They Provide the Retal experience to the used marked, but at a cost.
Cash converts is good for some one who is time poor, and just wants the retail experience, one thing that is good about them is that they provide warranty on used purchases. Cash Converters is a business, so when you make a transaction with them they provide a service and expect what ever deal you make with them they will always make the profit, not you. So if you want to sell something they will give you the lowest possible price and when you buy stock of them they will set it at retail and expect you to bargain down the price. So if you are l...ike me and like to take a risk and expect good profits on buying and selling used stock, stay far-far way from cash converts, they are like putting a middle man between you and the buyer/seller to take their cut. Every time i go into a store i get a bad feeling and i almost never find something i want to buy. Once i had to buy something from them and it was a bad experience, of course the price was on the high side, and it amazed me that in the last minute they tried to up the price well after the deal was done, this is not the Australian way. I think is much better to take your time and buy and sell on Gumtree, but as i said some people are scared of Gumtree and want to pay extra for the convenience of Cash-converts.
A1 great customer service
Never had a problem friendly staff very convienient always enjoy my visits to the cash converters store recomend to any one that wants to do have a great shopping expirence and save money
beautiful service but wouldn't recommend others the loan repayments are to high for my liking
might have to find another loan pervider
I bought your twin tub after 12 months the paint peeled off and the whole bottom of the machine has gone rusty my friend has the same machine same problem
Always there to help out
Been a Account holder of Cash Converters for a couple years now and they have been great on the last few Loan Applications I had with them, always been approved that same Day with the Money straight into my Bank Account that same Night - Thanks Guys and keep up the great Work.
- Cash Converters
Ok, but expect a fair few screw overs if shopping online.
For the most part they're ok, I have had several issues with them tho. Just recently, they sold me an item online only to tell me like 3 days later that I've been refunded for the item without a reason. Still currently waiting for the reason they sold me that item, just to take it away from me. Then they don't describe the item properly i.e. region locked handheld and I end up having to be refunded as it doesn't work with Australian games. Also they tend to have an item online that has already been sold that you can buy, but then tell you its b...een reserved for someone else, even when they have the to buy option for it still available. Pretty average to be honest, 2/2.5 at most i give them atm with the current service that I've received. My situation tho, after viewing Matthew Cardiers comment goes to show that my situation is just like what he's.going thru. If this is how they work, and they give their employees first dibs, then i give them a 1 out of 5 overall.
Cash Converters review
Cash converters I want to say that I am great that you have great items in your store and that I can buy them online as well it is pretty easy to do. I know all of you do a great job to keep your customers happy. Thank you for your kind service and words. Well done Cash Converters I am proud of you all. :)
Misleading Loan Calculator On Website
I always expected a high interest loan with Cash Converters anyway and used their loan calculator before going in then finding out at the end of my application in store that for the first 6 months of the term I'd be hit with double the monthly repayment amounts originally quoted.
Not only this but when you're not even halfway through paying your loan expect to get calls from your local cash converters store saying due to paying on time we're happy to offer you another loan.
Um no thanks and that's just encouraging people to go more broke.
Computer has last word
After attending Cash Converters Geelong around five weeks ago i was treated with the utmost respect and help anyone could ask for but there's always a but after paying out my centrelink loan earlier this week and obviously having more disposable cash than the first time i went there i was sure i could borrow some more money for Christmas and bloody car repairs, although to my shock and horror i was told that i would be lucky to get ''fifty dollars'' by the boy behind the counter. So i meekly pick up my possessions and leave the store determined...to go home and do my sums again and no i am not losing my mind they add up the same i have 430 dollars left after all my bills and loans but Cash Converters can't lend me even fifty dollars but the computer says, lol. Damn shame the young lady [name removed] wasn't working she just has a whole better way with dealing with people, I won't say this boy was rude but definitely smug. Sorry guys from someone who always pays his debts, you have lost me. Gordon James Meade.
Always been there for me...
had a few small cash loans, and have had nothing but the best service.... being on file means it only takes me 10 minutes.... Stores at Burwood, Cardiff and Broadmeadow always treat me great.... And I even got The Sopranos Series Unopened/ Brand New for 35 bucks... very content....
Cash Converters Clarkson has great staff
Always friendly and professional service. Adam, especially, goes above and above in providing a warm, friendly, professional service which is very much appreciated. He is always smiling, approachable, helpful, knowledgeable and flexible when trying to find solutions which work for us. We have enjoyed Adam's help for a cash loan, pawning as well as selling various things, and each and every time Adam goes out of his way to find the best possible solution for us. Thank you, Adam, for fantastic service. Because of Adam, we will be coming back to Cash Converters in Clarkson again in the future. Cheers:)
I need a Loan to pay my bills and board and also im homeless i need money to get around
If you use their Webshop, to buy something expect to have supply Credit Check details...
I purchased a couple of items from the Webshop and went to the Website Checkout and paid via PayPal. I was expecting an email saying Items Posted like I get from eBay. I received an email wanting my Birth Date and Drivers Licence or Passport Details for a Credit Check!!! Cash Converters already have your Name and Address for the postage of the items. I checked Paypal and they say the Transaction is complete. When I bounced Cash Converters request saying it would be a Debit Check, because they are the Creditors and hence for them to supply me th...eir Birth Dates and Drivers License details I got response saying I had to have my PayPal Account Verified and for me to forward them a copy of it??? The only benefit I can see to me of having a Verified Paypal Account is a higher withdrawal limit. The threat is that if I don't supply this information she will block the Delivery??? Their shops don't do the same when you walk in and buy an item. They don't hold the Goods, Take your Money and then want your Name, Address, Date of Birth, Drivers License or Pass Port Details and this is assuming that you've past their Minimum amount you have in your Wallet test - ignoring that you actually have paid the amount for the Items Purchased. I don't know if the person I am dealing with is on something or if it is just that Cash Converters are so warped that they think it is fine to check up on their Cashed up, Purchasing Customers. The person I'm dealing with uses the Title of Webshop Administrator so I guess she speaks for the Company and its procedures. Guess what I will think twice before using the Webshop again even if I do get the items I want and have paid for.
Great customer service at Greensborough cash converters. Many thanks to Tim, who is highly professional, very kind. Best customer service I ever had. I wish more people like him will be working with people! Kind regards Gulnara.
Excellent customer service at Beenleigh Personal Loans
As a long term customer of Cashies in Sunbury Victoria I didn't think I could get a better service when applying for a loan but since moving up here to the Gold Coast and once again needing financial help, I have been wowed by the excellent customer service provided to me at the Beenleigh store. If I was asked to nominate a staff member for an excellence award in Customer Service it would be Natasha. She has always been the "unlucky" staff member to have to deal with me and has always been friendly, able to give me a laugh, whilst still maintaining a high professionalism in her work. Thankyou!!
Questions & Answers
Can you go into cash converters and buy your stuff back if you have lost your ticket
dont know go in & try
Present into the store Buys & Loans Department with your drivers licence. They will provide you with a stat dec to be signed at a chemist. You can then return and collect your goods.
If your contract has expired due to non-payment your goods will be for sale in the Retail Department where anyone can purchase them.
Get an answer from our members
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.