do not purchase technology from them
under no circumstances DO NOT PURCHASE TECHNOLOGY FROM. bought a laptop. mother board died months 2 weeks. there products are poor quality. will not repair. basically anything bought after 3 months straight to the bin . not covered. misleading ripoffs. zero stars worse than terrible
Item arrived broken, clearly wasn't checked.
I checked that the item I wanted had no issues.
Bought a microphone recorder.
Item arrived broken, would not turn on, faulty power switch.
The type of break was internal is not the sort of thing that likely happens in transit. It was clearly not checked.
I paid for express because I needed it asap. Called the store, they couldn't help. Had to wait days for a higher up.
Then had to wait till the item was shipped back to get a refund so I could get another.
Products should be checked before sale, and store staff trained to handle refunds.
Agreed to buy 4 car wheels, with the condition that if they did not fit i could return them for a full refund .Asked for this condition in writing which was agreed prior to paying..After handing over money ,gave me a receipt, but refused to sign it,,,,,every excuse was offered. I refused to leave, without my money back ,,After a heated conversation,and embarrassed staff due to customers
Being witnesses,i received my money back,,,,, extreamly dishonest ,dont accept their word ..only in writing can you be confident..
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Torrensville Adelaide store
Good customer service at times.
Once I bought a pair of headphones that was in a box. I went home to test it out on my PS3 & it wouldn't work, I then plugged it into my PC & that failed to work as well. I went to return it the following day & told them it's faulty. Salesman wants to tell me an experience IT Tech that it was only meant to work with Xbox which is crap. I don't even think they bothered to test it & someone pawned in a faulty head-set.
So I chose another headphones behind the glass & maybe for that reason so I could not inspect i...t overall close-up. I took that home & it was faulty as well with sound only coming out of one side. Again another item untested & not inspected properly. I took it back & told them that the cable is physically loose so it's not working properly. I said I'll get some DVDs instead to make up for the refund. The skinny salesman who looks like David Spade was now hostile because I'd returned 2 of their faulty items that they deemed fit for sale. Upon choosing the DVDs I wanted I went to pay for them, but not before the salesman punctured the tape on the DVDs so that I could NOT return them as they would be claimed as opened & used! He did this in front of me & I knew he was being dodgy. It's not the first time I've bought an item from CC only to find that it may power on but not fit for sale or in a proper working condition so a warning to other consumers is to test every purchase before the warranty is void.
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