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Cash Converters
2.0 from 274 reviews · View Statistics
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Reviews

2.3
41 reviews
  • Product Quality
    2.5 (35)
  • Return Claim MadeYes (5) · No (32)
  • Shipping
    3.0 (11)
  • Customer Service
    2.2 (26)
  • Warranty Claim MadeYes · No (39)
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trompfy
trompfyGreater Melbourne (Outer), VIC
  • 224 reviews
  • 66 likes

A total rip-off

published

I wouldn't recommend buying anything from them because they always rip people off and the staff are rude to their customers also the manager is rude and arrogant as well.

Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Store LocationCroydon, VIC
Warranty Claim MadeNo
Barbara L.
Barbara L.Hunter Region, NSW

Best customer service EVER!

published

I ordered an IPad on Friday afternoon. It was delivered today (Monday) at 11am! I was so excited. It is in beautiful condition and was very cheap compared to EBay , Gumtree or Marketplace. I also have a 90 day warranty. Thank you so much. I couldn’t be happier!

Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo

Illegal masks

published

My druitt store nsw run by a fat guy who doesn’t know the law on mask excemptions who will be investigated on the right not to give proof

Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Store LocationMy druitt Sydney
Warranty Claim MadeNo
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collards
collardsGreater Melbourne (Metropolitan), VIC

Never had any problems buying online from the Cash Convertors Webshop

published
Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
kenworth
kenworthSouth West, WA
  • 3 reviews

selling stuff

published

dont sell them anything i would them something if was stuffed so they can have the problem its cheaper to buy new

Product Quality
Customer Service
Incentivised Review No
Return Claim MadeYes
Store Locationbunbury wa
Warranty Claim MadeNo

Bought item(s) online but often they can't find or sold to others

published

Bought item(s) online but often they can't find or sold the item(s) then took almost a week to refund back to the credit card

Product Quality
Shipping
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Brazozla
BrazozlaSouth East Queensland, QLD

Don't use them if you don't want to pay interest

published
Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Store LocationStones corner
Warranty Claim MadeNo
Steven E.
Steven E.Southwest, VIC

Excellent

published

Purchased a item from the Caloundra store through the online webshop i paid express post It was packed extremely well and protected sent within 1 business day i received it two days later. Item was exactly as described. I was also sent emails with order updates and tracking notifications i would not hesitate to use them again.

Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Shane  Cabin 8141
Shane Cabin 8141Sydney, NSW
  • 26 reviews
  • 14 likes

Do Not USE Cash Converters Parramatta

published

A friend of mine got a loan from CC Parramatta he is on a Disability Pension and has intellectual problems well they saw he coming from a mile off, gave him an $1800 loan and by the time it’s paid off he will have paid $3400 in payments.
How they are allowed too operate like that and prey on the disadvantaged.
Well I have stepped in and stopped the payments so when they start demanding money, I will go too the ACCC and they can explain there lending practices too them and the Financial Ombudsman. My friend has paid them more than $2400 already but they will not be taking 1 cent more.
All they are is bottom feeders with no scruples, and feed off other people’s misery. Snakes::: Please beware and don’t get bitten.

Product Quality
Customer Service
Incentivised Review No
Store LocationParramatta
Warranty Claim MadeNo
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Robyn
RobynMetropolitan Adelaide, SA

Locky exceptional service.

published

I was attended to by Locky, exceptional customer service, displaying professionalism and human interaction to the needs of not only me, but phone attendance as well, his all round multi task abilities, can only be enhanced by further encouragement to go further with the company.

Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Store LocationModbury SA
Warranty Claim MadeNo
Geoff H
Geoff HRichmond-Tweed, NSW
  • 3 reviews
  • 1 like

Served my purpose well

published

Needed a particular item (Makita battery charger) Too impatient to wait for ebay and too dear at Bunnings.Cashies had one advertised at local store (Cooly) for the right price.Rocked up and it was in my hot little hands presently.Item absolutely served my purpose and happy with purchase.Other items for sale seemed fairly priced depending on what you're after. Lose a star because the staff are a bit slow .Had to stand around for a while before I got served

Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Store LocationCoolangatta QLD
Warranty Claim MadeNo

Rude Staff and Extremely inaccurate valuations

published
Customer Service
Incentivised Review No
Return Claim MadeNo
Store LocationSunshine, VIC
Warranty Claim MadeNo
Ashjadee
AshjadeeGreater Melbourne (Outer), VIC

Rip offs

published

Cash converters take from the poor and rip them off. They rob people who are down on there luck, You offer them expensive items & they give you next to nothing then sell it for triple what they gave you or for nearly retail value. It's a joke. disgusting behaviour.

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Kitty
KittyGEORGES HALL
  • 2 reviews
  • 7 likes

they take you for a ride

published

Cash Converters take expensive items from people hard on their luck and in need of money, pay them a pittance for it, then sell it at retail price when the items are clearly used. I estimate they earn approx 200% to 300% on top of what they paid.
Don't sell to Cash Converters, sell online through your own means.
Don't purchase from Cash Converters cause they are not giving you any reasonable discount for the item being second hand.
Dirty Dogs.

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Carlo
CarloSydney, NSW

Gave below market value on gold

published

Quote was not given market value
Did not weigh items in full view
Offered 10% of valuations
Disappointing experience not satisfied with the outcome

Product Quality
Customer Service
Incentivised Review No
Return Claim MadeNo
Store LocationWarwick Farm
Warranty Claim MadeNo
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Questions & Answers

Craig E.
Craig E.asked
Cash Converters

Can you go into cash converters and buy your stuff back if you have lost your ticket

2 answers
andrew
andrew

dont know go in & try

Nathan R.
Nathan R.

Present into the store Buys & Loans Department with your drivers licence. They will provide you with a stat dec to be signed at a chemist. You can then return and collect your goods.
If your contract has expired due to non-payment your goods will be for sale in the Retail Department where anyone can purchase them.

adrianogames212
adrianogames212asked
Cash Converters

Do I have to return the item to the same exact store cause the store I got it from is like 30 minutes away

1 answer
Shane  Cabin 8141
Shane Cabin 8141

I’m pretty sure you do as the are all separate franchises

John
John asked
Cash Converters

Would cash converters buy my watch without receipt or box?

1 answer
alan
alan

ask them

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Cash Converters

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