Complaint about refusal of pay day loan
They say I received an emergency payment but it was a crisis payment from centrelink for leaving a domestic violence situation. I would not have received this payment if I was not in a domestic violence situation. Seems unfair that I should be refused when I did not ask for the violence.
Cash Coverters Loans Rock
I started flul time work after being a student and Cash Converters have approved my first loan so I can finish paying off the much needed motorbike I need to get to work, saving me 4 hours of public transport per day.
Thanks Cash Converters! Much appreciated!
I've paid 2 loans of with Cashies in the past but been declined on a third application. This is wrong in my opinion. They are nothing but aholes.
Received item fairly quickly with no worries, only reason this isn't a 5 star review is because they never responded to my email inquiry
To much hassle
I have had pay day loans in the past. Always repaid with no problem. Went to do a small one last week and apparently the whole process has changed. What used to take 20mins now takes an hour. Was made to feel like a criminal...did i remember what i i had spend $3 at the service station three months ago....what was the $20 transaction at Australia post three months ago
Too hard not worth the hassle. Won't be going back ever.
NOT WHAT I WAS TOLD I WAS BUYING!
I bought a phone which said a couple of light scratches but apart from that it was perfect. It also said that it came with a charger so I went and bought it. When I bought the phone this is what was actually wrong with the phone:
1. Camera DOES NOT work
2. Flash DOES NOT work
3. Touch ID DOES NOT work
4. Charger which came with the phone DOES NOT work
When I received my phone I was NOT happy as none of this was stated in the description when I bought the phone. NOT HAPPY!
Postage excessive , jewelery not cleaned as promised
Jewelery , if you know ure stuff is ok .But ! They say all their items are professionally cleaned and pollished . Not so ! I bought a ring recently that was what looked liked been used in making dough took ages of soaking and scrubbing plus the stone was very worn down and had chunks missing from girdle they should disclose the state of the stone as its a solitair . Gemstone pendant also filthy ! Etc then ! U have the postage which they must make a monza on , charging 12 bucks cost them 7 and takes 10 days for delivery ! Why not overnite sa...tchel for 5 bucks from any air freight company ? Corporate rate ? And when u question them they say its the weight of item ,or some other exuse untill it's um ah ooo erh Oh come on ! 2 grams ave? Uh ! just be aware what u see on line is not what it seems . Ring them and ask questions , I have found them all to be extremely helpfull and pleasant to deal with so far so don't be shy ! Do your home work first before purchasing anything good luck !!
Thankyou for looking after us!
Thankyou very much to Cash Converters for being so fair to us. We deal with the Werribee store, between them & head office, can't thank them enough for all their help!
Great customer service and fast money!
I sold a fair bit of gold jewellery and got quite a lot for it because of the weight of the gold, I'm so happy about that! I could have sold it on eBay or gumtree for more yes, but I wanted a quick sale. Mind you, ive sold things on gumtree and people on there offer you insulting amounts and stuff you around!!! I'm not sure why people on here are whinging and carrying on, nobody forced you to sell your stuff there! At the end of the day they are a business and need to make a profit to cover wages, rent, insurance etc I was really happy with the sale and glad to have some extra money from jewellery I I never wore! Thanks to the Buys and Loans team at Goodna! Will be back again if I need to sell anything fast and easy :)
Great service, good prices for second hand goods!
Dropped in to cash converters in Indooroopilly to check if I can sell unwanted stuff - cameras, computer monitors, cables. Pleasantly surprised with service and prices offered, which were acceptable for "on the spot" sale.While waiting for assessment of my "stuff" had a look at other "stuff" in the store - great choice! Good place if one wants to de-clutter and find some money for getting what is wanted instead.
They offer you nickels and dimes for expensive goods
Have sold a few things to them over the years and they offer you almost nothing, even for goods that are quite expensive. Try and sell everything you can via gumtree or eBay before you even consider selling to them, as you'll get almost nothing. Also saw some bikes outside stones corner shop, and they were asking over $1000 for a crappy bike that had dust and rust on it! They probably paid the person 50 bucks for it. What a scam.
understanding, compassionate Port Kennedy WA
Someone very close to me with early dementia sold something of great sentimental value (monetary value $3000+) for $450. I phoned that day and was told that the goods were embargoed for 14 days. Told them the circumstances. 14 days later went there and bought article sold to them for $450 back for $950 - got $50 off the 1K price tag. The salespeople couldnt have been nicer, felt guilty over their profit margin when it was marked for sale at $999. Took $50 off - all they were allowed to do without manager approval. I was so relieved to get the article back I cried. Thank you so much Port Kennedy cashies. In a world full of toads you two people are wonderul!!! Lynda H.
Beware when getting a loan
I got a small cash loan from cash converters and payments were direct debited from my bank account. Payments were supposed to stop over two weeks ago but they are still taking money from my account. Rang them today (Thursday) was told the money most likely won't go back into my account until next week. Not good enough Cash Converters. Fair trading will be hearing about this. How many other people do they do this to?
Cash Converters Prospect - excellent
I recently purchased a current model laptop from Cash Converters Prospect and thought I'd share my experience. Upon entering the store I was approached by a friendly sales person who said hello (seems to be a rarity in modern retail by itself) and asked if she could help (can't remember the name, but was the manager I found out). After some quick questions I was shown a selection of laptops that suited my needs (reasonably new, high end processor for my work requirements) and given options around payment (ie I could layby or sell my old goods i...f that would assist me, not my thing but good to be offered). The price was reasonable already but with some gentle negotiation I made the purchase with what I thought was a good discount and then got a cooling plate included free. By far the best cash CashConverters store I've shopped at, most others barely acknowledge you and won't budge a cent (Salisbury). Will definitely shop at Prospect again.
Exceptional coustomer service.
A big thank you to Kelly, -Smith St Collingwood store Melbourne - for all the help she has given us during our shopping experience. Highly recommend Collingwood Cash Converters.
Questions & Answers
Can you go into cash converters and buy your stuff back if you have lost your ticket
dont know go in & try
Present into the store Buys & Loans Department with your drivers licence. They will provide you with a stat dec to be signed at a chemist. You can then return and collect your goods.
If your contract has expired due to non-payment your goods will be for sale in the Retail Department where anyone can purchase them.
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