out that the earliest day for it to come is today and the latest is five days later.

if you see something you like I would advise to then check online on something like ebay or an online store and you will no doubt find it alot cheaper and newer, don't impulse buy anything. There is some ok prices things like sound gear and hand tools which they have so much of they are trying to unload.

I have seen second hand items instore even more expensive than the item was new, it's a questionable business tactic even though it's legal i feel it preys on peoples ignorance. phones especially very overpriced . you can get new phones that are better for cheaper. Do not sell anything to them either, use something like ebay to sell it, you will get alot more.

My disabled son purchased a laptop from CC Capalaba for $219. Several keys didn't work. He tried to return it three days later but request was refused. His father went with him next time to return it but the employees refused. No manager was available to speak to and the employees didn't know when the manager would be in. It seems no one can contact the manager by phone or email to find out. The customer service was deplorable. The store is displaying a 30 day warranty on goods but according to their website the warranty is 90 days. Cash Converters should be more responsible when dealing with vulnerable people.
Update. Manager was available today. She was very helpful and offered a credit note for the cost of the laptop. Thank you Simone

Went in to speak to someone regarding a product I purchased that wasn't right. I spoke to [name removed] from the Parkdale store she was friendly enough but my issue still wasn't resolved.

Recently bought 3 item as a gift for my family before went oversea next few weeks..

Only receive 1 out of 3..paid for express of COURSE.customer complaint came without no further action.will see how its going in time being.however a big “THUMBS UP” for craigiebrn store for delivered. 27/11/18.till 1/12 only 1 arrived.400$+ spent there.

The new webshop is rubbish. You can't navigate like the old one. Don't think I'll be buying again.
Also tried to login. said it was invalid.

A friend hoped for a loan on his bicycle and I went with him. Because the bike was a hand-me-down kind of gift from a friend, thus no receipt of purchase, the clerk seemed to assume it may have been stolen, as her attitude towards us became quite frosty. She explained that bikes are the easiest things to steal, therefore if a receipt can't be produced, then no sale or loan can be given. Fair enough, but her attitude was appaling all the same as she was quite friendly upon the initial approach.

Cash converts is good for some one who is time poor, and just wants the retail experience, one thing that is good about them is that they provide warranty on used purchases. Cash Converters is a business, so when you make a transaction with them they provide a service and expect what ever deal you make with them they will always make the profit, not you. So if you want to sell something they will give you the lowest possible price and when you buy stock of them they will set it at retail and expect you to bargain down the price. So if you are l...

beautiful service but wouldn't recommend others the loan repayments are to high for my liking
might have to find another loan pervider

I bought your twin tub after 12 months the paint peeled off and the whole bottom of the machine has gone rusty my friend has the same machine same problem

For the most part they're ok, I have had several issues with them tho. Just recently, they sold me an item online only to tell me like 3 days later that I've been refunded for the item without a reason. Still currently waiting for the reason they sold me that item, just to take it away from me. Then they don't describe the item properly i.e. region locked handheld and I end up having to be refunded as it doesn't work with Australian games. Also they tend to have an item online that has already been sold that you can buy, but then tell you its b...

I always expected a high interest loan with Cash Converters anyway and used their loan calculator before going in then finding out at the end of my application in store that for the first 6 months of the term I'd be hit with double the monthly repayment amounts originally quoted.

Not only this but when you're not even halfway through paying your loan expect to get calls from your local cash converters store saying due to paying on time we're happy to offer you another loan.

Um no thanks and that's just encouraging people to go more broke.

After attending Cash Converters Geelong around five weeks ago i was treated with the utmost respect and help anyone could ask for but there's always a but after paying out my centrelink loan earlier this week and obviously having more disposable cash than the first time i went there i was sure i could borrow some more money for Christmas and bloody car repairs, although to my shock and horror i was told that i would be lucky to get ''fifty dollars'' by the boy behind the counter. So i meekly pick up my possessions and leave the store determined...

I need a Loan to pay my bills and board and also im homeless i need money to get around

I purchased a couple of items from the Webshop and went to the Website Checkout and paid via PayPal. I was expecting an email saying Items Posted like I get from eBay. I received an email wanting my Birth Date and Drivers Licence or Passport Details for a Credit Check!!! Cash Converters already have your Name and Address for the postage of the items. I checked Paypal and they say the Transaction is complete. When I bounced Cash Converters request saying it would be a Debit Check, because they are the Creditors and hence for them to supply me th...

They say I received an emergency payment but it was a crisis payment from centrelink for leaving a domestic violence situation. I would not have received this payment if I was not in a domestic violence situation. Seems unfair that I should be refused when I did not ask for the violence.

I've paid 2 loans of with Cashies in the past but been declined on a third application. This is wrong in my opinion. They are nothing but aholes.

I have had pay day loans in the past. Always repaid with no problem. Went to do a small one last week and apparently the whole process has changed. What used to take 20mins now takes an hour. Was made to feel like a criminal...did i remember what i i had spend $3 at the service station three months ago....what was the $20 transaction at Australia post three months ago
Too hard not worth the hassle. Won't be going back ever.

I bought a phone which said a couple of light scratches but apart from that it was perfect. It also said that it came with a charger so I went and bought it. When I bought the phone this is what was actually wrong with the phone:
1. Camera DOES NOT work
2. Flash DOES NOT work
3. Touch ID DOES NOT work
4. Charger which came with the phone DOES NOT work
When I received my phone I was NOT happy as none of this was stated in the description when I bought the phone. NOT HAPPY!