Item arrived broken, clearly wasn't checked.
I checked that the item I wanted had no issues.
Bought a microphone recorder.
Item arrived broken, would not turn on, faulty power switch.
The type of break was internal is not the sort of thing that likely happens in transit. It was clearly not checked.
I paid for express because I needed it asap. Called the store, they couldn't help. Had to wait days for a higher up.
Then had to wait till the item was shipped back to get a refund so I could get another.
Products should be checked before sale, and store staff trained to handle refunds.
After two incidents with utterly incompetent workers never again.This was the second upsetting time first was ingle farm a guy there had absolutely no idea what he was doing or saying & tried fooling to me on a subject/item there's probably nothing I don't know about.Then modbury are a waste of time with totally shocking lowballing & more nonsense & bravado,absolutely terrible customer treatment.
Usually many items to choose from
Good selection of second hand goods .
When comparing to new prices , ( for the same make or manufacturer , or brand ) the items in the store were grossly overpriced.
It`s unfortunate , but pricing really needs to be looked at , it`s not at all realistic.
Better buy new.
Lies don't help your business
You state that 100 points of ID are accepted online, after walking two suburbs, I was denied because my photo Id was expired. I have my Medicare, Birth certificate and more than 100 points, only to be told outright that I need Photo ID.
Don't lie to customers, this is deplorable. You legit screwed my entire day up by lying to customers.
Awful for selling gold
Where I am in Townsville they offer $10 a gram for 9ct gold .... that’s about a third of its scrap value with any major scrap buyer in larger cities. They charge a standard rate of $40 a gram for 9ct which is reasonable for purchasing - just never sell to them.
It also seems to be inconsistent with what cash converters will pay in larger cities which seems strange.
Never buy from them please save yourself
If i could give them 0 stars I would, I bought a stylus on the 8th which they didn't end up sending until the 14th (I had paid express post), they did refund me my freight cost which was good, however with the freight being delayed I expressed to them I needed it urgently and would be buying a stylus from a different store and needing to refund the goods instead. They refused to refund me citing that they do not do change of mind. I understand that this delivery problem is "out of their control" however as a business they should own up to the d...elay that the courier company THEY HIRED TO SEND MY PARCEL is having as well. During these times especially you'd expect them to be more considerate but they definitely were not. WOULD NOT BUY EVER AGAIN.
Put my new s10 in cause of new baby commits for $180.00 loan. On the seventh day it was on loan I payed the debit to take possession of my new s10 back only to find that my screen has been lifted scratches and chip where the screen had been lifted. My new s10 now rattles for the $62.00 interest cash converters charged did more than $350.00 damage. Thanks cash converters storeman criminals who are employed to literally steel lie and cheat there customers. Never again gutted, and so is my new s10.
Greenwood cash converters the worst store I have ever experienced!
I went to pay my loan after the Christmas holidays only to find out that my favourite ring was already sold !! No apology nothing !!! I purchased this ring from another cash converters for $1000 and they only gave me $160 and sold it from under me!
Terrible offers on good quality products.
Go to ebay or gumtree. Sellers beware, the smug little shop assistants have obviously trained to give you the lowest online selling price for your hard earned goods. They try to scam you to sell your good quality products for next to nothing. They only buy things from you if they can make 200% on what they buy from you. Do not sell your goods there. As a local I would not step back into your store every again, its a big insult, its not a family brand.
Customer Service was Cold and Sterile.
High extra Costs, due to the intrest rate of 49%p.a. Misinformation occurs due to there automated system. Which in turn rejects your application due to misinformation. And the Rate of this loan was Massive. 48 to 49%p.a.
Agreed to buy 4 car wheels, with the condition that if they did not fit i could return them for a full refund .Asked for this condition in writing which was agreed prior to paying..After handing over money ,gave me a receipt, but refused to sign it,,,,,every excuse was offered. I refused to leave, without my money back ,,After a heated conversation,and embarrassed staff due to customers
Being witnesses,i received my money back,,,,, extreamly dishonest ,dont accept their word ..only in writing can you be confident..
The only way I’d recommend these loan sharks is if I was 100% guaranteed to work 50 hours a week, have an income of 150,000 a year and had won powerball worth 55 million. Apart from that don’t bother.
There no good.
Cash Converters application forms a flaud. There system is Flaud. I don't have a Cigno loan. Certainly not at $129 a fortnight. There no good. They need to there ways. There all no good. Hope no one working for this sort of so and so scum have an accident over. It will be there karma.
Cash converters wouldn't even give a $300 loan to a bushfire victim. I would never support this vermin company whatsoever..avoid at all costs. Disgraceful company! Shut them down now plz
Cash Converters are a complete rip-off!! I sold them a Ruby and Cubic Zirconia Ring valued at $500 - but they only offered me a miserable $45 for the ring!! They need to regulated so people are at least offered a decent amount for their item that they want to sell. Avoid them at all costs if you can help it!!
Pathetic, untrustworthy and a complete waste of time
If I could write a 0 star review I would, dont waste your time. Sure, you might get approved for your first loan but once youve paid it off they wont bother to help again. I was short of cash and desperately need money to get back to Adelaide and for some reason I never met their requirements, pls note that Ive been a valued customer for almost 2 years and have never missed a payment. I will no longer use their service again, very frustrating and disappointed.
I was declined. Poor customer service. Disgusting lending policies. Never going to bother again. I simply needed help with my son's 2020 school fees and Booklist. Super fast declined application.
Easy and quick
I needed money to pay a vehicle rego and found myself short of cash after spending a heap on repairs. The process was quick, and the repayments for a very easily obtained short term loan arent terrible. The woman who took my details was professional and understanding.
Will review again after Liam has been paid out.
Torrensville Adelaide store
Good customer service at times.
Once I bought a pair of headphones that was in a box. I went home to test it out on my PS3 & it wouldn't work, I then plugged it into my PC & that failed to work as well. I went to return it the following day & told them it's faulty. Salesman wants to tell me an experience IT Tech that it was only meant to work with Xbox which is crap. I don't even think they bothered to test it & someone pawned in a faulty head-set.
So I chose another headphones behind the glass & maybe for that reason so I could not inspect i...t overall close-up. I took that home & it was faulty as well with sound only coming out of one side. Again another item untested & not inspected properly. I took it back & told them that the cable is physically loose so it's not working properly. I said I'll get some DVDs instead to make up for the refund. The skinny salesman who looks like David Spade was now hostile because I'd returned 2 of their faulty items that they deemed fit for sale. Upon choosing the DVDs I wanted I went to pay for them, but not before the salesman punctured the tape on the DVDs so that I could NOT return them as they would be claimed as opened & used! He did this in front of me & I knew he was being dodgy. It's not the first time I've bought an item from CC only to find that it may power on but not fit for sale or in a proper working condition so a warning to other consumers is to test every purchase before the warranty is void.
We Only Sell this for 'Insert Crap Lie' Lowballing scammers would be putting it nicely.
FACT: Cash Converters will offer you WELL below retail, around 5% of retail value. DVDs are bought for 16c each but sold at $2 each.
$80 mouse? How about 5 bucks? Dont let these parasites take your valuables and money. They feed off the desperation of the struggling everyday Aussies and have the audacity to charge an arm and a leg for faulty products, and always seem to mention your warranty when purchasing, remember store warranty expiration means zilch, they use it to mislead the uninformed, consumer law overrides store warranty.
I hope and pray Cash Converters goes out of business and the employees join the rest of us struggling Australians to see what its really like!
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